Dove Davies and Partners reviews

★★★★★ 5/5

Google

I have been a tenant at a property managed by Dove Davis for just under 18 months and have found the whole process from first enquiries, viewing and becoming a tenant to be handled professionally and in a friendly manner. All Maintenance issues were promptly dealt with and all contractors for work/inspections etc. were extremely professional and friendly. I have no hesitation in recommending Dove Davis to future tenants.

Jambo · 16 March 2026

★★★★★ 5/5

Google

I’ve been renting through this letting agency since September and have had a really good experience so far. The team are friendly, responsive and easy to communicate with, and any questions or issues have been dealt with quickly. The whole process has felt straightforward and professional. I’d definitely recommend them.

Mhairi · 16 March 2026

★★★★★ 5/5

Google

This review is in reference to a flat viewing, not currently a tenant: My interaction was with one of their agents, David, on Thursday the 24th of June. I've been renting and interacting with letting agents for nearly 10 years and I haven't had an experience as polite and thorough as David was at our flat viewing last week. He helped provide a great explanation and walkthrough of the flat, as well as thorough answers to the few questions I had.

-- · 14 June 2022

★★★★★ 5/5

Google

Dove Davies is an exceptionally professional company. I knew of their professional reputation from when I worked at The Scotsman newspaper many years ago so I knew I was going to be in safe hands when I rented my home through them almost five years ago now. We moved during covid and it was seamless and stress free. We’ve been very happy in our new home and the customer service is first class. Anytime there has been any issues, they have dealt with them quickly and with consideration for the fact that it’s our home. Good old school manners and great customer care is what puts this company above the rest.

Grace · 12 March 2025

★★★★★ 5/5

Google

We have used Dove Davies to rent our property for the past 5 years, In our time of working with DD the service provided has been fantastic, any problems have been responded to in a timely manner, all staff have been super helpful. Sadly it is time for us to sell our property, I would have no hesitation recommending DD to anyone considering letting or renting a property. Thank you to all at Dove Davies

Denise · 4 May 2025

★★★★★ 5/5

Google

Dove Davies have looked after my rental property for over twenty years. They have been exceptional and go above and beyond to help landlords and tenants. They have looked after the property so well and are always charming, efficient and most helpful. Unfortunately I have had to sell this property but even during that difficult period when it was for sale, they continued to help with the property, checking it and sorting everything until the end. Their advice is sage and I cannot praise them highly enough!

Hilary · 28 February 2025

★★★★★ 1/5

Google

Worst letting agent i have in UK . they dont answer often. Ignore several times email, till you get annoyed and call them . Very low comunication. Still waiting about the final ispection and I leave the apartment im beginning of january and today is 4th feb . Almost 1 mounth . As every times i be in the office they are front the PC i want know why they dont answer the email ( funny, because they read , just for some reason, dont reply ) I have few bad letting agent in my past , but no one even close to the experience i got with them

Sti · 25 February 2025

★★★★★ 5/5

Google

After what was a horrendous week due to my original move falling through due false advertising with a different letting agent. I ended up having less than a week to find a new flat or risk being homeless. The staff at Dove Davis were amazing. I emailed late Friday night, got a response 8.30 am on Saturday, viewing Monday and the paperwork processed by Wednesday. I genuinely can't thank the team enough for their rapid response, quick turn around of paperwork, excellent professionalism and just being generally lovely. Would 100% recommend to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Elizabeth · 26 August 2021

★★★★★ 4/5

Google

Lovely flat in the centre of Edinburgh for a total of two and a half years, my girlfriend and her friend had for the first 1 and a half years then I moved in and have been in the place up until March this year. No issues with dove Davies in regards to the flat and time there. Spoke to Karen on the odd occasion and she was nice. Got an email stating thanks for leaving flat in the way we did, especially after 2.5 years, which was nice as we liked living there and we kept the place as if it was our own. Only real issue is the communication, especially once we moved out. We got that email a few days later than thought and have heard nothing back about our deposit since, they also got the dates mixed on our tenancy agreement with safe deposit Scotland. Lease started 7th, they stated 18th. Probably a small error on there behalf. I believe the flat has been rented out again, after seeing it posted within a few days and taken off within a week, and I believe that the new tenants won’t have an issue, well maybe correspondence towards the end. Would of been 5 stars if communication was better. have had a bad experience over the phone when phoning to enquire about deposit. When asking about deposit I wasn’t met with a nice response on the phone that seemed quite defensive. I still haven’t heard from Neill who stated he would reply almost a week ago. Taken a back a bit by the staff member on the phone didn’t expect that from dove Davies. Information still not updated on safety deposit Scotland. Heard nothing back , yet they’ve rented the flat back out, Don’t seem to care much once you hand the keys back. After a couple weeks we were given an update. Place left great bar £20 for a cracked fridge drawer, fair enough, and the opportunity to give the oven another clean, I thought I’d done a good job, especially after 2.5 years, you’d expect to find a bit of wear, however under light/closer inspection, it wasn’t and luckily, dove Davies let us go back in and give it another clean instead of paying someone else to do it.. so we did , got it sparkling, so thanks for the opportunity to let us do this. Deposit not back yet, but they do have 30 working days so due back very soon . All in all, a good letting agency! I would advise checking them out if you need a place to stay.

Lewis · 14 June 2021

★★★★★ 5/5

Google

Renting can sometimes put you at the mercy of unfair letting agents or landlords, but we found Dove Davies to be absolutely fantastic throughout our 18 month let. Every time there was an issue with the flat they were happy to help and sent out professional tradesmen immediately. There was always someone to answer our call or reply to our email. When it came to leaving the flat they were very helpful, advising what we needed to do in terms of cleaning, being flexible on handing back the keys and being transparent on the deposit. We were sure to clean the flat well and received our full deposit back which was great. Would gladly let one of their properties again.PositiveProfessionalism

Ben · 14 June 2021

★★★★★ 5/5

Google

Dove Davies managed 3 of my properties over a fifteen year period. From start to finish they provided a very professional and reliable service for me as landlord and for tenants. Fraser and his team are very well informed and fair and balanced in their landlord/tenant management and are always available for advice or information. They take day to day matters in hand and communicate as necessary. They managed a refurbishment for one of my flats so it was easy for me at a distance. On a couple of occasions I had catastrophic computer failures and lost information and they promptly helped me out. You can always find cheaper but you won't find better. I highly recommend this business.

George · 14 June 2020

★★★★★ 5/5

Google

Dove Davies was our letting agent in Edinburgh, for a city-centre one-bedroomed flat we owned, for about 15 years. All in all this was a positive experience. The place was never empty. The tenants always seemed to be carefully vetted. The account was well managed. Communications were generally good. There were a few occasions when we would have liked things done more quickly (repairs, maintenance) but they always got done in the end. Dove Davies showed an equal regard for our tenants and always represented their requests to us fairly, which I take to be a hallmark of good letting agents.

Jerry · 14 June 2020

★★★★★ 5/5

Google

Dove Davies has been, without any hesitation, the best agency i have been as a tenant. After hearing some bad reviews from other agencies I have my doubts, but definetly, they have achieve my expectations and go beyond. I have been leaving in a flat managed by them for 1 year, and every single problem i had (i mean little things, like something borken etc) is been solved in less than 24h. Thanks specially to Valerie who has been always willing to see me and also thank you Karen for helping me with my problems with the electricity bills. Thanks all Dove Davies team!!!

José · 15 June 2017

★★★★★ 5/5

Google

Stuart and the maintenance team done up my bathroom in viewforth and done a great job. Bathroom is a million times better and it wasn't an easy job since it's small and crammed. Thanks to those guys.

Lucas · 16 April 2024

★★★★★ 1/5

Yell

Terrible

My friend viewed a property with Dove Davies and agreed to take. On picking up the keys, everything in the house was literally falling apart. All the furniture was broken. The electrical equipment wasn't working including the cooker!Everything was also very dirty. Upon complaining to the managers, their response was "we weren't aware of the state of the property". Like what does that even mean! As if the housing crisis in Edinburgh isn't stressful enough! Just avoid Dove Davies!

SalsmyS · 30 June 2023

★★★★★ 5/5

Google

Stuart and the maintenance team done up my bathroom in viewforth and done a great job. Bathroom is a million times better and it wasn't an easy job since it's small and crammed. Thanks to those guys.

Lpradoo · 14 February 2024

★★★★★ 5/5

Google

Stuart and the maintenance team were exceptional when fitting my new shower enclosure. Job was done quickly and I never had any clean up to do. Thank you

Gillian · 16 April 2024

★★★★★ 5/5

Google

I have been with Dove Davies for 24 years and I have found them professional; efficient; and most helpful. They were excellent in managing the renovation of my property to a high standard. Truly grateful to them and wish them well in the future!

Janice · 6 April 2025

★★★★★ 5/5

Google

March 23 Fraser quickly found new tenants again for the flat when it became vacant last minute month. Good service again! March 22 Pleased with Dove Davies tenant finding service I have just used for my flat. Fraser and office staff all polite and helpful. Dove Davies are happy to provide this service alone if that is all you require. Some agencies make you use their leases. They take the deposit, lodging it in the deposit scheme they use and then it can be difficult getting it transferred to the landlord's scheme and account ref. They also take the first months rent and subtract their fees before giving you any money that remains. Dove Davies is much more straight forward and I far prefer their way of billing.

Kathryn · 14 June 2023

★★★★★ 5/5

Google

I recently rented through Dove Davies and I had nothing but a very positive experience, from the initial viewing to ending the tenancy. Flat inspections were carried out efficiently and with minimal disruption and Allyson who looked after my property was really quick to respond to any issues and was very helpful. On a side note, I have a cat and it's near impossible to rent in Edinburgh with pets. Dove Davies seem to be the only company who are open to applications with pets depending on the landlord. I paid an extremely reasonable pet deposit and at the end of my tenancy I also got my full deposit back minus a small fee I offered to pay for window cleaning. A very positive experience compared to other agencies I've rented with over the years. If I move back to Edinburgh I would absolutely rent through them again. Thank you

Lindsey · 14 June 2023

★★★★★ 1/5

Google

very very unhappy, if you are the last tennant they will charge YOU for everything that all tge past tennants have done. While I was in the property they have had to rebuild the WHOLE bathroom, and in another ocassion they had to lift the whole livingroom floor so in the time i lived there half the time things werent working and the other half of the time there was being construction done. They gave me back just 1/3 off the deposit because I was the last tennant so I was "responsible" for all the things of tennants from before. They just want your money and they are rude Allyson was the only nice one there

Lorca · 14 June 2020

★★★★★ 5/5

Google

After a long let (9 years) ending this Summer, Dove Davies helped with advice and project management for the refurb of our Edinburgh flat. That together with a speedy re-let made a potentially difficult process as straightforward and timely as possible. Many thanks to Fraser and his team

Fred · 14 June 2020

★★★★★ 1/5

Google

2 months after moving in to a flat managed by Dove Davies, my daughter and her boyfriend had a problem with dampness in the bedroom. They contacted the agent regarding this and instead of sending a builder who would know what he was talking about, they sent someone from their office and this clown said it was due to condensation. Their reason for this was clothes being dried on radiators throughput the flat ( there was a hoodie on the radiator in the living room) They allowed my daughter to get a builder to inspect the flat and submit his findings. He provided them with extensive photographic evidence of problems with windows and exterior walls, yet this still didn’t convince them. They were that clueless that instead of contacting the owner of the property, they wanted to contact the factor as it was a communal building. My daughter and her boyfriend had no option but to give up the tenancy as it was affecting their health. Even after moving out, the agents were still trying to get money from them, coming up with nonexistent problems. They said the water tank was leaking and that this problem had started during their tenancy. They soon changed their tune when she told them that I had gone through the whole flat checking everything and there was no leak. They don’t even prepare the flats for new tenants. On the day they moved in, worktops and surfaces were all sticky and dusty, and marks on walls and broken window blinds which they were told would be sorted before they moved in, still hadn’t been done.

Tam · 14 June 2022

★★★★★ 1/5

Google

We lived in a Dove Davies flat in Edinburgh for 3 years. On our move in day Dove Davies gave us the keys to the wrong flat. The flat obviously hadn’t been deep cleaned either. If it had they would’ve noticed the previous tenants had graffitied “Prick” on a teapot in nail polish and left it for us on the dining table. Dove Davies were lazy and slow in responding to issues. Three months before we moved out our boiler broke. Dove Davies made little effort to remedy this issue and we went without hot water for the entirety of our final three months. Any issues we reported by email always needed chased up by phone call if they’re to be addressed. The staff have a no-nonsense attitude which has benefits but at times they seem irritated by your call. Our worst experience was with the woman who ran our let who was consistently short and became rude and unprofessional in dealing with the boiler situation. One time our shower burst in the middle of the night. We tried to call the emergency plumbing number in our tenancy information pack but found the plumber no longer worked with Dove Davies and hadn't for years. To make things worse the emergency contact number for Dove Davies was also outdated. The consequence of their mistake was water damage to the flat downstairs and a very angry neighbour. Dove Davies are a very low maintenance landlord which did have its advantages at times. We found they were not bothered about the timeliness of rent, often left us to calculate our own charges, and were lenient in charges to the deposit on moving out. However, if I were a landlord I wouldn't trust Dove Davies to look after my flat.NegativeResponsiveness, Quality, Professionalism

Justin · 14 June 2022