5/5
TrustpilotHad an excellent experience with trying…
Had an excellent experience with trying to sell a challenging property bought at auction. Good advice and kept well informed. Special praise to Chloe and Colleagues
Trusted Agent profile · Edinburgh
Aberdein Considine Edinburgh reviews
★★★★★
1,231 reviews across 2 platforms
40-44 Elm Row, Edinburgh, EH7 4AH
Part of Aberdein Considine, see every office.
Aberdein Considine's office in Edinburgh, at 40-44 Elm Row, is rated 4.4 out of 5 across 1,231 reviews on two platforms, including 47 Google reviews rated 4.1.
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Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExtremely supportive and informative…
Extremely supportive and informative for selling late dad's house. Very easy to communicate with and quick to answer any questions.
5/5
TrustpilotUsed to sell and buy our house, great service
Used to sell and buy when moving home, was a very easy process lots of ways to access information, with access to an online portal aswell as email and telephone calls which fit well with busy schedules. Very helpful and great service from quotes to the end and moving into new home. Thanks
1/5
TrustpilotThe worst of the worst of the worst.
Worst remortgage I’ve ever experienced and I have conducted dozens in my career. Very rude conveyancers, long time frames and complete lack of consideration. Once they get paid their commission they will leave you hanging high and dry. I hope they go bankrupt for how they dealt with my case. The worst of the worst of the worst.
4/5
TrustpilotProfessional approach in all respects
Took both the estate agent and in-house solicitor options. Well organised and professionally carried out. Only one adverse comment was the presentation of the final cash statement. Although the total charges were basically as expected, the breakdown of individual charges were confusing, especially when compared to the original single value quotation for the estate agent's charges.
5/5
TrustpilotConveyancing with zero hassle
Conveyancing with zero hassle. This was a seamless process carried out extremely efficiently. Aberdein Considine are without doubt the gold standard when it comes to buying and selling property.
5/5
GoogleWe used Aberdein Considine to sell our flat in Leith last year. Based on my experience I would thoroughly recommend them. The fee quote was extremely reasonable and the service was first class. Throughout the transaction I found them friendly, helpful and efficient. Their quote was cheap in my view but that did not diminish the level of service which was excellent throughout.
5/5
Trustpilotwent into the Byres Road branch to make…
went into the Byres Road branch to make an appointment after being rudely treated by another mortgage company near by.Lovely staff and very welcoming. I hope the mortgage service is as good as their front end staff.
Agent replied · 10 June 2024
Hi Andrew Clark, we are very happy to have provided you with such a positive experience. Thank you, and have a fantastic day!
5/5
TrustpilotExcellent service every time from start…
Excellent service every time from start to finish. I have used them for almost 20 years. Buying, selling, leasing, their legal department and their financial department. All the staff are very professional and guide you through all the requirements. Nothing is too much bother for them. I know I am in safe hands and everything will be done exactly as it should be.
5/5
TrustpilotProfessional, friendly and efficient
From the initial contact when valuer came to house and was very friendly, professional and gave value that was spot on. I was kept up to date as people viewed and after only 12 days the house was under offer, the sale went through smoothly and I am extremely impressed with company.
5/5
TrustpilotI have both bought and sold (2 houses)…
I have both bought and sold (2 houses) with Aberdein Consadine. I couldn't rate them highly enough. They've made the whole experience as stress free as possible. The communication has been fantastic. Alana and Jordan at the Edinburgh branch have been amazing as has Tracey on the legal side.
1/5
TrustpilotDO NOT USE...
DO NOT USE.... Shocking service, impossible to speak to, they are so outdated that the phone line just rings and cuts you off, no queue system. Dont acknowledge complaints so legal ombudsman has been informed now. Seriously how can a massive banking organisation like Lloyds banking group use these as part of their service.
5/5
TrustpilotFixed rate
Greig has done a fantastic job once again with keeping in touch regarding our fixed price coming to an end. He has taken care of everything from shopping about , wirking out whats best. We have delt with Greig from day one 9 years ago and we have never looked back.
5/5
TrustpilotExtremely knowledgeable and friendly…
Extremely knowledgeable and friendly team! Expertise and experience was evident when didn’t get given a near by sold price. The photographer was amazing, a lot of time and dedication. And the software for floor plan walk through is very competitive.Finally, in my purchasing experience, communication was extremely professional and knowledgeable.
5/5
TrustpilotWe cannot thank the team at Aberdein…
We cannot thank the team at Aberdein Considine enough for the excellent service provided in selling our home. Stephen and Sara are exemplary in their professional approach, excellent communication and advice provided throughout the process. Thankyou all for selling our home in under a week.
1/5
TrustpilotHORRIFIC SERVICE
HORRIFIC SERVICE. Wouldn't use again if someone paid me to! Paperwork indecipherable with no guidance, helpline suppled just rang out for a whole week, spoke to a manager on the phone finally asking for help and she was so angry, rude and patronising. I am currently making a formal complaint about the entire experience.
5/5
TrustpilotGreat team and great service.
Jade and all the team made our house sale and purchase as smooth as hot chocolate ! Good communication and they are available to speak to pretty much anytime. Great job and thank you again.
5/5
TrustpilotAmazing service from mortgage advisor
Amazing service from mortgage advisor. Service completely tailored to our needs and all queries/options were discussed. Would definitely recommend!
5/5
TrustpilotExcellent service & advice.
They helped us sell our house & buy a new one. Excellent throughout. Prompt & clear communication. They never tired of our many questions. The whole team very personable & helpful. Highly recommend.
5/5
TrustpilotCouldn’t recommend them more
Couldn’t recommend them more, great team that have worked hard to sell our house. Laura, Jessica & Joe all helped me out, answer questions & were willing to go above & beyond.
5/5
TrustpilotReally friendly and helpful service…
Really friendly and helpful service given to us by Aberdein Considine staff. Professional advice given without pressure.
1/5
TrustpilotAbsolutely abysmal service and no…
Absolutely abysmal service and no regard for their client. A simple remortgage process has taken them months, and when emailed (as they will not answer the phone), instead of admitting they dropped the ball and apologising, spend an age composing emails deflecting all blame. Wouldn't wish these lot on my worst enemy.
5/5
TrustpilotFast response, helpful advises.
I’ve been using Aberdein Considine as Solicitor & Mortgage Advisor since 2019 and can’t recommend them high enough. They have always been able to offer support and advice and help me find the best option available. Fast response, helpful advises.
5/5
TrustpilotIst class service once again from jade…
Ist class service once again from jade and the team. Have used them before and would highly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Aberdein Considine hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
