Trusted Agent profile · Eastbourne

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Northwood Eastbourne reviews

4.8

★★★★★ Excellent

554 reviews across 4 platforms

81-83 South Street, Eastbourne, BN21 4LR

Part of Northwood, see every office.

Northwood's office in Eastbourne, at 81-83 South Street, is rated 4.8 out of 5 across 554 reviews on four platforms, including 189 Google reviews rated 4.5.

Google logo

4.5 / 5

189

Reviews on Google

This office

Yell logo

4.3 / 5

6

Reviews on Yell

This office

The Trusted Agent logo

4.9 / 5

333

Reviews on The Trusted Agent

This office

allAgents logo

26

Reviews on allAgents

This office

Reviews may appear on more than one platform.

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About Northwood Eastbourne

Welcome to Northwood Eastbourne Estate and Lettings Agency, the place to go for hassle-free renting, buying, or selling. If you’re a prospective landlord, vendor, tenant, or purchaser looking for a team of local experts who care, look no further! Our office in Eastbourne offers the unique Guaranteed Rent scheme for landlords looking for a true “let it and forget it” service. We also offer a range of options for landlords including, Tenant Find, Rent Collection, Fully Managed as well as our distinctive Guaranteed Rent scheme. If you have a property in Eastbourne and surrounding areas within the East Sussex area, contact us today. If you are looking to sell we listen and work with you to choose the right selling package that will get you the best possible price, in the fastest possible time, and in the most efficient and stress-free manner, all at very competitive rates. We offer packages that include professional photographs, floor plans, and video tours alongside continuous marketing through several internet portals, including Rightmove, to enhance your property particulars. With our teams’ knowledge of Eastbourne and surrounding areas within East Sussex, we aim to provide you with a level of service that outweighs our competition. To arrange a free, no-obligation market appraisal without the hard sell, contact our team of estate agents in Eastbourne. We are proud to have Client Money Protection in place which is administered by Propertymark. We are a member of the redress scheme administered by the Property Ombudsman.

Reviews

Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.

5/5

The Trusted Agent

As a contractor I???ve been working with Northwood for several years throughout this time they???ve always been professional towards myself and the in/out going Tennent???s. The team manager is Carolynn who runs a very busy friendly efficient team. Pleasure to work with.

Andrew · 31 August 2021

5/5

The Trusted Agent

Jenni came back to me very quickly when I had a question. Jenni, but also the others at Northwood, are always helpful, friendly and efficient.

Michael · 28 July 2023

5/5

Google

Couldn't of been happier with all the help and advice they gave us!

Truman · 1 January 2021

Agent replied · 31 December 2024

Truman Terracotta, thank you for your kind words and this wonderful review!

5/5

Google

Good welcoming and efficient staff. Always a pleasure to do lettings business with.

Steve · 1 January 2021

Agent replied · 31 December 2024

Hi Stephen Wilson, we are very happy to have provided you with such a positive experience!

5/5

The Trusted Agent

Chris carried out a very professional and friendly flat inspection, arrived on time.

Robert · 18 April 2024

5/5

The Trusted Agent

Private rented for 5 years with Nothwood.Proffessional and a very friendly team of staff.When I left the property I received my deposit back very quick .Spot on my wedding day. I would highly recommend Northwood .

Aubrey · 15 June 2022

5/5

Google

Helpful and knowledgeable staff who respond to any queries promptly and efficiently.

Mark · 8 February 2021

Agent replied · 7 February 2025

Mark Roper, thank you for your kind words and this wonderful review!

5/5

allAgents

Great sales

Superb service from all the sales team made the whole process far less stressful than it could have been. I wouldn't hesitate to recommend them.

Chriss · 5 July 2023

5/5

allAgents

"Great sales..."

Superb service from all the sales team made the whole process far less stressful than it could have been. I wouldn't hesitate to recommend them.

Chriss · 5 July 2023

4/5

The Trusted Agent

I have received excellent service from Clare in sorting out the various problems in my flat since I moved in, big thank you to her.

Melanie · 3 July 2023

5/5

The Trusted Agent

Really helped me secure a beautiful flat I really love

Anna · 21 May 2024

4/5

The Trusted Agent

Jessica provided answers to our questions about utilities providers promptly. Now, we are done with all registration with utilities. We are yet to use the link provided to report maintenance requests for the property.

Lai · 24 June 2022

5/5

Google

Very helpful and pleasant staff.

Marty · 4 August 2024

5/5

The Trusted Agent

Our interaction with Jenni, the Northwood Office Administrator today, was pleasant and professional. She is always efficient and very helpful.

Richard · 30 September 2023

1/5

Google

Not a place for politeness

David · 1 January 2022

Agent replied · 31 December 2024

We are sorry to learn you were unhappy with the service received from Northwood. All of our team members are trained in delivering the highest levels of customer service and we apologise if, for whatever reason, our service levels fell short of your expectations. If you would like to provide more details of your experience via eastbourne@northwooduk.com we will of course look into this matter for you.

5/5

The Trusted Agent

I have been with Northwood for 4 years they have been very helpful throughout this time and are quick to sort out any problems I have had quickly would recommend to rent from these guys

Georgie · 31 March 2022

5/5

The Trusted Agent

My property has been let to Northwood for a number of years, they have always paid on time and acted reasonably when any issues have arisen. Overall they have provided a great service.

Mark · 11 June 2022

5/5

The Trusted Agent

Northwood employees have been professional in discharging their duties.

Okechukwu · 29 April 2024

5/5

The Trusted Agent

Very Professional, Available To Help As Always, Very Kind.

Viviana · 29 April 2024

4/5

Google

Very good nice staff

Dave · 1 January 2022

Agent replied · 31 December 2024

Hi Dave, Thank you for your feedback, it's appreciated.

5/5

The Trusted Agent

Great service, quick response, we could do everything online, which is very handy if you living 4 hours away. Excellent service. Thanks

Hajnalka · 21 June 2023

4/5

The Trusted Agent

It would have been better if I knew you wer coming.

Janet · 7 March 2024

5/5

The Trusted Agent

The service levels I received from your Kirsty Lawes over a ground rent issue were both fast and efficient, unusual in this day and age

Neil · 22 February 2023

5/5

The Trusted Agent

Northwood have been consistently professional and helpful throughout my many business transactions with them! Andrew particularly has been knowledgeable, professional, caring and understanding when dealing with highly sensitive situations when selling my properties!

Kathryn · 25 March 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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