Trusted Agent profile
★★★★★
82 reviews across 3 platforms
3 St. Patrick Street, Edinburgh EH8 9ES
Deans Properties's Edinburgh office at 3 St. Patrick Street is rated 4.4 out of 5 across 82 reviews on three platforms, including 71 Google reviews rated 4.3. The 4 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
1/5
GoogleViewing scheduled at 12.30, arrived no agent, waiting 15 winutes called the office advised would contact the agent and call back, no call back, called back after 20 minutes agent MIA, no apology. Unprofessional feel sorry for the person selling the house.
1/5
GoogleThe worst property agency I have ever come across. Rude, arrogant, argumentative and unreliable- my dealings were with an agent called Robbie- seriously in need of customer service training. USE ANOTHER COMPANY!
5/5
GoogleEfficient, caring and friendly! Dean's have been my first choice when moving house for over the last 34 years.
1/5
GoogleAbsolutely a disgrace of a company. You can get better service someone else. No one cares about you at this company. If you want to speak to someone it take about an hour
5/5
FacebookMade my first experience of buying better. Got a wonderful solicitor helping with our move. Always answered our emails and calls. Got everything moving as fast as possible. Great service.
1/5
GoogleWe scheduled two different viewings, confirmed by email. On both occasions nobody was there and we had been given no prior notice of cancellation.
5/5
FacebookDeans recently sold my property. They were very professional, easy to work with and processed the sale within a short timescale. Thank you
1/5
GoogleRating only, no written review.
4/5
GoogleGood selection of property
5/5
GoogleStaff are helpful and full of knowledge you're looking
2/5
GoogleNot very helpful at all I am afraid; lack of knowledge on the properties being advertised.
2/5
GoogleNot very helpful at all I am afraid; lack of knowledge on the properties being advertised.
5/5
GoogleRating only, no written review.
Hi Claire, Thank you for your review! We are delighted to have been able to assist you. Best wishes, Team Deans
4/5
GoogleFriendly staff and good selection of properties on sale
4/5
GoogleFriendly staff and good selection of properties on sale
5/5
GoogleRating only, no written review.
Hi Janice, Thank you for your kind review! Best wishes, Team Deans
5/5
GoogleRating only, no written review.
Thank you for your review, Dave! Best wishes, Team Deans
1/5
GoogleRating only, no written review.
Hi Dorothy, We are sorry to receive your review. Please can you make contact with us via mail@deansproperties.co.uk to discuss your review as we have been unable to locate you on our system. Best wishes, Team Deans.
4/5
GoogleRating only, no written review.
5/5
GoogleExcellent service
Hi Stuart - thank you for your feedback. We are pleased to hear you were satisfied with the service received. Best wishes, Team Deans
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Deans Properties's Edinburgh office has 82 reviews across three platforms: 71 on Google, 7 on Facebook, 4 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Deans Properties Newington is rated 4.4 out of 5 across all 82 reviews, and 4.3 out of 5 on Google from 71 reviews, checked 9 October 2026.
Deans Properties Newington, 3 St. Patrick Street, Edinburgh EH8 9ES.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
