Trusted Agent profile · Edinburgh
★★★★★
2,666 reviews across 2 platforms
17 Corstorphine Road, Edinburgh, EH12 6DD
Part of DM Hall, see every office.
DM Hall's office in Edinburgh, at 17 Corstorphine Road, is rated 4.8 out of 5 across 2,666 reviews on two platforms, including 9 Google reviews rated 1.8.
Tell us what you need and we'll put you in touch. DM Hall hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
TrustpilotJob Done. No pain, no hassle
Contacted D.H. Hall office and was greeted with both friendly and helpful assistance. Appointment was arranged quickly and the process could not have been easier. Surveyor turned up on time, did the job quickly, was helpful, knowledgeable and friendly. As promised we had the report in out inbox the next day. Job done.
Thank you for sharing a 5* review for the team in Kirkcaldy. We appreciate this feedback.
5/5
TrustpilotDM Hall were able to organise the our…
DM Hall were able to organise the our inspection at short notice which was greatly appreciated. Our surveyor Tom was very friendly and more than willing to answer any questions we had. The report was completed to a high standard with no issues, making the process very easy for us. Overall a very good service from the team.
Thank you for sharing a 5* review for Tom and the team in Perth. We're delighted to receive this feedback and thank you for choosing DM Hall.
5/5
TrustpilotGreat people and professional service
We appreciate your 5-star review. We are delighted to hear that you had such a pleasant experience with our team and found our work to be of high quality. Thank you for taking the time to share your positive feedback. Kind regards, DM Hall Surveyors
5/5
TrustpilotEfficient and prompt service
We appreciate your 5-star review and are so glad to hear that you experienced fast and effective assistance from our team. Thank you very much for taking the time to share your feedback. Kind regards, DM Hall Surveyors
5/5
TrustpilotHome survey and report
Very prompt and professional service and satisfied completely
We appreciate your positive feedback and are completely satisfied that you found our service prompt and professional. Thank you for your review. Kind regards, DM Hall Surveyors
5/5
TrustpilotAmazing service
Amazing service. Quick response and pleasant throughout.
We are delighted to hear that you experienced amazing service and that our team was pleasant throughout. Thank you for your positive feedback. Kind regards, DM Hall Surveyors
5/5
TrustpilotSpeedy and efficient
Speedy and efficient. Done by next day.
We're happy to hear that our service was speedy and efficient for you. We appreciate your positive feedback! Kind regards, DM Hall Surveyors
5/5
TrustpilotVery helpful and professional
Thank you for your 5-star review. We are delighted to hear that you found our team to be so supportive and knowledgeable. We truly appreciate your positive feedback. Kind regards, DM Hall Surveyors
4/5
TrustpilotPrompt and courteous service.
We appreciate your positive review and are delighted to hear that you experienced timely and polite assistance from our team. Thank you for sharing your feedback. Kind regards, DM Hall Surveyors
5/5
TrustpilotVery smooth and easy
We are glad you enjoyed your experience with us. Thank you for your positive feedback regarding how simple and seamless everything went during your visit. Kind regards, DM Hall Surveyors
5/5
TrustpilotTimely to appointment and in providing…
Timely to appointment and in providing report.
We appreciate your positive feedback and are delighted to hear that we were timely for your appointment and in providing the report. We're also glad you found our service friendly and quick. Kind regards, DM Hall Surveyors
5/5
TrustpilotVery professional service
Thank you for your 5-star review. We appreciate the positive feedback. Kind regards, DM Hall Surveyors.
5/5
TrustpilotGreat and quick service from start to …
Great and quick service from start to finish. Surveyor was very clear and informative with regards to the report. Admin staff also very proactive with regards to sending out the report and any questions. Thank you for a seamless experience
Thank you for sharing this review with the team in Kirkcaldy. We appreciate the feedback and the 5 stars.
5/5
TrustpilotGreat service
Our home report was arranged at short notice and DM Hall were very accommodating to fit us in. Steven was very professional and friendly when he attended our property to undertake the inspection. Our report was produced quickly and we had no issues with it. Great service all round. Thanks to Steven.
Thank you for sharing a 5* review for Steven. We are delighted to hear this feedback and that you were happy with the service and report.
5/5
TrustpilotEfficiency and competence
Thank you for your 5-star review. We appreciate the positive feedback. Kind regards, DM Hall Surveyors.
5/5
TrustpilotFirst class service
First class service, highly recommend!
We appreciate your five-star review and are delighted to hear you found our service first-class. Thank you for your high recommendation. Kind regards, DM Hall Surveyors
1/5
TrustpilotTerrible Surveyors avoid!
Terrible Surveyors avoid! in 2024 we paid £3k for a commercial survey on my refurbed Smiddy Museum Chip Shop with Car Parking and two plots of land! The young apprentice guy arrived seemed in a hurry spent 20 minutes and valued the property at £65k no mention of museum or loft bedroom or plots! Half the value its 4yr previous Shepherds valuation! Asked to revisit/reassess refused! DM Hall anonymous responses are brutal, uncaring, unprofessional and tottaly unsatisfactory in providing what can only be described as a dreadful and hugely extortionate and tottaly unsatisfactory rip off service!
Dear Gordon, DM Hall carried out the valuation as instructed. We have discharged our professional obligations as instructed by our clients and responded promptly to subsequent enquiries. We trust this brings matters to a close. Regards,DM Hall Surveyors
5/5
TrustpilotMaking the appointment was easy
Making the appointment was very easy. All staff were very nice and very professional. The Home Report was available very quickly. I also liked the fact that the surveyor asked me lots of questions about the house and it's history to better inform his report.
Thank you for sharing a 5* review for the team in Irvine. We appreciate the feedback and we're pleased to hear it was a quick turnaround.
1/5
TrustpilotConsideration for privacy
I live in my own flat which DM Hall manage on behalf of the leaseholder. I have recently had a problem with ingress of water which required a rooftop inspection of the building and access to my flat. The local person from D M Hall managing the flats arranged an inspection for 9.30am which was not convenient. I had another appointment and suggested the time of 10.30am but this was not suitable for the manager. On the day, the local manager rang my doorbell twice at 8am, phoned my mobile about 10 minutes later, then left an answer phone message and stood outside the flat staring at the windows until I came out for a walk with my dog at 8.30am. He then called out to me as I went down the street. I have previously complained about his behaviour and to my local MP. I live on my own and have owned my flat since 1983. Can you tell me if this sort of "management" is considered "professional" by the directors of DM Hall? I made it clear that, although I would be available on the day he suggested, I was not available until 10.30am. Does this entitle the manager to disturb me at home at such an early time without prior arrangement? I am still feeling angry at the lack of respect and normal consideration for my privacy. Although I do want the water ingress problem resolved as it is annoying to have to paddle through a puddle inside my hall in the middle of the night, I do think his behaviour on this occasion deserves an apology and should not be repeated.
We acknowledge this review but note this does not reflect an accurate account of the matter. Please be in touch with the local office to address any issues directly.Regards,DM Hall Surveyors
5/5
TrustpilotHome Report etc
Fantastic service provided by the Team at DM Hall (special thanks to Colin and Alasdair) in the preparation of Home Report and additional reports related to planning/building consent etc. The entire process was very straightforward thanks to their professionalism.
Thank you for sharing a 5* review for Colin, Alasdair and the team. We appreciate the feedback.
5/5
TrustpilotVery polite agent
Very polite agent, very quick.
We appreciate your five-star review and are delighted to hear that you found our agent polite and our service quick. Thank you for your kind words. Kind regards, DM Hall Surveyors
5/5
TrustpilotEfficient Professional process
Very good communication, friendly and answered all questions. Arrived at the property on time and very professional. Report was provided promptly with the process being very smooth.
Thank you for sharing a 5* review. We appreciate the feedback.
5/5
TrustpilotGood Work
We had our house surveyed for the first time in June 2024. I was quite nervous as this was the first time I had sold a property myself. The surveyor was very pleasant, and after the survey was able to confirm that all was in good order. Unfortunately, our buyer backed out at the last minute, so the property had to have a 'refresh' survey. Again the process was straightforward, so thanks to D M Hall for their work.
Thank you for sharing a 5* review for the team in Falkirk. We're delighted to hear it was a great service and that we put your mind at ease.
2/5
TrustpilotSurvey Report Willowbank House
I felt that the survey in several instances used terminology which would incite unnecessary concern to a prospective buyeri.e. highlighting that the pitched pine ceiling in the double hight lounge may be a fire hazard. Also that there may be asbestos based substances in the underside sheeting roof edge tiles.On comparing this review on the Yopa website to one conducted on a similar aged property in May 2024 which also had pine ceilings and a similar roof with there being no mention of fire hazard or asbestos. The overall comments and ratings are totally out of alignment between the two properties. I have raised my concern with the surveyor from DM Hall
Thank you for sharing your feedback and we acknowledge these comments. The local team will respond in due course.
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Tell us what you need and we'll put you in touch. DM Hall hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
