Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
★★★★★ 3/5
GoogleMy experience with Oakfield Eastbourne has been positive; I have dealt with a few people and they were all polite and reassuring. I am in particular very happy with the assistance and the communication received by the manger Mr. James Parris.
Behshid · 23 October 2023
Agent replied · 19 June 2024
Good morning
Thank you for your review. We’re pleased you have been happy with the service provided and we’re very thankful for the 3 stars. If there is anything we can do to make it a 5 star review we’d love to know.
Kind regards
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleRebecca Green is the property manager for the flat I am renting. She is always quick to respond to any problems with the flat. As a tenant it is very reassuring to have someone who is attentive, friendly and helpful when there are issues.
Nicole · 20 June 2023
Agent replied · 19 June 2024
Morning Nicole
Thank you so much for taking the time and leaving us and Rebecca this wonderful review and 5 star rating. Really is appreciated by us all at Oakfield
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleOakfield was professional throughout and i would recommend them over and over again. Especially Caitlin. If Caitlin is in charge of the apartment you are trying to rent, rest assured you are in great hands.
Regards, Olatunbosun Matty
Matty's · 22 November 2023
Agent replied · 19 June 2024
Good afternoon,
This is a wonderful review for Caitlin thank you so much for taking the time to leave it, we wish you well in your new home.
Best wishes,
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleWe cannot recommend Oakfield highly enough for their customer care . Exceptional personal customer service from Sam and Chloe. They worked tirelessly to get our offer secured on our property and kept us informed throughout the process. We could not have asked for any more from an agent. A big big thank you Sam & Chloe, a very well deserved 5 plus Stars rating👍
Lorrayne · 20 June 2020
Agent replied · 19 June 2024
Hello Lorrayne,
Thank you very much for taking the time to leave this review we are pleased that the Eastbourne team were able to provide you with such a positive experience and we hope that we will be able to help you again in the future.
★★★★★ 5/5
GoogleWe really appreciate all the help and support we received from Caitlin.
Great customer service 👍🏽 down to earth, everything was straightforward, fast, well organised and went smoothly.
Keep up the great work. God bless 🙏🏽 …
Victoria · 26 October 2025
Agent replied · 25 December 2025
Hi Victoria,
Thank you for taking the time to leave us a great review.
All the best,
Kerry Newstead
Director
★★★★★ 1/5
GoogleMy experience with Oakfield throughout my tenancy was consistently poor and fell well below what I would expect from a professional managing agent. …
Micky · 16 February 2026
Agent replied · 16 April 2026
To Micky,
Naturally, it was with great disappointment that I read your review of your … More
★★★★★ 5/5
GoogleCharlie has really helped me and my partner at finding our first place together. Made it very easy and finding what we wanted, she is very kind, friendly and always willing to help would definitely recommend Charlie and the team!
Beth · 24 August 2023
Agent replied · 19 June 2024
Hi Beth
Thank you so much for taking the time to leave such a great review. Charlie and the team strive to be the best estate agents in Eastbourne, so it really means a lot to them that their efforts are appreciated. We wish you all the best in your new home.
Many thanks
Kerry Newstead
Sales Director
★★★★★ 5/5
GoogleThe team at Oakfield made our renting experience as easy and enjoyable as possible. They were always quick to respond to our queries and nothing was too much trouble- even during the start of the pandemic when so much was uncertain they made us feel confident in the process. Special thanks to Alex for making this all happen.PositiveResponsiveness, Professionalism
Charlotte · 20 June 2021
Agent replied · 19 June 2024
Hello Charlotte,
Thank you for taking the time to leave a review based on the service you have received from the team here at Oakfield. We will be sure to pass on your lovely words to Alex in the Eastbourne branch.
★★★★★ 5/5
GoogleAs a first time landlord I found Izzy Pannett very helpful and personable. Suitable tenants were found very quickly and I was pleased to find that Oaklands made the whole process so easy for me. I would definitely recommend this agent.
Kevin · 20 June 2023
Agent replied · 19 June 2024
Good Morning Kevin
Thank you so much for sharing your experience, and really appreciate your kind words. Izzy is great so this will mean a lot to her and the team.
Have a great day
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleI recently was lucky enough to work with Izzy and recommended her and Oakfield highly. It was a great experience from start to finish and Izzy made the whole process very staright forward.
Many thanks Tom & Angie :)
Tom · 25 July 2023
Agent replied · 19 June 2024
Hello Tom and Angie
Thank you so much for taking the time out of your day to leave some feedback, we really appreciate it, we absolutely love hearing about our team, we know how hard Izzy and the team work, so thank you very much.
Many thanks
Emma Hawkins
Lettings Director
★★★★★ 4/5
GoogleOur journey with Oakfield was at times confusing, until Sam took over. He made the final stages of the sale a lot more tolerable.
Thank you Sam for all your hardwork and patience. 😃 …
Saira · 23 October 2023
Agent replied · 19 June 2024
Hi Saira,
Thank you for leaving us a review, I am sorry that your sale was a tricky one but pleased that it all worked out and that Sam was about to support you through it.
Kind Regards,
Kerry Newstead
Sales Director
★★★★★ 5/5
GooglePurchase of a property marketed through this firm. They were extremely helpful and kept in close contact through what was a torturous and very stressful process trying to tie up my own sale (non local so a different agent) with the chain above. Nattasha was very patient with me despite my stressed out condition!PositiveResponsiveness, Quality, Professionalism
Steve · 20 June 2021
Agent replied · 19 June 2024
Hello Steve,
Thank you very much for taking the time to leave us a review. We are pleased we were able to provide you with such a good service at a stressful time for yourself and we will be sure to pass on your kind words to Nattasha.
★★★★★ 5/5
GoogleCharlie was an absolute pleasure to have help us into our new family home. Thank you so much for making it all run smoothly and also a thank you to Izzy for her help too.
Nicola and Lee x
Nicola · 20 June 2023
Agent replied · 19 June 2024
Hi Nicola,
Charlie and Izzy are amazing and work so well as a team to provide the best service to our Clients.
I wish you well in your new home.
Kind regards
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleMany thanks again to James at Oakfield Lettings and Estate Agents in Eastbourne. Great advice on the area as well as matching me with properties that fitted my commute and budget. Again brilliant service James and always the professional. Cheers
Tom · 12 August 2025
Agent replied · 9 September 2025
Hi Tom,
Thank you for taking the time to leave a great review for James, much appreciated.
All the best,
Kerry Newstead
Marketing Director
★★★★★ 5/5
GoogleCan't thank Sam enough for all his efforts throughout our recent house move. Throughout the process his honesty along with his communication skills made the process effortless.
Thanks again Sam
All the best
Chris
Chris · 23 October 2023
Agent replied · 19 June 2024
Hi Chris,
Thank you for taking the time to leave a review for Sam, we will ensure your thanks are passed on. Wishing you all the best in your new home.
Kind Regards,
Kerry Newstead
Sales Director
★★★★★ 5/5
GoogleSam helped my parents sell their property. They are your typical stress-heads but Sam was very patience with them throughout. A friendly, knowledgeable chap, will recommend to others in the future.
David · 22 December 2023
Agent replied · 19 June 2024
Hi David
Thank you for taking the time to leave this wonderful review for Sam. I am so pleased he assisted your parents so well with their sale.
Kind regards
Kerry Newstead
Sales Director
★★★★★ 5/5
GoogleThe service my wife and I from Izzy was excellent.
From the start we received all information we required and all questions were answered in detail very speedily.
The whole process from viewing the property to signing our agreement was handled very professionally.
Would highly recommend this company
Peter · 20 June 2022
Agent replied · 19 June 2024
Morning Peter
Thank you for leaving such a great review, and so happy that Izzy was able to assist in such a great way. Izzy really does care about all her clients so its lovely when i get to read reviews like this.
Regards
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleCharlie Hamilton was absolutely brilliant all through the process of renting our property. She was always willing to help and kept us fully updated.
Thanks so much Charlie :-)
Sarah and Alan Jackson and Imogen Newport
Sarah · 25 July 2023
Agent replied · 19 June 2024
Hi Sarah
Thank you for taking the time to leave a review for Charlie. We always strive to do our best.
Many thanks
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleCharlie has been absolutely amazing throughout the whole process. Any little problem we may have encountered was quickly resolved by her. Overall, she made it stress free and smooth. Couldn’t recommend her enough. Thank you so much.
Dan · 20 June 2023
Agent replied · 19 June 2024
Hi Dan
Thank you so much for your review you’ve left for Charlie. We’re so lucky that she’s one of the team at Oakfield as she really is the best.
I am thrilled she’s assisted you so well and I wish you all the best in your new home.
Kind regards
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleWe have just sold our property through Oakfield in Eastbourne and have been delighted with their service! Our Estate Agent, Lauren Vousden has been supremely professional from start to finish, even taking the time to call and congratulate us when we exchanged! A big thank you to Lauren and all the team at the Eastbourne office.
Jan · 20 June 2020
Agent replied · 19 June 2024
Hi Jan
Many thanks for your lovely review, I will ensure that your feedback is passed onto Lauren and the team.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleI have been served by Izzy and Caitlin in the Lettings team for years now and they have been very instrumental and provided me feedback and updates for the properties provided. Quality service at an affordable price. Thank you! Will use you again no doubt.
Huong · 16 March 2026
★★★★★ 5/5
GoogleJames provided me with a very friendly and professional service. Nothing was too much trouble. Always on time and with a smile. Happy to highly recommend him and Oakfield.
Sharon · 26 October 2025
Agent replied · 25 December 2025
Hi Sharon,
Thank you so much for the 5 star review.
All the best,
Kerry Newstead
Director
★★★★★ 5/5
GoogleSam and the team have been really helpful and managed the sale very well indeed. I appreciated the updates and clear communication at all times.
Carolynne · 20 February 2024
Agent replied · 19 June 2024
Hi Carolynne,
Thank you for this wonderful review for Sam and the team in Eastbourne I am thrilled they assisted you so well.
Best regards
Kerry Newstead
Sales Director
★★★★★ 5/5
GoogleWe work closely with Oakfield in Eastbourne, in particularly Izzy, and have always been very impressed with their level of professionalism. The video tours and advertising photos that Izzy takes are always of top quality and we highly recommend using them for your letting needs.
Coastal · 20 June 2022
Agent replied · 19 June 2024
Hi Guys
How lovely to read such great feedback, from such a great and well respected long term client of ours, so happy that Izzy provides you with such a great service. Looking forward to the future.
Regards
Neil Newstead Founder & CEO
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