Trusted Agent profile · Edinburgh

Knight Frank Edinburgh reviews

4.8

★★★★★ Excellent

62 reviews across 1 platform

80 Queen Street, Edinburgh, EH2 4NF

Knight Frank's office in Edinburgh, at 80 Queen Street, is rated 4.8 out of 5 across 62 reviews on 1 platform, including 62 Google reviews rated 4.8.

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4.8 / 5

62

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.

5/5

Google

I am so glad I chose Knight Frank, Ricardo was great, very supportive, insightful and his proactivity in a tricky market ultimately secured the sale. Well done Knight Frank!

L · 29 December 2024

5/5

Google

Strong team and excellent communication from beginning to end! Highly recommended.

Stuart · 16 December 2025

Agent replied · 16 April 2026

Thank you for taking the time to leave a review Stuart. We appreciate the recommendation and are glad we could assist, and should you need any support in the future, we would be delighted to help. Best wishes from Ed and the Knight Frank Scotland team.

5/5

Google

Excellent service in both buying and selling, swiftly responding to questions and facilitating access to property for roof inspection ahead of purchase. Emma and Sam were professional and helpful, skillfully dealing with some of the unorthodox elements of our purchase/sale. I would happily recommend Knight Frank.

Robert · 13 June 2019

Agent replied · 11 June 2024

Dear Mr Campbell, thank you so much for your kind words, it was a pleasure working with you on the sale and purchase of both properties. Please let us know if we can assist in the future.

5/5

Google

Emma and her team did a fantastic job of selling our flat, I couldn’t fault their enthusiasm and attention to detail. They were swift to respond and always contactable. I’d have no hesitation in recommending their services!

Victoria · 12 June 2020

Agent replied · 11 June 2024

Thank you for your kind words, very much appreciated.

5/5

Google

Thank you to Emma and team for their professionalism throughout our house purchase. They were all very helpful and accessible which meant that the process was dealt with in an extremely efficient manner. Many thanks again.

Chris · 12 June 2020

Agent replied · 11 June 2024

Thank you, Chris, it was a pleasure to work with you both. Best wishes, Emma.

5/5

Google

Emma and her team did a really good job in selling my house. In fact I don't think you'll get a better customer focussed experience. They ought to win an award for it. Thanks very much

Tim · 13 June 2019

Agent replied · 11 June 2024

Many thanks for your kind words, Tim. It was an absolute pleasure working with you. Please let us know if we can help in the future. Best wishes, Emma and the team

5/5

Google

Rosi Dow acted as Knight Frank’s representative in the purchase of our new house. From our first meeting at the property, she was enthusiastic and welcoming and well briefed in all matters to do with the sale. As the process developed …

David · 16 April 2024

Agent replied · 11 June 2024

Dear David, Thank you so much for your kind words, it was a pleasure to assist with the purchase of your new home. … More

4/5

Google

Ricardo Volpi and the Knight Frank team marketed the sale of our property successfully. They managed to reach a buyer and conclude the sale to the satisfaction of all. I would say they did a good professional job

Rupert · 16 April 2024

Agent replied · 11 June 2024

Dear Rupert Delighted to help and it was a pleasure assisting you and your family. Best wishes … More

5/5

Google

Many thanks to Emma, Samantha and the rest of the team. They provided an outstanding service, both with our house sale and flat purchase.

Michael · 13 June 2019

Agent replied · 11 June 2024

Dear Mr Neilson. Thank you so much for your wonderful review, we were delighted to act on your behalf. Please let us know if we can help in the future. The Knight Frank Edinburgh team

5/5

Google

Ricardo at Knight Frank has helped us sell 2 homes in the last 2 years. He is a friendly, professional and motivated agent and was very accommodating around our availability with regards to viewings. We are very happy with the sales prices achieved.

Claire · 28 January 2025

5/5

Google

Assisted our purchase throughout. Thanks Emma and Samantha. Helped in every stage and a nice goodie bag when we picked up the keys. Totally professional and I am sure Knight Frank will be a strong consideration when we choose to sell.

David · 12 June 2020

5/5

Google

The whole team at Knight Frank Edinburgh, led by Edward Douglas Home, offered wise counsel and good tactical advice on selling my apartment last year. That led to an early offer - within ten days of the apartment going on the market at well above the asking price. A very satisfactory outcome.

Gavin · 12 June 2020

Agent replied · 11 June 2024

Thank you, Gavin, it was a pleasure to work with you both. I hope life is good in The Borders! Best wishes. Ed.

5/5

Google

We would wholeheartedly recommend Kinght Frank in Edinburgh. The team did an outstanding job finding potential buyers, showing our property, negotiating the price and finally concluding a deal. Ed and Charlotte, thank you for a thoroughly professional service.

Eddy · 13 June 2016

5/5

Google

Got a viewing on Thursday. Staff have been great in setting it up

Terence · 16 April 2024

Agent replied · 11 June 2024

Dear Terry, Thank you for your kind words, we look forward to working with you during your purchasing process. … More

5/5

Google

We went with Knight Frank to sell our flat after meeting multiple property agents, because their staff stood out to be very responsive, positive, intelligent and professional. It can be hard deciding who to go with but Knight Frank were impressive in cutting out too much ‘sales’ talk and offered us realistic opinions and a price that we were happy with. They proved to be very reliable regarding all services required for the sale. We had an incident where an open valve from a neighbour’s pipe caused a leak into our flat while we were away on holiday. Knight Frank’s staff were extremely helpful during this short but stressful time, and went out of their way to mitigate the problem and work with the appropriate people who could fix it quickly. Every time we dealt with them they were pleasant, efficient and professional. We were very impressed and recommend them highly to anyone.

Tarik · 13 June 2019

5/5

Google

Leaving a house after 25 years is a traumatic experience so one needs to be dealing with an agency that fully understands that and can provide both the necessary practical input mixed with strong personal support. My wife and I found the Knight Frank team, in particular both Tom and Faith, very much in tune with our needs especially at times when difficult choices had to be made. I have no hesitation in giving them 5 stars.

John · 12 June 2020

5/5

Google

Ticks in nearly all of the boxes. Knight Frank sold our house in the Scottish Borders at a difficult time in the market (when isn't it?) to a family we liked, at the right price - pulling a couple of rabbits out of the hat after a time-wasting prospective buyer dropped out at the last minute. Knight Frank did particularly well with editorial coverage - two substantial features in both The Times and Sunday Times, as well as good coverage in Country Life, The Field, Scottish Field, The Week and the Qatar in-flight magazine, not to mention coverage elsewhere. Pleased with Knight Frank's result but expect to be proactive in the inevitably stressful sale process.

Christopher · 13 June 2018

5/5

Google

We feel very fortunate to have worked with the Knight Frank team specifically Tom Stewart Moore, Ran Morgan and Faith Pedan. Collectively they did an exceptional job selling our rural estate outside Glasgow, managing to secure a very favourable outcome during what was a very difficult period in the market. It goes without saying that we would not hesitate to recommend Knight Frank but a special mention goes to Tom Stewart Moore who worked tirelessly and with endless professionalism.

Tom · 13 June 2018

5/5

Google

The service provided by the brilliant team of people working at the Knight Frank Queen St office is top notch! Their professionalism, efficiency and attention to detail is notably heads above other agents i have used in the past. You are treated very warmly and carefully through what can sometimes be a difficult process of selling or buying property. We have used their services 3 times in the last 4 years and would not hesitate to recommend or return to them. A huge thank you for guiding us successfully through transactions of both new style and New Town properties.

Nigel · 13 June 2017

5/5

Google

My grateful thanks to Katy & her friendly team for all their work which resulted in such a successful & speedy sale.

John · 13 June 2019

5/5

Google

I thoroughly recommend the Knight Frank team in Edinburgh (Michael Jones, Gayle and Antonia). They managed the sale of our house very professionally. Not only did they sell our house but we then went onto buy a house on the Knight Frank list so we had experience of selling and buying a house with this team, which worked very well.

Kate · 13 June 2016

2/5

Google

I cannot help but write this review now after having a frustrating experience with Knight Frank. We have had poor service dealing with buying our first home through them and would not use them again.NegativeResponsiveness, Professionalism

Elise · 12 June 2022

5/5

Google

I was extremely impressed with the service from the team at Knight Frank at Queen Street in Edinburgh. They were professional and efficient at all times . Emma Bailey , now Emma Marshall , was outstanding. I would thoroughly recommend them and will definitely use them in the future.

John · 13 June 2017

5/5

Google

We were extremely happy with KF's service and Emma's knowledgeable expertise on our sale. From valuation to well targetted client viewings and a quick sale, the process was professionally and efficiently run. Would happily recommend them and use them again.

Douglas · 13 June 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Knight Frank's Google reviews

Questions about Knight Frank Edinburgh

How many reviews does Knight Frank Edinburgh have?

Knight Frank's Edinburgh office has 62 reviews across 1 platform: 62 on Google.

What is Knight Frank Edinburgh's rating?

Knight Frank Edinburgh is rated 4.8 out of 5 across all 62 reviews, and 4.8 out of 5 on Google from 62 reviews.

Where is Knight Frank's Edinburgh office?

Knight Frank Edinburgh, 80 Queen Street, Edinburgh, EH2 4NF.

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