Trusted Agent profile · Eastbourne
★★★★★
783 reviews across 2 platforms
19 Cornfield Road, Eastbourne, East Sussex, BN21 4QD
Fox and Sons's office in Eastbourne, at 19 Cornfield Road, is rated 3.8 out of 5 across 783 reviews on two platforms, including 366 Google reviews rated 4.6.
Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
5/5
GoogleI am very pleased with the service offered to me by Fox & Son's Eastbourne team. My house sale took a long time as 3 potential buyers each took around 3 or 4 months to decide they were not able to go forward. After each withdrawal other potential buyers were identified and viewings arranged quickly. Fox & Son's provide a friendly, efficient service. Communication has always been clear and timely
5/5
TrustpilotFantastic experience with Fox and Sons…
Fantastic experience with Fox and Sons eastbourne, highly recommended and very professional. Great thanks to Stephen Rodgers who helped us massively
5/5
TrustpilotCallum was brilliant and did a great…
Callum was brilliant and did a great job selling my house
5/5
GoogleFox & Sons certainly are the best, since our search started we had regular calls with the necessary information we needed and they returned our phone calls when required. We would definitely recommend them to find you your new property, we can't thank them enough.
5/5
GoogleEveryone was very helpful at the Estate Agents. Steve was particularly helpful in finding me a home. Would recommend.
4/5
TrustpilotWe got there in the end after some too…
We got there in the end after some too and throw after a few set backs fox and sons came good in the end .Many thanks Fox and sons
5/5
GoogleGreat friendly service with brilliant communication. Would like to thank Sakib Chaudhry and the team for their services.
5/5
TrustpilotCouldn’t recommend Jamie the mortgage…
Couldn’t recommend Jamie the mortgage advisor enough from fox and sons (Eastbourne) amazing service
1/5
TrustpilotGazumpers R Us
I was gazumped by the Portsmouth branch just days before the exchange and lost thousands of pounds in solicitors/surveyors fees. When I first walked into their shop I had a feeling of distrust about the people that worked there but ignored it as thought it was illogical. In the future I will listen to my gut instinct. These people are not to be trusted.
1/5
TrustpilotApparently fox & sons would like to…
Apparently fox & sons would like to understand better regarding the bad review they received from me so I duly sent the information they requested and not a word from them and still waiting over a month on. Obviously not that bothered.
1/5
TrustpilotBad customer service
Bad customer service. I had to call them for updates because they never call back. Those two ladies dealing with rental properties are the most confused lot I’ve ever had to deal with.
5/5
TrustpilotFox and Sons Polegate
Fox and Sons Polegate gave an excellent service. Always ready to answer any questions related to our purchase. They could not have been more helpful. First class service. They were always friendly and polite we could not fault them.
5/5
GoogleGreat service from oskar
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
1/5
Trustpilot1 star is being generous
1 star is being generous! Fareham branch staff are very nice but Fox & Son are anything but professional. The whole company is connected with other companies who are also reminiscent of a circus. No communication, treat buyers (also potential clients) like dirt, tell lies, customer service non existent. Will avoid if at all possible in the future but unfortunately unsuspecting sellers will still use them.
1/5
Trustpilot1 star is being generous
1 star is being generous! Fareham branch staff are very nice but Fox & Son are anything but professional. The whole company is connected with other companies who are also reminiscent of a circus. No communication, treat buyers (also potential clients) like dirt, tell lies, customer service non existent. Will avoid if at all possible in the future but unfortunately unsuspecting sellers will still use them.
5/5
GoogleToriah was great, really helpful and friendly and made the whole process really easy. Thanks!PositiveResponsiveness, Professionalism
1/5
TrustpilotVery poor service
They have not communicated or contacted us with weekly reports. They have not discussed why they are not booking any viewings. The photos of our property were of poor quality. They have not provided the service promised or any kind of service in attempting to sell our home. I would not recommend them to anybody.
5/5
GoogleMe and my partner are going through the process of purchasing our first property. Fox & Sons' mortgage advisor, Jamie Harmer, has been brilliant so far and is a credit to the branch. Highly recommend to any other first time buyers.
5/5
TrustpilotGood Lettings Team
Fox and Sons Saltash manage my property, Tom and Bethany seem to have a seamless process,and also seem to put my worries at ease. They even found me a tenant in the first week of my property being online. They are a welcoming friendly office, so much so that we normally end up chatting about our personal lives. Thank you for all your hard work.
2/5
TrustpilotStaff at their Gosport office very …
Staff at their Gosport office very friendly and helpful but when it comes to sorting problems a absolute disgrace. We rented from them and gave a list of items that needed doing in the flat and none of these were ever but right. We have now been waiting four weeks for the refund of our deposit even though the landlord has authorised the full payment.Wouldnever use them again.
5/5
GoogleReally top service from Eastbourne Fox and Sons. Just finished taking a letting on a property for a couple of friends and me. Couldn’t have been made more easy! All questions answered, great communication throughout, all paperwork speedily accepted and processed and very friendly and helpful staff! Would definitely recommend the Letting department from this branch! Thanks very much for your help Toriah Wilson! 👊👌
1/5
TrustpilotStop calling me, I have told you every time to remove me from your database.
Update. I have now had 5 phone calls to ask if I want to list my property as a short term let. 5 times I have asked to be removed from their database.If Fox are reading this please sort the clueless team you have engaged to cold call.
5/5
GoogleWe are really happy with the staff at the Fox and Sons Eastbourne branch and are more than happy to give them a 5 star review, it’s Sequence who let them down. But like I said the guys at the Eastbourne branch go above and beyond and we appreciate that.
1/5
TrustpilotEven 1 star is too much
Even 1 star is too much ! Over valued house by 45 thousand, then they informed us it was up too high! Had to chase them for feedback from viewings , staff extremely unhelpful ONCE they had the property on Their portfolio, have removed house from the market will wait until we are out of contract and use someone else, also their fees are astronomical.
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