Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust sold my house via Hunt Frame estate agents in Eastbourne. From my initial enquiry until exchange and completion Mark, Darcie and Beth were all fantastic. I had a lot of viewings and a buyer was found. I was kept informed at all times and well supported, with advice/guidance and a lot of reassurance when needed. I would recommend Hunt Frame if you need to buy/sell a property.
Shelley · 14 September 2025
Agent replied · 12 November 2025
Dear Shelley,
Thank you so much for your review. Selling a property can be a stressful time and we have all been delighted to help you to move on to your next chapter. Please accept our sincerest best wishes for the future.
★★★★★ 5/5
GoogleWe are first time tenants, moving out of our parents home and Huntframe made it very easy for us and helped ease any anxiety we had. Lorna in particular was super fast at getting back to us and guided us through each step with lots of patience and advice. She couldn’t have been nicer and it made us feel much more at ease throughout the process!
Darcy showed us around the property initially and she was lovely and informative also!
Overall we had a great experience!
Jessie · 16 April 2025
Agent replied · 16 April 2026
Dear Jessie,
Thank you very much for your kind review. We all at Hunt Frame wish you the very best in your new home.
★★★★★ 5/5
GoogleOur experience with Hunt Frame Estate Agents was excellent from start to finish. Their efficiency and customer care made the entire house-buying process much smoother and less stressful.
One of the most valuable aspects of their service was their support in renegotiating the house price, which made a significant difference for us. They handled this process with expertise and confidence, ensuring we secured the best possible deal. Communication was also outstanding. Whether by email or phone, their team was always quick to respond, keeping us informed and addressing any queries we had without delay. This level of responsiveness gave us peace of mind throughout the entire process.
After the purchase was completed, we were pleasantly surprised to receive a thoughtful goodie bag from them. This was a lovely and unexpected gesture that truly reflected their dedication to client satisfaction. It was small touches like this that made our experience with Hunt Frame even more positive.
Overall, we are very happy with their service and would absolutely choose Hunt Frame again for any future property purchases. Their professionalism set them apart, and we would highly recommend them to anyone looking to buy a home.
Bianca · 31 March 2025
Agent replied · 19 May 2025
Dear Bianca,
Thank you for taking the time to write a review for us. We are so pleased that we helped to make your home buying experience a good one. The entire team at Hunt Frame would like to extend our very best wishes to you in your new home.
★★★★★ 5/5
GoogleHunt Frame were fantastic with the purchase of our property. Darcie was knowledge, professional and always promptly responded to emails with any questions we had. Beth went above and beyond offering to help with finding removals when our movers dropped out, and offering to run out to our car with the keys to the property due to the limited car parking outside the office. We would recommend Hunt Frame to anyone looking to buy in Eastbourne.
Charlotte · 16 April 2025
Agent replied · 28 August 2024
Dear Charlotte,
Thank you for taking the time to leave us a review. We hope that you enjoy your new property!
All the very best
The Hunt Frame team.
★★★★★ 5/5
GoogleBeth was brilliant and very attentive, she kept us updated every week with the progress of our move! I could not recommend her more, she was very professional, full of knowledge and broke down each step in such detail making it easy to understand! Thank you Beth and recommend Hunt Frame highly!
Poppy · 16 June 2025
Agent replied · 12 November 2025
Dear Poppy,
It was a pleasure to be able to help you move. We all wish you the best for the future.
★★★★★ 5/5
GoogleAfter meeting Steve at a property viewing we were very impressed at his professionalism, so we invited Hunt Frame to value our property. Steve visited and left us feeling very confident that we'd be in safe hands, no heavy sales techniques or wild promises that we'd heard from other local agencies.
The property went onto the market and the viewing process was well managed, with escorted pre-arranged visits led by Darcie, all booked on a single date (something we valued as we're a busy working family).
We received an offer for the full asking price from the first person through the door, and whilst other booked viewings continued Hunt Frame commenced the due diligence on the buyer, and we duly accepted their offer.
Beth took over the process from here, and kept us informed on a regular basis. When a previously unidentified transaction in the chain occurred, Beth was quick to contact all parties and ensure everyone was working towards an exchange date, giving almost daily updates for close to a month until we finally exchanged, and completed this month.
From meeting Steve, to marketing our property through to completion, the team at Hunt Frame were professional throughout. We'd have no hesitation in recommending them to others.
Dave · 10 June 2023
Agent replied · 11 June 2024
Dear Mr Barton,
Thank you very much for taking the time to write us a review. We are delighted to have been able to assist you with your move and the whole team wish you the very best of luck in your new home.
★★★★★ 1/5
GoogleI had a valuation done on the 12/3/26 by a Mark from the sales team. I have a lovely studio flat, had spent time to make it look lovely, he didn’t even look at it. He sat down, told! me to sit in my home, and spent the next 15 minutes being extremely negative about my property, at which point I told him we were done! It’s nothing to do with what he felt my flats worth, it was the way he spoke to me. I would never use this company to sell my property, I may only have a studio flat, but it’s my home.
Sonya · 16 March 2026
★★★★★ 5/5
GoogleWe have had plenty of opportunity to form an opinion as Hunt Frame managed both a sale and a purchase for us over the course of a year. Simply the very best agents we have dealt with over many years of experiences. We valued their competency and knowledge. All of the team were on top of their game in every way and we felt held during a stressful process. On top of this we found all of the team a truly pleasant group of human beings ably assisted by a canine mascot who was a frequent member of the office. What a brilliant experience.
Robert · 16 April 2025
Agent replied · 23 October 2024
Dear Robert,
Thank you for taking the time to leave such a kind review for us. The entire team want to wish you the very best of luck and happiness in your new home.
★★★★★ 5/5
GoogleI did not rent a flat from this real estate agency, I decided to rent another flat, but I must state that the flats of this agency are very neat and well-maintained. I would also like to thank Darcie who, with her polite and helpful behaviour, assisted me in my home search. I really think that this is an agency that takes enough time for its clients and facilitates their search for a home.PositiveResponsiveness, Quality, Professionalism, Value
Ömer · 10 June 2022
Agent replied · 11 June 2024
Dear Omer,
Thank you so much for taking the time to leave us such a kind review. I am sorry that we didn't have the right property for you but we would like to wish you all the best.
Paul Hunt
★★★★★ 5/5
GoogleI have used Hunt Frame for a number of years for a Letting. Lorna is absolutely fantastic, and her service and professionalism is second to none. I can’t recommend them highly enough
Lee · 15 March 2025
Agent replied · 30 April 2025
Dear Mr Hurst,
Thank you so much for taking the time to leave a review for us. We think that Lorna is a star too!!
★★★★★ 5/5
GoogleI can’t recommend Hunt Frame enough, especially Lorna. They dealt with everything from finding great tenants, managing their tenancies and dealing with all queries, and tasks perfectly.
Brendan · 16 April 2025
Agent replied · 16 April 2026
Dear Brendan,
Thank you so much for your kind review. We have enjoyed every part of working with you.
★★★★★ 5/5
GoogleI reached out to the team at Hunt Frame when I was dealing with a probate sale, and they were all nothing short of terrific. They were patient (with the challenges that came up during the process), ALWAYS helpful, friendly, and positive. They were efficient, organised, and went out of their way to ensure we were kept up to date with everything that was happening. Their processes are thoughtful and designed around the client and every communication was done with a smile! Thank you all.
Nicky · 16 December 2025
★★★★★ 5/5
FacebookMe and my boyfriend just bought our first home and Hunt Frame have been so helpful from start to finish, I would 100% recommend them anytime and we will most definitely use them when we eventually move on to somewhere bigger 😊 they were there to answer any questions we had, and we’re there for us the whole way through! Particularly Beth and Steve, who were absolutely fantastic! Thank you so much 😊
Rosie · 9 June 2021
Agent replied · 22 February 2025
Thank you ! It was a pleasure to deal with you.
★★★★★ 5/5
GoogleHaving worked with Hunt Frame in a professional capacity, I have always held them in extremely high regard and as a solicitor, it is always lovely having a set ‘sales progressor’ who we can work alongside to best suit all parties in the transaction.
When buying through them personally, it is safe to say by no means was I surprised with their proactivity and attentiveness.
I first viewed the property with Darcie who was very warm, friendly and personable. She has clearly done her research on the Old Town area and was able to answer any questions “off the bat”.
Throughout the transaction I dealt with Beth. There were various issues which Beth very carefully navigated, from fairly minor issues where I needed some reassurance, to damp proofing works which Beth personally organised. I never went more than 20 minutes without a “holding” email or answer to my question.
My final viewing was with Mark who took genuine interest in my plans for the property and ensured I was happy before proceeding to an exchange of contracts.
Told tier service from the very first viewing to picking up the keys - by no means would I hesitate to recommend to colleagues, friends or family.
Joe · 15 July 2023
★★★★★ 5/5
GoogleI have just completed the sale of my house and would like to offer an incredible 5* review to Hunt Frame. My experiences from start to finish were exceptional. Every dealing, every interaction was professional and efficient. Id like to particularly thank Steve and Beth. The whole process went as smooth as possible and nothing was ever too much to ask, for either of them. I am so grateful for their hard work and expertise, and I would definitely use and recommend Hunt Frame estate agents for any future dealings. Many many thanks, Jessica
Jessica · 10 June 2023
★★★★★ 5/5
GoogleI had a lovely viewing experience with Hunt Frame. Darcie was friendly and professional.
However, we went for a different flat with another lettings agent because the other flat looked newer.
Now kicking myself as I wish I had gone for a more professional and thoughtful lettings agent.
Chie · 10 June 2023
Agent replied · 11 June 2024
Dear Chie,
Thank you for your review. You are always welcome to come back!
All the very best
The Hunt Frame team
★★★★★ 1/5
GoogleFind another lettings agent! Terrible service. Hunt frame say they only oversaw our checkout, this is not true! we were paying them rent after they took over the property from leaders, they also say they made "small deductions" from our deposit which is also untrue, very happy to be back with leaders.
Robert · 16 June 2025
Agent replied · 12 November 2025
Dear Mr Jones.
Please give us a moment to expand on your review. We did not actually act as your letting agent, we simply oversaw your checkout report. Unfortunately it was necessary to make some small deductions from your deposit to cover works that were required to bring the property back to the condition that it was in when you moved in.
Therefore we feel
That your ‘review’ of our services is unfounded.
★★★★★ 5/5
GoogleRecently purchased my family's first house through Hunt Frame and I was delighted at the level of care and service they offered. There was excellent communication throughout and they were always ready to assist and answer questions. They made purchasing our first home as easy as possible and we could not be happier with them! Hopefully, we won't be selling this house for a while, but when we do - it'll be with Hunt Frame.
Sebastian · 10 June 2023
★★★★★ 5/5
GoogleIn 2025 Hunt Frame provided me with an excellent service when selling my late-father's flat. From advice and supplying vendors to ready the flat for sale, to 'closing the deal' I cannot have wished for more.
Nicholas · 14 September 2025
Agent replied · 12 November 2025
Dear Nicholas,
Thank you taking the time to leave us a review. Feedback is always important to us. May we all take this opportunity to say 'thank you' for choosing Hunt Frame and we wish you the very best for the future.
★★★★★ 5/5
GoogleHelped us find the most perfect flat in such a short time! We needed to move and Bonni and her team were so efficient and helpful! We have pets so finding flats used to be tricky but with Bonni the flat was found so so quickly! So lovely and helped us every step of the way, thank you so so much again for all your help! Will be recommending :)
Luna · 10 June 2023
★★★★★ 1/5
GoogleRude, sarcastic and lazy staff from letting to sales. The manager James is your A typical Unprofessional, arrogant estate agent boy.
Strange how you let some silly wan*ers wear a suit suddenly they become more than some small town scrub working a smaller school leavers job for peanuts.
I'm currently talking with my solicitor regards some kind of legal action against this firm, if legal action is at all possible, I will have him in court.
Avoid using these amateurs.
Jay · 10 June 2022
★★★★★ 5/5
GoogleWe recently purchased our house through Hunt Frame and it was first class experience from start to finish. Mark and his team recognise what an important decision a house purchase is and nothing was too much trouble. The viewings were friendly and informative and there was a lot of added value with additional property / area detail sent through after the offer had been accepted. Compared to other agents, Hunt Frame always seem to go that extra mile and every interaction was professional and supportive. When we come to sell, I wouldn't hesitate to trust them with the sale and I'm very confident that we would be in safe hands. Thank you for making what can be a very stressful process, very smooth and successful!
Fergus · 10 June 2022
★★★★★ 5/5
GoogleAll of the team at Hunt Frame were very helpful throughout my time at my flat and whenever I needed things sorting they were always on hand to help. I would highly recommend them! Thank you for making my first home and first experience of renting a smooth process 😊 …
Elise · 18 February 2025
Agent replied · 12 November 2025
Dear Elise,
Thank you very much for your kind review, we are very pleased that you enjoyed your time renting through us. We all at Hunt Frame want to wish you the very best for your future.
★★★★★ 1/5
GoogleDo not trust.
Moved out of a rented property at the start of April and they tried to take £312 of my deposit for cleaning.
I challenged them as I felt I left the property in exactly the same condition as when i moved in with very minimal cleaning required.
I asked them to provide me with some form of evidence of what needed cleaning and breakdown of how they got to £312 cleaning charge.
After ignoring many of my emails it eventually became clear they couldn’t provide any of this. They still decided to stick with the charge and decided to go to through the deposit dispute system. (Probably hoping I pull give in)
It turns out they could not provide any evidence to the deposit dispute company to support their claim either so in the end the full deposit was awarded back to me by default.
They basically tried to scam me out of £312 with fake cleaning charges. They hope that you are in a position financially where you just need the money fast, so will agree to pay charges to get the rest of the deposit back quickly. Luckily I was in a position where I could afford to wait out the 2 month dispute process without any money back.
Be very careful with this company, and if they try to take any of your deposit stand your ground and challenge it. Just saved me £312
Michael · 10 June 2023
Agent replied · 11 June 2024
Dear Michael,
We are sorry that you feel you have been treated unfairly. We always strive to provide excellent customer service, however a deposit dispute can be a frustrating time for all involved. We are pleased however that you feel that this matter has been resolved to your satisfaction.
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