Trusted Agent profile · Edinburgh
★★★★★
1,230 reviews across 2 platforms
40-44 Elm Row, Edinburgh, EH7 4AH
Part of Aberdein Considine, see every office.
Aberdein Considine's office in Edinburgh, at 40-44 Elm Row, is rated 4.4 out of 5 across 1,230 reviews on two platforms, including 47 Google reviews rated 4.1.
Tell us what you need and we'll put you in touch. Aberdein Considine hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
TrustpilotProperty transfer
Aberdein Considine did a superb job for us on a recent property matter. Their quote was accurate and the work was performed in a timely manner. They really listened to us and understood our objectives. Using modern technology they effectively eliminated the effect of the pandemic.
Thank you for taking the time to let us know how we did. We hope you have a great day!
1/5
TrustpilotHorrendous service
Awful service - moved into a new flat in Edinburgh, thy were happy to let us move into the property without it being cleaned - human faeces on toilet still, hair embedded in carpets, food on kitchen surfaces. Bedroom drawers & blinds broken as well as old hoover, bedroom mattresses insufficient and old, the list goes on. We complained immediately, it wasn't resolved and moved out again within 2 months. The staff are also very rude. AVOID
1/5
TrustpilotPoor on too many fronts
Too many people dealing with my sale, for showings and on the legal side. Had to ask for signs to he put up. Many of the viewings weren't followed up as the people were uncontactable. Guidance when not selling was drop price, nothing else. if your property is on the lower end of the sale price side don't bother, go with someone else as these lot are not worth your money.
5/5
TrustpilotSuperb service…
Can’t thank the team at Dyce enough for helping with the sale of my property. I was kept up to date throughout the process and I felt their advertising and social media was the best in the business which was important in what proved to be a difficult market. Thanks for all your help!
1/5
TrustpilotYet more incompetence!
Yet more incompetence! Sent back hard copies, the relevant properties stapled together to avoid confusion (you would of thought). All in one envelope.Rang to chase and they’ve said they’ve received some but not all the documents!! The documents stapled together and all in the same envelope.More delays! Will be complaining to the leader regarding their choice of solicitor.
5/5
GoogleI have to say the Aberdein Considine team have been fantastic from beginning to end. From initial valuation conversations (which were spot on with the Home Report) to meetings with the IFA, to securing both the sale and the purchase. Thanks to you we're now in our dream home!
Hi Barney, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by.
5/5
TrustpilotHighly Recommend
I have used Aberdein Considine a lot over the last 10 years and I have always found them to be very professional and efficient throughout that time. Some of the transactions have been complicated and it has never phased Gavin, Zoe and the rest of the team. Would highly recommend
1/5
TrustpilotAbsolutely awful company
Absolutely awful company - STAY AWAY.Constant heating and hot water problems throughout the year and slow response times to fixing the issues. When there was a major plumbing issue it took them about a week to send someone round to fix it.When it came to ending the tenancy they charged us an extra month's rent because we didn't 'officially' end the contract by emailing them.And just to top it all off they charged me £10 (let me repeat: TEN POUNDS) because I lost a tiny bit of laminated paper attached to a keychain.I hope this company dies in a hellfire.
5/5
TrustpilotHighly Recommend
Fantastic, stress free experience which was much appreciated as I was selling a property in Edinburgh whilst based in London. I can't rate Aberdein Considine highly enough. Efficient, experienced and enthusiastic. From initial discussions with Kirsty, to correspondence with with Kelsey and Dawn then excellent updates and advice from Jamie.
5/5
TrustpilotI sold my house through Aberdein…
I sold my house through Aberdein considine , very reasonably priced , gave me great advice, they are very well organised very prompt at keeping me updated. I had such a great service that I recommended to family who are currently using there services.
Hi Ross, thank you so much for your positive comments about the service you received here at Aberdein Considine
5/5
Trustpilot5 star service
We have moved several times now and I can honestly say that this is the best branch we have ever dealt with. They were punctual, friendly, helpful, and professional. I have given them 5 stars as they have taken the pressure off us immensely when moving house is already a stressful time. I would recommend them, and special praise to Jessica, and Greig for being brilliant.
5/5
TrustpilotFirst class service from Chris & the team.
First class service from Chris, Fiona & the team. From initial enquiry right through to our purchase, even when we encountered a set back, they were on point advising us on the process always keeping the line of communication flowing. In reality we wouldn't be in our new home without them. Graeme & Linda.
5/5
TrustpilotFirst class service from Chris & the team.
First class service from Chris, Fiona & the team. From initial enquiry right through to our purchase, even when we encountered a set back, they were on point advising us on the process always keeping the line of communication flowing. In reality we wouldn't be in our new home without them. Graeme & Linda.
5/5
GoogleGreat estate agents in Edinburgh. They are a joy to deal with, staff always friendly, attentive and helpful with their communication. The branch manager Jordan, Senior Property Advisor Alana and Devon the purchase negotiator all deserve a special mention - always going the extra mile to make the buying/selling process as smooth as possible. Would definitely recommend to family and friends.
1/5
TrustpilotAvoid at all costs
Avoid at all costs. They have taken 3 months to organise a transfer of equity, and its still not done. They are uncontactable by phone and never reply to emails. I have basically done all the work for them, completed the transfer completed a week ago, and they have still not transfered the money. If i'd know Nat west would be appointing them I would have changed provider.
5/5
TrustpilotExcellent service for first time buyer
I recently worked with Aberdein Considine to buy my first home. The staff were very supportive and professional, and walked me through the process clearly, answering any questions I had along the way and always responding very promptly. I would highly recommend them.
5/5
TrustpilotConscientious and caring
We are very grateful for everyone that was involved in our sale and purchase. Each one of them were efficient and willing to give their time to chat through any concerns we had. Conscientious and caring from the for sale sign to the keys handover. Thank you very much for getting us into our lovely forever home.
5/5
TrustpilotPerformance of the Century
A challenge was offered to sales team at Aberdein Considine to list the property and sell it within 2 weeks.I am please to report that Aberdein Considine Sales team exceeded my expectations and sold the property within 10 days.A reward is on its way for the sales team.JAMIL
5/5
TrustpilotProfessional and Courteous
Jamie and the rest of the Aberdein Considine team have impressed me with their professionalism and helpfulness. From the initial conversations around marketing and viewings, to the receipt of an offer, I was kept fully informed through emails and phone calls. Thanks for all your help
5/5
TrustpilotSeamless & Efficient Service
Aberdein Considine provided a very efficient service in selling our house which was being purchased by our tenants. Various staff members carried out specific parts of the process but from our perspective this happened seamlessly and in a very timely manner. Many thanks to everyone who played their part.
5/5
TrustpilotThe entire process of getting the…
The entire process of getting the property on the market then subsequently sold very quickly was fantastic, then also doing great work on the property purchase getting that over the line was also fantastic. All steps throughout were well explained and the team all round couldn’t do enough to help. Highly recommend.
1/5
TrustpilotUpsettingly they lost our marriage certificate
Upsettingly they lost our marriage certificate. It was requested as part of a remortgage which I queried as I have never had to provide evidence of change of name for a mortgage application before. They confirmed that they did indeed need it to complete the process. When I reported that it had not been returned they denied it was ever received even though it was sent with a number of other documents which they confirmed receipt of. Following my complaint they told me that they hadn’t needed it in the first place so it was requested unnecessarily, and in a slap dash manner discarded. This was an original 30year old certificate of significant sentimental value. The replacement copy is a flimsy, blurry, scanned piece of cheap paper. I now wish I had used our trusted local solicitor and not this firm chosen by the lender. Lesson learned.
5/5
TrustpilotEric Fong arranged Power of Attorneys…
Eric Fong arranged Power of Attorneys for us. He came to our house to arrange these. He was very friendly and explained everything fully. We appreciate his help in doing this.
5/5
TrustpilotGreat
Great! We needed to be on the market very quickly and AC were great! Jen sprung into action and we had everything lined up, ready to go. Great communication, helpful and professional.
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Tell us what you need and we'll put you in touch. Aberdein Considine hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
