1/5
TrustpilotFilthy, Mouldy Flat
At the time of writing, it is less than a week from Christmas and I have not received my money back from Fox & Sons.
Trusted Agent profile · Eastbourne
Fox and Sons Eastbourne reviews
★★★★★
781 reviews across 2 platforms
19 Cornfield Road, Eastbourne, East Sussex, BN21 4QD
Fox and Sons's office in Eastbourne, at 19 Cornfield Road, is rated 3.8 out of 5 across 781 reviews on two platforms, including 364 Google reviews rated 4.5.
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Reviews
Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotA brilliant service and superb staff
A brilliant service and superb staff. Was selling my elderly mothers house and they went above and beyond making each step easy and helping my mum understand what was happening. Best estate agent I have ever dealt with. Wish they were all this good! Special thanks to Perry and Harry.
5/5
GoogleHi Aga and the lettings team I wanted to thank you for all your work at the weekend in helping my tenant to move in. You went above and beyond and I certainly hope the management appreciate you. Thanks again. Fox and sons will be my go to agency in Eastbourne. Simon
5/5
GoogleThe service at this office was very good! Especially Courtney Wallis who helped me with finding a property. She was very professional and listen to all my wants. I had a great experience of fox and sons because of Courtney. Highly recommend using these agents.
5/5
TrustpilotBognor Regis star
We had a very good experience with Foxes Bognor Regis estate agents, especially Danny O'Dwyer, who bent over backwards whilst arranging our mortgage. We can't thank him enough for all his efforts. We would thoroughly recommend him to anyone.
5/5
GoogleJust signed my tenancy agreement with fox and sons, Courtney Wallis has been dealing with my tenancy, made the whole process really easy. Very quick on the responses and got the job done. Always on hand to help with any questions. 10/10
5/5
TrustpilotBig thanks to Dan and his team in…
Big thanks to Dan and his team in Weymouth who made our purchase happen before xmas. Tireless effort from Dan to keep the whole chain going. Well done.
5/5
GoogleAgnieszka Rzeszutek Once again out performed, great communication, excellent service and done with utmost efficiency. A Tennant was found within a few days, and moved in within a week. A smooth and painless let with no dramas and great tenants found by Fox and Sons Eastbourne. I would recommend this team to anyone. Thanks again Aga
5/5
TrustpilotStephen and his team at fox and sons…
Stephen and his team at fox and sons Eastbourne have been invaluable during the sale of my flat. Their persistent sales progression has helped a slightly awkward sale get over the line. I would normally be wary about using big agents such as Fox and Sons but a good local team really makes the difference.
5/5
TrustpilotGREAT PROFESSIONAL SERVICE…
We have been in close communication with the fox & sons team, but dealt more so with Matt & Beth.
1/5
TrustpilotEastleigh branch are awful. Beware!
Eastleigh branch were very helpful until we signed contract to hopefully sell our house. From then on we had 20 weeks of no communication what so ever. No one returned our calls or emails. Be very aware of them as they will not communicate with the customer and even before our contract ended we were hoping that a buyer would not come along as we felt fox & sons did not deserve the commission on the sell. We would advise anyone who is thinking of signing up with them to stay away!, do not sign a thing!!
5/5
GoogleRecently had to find a new house to rent and from enquiry to getting keys has bèen an excellent service. Friendly, professional, fast and efficient. Highly reccomended.
Agent replied · 10 November 2024
Hello Jane, Thank you so much for your wonderful 5* review! We're thrilled to hear that you found our service friendly, professional, and efficient. Best regards, Lucy, Customer Relations Team
1/5
TrustpilotUnethical, Dishonesty and Unprofessional(Hastings Branch)
Unethical , dishonesty and unprofessional (Hastings Branch).Had an offer accepted in February 2023 with Hastings Branch. Toby Jones(Manager) was dealing with the case. For the last 6 months we have been told that the( lease holder management company) were unable to release a lease pack because there was an outstanding debt. Since then, there's been a series of excuses with the property. Miraculously, the lease pack was released soon after our second valuation which was completed on the 24/08/23. Following the 2nd valuation Toby contacted me and informed me that some else has now made a higher offer despite the property being off market according to the offer letter. In this process we lost money for legal fees ,2 sets of valuations and time. I would not recommend the Estate agency .
5/5
GoogleI am sure that you will be delighted with the services provided by this company as indeed we were. We had a property where the tenant had left it in a disgusting state. Agnieszka at Fox & Sons arranged a builder to refurbish the entire property which was done at great speed and a new tenant was found immediately. We were absolutely delighted that the whole process took less than six weeks from the alternate leaving and the new tenants moving in.
1/5
TrustpilotWe used fox& sons ( Gosport branch ) to…
We used fox& sons ( Gosport branch ) to market our rented house . They found a couple that moved in Dec 22. They assured us a credit check would be done and sent us the details of the tenants . December rent was paid which most of was used to pay the branch their fee. At the start of January 23 when rent was due tenant delayed due to financial problems , to then only pay part of the rent. This went on till May to then receive a letter to say tenants have been given " breathing space" . Unsure to what this was we went down to the gosport office to ask them could they give us more details on this . They had not heard of breathing space and was of no help whatsoever. We explained that these tenants have paid next to no rent , but they explained to us that credit checks had been done. Well , all I can say is their credit check that they had done was useless . We have lost thousands of pounds in rent . Spent hundreds getting a solicitor to get the nightmare tenants out . I would never use fox and sons as their services are really bad . Tenants are finally out leaving piles of old furniture for us to get rid of , more costs! . Your credit checks are useless !! If you had delved further with these tenants you would have easily found out they were in so much debt . Anyone looking to rent out their property I would strongly recommend you look elsewhere.
5/5
TrustpilotSteven the mortgage advisor from…
Steven the mortgage advisor from Worthing branch has been amazing and helped us a lot so far. Very happy with all of the help we have received.
5/5
TrustpilotWorked above and beyond to enable us to sell our house
We tried to sell our property a couple of years ago with Fox and Sons, but then we had to postpone the sale so it was disappointing for us all. Tom from Fox and Sons in Crawley then decided to make it his life's work to sell our property 🤣 he went above and beyond to get the right buyer for us and finally it has happened so we can't thank him and his team enough. Tom never gives up and thats amazing. Abi, who is the Senior Branch Administrator at Crawley then went into archives to find previous reports which we desperately needed for the solicitors. Nothing was too much trouble for her and they still had them which was amazing. The new manager there Rebecca, has turned this company around and I couldn't recommend them more. Big pat on the back for you all 👏👏
5/5
GoogleFrom initial contact to handing over the key to our new tenants, Agnieszka has been fantastic. We cannot recommend her enough; everything was dealt with professionally and in record time. Brilliant!
5/5
TrustpilotI have to say how helpful the staff…
I have to say how helpful the staff were at the Bognor Branch of Fox & Sons. They could not have been more helpful.They went out of their way to make sure my mum's sale went well, and she had tricky buyers to say the least, but all the staff were exceptional. They keep me updated with the progress and helped out with all the negotiation between all parties involved.My mum was getting very stressed with everything and they all helped to ease the pressure and situation.So I want to say on behalf of my mum and myself a BIG THANK YOU.
5/5
TrustpilotFox and sons sold our house pulborough…
Fox and sons sold our house pulborough Avenue Eastbourne they were brilliant we achieved an amazing price. Steve was great at keeping our buyer in place while dealing with issues with our purchase. They really deserve credit for the service they provided me and my husband as the sale had many bumps.Highly recommend
5/5
TrustpilotVery helpful at Peacehaven branch
5/5
TrustpilotFast service
Team members are keen and motivated to help find lodgers. The process was quick and efficient
5/5
TrustpilotWinton branch for Letting is second to…
Winton branch for Letting is second to none. Excellent and professional service.
1/5
TrustpilotWish I could give no stars- Southampton
Wish I could give no stars. Moved into my flat in April to discover a myriad of issues, all were reported to them. Nothing has been done since then despite constant chasing, leading to myself being trapped in a room due to a broken door and fire and rescue needing to be called out, resulting in more damage. Landlord also let herself into the flat without prior warning as Fox and Sons told her it was okay- incredibly illegal and a breach of contract, fortunately I was off sick on that day to catch her. Spoke to the branch about it just to be shouted at down the phone by Nicola who works there. DO NOT RENT FROM THESE PEOPLE!
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