1/5
TrustpilotDon't Bother to Market Properties/Respond to Requests
This company would give estate agents a bad name. They do not respond to requests for information on the properties they "market",
Trusted Agent profile · Eastleigh
Connells Eastleigh reviews
★★★★★
1,906 reviews across 2 platforms
19 Market Street, Eastleigh, SO50 5RH, SO50 5RH
Connells's office in Eastleigh, at 19 Market Street, is rated 2.2 out of 5 across 1,906 reviews on two platforms, including 217 Google reviews rated 4.5.
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Reviews
Every review we hold for the Eastleigh office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotTime wasters
As a house buyer i would never advise anyone to sell through Connells. I have enquired about three diferent properties with three different branches. Each time there was no one available from the sales team, left my details and was never called back. Absolute waste of time.
5/5
TrustpilotBought our first house with Connells…
Bought our first house with Connells and they were great. They booked us in at the last minute for our second viewing and even showed us around a third time when we wanted to take measurements. Would recommend. Ellie Parker
1/5
TrustpilotVery bad agency
Very bad agency. I am surprised that people choose these agencies to sell their homes. I made an appointment to see the house, I waited an hour and nobody came. Nobody has informed me that they are not going to come
1/5
TrustpilotA company that is not trustworthy
A company that is not trustworthy, I have a problem with the recovery of the deposit, despite the fulfillment of all conditions of the contract, Connells avoids the return of the deposit unless it is necessary to visit a lawyer.Stay alert when interacting with Connells.
1/5
TrustpilotDon’t trust this company
Don’t trust this company. They are fraudulent.Toni Shepard and Thomas Reid unprofessional and liars. Without moral values. Stay away from them. Don’t deserve a star.
1/5
TrustpilotConnell lettings are useless.
Connell lettings are useless.. They only care about their interests and have no regard or respect for tenants. I live in a lovely house but most of the maintenance issues are sort3d directly with my landlords . Connels Complete basket case who ignore letters and correspondence
5/5
TrustpilotJust sold my mums home using the…
Just sold my mums home using the auction department and the staff at the Eastleigh branch are very helpful, friendly and nothing is too much trouble, they are always there to answer any questions or give advice, I would recommend them to anyone.
1/5
TrustpilotUnprofessional
Unprofessional. They called me to view a house and arranged an appointment only to be told on the day and around the corner from the house that they had no record of the booking. I've since told them to remove me from their contact list
1/5
TrustpilotRude mortgage advisor birmingham branch…
Rude mortgage advisor birmingham city centre branch accused me of lying about my personal circumstances. So told them il be taking my business elsewhere, like they were bothered anyway but they won't be getting a penny from me.
1/5
TrustpilotUnprofessional service
Cancelled valuation appointment 2 hours before pre-arranged time, by email. Called to ask why the appointment had been cancelled, apparently it was the responsibility of another office to contact us, they didn't. Complete waste of time.Don't even deserve 1 star.
1/5
TrustpilotAbsolutely shocking
Absolutely shocking. DO NOT USE CONNELLS. Nobody can get hold of them for updates. They recommend solicitors who are without doubt the worst in the business, guessing they get a significant commission for the recommendation. Use at your peril.
5/5
GoogleWe love to meet Emma, very professional, very friendly and educated. She explained all very well, about the property. Always with a smile in her face( even if you wear a face mask). Thank you 😊PositiveResponsiveness, Quality, Professionalism, Value
1/5
Trustpilotpoor customer service as local branch…
poor customer service as local branch staff (colchester) does not even make any effort to ratify their mistake which has caused the landlord not receiving her rent for 5 months. Very inconsiderable and unprofessional, not worth for the fee that they are charging
5/5
GoogleStuart and Charlotte from Connells Eastleigh branch were very helpful and friendly in helping me find a new house to live. They were very dedicated and professional. I would highly recommend Connells Eastleigh.PositiveResponsiveness, Professionalism
1/5
TrustpilotConnells leicester branch
Connells leicester branch , avoid just west of time 🤦♂️
5/5
TrustpilotConnells Leavesden
Very pleased with our experience of Connells Leavesden. Ross & the team did a great job & kept us informed every step of the way
4/5
TrustpilotCornell’s found a cash buyer for my…
Cornell’s found a cash buyer for my property within days and the property sold without really going on the market, the buyer stuck with us getting probate and we sold this week
1/5
TrustpilotAdvertise properties at an undervalued…
Advertise properties at an undervalued price to start a closed bidding war between interested parties. Unhelpful staff that give you no guidance and reject your offer with no explanation given. Disgraceful way to treat to prospective purchasers.
1/5
TrustpilotTerrible Service
I currently rent a property via Connells... I have spent 39 days without Gas and they have been ZERO help in recovering compensation for me from the landlord and have distanced themselves continually from the situation.Terrible Terrible service that I would not recommend to anyone.
1/5
TrustpilotCONNELLS ARE THE WORST
Do not use Connels to let your property. They are completely incompetent and treat your tenants like rubbish. I have been waiting to get something fixed through them for months, and they won't let me talk to my tenants directly!I'm taking my business elsewhere.
1/5
TrustpilotRubbish
Rubbish. Sneaky people. Impossible to arrange an appointment. Never call you back. Avoid this company.
1/5
TrustpilotPester power is not customer service
I made an enquiry about selling my house. Then decided to postpone. Call after call, emails booking valuations I'd not agreed then a call from HQ!Disgusted with their pestering which borders on harassment.
1/5
TrustpilotLying greedy corrupt and rude
Lying greedy corrupt and rude. Worst experience I've ever had dealing with an estate agent. Just let that sink in. They are the worst 'estate agent' operating in the UK. They pay no regard to the law or any notion of good customer service.
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