Hunt Frame Eastbourne reviews

★★★★★ 1/5

Google

Think twice before using this agency. I made an offer on one of their properties which was accepted. Survey and solicitor were organised. Three weeks later I was told that they had accepted an other offer and therefore the seller didn't want to proceed with my offer any longer. Surely like all the other agencies a closing date is necessary to make progress. I bought several properties and never encountered such a situation. This is unacceptable and should not have happened. Worst service ever.

Max · 10 June 2023

★★★★★ 1/5

Google

I tried 5 times to view a property . I spoke to 3 members of staff and not one gave an apology. The final member of staff interupted me when I was speaking and when I called her out on it she claimed I had 'an attitude' and was going to speak to the property owner as to whether I should have a viewing. She put the phone down on me and I never heard from them again. Their customer relations need a lot of re-assessment. Their 'attitude' is childish and unprofessional. If you have put your faith in these people with your property......oh dear! I have had to put one star on this review as it wouldnt accept no stars.... I gave the name of the person I was viewing on behalf of, and that they were abroad.

Gill · 10 June 2023

★★★★★ 5/5

Facebook

Hunt Frame were fantastic in the sale of my property from the sales team to the office staff i could not recommend them enough. Beth was fantastic all the way through the sale. I would not look anywhere else in town as this firm covers it all!

Nick · 12 December 2019

★★★★★ 5/5

Google

I have dealt with Steve Piercy at Hunt Frame for both buying and selling a flat. On both occasions the whole process has been exceptional and nothing was too much trouble always keeping me informed. Very professional, acting with courtesy and understanding due to family circumstances. I would most definitely recommend Steve and Hunt Frame.

Nicky · 10 June 2023

★★★★★ 5/5

Google

Fantastic Service from start to finish!! We have purchased and sold through this agency and by far they are the best Estate Agents that we have ever used...Beth is one of the best Sales chasers I have ever met and Steve and Kerry are so full of information when we have done viewings and have made purchases flow with ease....Paul and Mark are great bosses as the team is always smiling and every time we go in to the office we are met with smiling faces :) This is the exact reason why everybody needs an independant estate agents on the highstreet, just a shame that not all agents are as good as HUNTFRAME!! You rock! and Thank you!!

Ann-Marie · 11 June 2017

★★★★★ 1/5

Yell

A very poor esrate agent - one to avoid

I was shocked at the poor quality of service offered by this estate agent. There was lack of key information about properties and none of the three staff in their office had even visited a flat I asked about, even though they said that they had been marketing this flat for six weeks.When my wife and I went to look at the outside of this flat, their decription omitted to mention the key feature , which was part share of a huge private garden at the rear of the flat. It was the size of two football fields!My children would have loved this flat and shared garden, but I am afraid that I left ther office in disgust at the way in which I was treated.This is an estate agent to avoid!.

Peterbrowne · 26 July 2014

★★★★★ 5/5

Google

I have just sold my previously rented property through Hunt Frame. Fantastic initial advice on what to fix and how much it would cost. This advice was spot on and helped me get the best price without being unrealistic. Friendly and efficient throughout the sale process. It's good to see an agent who really knows the market and doesn't just say what i wanted to hear in order to get my instruction. Particular thanks to Beth and Paul!

Mark · 11 June 2017

★★★★★ 5/5

Google

Would Highly recommend Hunt Frame for selling or buying a property of which I have had both experiences. I dealt with Beth and can not thank her enough dealing with the sale of my mothers property when she passed away. World Class service went above and beyond especially knowing I did not live locally. Always keep me informed of the progress and received viewings and offers promply. Amazing service, friendly and efficient service. Nicki

Tyla · 11 June 2019

★★★★★ 5/5

Google

Great people great service and very knowledgeable. Found us a good tenant, did all the paperwork and the tenant is in! All whilst we are away on vacation! Highly recommended!!

Paul · 10 April 2025

★★★★★ 5/5

Google

Mark and his amazing team provided what I can only describe, a perfect service. I felt supported by the whole team, from start to finish. If you need a team who works for you and you can trust, look no further.

Bruno · 14 October 2025

★★★★★ 1/5

Google

As a buyer I would not recommend. Left hanging for a week after assurances that they were sure they could get my offer accepted to receive a sudden call to ask if it’s best and final and then 2 minutes later that I was out bid. I didn’t …

Brian · 16 April 2024

★★★★★ 5/5

Google

We have used Hunt Frame to buy our new property and sell our old one. From day 1 Steve and his team were fantastic, professional, keeping us informed every step of the way. I would highly recommend using Hunt Frame. Thank you Steve

Anne · 10 June 2023

★★★★★ 5/5

Google

Ive used many estate agents in Eastbourne and Huntframe are by far the best! Bianca is really good and friendly and makes renting a calm and easy experience.PositiveResponsiveness, Quality, Professionalism, Value

Aish · 10 June 2020

★★★★★ 5/5

Google

From the beginning I was impressed with the professional friendly approach from Hunt Frame. Darcy Enness Senior Property Consultant, always very professional and approachable I felt very comfortable leaving her in my home to show clients round.. Feedback from clients always promptly passed on. I would highly recommend her to sell your property.

Erika · 16 April 2025

★★★★★ 5/5

Google

Great service, have just completed on our house with them and they were brilliant from start to finish. Everyone especially Steve was so helpful.

Becky · 25 August 2021

★★★★★ 5/5

Google

Lorna, has been amazing helping us move into our rented flat in such a short amount of time! Nothing was a problem and everything went so smooth! she has been very friendly, professional, knowledgeable, communicative and Extremely helpful and always quick with replying to emails. Thankyou so much x Highly recommend.

Apple · 16 April 2025

★★★★★ 5/5

Google

Great service, have just completed on our house with them and they were brilliant from start to finish. Everyone especially Steve was so helpful.

Becky · 10 June 2021

★★★★★ 5/5

Google

We are very pleased we chose Hunt Frame Estate Agents to help us with marketing our house. We were initially attracted by the clear and transparent presentation of properties in the agency's windows. A very good start as after working with …

Mariana · 16 April 2024

★★★★★ 3/5

Google

I had initially given Hunt Frame a poor rating because of the experience I had had while trying to arrange a viewing for a property I wanted to buy. However, eventually it turned out that although I did not buy from HF, they were involved further down the chain and have given me reason to revise my review. This time around I found them very on-the-ball and very good at keeping me informed (which to me is so important) even though I was not their client. I would definitely consider using their services next time.

Naz · 11 June 2017

★★★★★ 1/5

Google

If you are looking to rent, best avoid this company. I have had two experiences with this company in the 2 weeks I have been looking to rent and sadly neither have been particularly great. Let me elaborate. Called their team from Zoopla app concerning a flat. Told them I had an indoor cat, the lady took my details and emailed me a form to fill in and said when they have the form they will be in contact to arrange a viewing. I filled in the form straight away andd submitted it. Didn't hear anything from them for the rest of the day, the following day at about noon I decided to check Zoopla again using my saved search and the flat had been taken down; presumably let. Not sure why they didn't tell me the flat was let when I called (they obviously would have known). Didnt hear from them at all, not even a courtesy email or call to inform me the flat had been let. Just outright ignored. I thought, well at least they have my details now right? Won't have to go through the rigmoral of filling in a detailed form again and it won't have been a massive waste of time for me. Right? Wrong. Few days later a different flat. This time I emailed them through Zoopla, again informed them I have an indoor cat, I also asked about parking. They sent me the same form again and made no mention of my having a cat and didn't answer my query about the car parking. This time I forwarded the form to my girlfriend to also fill in. We both completed the forms (by this time filling in the form is getting really boring, especially when they have your information) and sent them over. The only difference being that I put I have a cat and my girlfriend didn't (the cat is mine); girlfriend mentioned that I was moving in with her and I also mentioned my girlfriend. Later on that day (or maybe the day after) my girlfriend gets a call from Hunt Frame inviting her to view the flat. They completely ignored me yet again (I presume this is because of my having a cat but since Hunt Frame don't bother to contact you to let you know why, who knows?) It's interesting that they don't make the connection between two people who would move in together. Given how we mention each other. So do they not actually read the forms? We couldn't make the time they offered (naturally I would go too) and so their response was 'well it's done in blocks so we'll have to let you know another time" Like what!? As if we are going to wait around for them to fit us (the customer) in with their schedule?! No, you arrange a time that suites both parties and if the customer can't make it then you arrange another time with the customer there and then. Simple. I don't think Hunt Frame realises they are there to serve the customer and not the other away around. Those experiences (baring in mind these are the only experiences we have ever had with them) have left me with a sour taste I my mouth and they honestly come across as equal parts arrogant and ignorant. For this reason I can't recommend them.

Wil · 10 June 2023

★★★★★ 5/5

Google

Hunt Frame handled a very challenging sale of our property in a very professional and friendly manner. Initially we had a chain of 4 people that collapsed when the mortgage rates increased dramatically. Using good negotiation skills we managed to retain the chain of 3 people and get all the sales through. At all times there was good feedback and updates so we always felt included and secure that there would be a successful outcome; which we finally achieved. Thank you to all the staff for finally getting this over the line.

Ivor · 10 June 2023

★★★★★ 5/5

Google

We recently purchased a bungalow through HuntFrame. Even though we went through a very complicated and protracted buying and selling process, Beth Sadler from HuntFrame was excellent! She went above and beyond with trying to sort things out for us. She definitely speeded up the process by communicating effectively with the various solicitors and other agents. Communication overall was great. If you want a professional but personal and friendly estate agent then look no further - definitely recommend!

Louise · 10 June 2023

★★★★★ 5/5

Google

Lorna managed our tenancy with Hunt & Frame from start to finish and was nothing short of a joy! Nothing was ever too much of a bother, if works were needed they were resolved in 48 hours and she was always in constant communication with us. I can't thank her enough for making the current nightmare of renting so easy and stress free!

Jordan · 12 May 2024

★★★★★ 5/5

Google

We've purchased a flat then rented it. Fantastic service Beth is a star!

Catherine · 10 June 2021