Trusted Agent profile · Eastleigh

Connells Eastleigh reviews

2.2

★★★★★

1,906 reviews across 2 platforms

19 Market Street, Eastleigh, SO50 5RH, SO50 5RH

Connells's office in Eastleigh, at 19 Market Street, is rated 2.2 out of 5 across 1,906 reviews on two platforms, including 217 Google reviews rated 4.5.

Google logo

4.5 / 5

217

Reviews on Google

This office

Trustpilot logo

1,689

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Eastleigh office, from every platform, shown as written. First names only.

1/5

Trustpilot

Extremely Disappointed as landlord.

Extremely Disappointed as landlord.Worst service ever. Lack of Communication which in some cases cost to landlords. Being the first time landlord they don't think even once to cheat you by making false promises. I would never recommend anyone to Connells.

KRS · 21 June 2017

5/5

Google

Great all.over.

Adrian · 10 August 2026

Agent replied · 10 October 2026

Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Our team strives to provide top-notch service and we're happy to know we hit the mark for you. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Absolute rubbish

Don't deserve any stars. Treat tenants as rubbish. No hot water for 2 months for tenant. No parking permits. Slow to respond to any fault, don't bother visiting tenants. No local tradesman support. Keep changing contacts

Chris · 13 December 2019

5/5

Google

Hayden and Dan and hobbie Ian answered all my questions we're brilliant made me feel at ease a credit to connells

Tony · 24 October 2022

5/5

Google

My experience with Connells has been good so far. Hayden in the Eastleigh branch is an absolute pleasure to deal with.

Kirsty · 24 October 2022

1/5

Trustpilot

Awful down valued my house by 30k when…

Awful down valued my house by 30k when the neighbors sold for the amount I applied for. Really unprofessional, it was with Principality.working in conveyancing I see a lot of problems with them. Avoid.

Laura · 5 August 2020

4/5

Trustpilot

Very much worth the fees

The specialist Housing Society I work for uses Connells throughout the UK in both a sale and market letting context. The fact that we choose to work with Connells with so much alternative choice available is testament to their quality

MMHS · 2 December 2016

1/5

Trustpilot

Staff seem very uninterested in working…

Staff seem very uninterested in working for the interests of the customer, nice suits and pen twiddling seem more interesting....and loss of customer data!!!!

Nick · 11 June 2022

5/5

Google

This is the first time I have rented from an estates agent. I have just left my husband and Demi couldn't be more helpful answering my many questions. Can't recommend the company and especially my agent Demi enough.

Donna · 25 October 2018

5/5

Google

I receive a great service in order to book a property to let. Both ladies kept me informed and arrange everything as should be. Some issues with electronic references finally sorted out in time without delays.

Ioannis · 25 October 2019

1/5

Trustpilot

Do not trust this agency

Do not trust this agency. RUDE STAFF. problems with any possible service. They don't care at all about tenants. When you trying to arrange check out,they will definitely play with you.and you can forget about deposit back. Nightmare agency

Michal · 31 October 2017

1/5

Trustpilot

utterly rubbish

utterly rubbish. charged £600 in total for the service and didn't bother to do the important task of submitting my mortgage application. Ignored requests from solicitors and the advisor still hasn't even acknowledged he failed to do his job.

Richard936 · 13 June 2017

1/5

Trustpilot

Best Avoided

Connells are very very poor on integrity. They will tell you anything and everything that comes to their tongue to sign you up and then not walk the talk. I should have checked the reviews before entertaining them.

RV · 15 May 2018

1/5

Trustpilot

One star

One star .....

Phone · 28 July 2026

1/5

Trustpilot

Basically glorified rental scammers

Attempting to keep tenancy deposit despite multiple requests to reimburse.Attempted to charge admin fees to continue out tenancy when we moved to a 6 month rolling contract

Charlie · 5 November 2021

5/5

Trustpilot

Review Connells Watford

Great service secured a Tennant within Days really professional people in Watford office and they are providing full management service that gives me peace of mind that my Property will be looked after

David · 28 June 2020

1/5

Trustpilot

Shambles

Shambles. Which sums up much of this country. Here's the latest: customer service number on their website, that just rings and rings with noone picking up. Laugh out loud. Dark times.

Daniel · 15 December 2020

2/5

Trustpilot

I have encountered better customer …

I have encountered better customer service from people working on checkouts .These characters will twist their encounters with you to suit their agenda often denying what they have said.And I had thought used car dealers were dodgy.

Mr · 1 February 2018

1/5

Trustpilot

One * is way too generous

One * is way too generous. AVOID AT ALL COSTS even if you feel desperate - don’t go there!

Patricia · 13 October 2022

1/5

Trustpilot

Dealing with Connells

Very hard to deal with and also very rude when a company like this should keep up high expectations. I would not recommend anyone to purchase from these or give the business to sell any properties. Awful experience.

Kayleigh · 26 July 2016

1/5

Trustpilot

An absolute joke of a company I’m…

An absolute joke of a company I’m professional just wanting to get the sale on the commission wasting people‘s time booking appointments and then cancel them last minute absolutely disgusting

Naomi · 19 January 2021

1/5

Google

Rating only, no written review.

Sam · 10 July 2026

Agent replied · 10 October 2026

Thanks for your feedback and we’re really sorry if things didn’t go as expected. If you don’t mind sharing more, just drop us an email at complianceresidential@connells.co.uk and we’d love to help.

1/5

Trustpilot

INCORRRECT WASTE OF MONEY

Wrong information contradicting himself on the report. I wasted 420 quids, How can my evaluation can come up with the asking price that is higher than the market and all the report is full of HIGH RISK issues.

Anna · 22 October 2015

1/5

Trustpilot

Very bad service

Very bad service, no answer em, no one to answer phone calls. It's absolutely diabolical

Hina · 18 February 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviewsLeave Connells a review

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