Trusted Agent profile · Edgware, Middlesex
Verified
★★★★★
309 reviews across 1 platform
194 Station Road, Edgware, Middlesex, HA8 7AT
Benjamin Stevens's office in Edgware, Middlesex, at 194 Station Road, is rated 4.5 out of 5 across 309 reviews on 1 platform, including 309 Google reviews rated 4.5.
Every review we hold for the Edgware office, from every platform, shown as written. First names only.
5/5
GoogleMarta from Tristrams showed us around a property we was interested in today. She was warm, welcoming and knowledgeable about the property. She listened to our concerns/ideas and shared her thoughts with us. She was very approachable, thank you for your time
4/5
GoogleThank you to Nathan for assisting in the sale of my property. You were efficient, professional, helpful, and kept me up to speed on progress.
Thank you for your kind words! We’re glad to hear that Nathan provided you with efficient and professional service during your property sale. Keeping you informed is important to us, and we appreciate your feedback.
1/5
GoogleOne of my worst experiences with Benjamin Stevens. Highly unprofessional. I signed a tenancy contract with them 2 months ago. I did it and paid early since I was going on a vacation and my previous tenancy was ending so when I would have come back I wanted a house where I could move in. For this reason I paid 10 days extra as well because they would not start on my agreed date but understandable since it was mutually agreed. My contract started on 15aug and my move in date was 26aug the day i was landing and moving. I paid all my dues by 1 aug. 26 days before moving. The agent Laquan asked me to remind him a day or two before when i am coming to arrange the keys. I did so and to my surprise a day earlier they changed my contract without asking me. They called me and said the contract is now changed since the rent amount is more than what we paid for couples. I have the agreement but they deleted it from the website so according to them the contract I have is null and void. I said we can come and talk about the rent once i am back in the country since right now i am midway travel and have nowhere to go since i am really sick. They said they will not hand over the keys untill i sign the new contract. Mind you i also paid 6 months upfront previously for the previous agreed amount. My fault. They were adamant on not giving the keys till i sign the contract. In the end i had to because i have already paid the deposit and rent in advance and i would’ve lost the money. They said you dont have to pay for the current month just the 5 months remaining and now to my surprise they have added the remaining extra amount in 5 months rent too. Please make sure you do not waste your hard earned money with them. The agents were extremely rude. I felt blackmailed since i couldn’t do much as i was not in the country and i have already paid the money. How can you change the contract 2 months after the finalized contract just because you wanted to increase the money since you made an error in the contract? I still have the ad that stated the previous agreement monthly rent. I am stuck for the next 6 months. But please i want to aware whoever is reading, have double checks with your solicitors before signing the contract with them.
1/5
Google"I am writing to warn others about this agency's shocking conduct. Not only did they behave in an intimidating and unacceptable manner, but they also changed my deposit protection scheme without my knowledge or consent.so they can win it …
5/5
GoogleI have been working with Chintan and Nirav over the past week on renting a property and I feel that words are not enough to express their professionalism and reassurance provided. It’s been an incredibly easy process and I only have words of praise for them both. Your team is truly lucky to have them! Thank you, thank you!
5/5
GoogleIt was a pleasure to work with Marta from Tristam Nottingham. She is absolutely dedicated and responded to us whenever we needed. She made the initial process of buying so smooth and quick. We wish her good luck in her future. Thank you
5/5
GoogleWe viewed our first Tristram property with Marta Santos. She was very knowledgeable about the property and answered all questions without hesitation. Very professional and friendly. Will be specifically asking for her for any future viewings. 10/10
5/5
GoogleLisa Hunt was the agent for helping me to rent the studio flat. She was responsible and very helpful, provided a good overall coordination between tenant and landlord. I could finally rent the studio flat within a reasonable time frame. She …
Thank you for your kind words! We are thrilled to hear about your positive experience with Lisa. Providing excellent service and assisting our clients every step of the way is our top priority. Please do not hesitate to reach out if you have any further questions or need assistance in the future.
5/5
GoogleFantastic experience with Robert Murray at Benjamin Stevens, Edgware. Robert has been consistently helpful in guiding me through both selling and buying and has really gone above and beyond. Thank you for the amazing service:-)
Thank you for your wonderful feedback! We’re so glad to hear that Robert provided you with fantastic support throughout both your selling and buying experience. His dedication to going above and beyond truly makes a difference. If you need anything else in the future, please don’t hesitate to reach out.
5/5
GoogleOverall pleased. The scheduled viewing was timely. The staff (Marta Santos) was professional and showed me around the property. I couldn’t find the fuse box and Marta sourced it out, in the kitchen, under the cabinet 👍🏾 …
5/5
GoogleI liaised with Michael Meape and Erison Cukoj when purchasing a property and honestly, they were both so efficient, professional and quick with all the legal paperwork from start to finish. I would highly recommend them. Thank you so much for everything!
5/5
GoogleReally good estate agents. Many thanks to Robert Murray (also Nathan & other staff at Edgware branch).
Thank you for your kind words! We’re delighted to hear that you had a great experience with Robert, Nathan, and the team at the Edgware branch. Your appreciation means a lot to us!
5/5
GoogleBig thank you to mr Laquarn. Very patient friendly and helpful. He was always available to answer my questions and help me during the process. My family and I we highly recommend his service ! Thank you mr Laquarn !
Thank you so much for your kind words! We’re thrilled to hear that Laquarn provided you with such patient and friendly service. It’s wonderful to know he was always available to help you throughout the process. Your recommendation means a lot to us!
5/5
GoogleI had an issue with the hot water in the property at first, but the team followed up and resolved the problem. I appreciate their support and the effort they made to fix it. Thank you for your help and service.
1/5
GoogleAwful experience. We had a viewing for a property to buy at 3pm . The agent was not there . My Husband and I left our job 2 hours earlier to get in time to the place and see the property in day light. I called the agent at 3:09 why nobody is here and he said sorry we call you earlier because many people do not show up for viewing , I would like to think they call me earlier for any reason to confirm or reschedule the appointment but I couldn’t answer, but My question was why you didn’t left a Voicemail or text message or an email??? And he said well he can not do anything now and any way they have 5 offer right now . I called back to office the other colleague answer the phone and Accuse me that I am lying. And I was late . I was not late at at all even I was 10min early , and waiting for my husband.otherwise I could not see your agent with black Mercedes left early !!!! So unprofessional and irresponsible.
You turned up late for your appointment with no consideration for the agent. We do have other appointments and cant be expected to wait all day for you We called 3 times before the appointment to confirm you didnt have the decency to reply or answer If only us agents could write bad reviews on our clients
5/5
GoogleAmanda from Benjamin Stevens was a huge help through the process of selling my flat. She produced the management pack within a week, was always on the end of the phone and generally went above and beyond when supporting in this process. Thank you
Thank you for sharing your experience! We're so glad to hear that Amanda was able to support you throughout the selling process. Her quick action with the management pack and constant communication truly make a difference. We’ll be sure to pass on your thanks to her, she’ll be thrilled to know how much her efforts meant to you. Best of luck with everything moving forward, and thanks again for choosing Benjamin Stevens!
5/5
GoogleI had a very good experience with Tristram’s, specific Cora, who guided me through the process of lettings, answering any questions I had and allowing me the time to get it sorted without any major rush. I appreciate her help greatly!
5/5
GoogleExcellent experience with Tristram’s. The team were professional, responsive, and made the renting process smooth from start to finish. Communication was clear and they were helpful whenever I had questions. Would recommend.
5/5
GoogleGreat service buying my home. Robert Murray and Jacqui were super helpful. I recommend
Thank you for your positive feedback! We’re so glad to hear that Robert and Jacqui provided you with great service during your home buying process. Your recommendation means a lot to us!
5/5
GoogleGood service and professional experience provided by Nathan. We just brought our first home. He provides lots of help that make the deal go through. Highly recommend him to anyone who is selling or buying the house.
Thank you for your wonderful feedback! We’re thrilled to hear that Nathan provided you with a professional experience and was so helpful in getting your first home. Your recommendation means a lot to us, and we appreciate your trust.
5/5
GoogleRecently rented a place through the comapny last minute. Laura, the contact i had at the company, was incredily helpful, and helped me through every step of the process. Absolutely brilliant!
5/5
GoogleI dealt with numerous agents across London in my search for a rental property and Shania stood out from the crowd. Genuinely attentive to my requirements. A breath of fresh air in a stressful time. Thank you Shania!
Thank you for your kind words! We're thrilled to hear that Shania was able to make your rental property search a positive experience. We appreciate your feedback and look forward to assisting you in the future.
5/5
GoogleHave worked with Steven and team for over 12 years - they manage my rental property expertly and ensuring minimal issue/headache for me, which was my key priority. Always quick to respond, always available and always ready to go the extra mile - I won't use anyone else.
Thank you for your loyalty and trust in our services for over 12 years! We are delighted to hear that our team has consistently met your expectations. We are here to go the extra mile for you always. Looking forward to many more years of successful collaboration.
5/5
GoogleYour outstanding support is greatly appreciated. From the moment I went for house viewing till the referencing stage. I would like to appreciate Cora for outstanding support and good customer service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Benjamin Stevens's Edgware office has 309 reviews across 1 platform: 309 on Google.
Benjamin Stevens Edgware is rated 4.5 out of 5 across all 309 reviews, and 4.5 out of 5 on Google from 309 reviews.
Benjamin Stevens Edgware, 194 Station Road, Edgware, Middlesex, HA8 7AT.
