Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCharlie Hamilton and Izzy were excellent and helpful throughout the process. It was a good experience moving in my first single apartment. :)
Sneha · 20 June 2023
Agent replied · 19 June 2024
Hi Sneha
Thank you so much for this lovely review and feedback, really is appreciated by all of us at Oakfield
Have a lovely evening
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleRented with Oakfield in Eastbourne and they are just a lovely team of people. Zoe was especially wonderful and supportive throughout the whole moving process and felt like an old friend at the end. Whenever I called up for queries, everyone in the office was extremely polite and friendly, I spoke to Heather and Lauren on two occasions and they were very helpful. Would really recommend them to everyone thinking of moving down to the older side of the Sussex coastline!
Erin · 21 June 2018
★★★★★ 5/5
GoogleI chose to put my flat to rent with Oakfield after reading some of the amazing reviews online. That was the best decision I could have made. They all work as a team and whoever you speak to, they are friendly, professional and as helpful as they can be. They offer a complete range of services and talk through the options available, allowing you to decide which level of service is most applicable to your needs. They worked quickly and efficiently to get my flat rented as soon as possible at a realistic rental. I felt at ease to ask for regular updates and I was never made to feel that I was being a nuisance. My main contact was with Zoe who was both knowledgeable and caring which filled me with confidence. I have also spoken with Charlotte, Lauren and Rebecca and they have all been equally impressive and helpful.
So would I use Oakfield again?
Emphatically yes and I feel happy to recommend them.
Neeta · 21 June 2018
★★★★★ 5/5
GoogleDealt with Izzy from start to finish and the whole process was very quick and efficient. All paperwork was sorted out promptly and we were immediately called with any issues that needed resolving. Would highly recommend to othersPositiveResponsiveness, Professionalism
Sam · 20 June 2021
Agent replied · 19 June 2024
Hello Sam, Thank you very much for taking the time out of your day to leave such a lovely review for Izzy we will be sure to pass on your positive feedback to her.
★★★★★ 5/5
GoogleMolly Hancock showed prospective buyers around my house. She was excellent, friendly, bright and cheerful, and she was actively "selling" the property. She made all the difference and we had an offer the next day. Thank you Molly.PositiveResponsiveness, Professionalism
Jean · 20 June 2021
Agent replied · 19 June 2024
Hello Jean,
Thank you for taking the time out of your day to leave us a review, we will be sure to pass on your kind words to Molly in the sales team. We are pleased she provided you with such a good service.
★★★★★ 5/5
GoogleThanks to Casey we have been able to find a lovely flat that'll allow us to keep our pets. She's been very responsive and keeping us updated every step of the way, professional and a pleasure to work with.
Ryan · 20 June 2021
Agent replied · 19 June 2024
Hello Ryan,
Thank you for your review, we are pleased Casey has been responsive throughout the process and we wish you all the best in your new home.
★★★★★ 5/5
GoogleMessage Body:
When I wanted to sell my property I didn't choose Oakfields first but I certainly wish I had. The other agent I chose showed no interest after the initial visit and after 3 months had not put a single person up to view. Thankfully I got in touch with Oakfields again and they had 3 viewings the day I changed to them. The sale took a year to complete - for various reasons, none of which were the fault of Oakfields. During all that time Oakfields - and especially Charlotte Osbourn and Rebecca Brown - kept me fully informed of what was happening and kept my spirits up when
things were not going well. I cannot imagine that any other agent would have gone to the lengths they did and I wholeheartedly recommend them to anyone.
RicknSal · 21 June 2017
★★★★★ 5/5
GoogleWe contacted a few estate agents when we were selling our home. Oakfields were by far the best in our opinion. Apart from giving us the most reasonable price they provided a very professional service, with no hard sell that you can experience from some other estate agents. Charlotte came to our house and was very warm and friendly, she even brought some potential buyers with her before we had even put the house on the market. This meant were able to sell in no time at all. Overall we were so impressed with the service that we recommend oakfields to our neighbors who also were looking to sell.
Jenny · 21 June 2017
★★★★★ 4/5
GoogleThanks, Caitlin, for your support and professional service in making our dream flats come through. Thanks
Gentleisland · 16 October 2025
Agent replied · 16 April 2026
Good afternoon,
Many thanks for taking the time to leave a review, we do strive to achieve a 5 star so if there is anything we could do to improve this please do get in touch on kerry@oakfieldproperty.co.uk.
All the best,
Kerry Newstead,
Marketing Director
★★★★★ 5/5
GoogleWhat an amazing team, Oakfield have. Izzy was super friendly and extremely helpful, offering assistance every step of the way. She definitely went the extra mile, and made my customer experience a very pleasurable one! Thank you Izzy.
Kim · 20 June 2021
Agent replied · 19 June 2024
Hello Kim,
Thank you very much for taking the time out of your day to leave us a review based on the service you have received we will be sure to pass on your comments to Izzy in the Eastbourne branch.
★★★★★ 5/5
GoogleCasey was absolutely wonderful in helping us to rent our first flat. Always kept in contact and answered all our questions, no matter how silly. Would highly recommend and will definitely be using Oakfield again in the future.PositiveProfessionalism
Elouise · 20 June 2021
Agent replied · 19 June 2024
Hello Elouise,
Thank you so much for leaving such a positive review! We will pass on your comments to Casey and congratulations on your new home.
★★★★★ 5/5
GoogleI have used Oakfield in Eastbourne for more than 5 years now, on both the lettings and sales side, and have always been very happy with their responsiveness and professionalism. Chloe and her team do a super job. Keep it up guys!!
Gordon · 20 June 2020
Agent replied · 19 June 2024
Hi Gordon
Many thanks for your lovely review, as always we are very happy to help.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleSo far my experience with Oakfield has been nothing but successful. Great communication unlike some other letting agents, fair prices, and they work quick and professionally. Shout out to Zoe, what a great representative for the company, she adds to the ongoing great reputation!
Will · 21 June 2019
Agent replied · 19 June 2024
Hi Will,
Thank you so much for taking the time to leave a review of our branch. I will ensure your comments are passed onto Zoe.
Kind Regards,
Emma Hawkins - Executive Assistant
★★★★★ 5/5
GoogleIzzy and Caitlin could not of been more helpful. The whole experience was smooth and professional. Can not thank them enough.
Glyn · 16 August 2025
Agent replied · 16 April 2026
Hi Glyn,
We are delighted you were happy with the service you received from our Eastbourne ladies, feedback is very important to us so thank you.
Kind Regards,
Kerry Newstead
Marketing Director
★★★★★ 5/5
GoogleMy partner and I had been looking for a property for a while now. But Casey was very helpful and took us through every step. She was very kind and very helpful. And was always in contact with us to ensure a smooth and easy process.
Would highly recommend Oakfield letting agents to friends and family. Casey in particular is very friendly. Down to earth and was always very helpful.
Ryan and Jess
Ryan_La_Tete · 20 June 2020
★★★★★ 5/5
GoogleAlex and the team were first class and a tenant was found within hours of my property being listed! Very easy to contact and nothing was too much trouble. Happy to give 5 stars!PositiveResponsiveness, Quality, Professionalism
Richard · 20 June 2021
Agent replied · 19 June 2024
Hello Richard,
Thank you very much for taking the time to leave us a Google review we were pleased Alex has been able to provide you with a 5 star service.
★★★★★ 5/5
GoogleCasey and Alex made my entire house hunting experience so easy! From the viewing, to picking up the keys...it was a pleasure. Friendly, efficient, knowledgeable staff. The team at Oakfield really do go above and beyond. Can't recommend highly enough!
Stefanie · 20 June 2020
Agent replied · 19 June 2024
Hello Stefanie, Thank you for such a lovely review we will be sure to pass on your positive feedback to Casey and Alex in the Eastbourne branch.
★★★★★ 5/5
GoogleRecently I have viewed a property in Eastbourne from the help of Oakfield lettings Agency and the total experience was wonderful. Easily I got an appointment for viewing and with the amazing help from James Parris everything went smoothly. So I use this moment to say Thank you to Oakfield Lettings Agency and James Parris for the support and speedy process. 😊
Lal · 23 October 2023
Agent replied · 19 June 2024
Good afternoon Lal,
Thank you for taking the time to leave such a nice review for James. I am delighted James was able to assist you so well.
Kind regards,
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleCharlotte has been extremely helpful arranging viewings for me as late as 8 pm with her, enabling me to view after work. I have found a wonderful home now and would like to personally thank Charlotte for all her efforts. Ingrid McCleave
Ingrid · 21 June 2019
Agent replied · 19 June 2024
Hi Ingrid
Many thanks for your lovely review, I will ensure that your feedback is passed onto all relevant parties.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleCharlie was so helpful and accommodating throughout the whole process. Made me feel really at ease :)
Gemma · 25 July 2023
Agent replied · 19 June 2024
Hi Gemma
Thanks for leaving this review for Charlie!
Have a great weekend
Many thanks
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleA very pleasant flat purchasing experience. Molly was the senior negotiator and kept me updated at every step throughout the process. Despite the COVID restrictions staff were always contactable. Would definitely use Oakfields again.PositiveResponsiveness, Quality
Matt · 20 June 2021
Agent replied · 19 June 2024
Hello Matt,
Thank you for taking the time to leave such a positive review and I am pleased that Molly was able to give you such a good service.
★★★★★ 5/5
GoogleCharlie was very knowledgeable about the property and very pleasant and charming in her manner. 100% recommend her.
Mark · 20 June 2023
Agent replied · 19 June 2024
Hi Mark
Thank you for taking the time to leave such a positive review for Charlie it means so much to her and all the team here at Oakfield.
Many thanks
Neil Newstead, Founder and CEO
★★★★★ 5/5
GoogleOakfield manage my rented properties for me and I find all the staff in the Eastbourne branch helpful, friendly and efficient. Special mention to Rebecca for her efficiency in following up and keeping everyone informed. Would have no problem in recommending Oakfield Eastbourne.
Sharon · 21 June 2018
Agent replied · 19 June 2024
Hi Sharon
Many thanks for your lovely review, I will ensure that your feedback is passed onto all relevant parties.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleIzzy Pannett was amazing, she has made our house hunting smooth and easy & helped with securing the perfect home for us. Thank you :)PositiveResponsiveness, Quality, Professionalism, Value
Gloria · 20 June 2022
Agent replied · 19 June 2024
Morning Gloria
Thank you so much for leaving us this amazing review, really is appreciated by us all at Oakfield
Neil Newstead Founder & CEO
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.