Trusted Agent profile · Eastbourne

Oakfield Eastbourne reviews

★★★★★ Excellent

502 reviews across 2 platforms

35 Cornfield Road, Eastbourne, BN21 4QG

Part of Oakfield, see every office.

Oakfield's office in Eastbourne, at 35 Cornfield Road, is rated 4.8 out of 5 across 502 reviews on two platforms, including 501 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of three awards Oakfield won in 2026.

Google logo

4.8 / 5

501

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.

5/5

Google

Huge thank you to Zoe Hodd at Oakfield Eastbourne for helping move us into our first home! Such a quick process over a period of two weeks, made easy and assured by Zoe. As first time renters we had no clue what we were doing but she was on hand by phone and email to give any advice needed along the way. Would recommend using Oakfield estate agents in Eastbourne to anyone. :) Thank you!

Alice · 21 June 2017

5/5

Google

Many thanks to Charlie Hamilton for all her help when renting my current flat. Great service all round and would recomend Oakfield to anyone looking to rent.

Sue · 20 June 2022

Agent replied · 19 June 2024

Morning Sue Thank you so much for a 5 star review, and really appreciate you taking the time out to do this. Have a lovely Day Neil Newstead Founder & CEO

5/5

Google

We had James show us round a couple of properties and were very impressed with his manner and helpfulness, a most pleasant young man.

Frank · 26 March 2026

5/5

Google

We have just purchased a property through oakfield, staff are friendly especially Lauren who has helped us, they recommend solicitors, mortgage advisor and surveyors which we have used and more than happy with Thank you so much!!

Heather · 20 June 2020

Agent replied · 19 June 2024

Hi Heather Many thanks for your lovely review, I will ensure that your feedback is passed onto Lauren. Kind regards Chloe Taylor Senior Branch Partner

5/5

Google

Definitely recommend Oakfield Estate Agents. Casey was very helpful and professional. Nothing was too much trouble for her. She has always kept us updated with all the information. Amazing service from start to finish. Thank you, Casey!

Ирина · 20 June 2020

Agent replied · 19 June 2024

Thank you very much for leaving such a positive review we will be sure to pass on your feedback to the Eastbourne team.

5/5

Google

I’ve just moved to Eastbourne from Fleet in Hampshire and couldn’t be more happy with Oakfied and in particular Zoe Hodd. She was really helpful with finding us a property (which was much more difficult than usual as we have a dog, severely limiting the amount of properties available), kept us in the loop from start to finish and was just generally brilliant. Thank you ☺️. From Max, Nina and Colin the dog!

Max · 21 June 2018

5/5

Google

The whole team at Oakfield have been great throughout our selling process so far. Offering guidance and expert knowledge to support us as first time sellers. Thank you also to Josh, he kept us updated throughout the viewings and always took time to share feedback. Property sold within 2.5 weeks. Very happy

Shelley · 21 March 2024

Agent replied · 19 June 2024

Hi Shelley, I am so pleased you were so happy with the service provided by the team at Oakfield, thank you for taking the time to leave this review. Best wishes, Kerry Newstead Sales Director

5/5

Google

I was very pleased with the services and one of the staff of oakfields was absolutely brilliant her name was casey this young lady was very helpful and very good with getting me into my studio flat I wanted without casey I think I would of still been searching but this young lady got back to me the next day and got everything done in no time.oakfields are very lucky to have casey she is brilliant and deserves a pay rise and a christmas bonus thank you so much for everything casey your the best xPositiveQuality

Lee · 20 June 2021

Agent replied · 19 June 2024

Hello Lee, Thank you for your kind words and taking the time to leave Casey a fantastic review. We wish you all the best in your new home.

5/5

Google

Dan from your Eastbourne branch, has been amazing in the support that he has shown my mother after the loss of my father, he came round and we had a chat, and then he said that if mum wanted to have a look at some properties to get an idea of the next venture in her life he would have a look. He came up with a couple of flats in sheltered accommodation that had been sold just so she could get an idea, and then he had a look at a cottage for her again to have an idea if different things she could do. He has been truly supportive and has gone above and beyond what I believe estate agents should. We agreed for him to put the house on the market and within 24 hours mum has r viewings, amazing. I want to say thank you form the pair of us, he has made a scary thing for my mum slightly better, and for that we wont forget. Sent from Yahoo Mail on AndroidPositiveResponsiveness, Professionalism

Kim · 20 June 2021

Agent replied · 19 June 2024

Thank you Kim for your kind words. It has been our pleasure to help you and your mum through this tough time. We are even more pleased that we have a buyer for her and she can now start planning for her move.

5/5

Google

Wonderful estate agency. Always on hand to answer our questions and get things moving with the vendor and their solicitors. Jennifer primarily dealt with our visits and many many questions, if she didn’t know she would find out and get back to us. She made the process seem easy, so a massive thank you to her and the rest of the team that helped along the way. We have been in Eastbourne for 3 months and we don’t regret the move.PositiveResponsiveness, Quality, Professionalism

Steve · 20 June 2021

Agent replied · 19 June 2024

Hello Steve, Thank you for taking the time to leave such a fantastic review on the service you received from the team here at Oakfield. We will be sure to pass on your kind words and we are glad you are happy with the move to Eastbourne.

5/5

Google

Very impressed with the service received during my search for the perfect property, specifically from Izzy Pannett. Izzy has been very efficient, reliable and understanding despite my uncertainties. Thankyou Izzy :)

Kait · 20 June 2021

Agent replied · 19 June 2024

Hello Kait, Thank you for taking the time to leave a review on the service you have received. We will be sure to pass on your kind words.

4/5

Google

Oakfield have given us good service. Casey has been most helpful with the details and paperwork. We love our new home and look forward to a good long relationships with Oakfield as our letting agents.

Veronica · 20 June 2020

Agent replied · 19 June 2024

Hi Veronica Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey. Kind regards Chloe Taylor Senior Branch Partner

5/5

Google

Thank you to Casey at Oakfield for making our move easy and stress free during this difficult time, she was a pleasure to deal with. Would highly recommend.PositiveResponsiveness, Quality, Professionalism

Tania · 20 June 2021

Agent replied · 19 June 2024

Hello Tania, Thank you for your review and taking the time out of your day, I am pleased that Casey has been helpful throughout the process and we wish you all the best in your new home.

5/5

Google

We would like to thank Jo for all her help and support with our move. She was courteous and professional nothing was too much trouble. We are aware she worked tirelessly to help us during such a difficult time. Thank you

Helen · 26 August 2024

Agent replied · 25 October 2024

Hi Helen, I am thrilled Jo assisted you so well during your move. We wish you well in your new home. Best wishes, Kerry Newstead Sales Director

5/5

Google

Excellent customer service and professionalism throughout. Sadly due to circumstances out of everyone's control, our sale wasn't completed, but the standard of service we received from Oakfield through the whole process was of a very high standard. Calls were always returned, information passed on swiftly, updates on progress given without chasing and a very personal yet professional service. When we decide to sell again we will definitely choose Oakfield.

Zoe · 21 June 2018

5/5

Google

Charlie the agent from Oakfield was excellent. As she specialises in lettings rather than sales I was amazed at her knowledge and professionalism. She was able to give me lots of information on the flat itself, the terms of the lease, and the area. The viewing was unhurried and helped me make my decision to offer. Thank you once again

Matt · 20 June 2023

Agent replied · 19 June 2024

Hello Matt, We really appreciate you leaving such a great review for Charlie. I’m delighted she assisted you so well and I wish you well with your purchase. Many thanks Neil Newstead, Founder and CEO

5/5

Google

Thank you Izzy for your amazing work. I completely recommend this amazing professional. She sorted all my problems just in a few hours. Thank you Izzy🥰 🙏PositiveResponsiveness, Professionalism

Cristina · 20 June 2021

Agent replied · 19 June 2024

Hello Christina, Thank you very much for your positive review. We will let Izzy know your kind words.

1/5

Google

Placed my property on the market with Oakfield for 12 weeks. After 10 weeks and no viewings, no contact from anyone at Oakfield whatsoever, I popped into the office to ask why I had not received a call, having had no viewings at all. Although there was an admission and apology for the lack of communication, there was no explanation given for it ?. 1 day before the end of the minimum term of the contract, I got a viewing! Although this amounted to nothing and the viewer was told by the agent that accompanied the viewing that we had found somewhere ourselves ?. This was not the case and I'm unsure why he would say that upon being asked by a viewer. Having brought and sold many times over the last 25 years, this was my worst experience ever with an estate agents. I did purchase the same property from them and they were outstanding on that occasion 5 years ago. I'm really unsure why I was let down by Oakfield, and all the good reviews make it even harder to understand, but I guess only they can answer this. I fully understand that you cannot force people to view a property and people will only view if they want too, but communication is the most important thing, as not knowing what's happening or what you could do to prove your chances of getting people through your door just leaves you in the dark and unsure weather you should be looking for the property you want or not etc etc....there are plenty of agents in Eastbourne to choose from, unfortunately this agent has fallen from a great height on this occasion.

Mark · 20 June 2020

Agent replied · 19 June 2024

Hi Mark Thank you for your feedback, please do not hesitate to contact me if you wish to discuss this any further. Many thanks Chloe Taylor Senior Branch Partner

5/5

Google

I have nothing but praise for Oakfield, Eastbourne for both their Sales and their Lettings departments. Lauren has recently managed a sale for me and has been supportive and proactive throughout. She kept me informed at every stage and provided momentum when things were slowing down. Chloe too has been excellent, managing the previous tenancy of my property - She was always on hand to chase solicitors during the sale when Lauren wasn't in the office. Others include Rebecca and Evie - Whenever you phone or drop in to Oakfield they are always happy to listen and make things happen - They are consistently polite, helpful and you can always rely on them to get things done! Thanks to the whole team!

Jan · 20 June 2020

Agent replied · 19 June 2024

Hi Jan Many thanks for your lovely review, I will ensure that your feedback is passed onto all relevant parties. Kind regards Chloe Taylor Senior Branch Partner

5/5

Google

Having my second property rented by Oakfields I just wanted to leave this review as both Izzy and Charlie have done a fantastic job and far exceeded my expectations. Nothing was too much trouble and I was amazed at how many viewings and interest they had. A great job and a very big well done to both of them.

Stuart · 20 June 2023

Agent replied · 19 June 2024

Hi Stuart Thank you for taking the time to leave this review for Izzy and Charlie. It means so much to them and all the team at Oakfield. I am delighted they assisted you so well. Many thanks Neil Newstead, Founder and CEO

5/5

Google

Charlie has been fantastic helping me in moving and dealing with everything. Made the move that much easier. Thank you Charlie.

Ryan · 20 June 2022

Agent replied · 19 June 2024

Hi Ryan Thank you for the lovely feedback, and the best of luck in your new home. Regards Neil Newstead Founder & CEO

5/5

Google

My first experience of renting for over 30 years has been made easier by Zoe and the team at Oakfield, they have been patient and explained the process to me. Highly recommended 🌟🌟🌟🌟🌟 …

Julia · 21 June 2019

Agent replied · 19 June 2024

Hi Julia, many thanks for your kind comments I have passed them onto Zoe for you. Best wishes Chloe Taylor Senior Branch Partner

5/5

Google

Usually moving into a new home is fairly stressful, working with caitlin and team at oakfield was so easy and stress free for me, everything was done really quick and on time, I would definitely recommend them and use them again in the future..

Robert · 20 May 2024

Agent replied · 19 June 2024

Good evening Thank you for taking the time to leave this wonderful review for Caitlin I’m so happy she made the process a stress free one. Best wishes Emma Hawkins Lettings Director

5/5

Google

Thank you Alex Ruiter from Eastbourne branch. Your input & diligence on our business lease has been outstanding. You are a credit to Oakfield!PositiveResponsiveness, Quality, Professionalism, Value

Jayne · 20 June 2021

Agent replied · 19 June 2024

Hello Jayne, We are pleased Alex has been able to assist you with obtaining a business lease and we will be sure to pass on your kind words to him.

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Questions about Oakfield Eastbourne

Has Oakfield won any awards?

Yes. In The Trusted Agent 2026 awards: Oakfield, Eastbourne won Platinum; Oakfield, Hastings won Platinum; Oakfield, Bexhill On Sea won Gold.

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