Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
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5/5
GoogleThings went well from the start ! The initial phone enquiry was met with courtesy and an agent visited the same day. By the end of the next day details had been taken, photos too and my home was advertised. I had tenants sign up within 1 week ! Communication from Alex and Casey was excellent and any concerns I had were dealt with quickly and conveniently. I'm a newbie landlord who will be abroad longterm, so a managed contract was appropriate. I trust Oakfield to handle issues and hopefully I can reiterate their great service after a few months of having my tenants looked after and my home checked too. Recommended !
Russell Β· 20 June 2020
Agent replied Β· 19 June 2024
Hello Russell, Thank you very much for taking the time out to leave such a fantastic review for both Alex and Casey we aim for this service to continue and we will aim to exceed your expectations. We will be sure to pass on your kind words to the members of staff in the branch.
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5/5
GoogleWe worked with Lauren on the purchase of our new home and couldn't have been happier with the service received! Even though we were selling through a different agent, she was professional, helpful and super enthusiastic during the whole process. She even stepped in to help push things along in the chain when other (nationally known) agents hadn't kept on top of their job. A 'happy new home' bottle of bubbly was the finishing touch on the Oakfield service when we went to collect the key!
Tamar Β· 20 June 2020
Agent replied Β· 19 June 2024
Hi Tamar
Many thanks for your lovely review, we will of course pass your feedback onto Lauren, very happy to help.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleI have recently just been through the process of renting an apartment through Oakfield and have nothing but praise for them and, in particular, Casey, who helped me through the process.
There were some kind of difficult moments, but I am very thankful for the flexibility, understanding and communication - we managed to get everything sorted eventually!
Casey seems to be very hard-working, even contacting me out of office hours on one occasion to catch up with progress so far.
Paris Β· 20 June 2020
Agent replied Β· 19 June 2024
Hi Paris
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleIzzy and all the staff were superb when finding tenants for my property. Izzy was super-efficient, positive and supportive throughout the whole process. She also followed up and was patient with my requests, leading to a speedy and successful letting. Thank you to all who contributed to this smooth experience and I will definitely be back inn the future!
Susan Β· 20 June 2023
Agent replied Β· 19 June 2024
Hi Susan
So happy to read such positive feedback about Izzy and our team at Eastbourne. Reviews and feedback like this goes such a long way, and really is appreciated.
Have a great day
Neil Newstead Founder & CEO
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5/5
GoogleJust wanted to leave a big thank you to James Samuels, whose professionalism and knowledge of the property/area was exceptional.
Adam Β· 16 March 2026
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5/5
GoogleLauren and her team were very helpful from start to finish in selling my property.
It was very refreshing that all correspondence were dealt with in a timely manner.
Lauren and her team gave me tips in ways to sale my house like tidy my garden, and decorate parts of the house.
Once I completed these tasks there was a much better response.
Small changes made a big difference. All the team were polite, calm ,confident . Thanks Richard
Richard Β· 20 June 2020
Agent replied Β· 19 June 2024
Hi Richard
Many thanks for your lovely review, I will ensure that your feedback is passed onto Lauren.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleI am so satisfied with the service delivered. The warm reception and salutation is top notch. Caitlin is such an amazing soul. Thank you so much for such a wonderful experience I had with you these few weeks.
JOSEPH Β· 17 August 2024
Agent replied Β· 25 October 2024
Thank you for this lovely review Joseph! I very much agree Caitlin is an amazing soul, comments like this mean so much to her.
Best wishes,
Emma Hawkins
Lettings Director
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5/5
GoogleI have recently just been through the process of renting an apartment through Oakfield and have nothing but praise for them and, in particular, Casey, who helped me through the process.
There were some kind of difficult moments, but I am very thankful for the flexibility, understanding and communication - we managed to get everything sorted eventually!
Casey seems to be very hard-working, even contacting me out of office hours on one occasion to catch up with progress so far.
P Β· 12 November 2019
Agent replied Β· 10 November 2024
Hi Paris
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleThank you to Sam and his team for all their work during our house sale. They responded quickly to our questions and often went out of their way to help. I will happily recommend using Oakfields and will do so in the future.
C Β· 20 May 2024
Agent replied Β· 19 June 2024
Good afternoon,
We are thrilled Sam and the team in Eastbourne assisted you so well with your sale. Thank you for leaving this review it means so much to all of the team at Oakfield.
Many thanks
Kerry Newstead
Sales Director
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5/5
GoogleSuper helpful, very accommodating, patient and understanding. Would highly recommend. ππΌ
After viewing numerous properties with a large and prominent competitor estate agency, Oakfield was truly a breath of fresh air. They were never pushy, there was zero pressure, they were honest, transparent, and supportive, unlike some other agencies in town.
Stevearcade Β· 26 October 2025
Agent replied Β· 25 December 2025
Thank you so much for your 5 star review.
All the best,
Kerry Newstead
Director
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5/5
GoogleZoe Hodd is an absolute legend. Although things got off to a rocky start as I had to find somewhere fast, her calm and collected manner was brilliant and I cannot thank her enough for her help. At the last minute, there were some major issues (not the fault of Zoe or I!) but she pulled out all the stops to make my move eventually happen on the designated day. I would happily go back to her in the future to find another property. Thanks Zoe!!!
Rachel Β· 21 June 2019
Agent replied Β· 19 June 2024
Hi Rachel
Many thanks for your lovely review, I will ensure that your feedback is passed onto all relevant parties.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleTracey was absolutely amazing. I had two property purchases fall through at the last minute with other local agents, so I was a bit of a basket case about my purchase. Tracey was calm, re-assuring, friendly and on the case the whole of the time, totally deserving of 5 *βs. On the occasions I had to deal with other team members at Oakfield they were all completely au fait with my purchase journey & incredibly helpful. I donβt often review companies but this one totally deserves it. If you want someone on your side through your purchasing journey Tracey Thompsonβs your woman!
Karyn Β· 21 June 2019
Agent replied Β· 19 June 2024
Dear Karyn
Many thanks for your kind feedback I will ensure this is passed onto the staff.
Best wishes
Chloe Taylor
Senior Branch Partner
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5/5
GoogleI would like to say really big thank you to Oakfield Estate Agents we had before problems with two lettings agencies but I can not say bad word for this one and especially Casey,she was really kind and helpful, it was great to dealing with that kind of positive person. She knows how to speak with people and even we are not from England and our English is not that well sometimes She understood us . I hope we won't moving out but if we want to deal just with her and this agency.
Many thanks Oakfield and Casey!!!
Mirka Β· 21 June 2019
Agent replied Β· 19 June 2024
Hi Mirka
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleAfter a disappointing experience with another agent (4 months for sale, 6 viewings, no offers....), we were approached by Lauren and Oakfield to help with the re-marketing of our property......best decision ever. She gave us smart advice based on local experience and within a couple of weeks we'd had a dozen viewings and two offers very close to our asking price. A big thank you to her and all of the team, especially Tracy who always went the extra mile with potential buyers on our behalf.
Highly recommended.
Sara Β· 21 June 2019
Agent replied Β· 19 June 2024
Dear Sara,
Thank you for your lovely comments and five star review. I will ensure your kind comments are passed on to Lauren and Tracey.
Thank you again for choosing to sell your property through Oakfield.
Kind regards
Charlotte
Branch Manager
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5/5
GoogleMy partner and I have just moved into our new property and I must say how quick and easy the transition to our new home has been.
Casey was absolutely amazing and she is a wonderful member of the Oakfield team. She answered any queries and concerns that we had and was extremely efficient in all areas.
I would definitely recommend Oakfield as an estate agents if you are looking for a swift and effortless experience in finding a new home.
Kassie Β· 21 June 2019
Agent replied Β· 19 June 2024
Hi Kassie
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleBought a property through Oakfield estate agents. A very good company to deal with. Especially Harley pace. Nothing was too much trouble for her, chasing up vendors solicitors and my solicitor everyday to ensure exchange and completion went smoothly. Would definitely recommend oakfield and polite staff. Well done to Harley and a BIG THANKYOU
Mandy Β· 24 August 2023
Agent replied Β· 19 June 2024
Hi Mandy,
Thank you so much for taking the time to leave a review. We will ensure your appreciation is passed on to Harley and the team.
We wish you all the best in your new home.
Kind Regards
Kerry Newstead
Sales Director
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5/5
GoogleWe have used Oakfields twice now. Once as a tennant and now as a landlord. Both experiences have been really excellent. They have provided a very high quality service on both occasions.
They have provided flexibility when we needed it and professional advice and guidance.
We would highly recommend and Oakfilelds is now our go to company for anything in regards to rentals or Lettings.
Thank you to Alex and the team.PositiveResponsiveness, Professionalism
Taryn Β· 20 June 2021
Agent replied Β· 19 June 2024
Hello Taryn,
Thank you very much for taking the time to leave a positive review on the two services you received from the Oakfield team. We are pleased you had a professional and personal experience on both sides of the business and if we can be of assistance in the future please don't hesitate to give us a call!
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5/5
GoogleWe have recently sold a house through Oakfield Eastbourne and from the initial valuation visit Lauren had buyers lined up. We had accepted an offer on the first weekend the house was on the market. Throughout the process Lauren and the team were proactive in keeping us up to date and also chasing other parties in the chain to help keep things moving along. We would definitely recommend Oakfield Eastbourne, we cannot fault the service. Thank you.
Kes Β· 20 June 2020
Agent replied Β· 19 June 2024
Hi Lee and Kes
Many thanks for your lovely review, I will ensure that your feedback is passed onto Lauren and the team.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleItβs been a great pleasure to work with Oakfield Property who made the buying of my new home in Hazelwood Avenue very easy . James in particular must be singled out as an outstanding salesperson showing such warm professionalism, patience β¦
Joanna Β· 16 January 2026
Agent replied Β· 16 April 2026
Hi Joanna
Thank you for taking the time to leave this wonderful review for our sales team. I am thrilled to hear they assisted you so well. β¦ More
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5/5
GoogleOakfield weβre amazing at finding me a property to rent, especially Charlie. She helped me the whole way through the process from finding the right property and leading up to handing over the keys. So glad I spoke to her at oakfield in the first place. I would definitely recommend oakfield and would 1000% recommend Charlie
Vickie Β· 20 June 2023
Agent replied Β· 19 June 2024
Morning Vickie
So happy we was able to help with your move, hope all has gone well.
Thank you for taking the time in leaving us this review
Neil Newstead Founder & CEO
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5/5
GoogleFantastic service. Josh was fantastic and worked really hard to make things go along really smoothly. Thank you so much!
Fritha Β· 3 April 2025
Agent replied Β· 13 June 2025
Hi Fritha,
It means such a lot to the team that their hard work is appreciated so we will ensure this is passed on.
All the best,
Kerry Newstead
Marketing Director
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5/5
GoogleFrom the get-go Lauren has been beyond helpful...a bonafide negotiator who balances her clients with prospective purchasers. Lauren genuinely wants both parties to have a happy experience in sale and purchase.
Just to give you a brief insight, Lauren offered to take me and my partner visiting different areas within Eastbourne and the sourrounding areas to make sure we were buying in the right area!
Oakfield you are truly blessed to have such a sincere and helpful person on your team!
Thank you Lauren.....x
Darren Β· 21 June 2018
Agent replied Β· 19 June 2024
Hi Darren
Many thanks for your lovely review, I will ensure that your feedback is passed on to Lauren.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleI used Oakfield to let out my house, ( Eastbourne Branch) and didn't regret it for a moment. Rebecca Green was a star in the process and a very kind considerate Estate agent who helped me through the hiccups I happened to encounter due to a case with tenants. A special mention to Charlotte Osborn must also be made for her valued help and I give a 5 out of 5 star review wholeheartedly for Oakfield's cooperative and friendly staff who were quick to reply in communication matters and very reliable to work with. For anyone wishing to let out their house, I can recommend Oakfield with my stamp of approval.
DR Β· 21 June 2018
Agent replied Β· 19 June 2024
Dear Dr. Halimah,
Thank you for your kind comments and 5 star review. We will ensure that your feedback is passed on. It is our pleasure to have helped you.
Kind regards
Charlotte
Branch manager
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5/5
GoogleI have just rented out my property through Oakfield and they will be managing the rental. Zoe has been fantastic, calls and emails are responded to immediately, she has kept me fully updated on the progress of viewings and above all she has been great to deal with. Also Zoe and Rebecca have organised various works to the flat which have been carried out very promptly.
I am totally happy with the service I have received and look forward to a long and happy relationship with the company.
Christine Everson
Christine Β· 21 June 2018
Agent replied Β· 19 June 2024
Dear Christine,
Thank you for your kind comments and 5 star review. We will ensure that your feedback is passed on to Rebecca & Zoe. It is our pleasure to have found you a tenant and to be working with you to manage your property.
Kind regards
Charlotte
Branch manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.