Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy partner and I viewed several properties with the assistance of Casey and she was a massive help, she was so lovely and understanding, she has made this process a lot less difficult by always being available to contact with any questions we had. We appreciate it a lot Casey, you are a star.
Brenda & Jeremiah.
Brenda · 21 June 2019
Agent replied · 19 June 2024
Hi Brenda
Thank you so much for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleWe have dealt with Oakfield Eastbourne branch over the past 3 years and have received excellent service. We have a property we rent out and all the staff have always been efficient and helpful. We would like to make a special mention of Rebecca Green who is always so polite, cheerful and a pleasure to deal with.
Alison · 21 June 2019
Agent replied · 19 June 2024
Dear Alison,
Thank you for your lovely five star review.
We are glad to hear that you have been happy with the service we provide and we look forward to continuing to working with you in the future.
I will ensure that your kind comments are passed on to Rebecca.
Kind regards
Charlotte
Branch manger
★★★★★ 5/5
GoogleSam helped sell our house in Polegate, he was professional, approachable and honest. Couldn’t recommend him enough. Even my dog liked him.
Matt · 21 March 2024
Agent replied · 19 June 2024
Hi Matt,
We are so pleased Sam was liked by you and your dog :-) we are so appreciative of this review.
Best wishes,
Kerry Newstead
Sales Director
★★★★★ 5/5
GoogleWe have recently used Oakfield to rent a property and the whole process has been made smooth and easy for us. Casey and Alex both did everything they could to help us with anything we needed. Thank you so much guys, we would definitely use Oakfield again.PositiveResponsiveness, Quality, Professionalism, Value
Jess · 20 June 2021
Agent replied · 19 June 2024
Hello Jess, Thank you very much for your positive review we are pleased the team in the Eastbourne branch provided you with a good service and we wish you all the best in your new home.
★★★★★ 5/5
GoogleI deal with Oakfield on an almost daily basis, more specifically Casey in the lettings department. She is very proactive and always goes the extra mile in order to make processes swift and easy! She also has great communication skills so you're always kept up to date and informed with whatever is going on
Alex · 20 June 2020
Agent replied · 19 June 2024
Hi Alex
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleFrom start to finish in the renting process with Oakfield Estate agents, Charlie Hamilton she has been reactive and supportive of our application. Thank you so much for making it a pleasant experience.
Harriet · 20 June 2023
Agent replied · 19 June 2024
Morning Harriet
Thank you so much for this great 5 star review means a lot to everyone at Oakfield, but will go along way with Charlie.
Have the best day
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleThank you very much Caitlin and Izzy!
Your attitude was very professional and helpful, you really understand what your customers need!
Thank you again!
Nikolay
Nikolay · 22 December 2023
Agent replied · 19 June 2024
Hi Nikolay
We really appreciate you leaving such a lovely review for Caitlin & Izzy I’m thrilled they assisted you so well.
Kind regards
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleAmazing service from Casey at Oakfield! Me and my partner found our fist place together with Casey's invaluable help. Always happy to answer any questions or queries we had. Would definitely recommend and will remember Oakfield in the future. Thank you once again to Casey and the rest of the team at Oakfield!
Danny · 20 June 2020
Agent replied · 19 June 2024
Hello Danny,
Thank you so much for taking the time out to leave us a review. We will be sure to pass on the feedback to Casey and we wish you all the best in your new home.
★★★★★ 5/5
GoogleWe were moving to Eastbourne from Cornwall and Zoe was absolutely wonderful with us having to do everything remotely, she was always available for any questions or concerns and she has made our move very stress free. I highly recommend Oakfield.
Leah · 21 June 2018
★★★★★ 5/5
GoogleThank you to Zoe at Oakfield for helping me find my first flat. Made the whole experience easy! Really helpful, lovely lady. Would definitely be using Oakfield again! Hopefully not too soon, as I'm in love with my new home!
Becky · 21 June 2018
★★★★★ 5/5
GoogleWe have been dealing with Charlie and she has been an absolute pleasure. So lovely and constantly keeping us in the loop with the rental process. Would highly recommend this company!!
Sarah · 20 June 2023
Agent replied · 19 June 2024
Morning Sarah
Thank you so much for the recommendation and of course the 5 stars. Charlie is great so this will mean a lot to her and all the team.
Have a lovely day
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleCasey was efficient, professional and friendly.
Robert · 21 June 2019
Agent replied · 19 June 2024
Hi Robert
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleOakfield lettings were superb, they took the headache of finding a tenant away from the landlord and were attentive to detail, courteous and professional at all times, highly recommended Chloe, Casey and Alex! Well done
Sylvia · 20 June 2020
★★★★★ 5/5
GoogleWe were shown around the flat by Sam, very helpful and knowledgeable of the property. Once we had decided it was the one for us Sam put everything in place very quickly and within 3 days he had everything sorted and in place for us, great service and would definitely recommend.
James · 20 June 2020
Agent replied · 19 June 2024
Hello James,
Thank you for the positive review we will be sure to let Sam know about the experience you had.
★★★★★ 5/5
GoogleThese guys let my flat for me. James visited, friendly, knowledgable, fast transaction. Issy also very conscientious about finding the right tenant. Would highly recommend
Gillian · 23 October 2023
Agent replied · 19 June 2024
Hi Gillian
Thank you for leaving such a great review for James and Izzy receiving reviews like this means so much to them.
Kind regards
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleIzzy and Caitlin are very professional and their customer service was top notch. Thanks ladies, I’ll recommend OAKFIELD for Lettings always.
Aminata · 21 January 2024
Agent replied · 19 June 2024
Hi Aminata
We appreciate this 5 star review so much!! Izzy and Caitlin really are the best letting agents and work so hard to provide the best service to their clients.
Have a great day.
Many thanks
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleVery good service, we sold straight away, would use them again
Brian · 25 July 2024
Agent replied · 24 August 2024
Thanks for this 5 star review Brian!
Best wishes
Kerry Newstead
Sales Director
★★★★★ 5/5
GoogleI emailed estate agent on the evening of the 11/3/22
On the 12th a lovely young lady Charlie Hamilton pond me
What a absolutely efficient lady she was helpful friendly
Absolutely brilliant customer service skill assist to your company
Laraine · 20 June 2022
Agent replied · 19 June 2024
Good Morning Laraine
Thank you so much for leaving this positive review about Charlie, she will be, as we are delighted to receive such great feed back.
Thanks for taking the time to do this.
Have a great day
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleExcellent service from the first point of contact. Our property was brilliantly presented with a great video by Phil which lead to many viewings and a very quick sale.
I would highly recommend Oakfield, their customer service is superb.
Jan · 20 June 2022
Agent replied · 19 June 2024
Good Morning Jan. Thank you so much for taking time out and leaving this review, really does mean so much not only to Phil but all of us at Oakfield. Phil is an exceptional member of our team and constantly is going above and beyond for his clients. Have a great day.
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleOut of all the agency we have been this far the best one. We been look after by Casey and she was a delight during the whole process. She was helpful, professional, knowledgeable and all of this with a certain “joie de vivre” that make the procedure smoother that it is usually.
Ludovic · 21 June 2019
Agent replied · 19 June 2024
Hi Ludovic
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleSelling my property through Oakfield was the best decision I ever made. A friendly and most efficient service from all staff, regular updates and always going out of their way to put my mind at ease and any queries were dealt with immediately. I highly recommend Oakfield to any buyer or seller.
Annick · 21 June 2019
Agent replied · 19 June 2024
Dear Annick,
Thank you for your five star review and kind comments. We are so pleased that you have been happy with the service provided and we hope that you will be very happy in your new home.
Kind regards
Charlotte
Branch manager
★★★★★ 5/5
GoogleI really found James Parris to be extremely helpful explaining processes and offering alternatives with admirable patience!!
Ushehwedu · 21 March 2024
Agent replied · 19 June 2024
Good morning
Thank you for this wonderful review for James it is so appreciated by him and the rest of the team at Oakfield.
Best wishes,
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleOur change of tenants was carried out efficiently and with minimal delay. The refurbishment of the property was arranged and carried out to a high standard and on time A very professional service by friendly staff.PositiveResponsiveness, Quality, Professionalism
Margaret · 20 June 2022
Agent replied · 19 June 2024
Morning Margaret
Thank you so much for leaving us this fantastic review and 5 star rating, really is appreciated by us all at Oakfield
Neil Newstead Founder & CEO
★★★★★ 1/5
GoogleBooked to view a property but would be 15 minutes late due to unforseen traffic. Unfortunate considering the distance we travelled to get here. Phoned ahead of time and were told we cannot view the house anymore and were not offered an alternative time/date.
Jake · 20 June 2021
Agent replied · 19 June 2024
Dear Jake,
We are sorry that your experience didn’t match your expectation.
Please know that this was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers.
I’m sure you can appreciate that Saturdays can be very busy when wanting to view properties and if you missed your allocated appointment, we will always do our best to accommodate where possible.
Please could you contact me at phil@oakfieldproperty.co.uk or on 01323 723500 and we will work with you to resolve this as quickly as possible.
Kind regards
Phil Hall
Branch Partner
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