Trusted Agent profile · East Sussex
★★★★★
502 reviews across 2 platforms
35 Cornfield Road, Eastbourne, East Sussex, BN21 4QG
Oakfield's office in East Sussex, at 35 Cornfield Road, is rated 4.8 out of 5 across 502 reviews on two platforms, including 501 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of three awards Oakfield won in 2026.
The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
5/5
GoogleOut of all the agency we have been this far the best one. We been look after by Casey and she was a delight during the whole process. She was helpful, professional, knowledgeable and all of this with a certain “joie de vivre” that make the procedure smoother that it is usually.
Hi Ludovic Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey. Kind regards Chloe Taylor Senior Branch Partner
5/5
GoogleSelling my property through Oakfield was the best decision I ever made. A friendly and most efficient service from all staff, regular updates and always going out of their way to put my mind at ease and any queries were dealt with immediately. I highly recommend Oakfield to any buyer or seller.
Dear Annick, Thank you for your five star review and kind comments. We are so pleased that you have been happy with the service provided and we hope that you will be very happy in your new home. Kind regards Charlotte Branch manager
5/5
GoogleI really found James Parris to be extremely helpful explaining processes and offering alternatives with admirable patience!!
Good morning Thank you for this wonderful review for James it is so appreciated by him and the rest of the team at Oakfield. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleOur change of tenants was carried out efficiently and with minimal delay. The refurbishment of the property was arranged and carried out to a high standard and on time A very professional service by friendly staff.PositiveResponsiveness, Quality, Professionalism
Morning Margaret Thank you so much for leaving us this fantastic review and 5 star rating, really is appreciated by us all at Oakfield Neil Newstead Founder & CEO
1/5
GoogleBooked to view a property but would be 15 minutes late due to unforseen traffic. Unfortunate considering the distance we travelled to get here. Phoned ahead of time and were told we cannot view the house anymore and were not offered an alternative time/date.
Dear Jake, We are sorry that your experience didn’t match your expectation. Please know that this was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. I’m sure you can appreciate that Saturdays can be very busy when wanting to view properties and if you missed your allocated appointment, we will always do our best to accommodate where possible. Please could you contact me at phil@oakfieldproperty.co.uk or on 01323 723500 and we will work with you to resolve this as quickly as possible. Kind regards Phil Hall Branch Partner
5/5
GoogleCasey from Oakfield has been amazing with helping my partner and I in finding our perfect property. She has been very helpful, informative and had great communication throughout when looking at various property’s. I would definitely recommend Oakfield and that it was a pleasure going through this process with Casey!
Hi Chantel, Thank you so much for your lovely review. I will ensure this comment gets back to Casey! Kind regards, Chloe Senior Branch Partner
5/5
GoogleDifficult sale& purchase but despite this I can’t fault Oakfields . Staff provided a good service and I would use Oakfields again Thanks guys
Hi Mandy Thank you for taking the time to leave this review, we really appreciate it. We wish you all the best. Kind regards Kerry Newstead Sales Director
5/5
GoogleEasy communication, straight forward and professional service Charlie. By far the best agent I’ve dealt with. Thank you for the quick no nonsense turn around!
Hi Leon Thank you for taking the time to leave a review for Charlie. We really appreciate it.
5/5
GoogleVery understanding and cooperative, Charlie Hamilton did a fantastic job of sorting out our application and was friendly and helpful throughout the process. Highly recommended.
Hi Thomas Thank you for leaving a 5 star review, we are lucky to have an amazing team at Eastbourne who dedicate themselves to provide the best service. Kind regards Emma Hawkins Lettings Director
5/5
GoogleVery satisfied with service at Oakfield specifically from Mr Cian. He was very patient and very professional. Fantastic. Thank you for your wonderful review dear Cian.
Hi Gena Cian really is fantastic and we’re so lucky to have him as one of the team at Oakfield. We’re so grateful to you for taking the yoke to leave him a review. Many thanks Neil Newstead, Founder and CEO
5/5
GoogleI dealt with a wonderfully helpful guy called Cian Fox, one of their senior Advisors. Great service and very friendly. I would definable recommend them when it comes time to sell you home. Well Done Guys.
Morning Mark Great way to start my Monday reading such positive comments, really happy that we was, in particular Cian was able to assist. Thank you for taking your time to leave this 5 star review Have a great day Neil Newstead Founder & CEO
5/5
GoogleLauren and the Oakfields team were amazing from start to finish. I cannot recommend them highly enough. I’ve moved quite a lot of times in my life and Oakfields have been the best estate agent I’ve ever used. Professional, diligent, client focused - couldn’t have asked for anything more.
Hi Donna Many thanks for your lovely review, I will ensure that your feedback is passed onto Lauren and the team. Kind regards Chloe Taylor Senior Branch Partner
5/5
GoogleWe recently have worked with the Oakfield team, we worked closely with Molly Hancock - she has been fabulous throughout the entire process of selling our flat! She was approachable, friendly and kept good communication with us throughout. Thank you!PositiveResponsiveness, Professionalism
Hello Leah, Thank you for taking the time to leave a fantastic review on the service you received from Molly in our sales department. We are pleased she provided you with such good communication throughout your purchase and hope you can bare us in mind for the future.
5/5
GoogleI can only speak positively about my recent experience with Oakfield. Lauren was exceptionally professional and got me an amazing price for my property. I would definitely recommend her to anyone looking to move.
5/5
GoogleI really appreciated working with Izzy Pannett, she was attentive to my needs and very reactive to jump on a call and find the perfect place for us. I would recommend working with this company
Thank you for the great review, really is appreciated Neil Newstead Founder & CEO
5/5
GoogleWe have just purchased house via Oakfield. Our main contact was Charlotte although the original viewing had been done by Heather. Both ladies have been very professional. As a first time buyers we have received lots of help from financial advisor Sue she was a godsend. Whole process took reasonable amount of time the only downside would be the fact that we would prefer more detailed explanation of each stage of mortgage process and terminology. Overall great service, Charlotte even came on her day off to let us into a property to show around to my mum who came visit from Czech Republic before purchase was completed. Thank you from happy customers James and Hana.
4/5
GoogleJosh at Oakfield provided a great service, going above and beyond even assisting to drop off keys to another location which was much appreciated!
Hi Natasha, Thank you so much for taking the time to leave a review for Josh. We always strive to be the best letting agent and provide an excellent level of service so I’m thrilled you’ve had a positive experience with Josh. All the best. Emma Hawkins Lettings Director
5/5
GoogleFriendly and professional service, with great local knowledge.
Hi David Thank you for this great 5 star review. Best wishes Emma Hawkins Lettings Director
5/5
GoogleI found both Alex and Casey, a pleasure to deal with. They were both professional and kept us informed at every stage of the process. I look forward to moving into our new place and would highly recommend Oakfield Lettings.
Hello Gillian, Thank you so much for taking the time out to leave a review based on the service you have received, we wish you all the best with your move.
5/5
GoogleCasey was extremely helpful and went the extra mile to help me move on the date I needed at quit short notice. I love the flat! Five stars.
5/5
GoogleHighly recommended company. Our agent Zoe was brilliant in every way, even for putting up with us as first time renters who needed a lot of explaining Thank you for an excellent experience
5/5
GoogleWe have used Izzy at Oakfields twice now, she is lovely to deal with, and the company are very professional. Would reccommend.
Dear Kirsty How wonderful to read such positive feedback, thank you so much. Have a great day Neil Newstead Founder & CEO
5/5
GoogleWe would like to thank you all for the brilliant service you have given us - with both buying and selling - over the last 3 months. Our only regret is that we did not come to you first. Had we done , we are sure you would have soon found what we wanted as your service was far superior to that of the 'leading' Eastbourne agents whom we initially engaged. As it was, you found us an excellent flat to rent in the interim and have looked after us during our stay really well. We will recommend you as the best agents we have encountered in Eastbourne or elsewhere.
5/5
GoogleWe had a very positive experience dealing with Charlie Hamilton at Oakfield. She was very helpful and genuine and we would recommend her to anyone looking for property in Eastbourne.
Hi Amanda Thank you so much for taking the time to leave us this review. Charlie is great so really appreciate this feedback Regards Neil Newstead Founder & CEO
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Oakfield, Eastbourne won Platinum; Oakfield, Hastings won Platinum; Oakfield, Bexhill On Sea won Gold.
