Trusted Agent profile · Edinburgh
★★★★★
82 reviews across 3 platforms
3 St. Patrick Street, Edinburgh, EH8 9ES
Deans Properties's office in Edinburgh, at 3 St. Patrick Street, is rated 4.4 out of 5 across 82 reviews on three platforms, including 71 Google reviews rated 4.3.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
GoogleWonderful estate agent & solicitor who asisted me in bith buying and later selling my flat in Edinburgh. Would always highly recommend. Thorough, efficient and supportive at every step.
Hi Alex, Thanks for your kind feedback. We hope to work with you again in the future. Best wishes, Team Deans
5/5
GoogleGreat service from Laura, Jacqui, Sarah and Margaret. We were first time buyers and the whole team were very helpful and communicative throughout the process. Fees were reasonable and clear. Would recommend!
Thanks for your kind feedback Mhairi! We are delighted to hear you were pleased with the service and wish you all the best in your new home!
5/5
GoogleWe have recently had the pleasure of working alongside Jen Walker and Erin who have been incredible at keeping ourselves and our homeowner up to date. Thank you for the friendly and efficient service!
Thank you for your kind feedback, we are delighted to hear it has been a smooth process for you and the homeowner. … More
5/5
TrustpilotA big thanks to Jacqui who helped me…
A big thanks to Jacqui who helped me out today - I work for a Solicitors in Fife and Jacqui was able to help me out with a query which had she not I would have spent several hours on! Thank you!!
5/5
TrustpilotExcellent experience - would recommend
We had an excellent experience with Deans. Jen and Erin were always available to answer our questions and advise us on next steps. It was reassuring to know they were on top of things and alleviated a lot of stress around our house purchase. Would definitely recommend.
5/5
GoogleWe recently sold and bought properties with the help of Deans. Due to market circumstances and some difficulties with buyers, the sale was not straightforward and took many months. The support and advice from Deans throughout this difficult time was invaluable, and we'd be happy to recommend them.
Hi Norman, Thank you for your kind review. We are delighted to hear you were happy with the service received and that you would recommend us. … More
5/5
GoogleI used Deans for the sale of my old and purchase of my new property. I can honestly say I thought they were excellent: very professional, diligent and I felt as if we were constantly updated throughout the transaction. I also liked the good …
Hi Alan, Thank you for your kind feedback. We are delighted you were pleased with the service received. … More
5/5
GoogleThe team at Deans Properties helped us with the successful sale of our flat in Newington within two weeks of listing. They have been highly professional and helpful, providing insight on the market, timely updates on the selling process and …
Thank you for your review. We are delighted to hear you were pleased with our service! … More
5/5
GoogleGreat service and very prompt response, keeping us fully informed throughout the complete process. Highly recommended.
Hi Tom, Thank you for your kind feedback. We are delighted to hear you were happy with our service. All the best, Team Deans
5/5
GoogleHands down the best solicitor and estate agent in Edinburgh!
Thank you for your kind review John! All the best, Team Deans
5/5
GoogleWe found Deans to be very efficient, giving clear and precise advice across both their estate agents service and their legal service. We would definitely recommend them.
Dear Alan, Thank you for your kind feedback - we are delighted to hear you were happy with the service! Best wishes, Team Deans
5/5
TrustpilotUsed Deans for a number of years
Used Deans for a number of years. Most recently a couple of bits of business assisted by Margaret Young from the South Queensferry office - very efficient and prompt responses. Margaret helped us with something a few years ago too and were pleased with the assistance she gave. Would recommend.
5/5
GoogleJane, Jen and Erin have been very efficient in dealing with the sale of my property. I’d strongly recommend this company for any property transaction.
Dear Nazmi, Thank you for your kind feedback, we are delighted to hear you were pleased with … More
1/5
GoogleBought a house from Deans, never again, house has dozens of faults from leaky roofs to exploding toilets. Refused a second viewing which I think rather suspicious, now I know why as it may have uncovered some of the many faults. The whole thing was capped off by finding that someone had used the toilet and not flushed, probably left for some months so upon discovery the smell and mess was incredible. Deans, you must reviews homes to be sure they are of suitable standard and not a health hazard as we had to clean up this mess. The home report isn't worth the paper it is written on. Be warned.
5/5
FacebookWould just like to say a big thank you to Leslie Deans and his team for handling the sale of my property and for the speedy sale going through after only 3 days of being on the market.unbelievable! Highly recommended ��
2/5
Google2 stars as I have taken into account current pandemic restrictions or it would have been even lower. Not the cheapest by a long chalk but chose to use an estate agent with "local" knowledge - never again. Communications skills shocking, delays including on moving day and not informed at all. Only prompt response on that day was when, after attempting to contact them on all 3 numbers I had, sent an email after a day of delays and problems which stated that my patience was now wearing thin and needed to know what was happening - lo and behold the solicitor (now wondering if she is actually qualified) responded by phone within 30 seconds to say how annoyed she was at the tone of my email. No update on situation, merely wanted to bring me to task for my email - which contained no profanity or abusive language!! Says it all about this company really. Avoid avoid avoid.
5/5
GoogleDeans Properties have handled several things for me in the last 18 months, including property sales and wills and I have been extremely happy with their work and charges.
Hi Joyce, Thank you for your kind review. We are delighted to hear you were pleased with the service you received. Best wishes, Team Deans
1/5
GoogleGreat service at the start but the after care service is shocking Refusing to help in any way And so rude hanging up calls and not calling back Had to report them to the solicitor complaints department out with the company. Will not use this company and would advise others the sales talk is what you want to hear but they must go on a training course and missed out on the customer care course. Lost my business from now and going forward.
5/5
GoogleWe've approached various estate agents but one stood out and with the honesty, transparency, great customer care and no hidden costs gave us the best service out of all. We've got offer secured within 5 days and all transaction related to our house sale closed within a month. Deans Properties also dealt with buying our new property and in very professional way managed both transactions simultaneously. Laura the solicitor, Robby the negotiator and Amy the property consultant have done an amazing job. We highly recommend the services of this estate agent.
5/5
FacebookWe have recently used Deans to Purchase a new property, what an excellent service from start to finish! They were extremely professional and prompt throughout the whole process. We had used another solicitor to sell our previous property and had received quite a poor service, it was like night and day between them and Deans and we will be recommending Deans service to all friends and family in the future. Laura and Samantha both provided us with excellent customer service, advice and support throughout the process. Thank you! Kirsty & David
5/5
GoogleVery happy with the friendly and efficient service provided by Deans (Jacqui and Lauren) in our property purchase and would certainly recommend.
Hi Fiona, Thank you for your kind review. We are delighted to hear you were satisfied with our service! We hope to work with you again in the future. Best wishes, Team Deans
5/5
GoogleGraeme and Dionne handled everything really well!
Thank you for your kind feedback! We are delighted you were happy with the service provided!
5/5
FacebookWe sold our property in March 2017. From start to finish the process was easy for us and stress free! All the staff were very professional, knowledgeable & helpful. They kept us up to date and informed us of everything that was going on. I would definitely use Deans again for buying/selling in the future and can't recommend them highly enough.
5/5
FacebookWe sold our property in March 2017. From start to finish the process was easy for us and stress free! All the staff were very professional, knowledgeable & helpful. They kept us up to date and informed us of everything that was going on. I would definitely use Deans again for buying/selling in the future and can't recommend them highly enough.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Deans Properties's Edinburgh office has 82 reviews across three platforms: 71 on Google, 7 on Facebook, 4 on Trustpilot (across the whole business).
Deans Properties Newington is rated 4.4 out of 5 across all 82 reviews, and 4.3 out of 5 on Google from 71 reviews.
Deans Properties Newington, 3 St. Patrick Street, Edinburgh, EH8 9ES.
