Trusted Agent profile · Eastbourne

Freeman Forman Eastbourne reviews

4.6

★★★★★ Excellent

203 reviews across 1 platform

44 Terminus Road, Eastbourne, BN21 3LP

Part of Freeman Forman, see every office.

Freeman Forman's office in Eastbourne, at 44 Terminus Road, is rated 4.6 out of 5 across 203 reviews on 1 platform, including 203 Google reviews rated 4.6.

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4.6 / 5

203

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.

5/5

Google

Recently moved into a new home, the lettings team were fantastic, dealt with me on a very professional and prompt manner. Really happy with the way things went. If you're looking to move, I would recommend using Freeman Forman as your Estate Agents. :) 5*

DarkBy · 17 June 2023

Agent replied · 16 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Very good experience, Lorna was very nice and made it very easy and quick for us to move in.

Banusz · 18 June 2019

Agent replied · 16 June 2024

Many thanks Banusz for the fantastic 5* review of your experience with our local Freeman Forman team. Best wishes, Lucy

1/5

Google

I booked a viewing of a property to purchase. The day before the viewing the agent rang me to say they have just agreed an offer on the property. This is a terrible service for the seller. They did not give the seller the opportunity to get the best price for his property.

Geoff · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Very Efficient and quick service

Raman · 16 April 2025

Agent replied · 16 April 2026

Thank you for your glowing 5* review Raman. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

Brilliant Service (Eastbourne) Both Felicity and Natasha are a credit to the company, very friendly and welcoming, answered all questions and helped with everything, very thankful!!

James · 18 March 2024

Agent replied · 16 June 2024

Thanks James Belcher for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

It is a pleasure being a customer of freeman and foreman for a number of years and meeting fran was a pleasure thanks again

Peter · 16 April 2024

Agent replied · 16 June 2024

Thank you for your 5* review! Great to learn about your experience with our local team. Kind regards, Scott @ Customer Care

5/5

Google

Dan at Freeman Forman was soo helpful. From searching for an apartment to moving in, he was hands on and I had such a smooth experience with them. They even gave me a gift box!

Oluwaseun · 22 July 2023

Agent replied · 16 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Landlord experience is very good and reliable and friendly service. Always find nice tenants for us. Really happy with FF and have been working with them for many years. Thank you and keep it up!

Chris · 24 February 2025

5/5

Google

Liam Gilmour on the sales team was so so helpful helping me find my dream home. He kept me updated all the way through my purchase. Couldn't be happier :)

Freya · 17 June 2023

Agent replied · 16 June 2024

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

The whole team at Freeman Forman helped in making a smooth and straightforward moving experience. They were friendly, helpful , forthcoming and accessible. This helped take away much of the stress moving can bring!PositiveResponsiveness, Quality, Professionalism

Christy · 17 June 2022

Agent replied · 16 June 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Very good experience with all of the lettings team, the whole process was very streamlined and professional, would definitely recommend

Abbey · 20 September 2023

Agent replied · 16 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Amazing service, made me feel so comfortable with the process of moving out for the first time. Adam and Ryan answered any questions I had and made it all run smoothly!PositiveQuality, Professionalism

Holly · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I popped in recently and was welcomed in by Alex. He was very professional and knowledgeable in every aspect of what we were looking for. Some great advice given and taken on board. I will definitely be asking for him again in future! 10/10 would recommend!!

Adrian · 18 June 2018

Agent replied · 16 June 2024

Good afternoon, Thank you for taking the time to leave this review, It is always great to see feedback like this as it confirms to us that we are delivering the 5* service that we always aim to provide. Many thanks again for taking the time to leave this review. Kind regards Regan

5/5

Google

Exceptional service from start to finish. I had used other agents for some of my properties before, but Freeman Forman exceeded my expectation. I had one of my properties on with 3 agents, including Freeman Forman. They were the only agent who kept me informed after every viewing and they found me a tenant before the other agents. I have now instructed them on two of my other properties and plan to hand over my portfolio in the near future in order for me to enjoy my retirement. I can be rest assured that they will look after my properties and tenants.

Simon · 19 June 2013

5/5

Google

Freeman Forman successfully let my property after only one viewing. They have been helpful and professional throught the process and have provided me with the perfect tenants who were exactly what I asked for. I opted for the full management service, and it has been worth every penny. From the initial valuation right through to the day to day running of my property, I have been informed at every stage and cannot fault them. The staff are extremely helpful and friendly and nothing is too much trouble. A first class service. I would recommend them to anyone. Thank you Freeman Forman!

Maria · 19 June 2013

5/5

Google

I've had an amazing experience from Lorne, Dan and the rest of the team, they always happy with any questions that have come up and always make me feel welcome thanks to you all. Will recommend to anyone

Allen · 17 June 2020

Agent replied · 16 June 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).

5/5

Google

Very professional and kind team. I am recommending Freeman Forman!!! The Best professionals and very kind team!

Kera · 17 June 2023

Agent replied · 16 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Alex from Freeman Forman helped us with every step of our move. Without his help we wouldn't of been able to move so quickly making our living arrrangments a tricky situation. Kind/ helpful/ knowledgeable. Couldn't fault the service. Def recommend! Thankyou.

James · 18 June 2018

Agent replied · 16 June 2024

Thank you James for the great 5 star review and recommendation. It is great to read that you were supported at every step of your move. I will make sure i share this review with the Freeman Forman team in Eastbourne. Best wishes, Sarah.

5/5

Google

Professional and very helpful. Always there to answer any questions with no trouble at all. Made my move run smoothly. Thank you to all the team.PositiveProfessionalism

Elleni · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Very professional and attentive

Ashley · 18 March 2024

Agent replied · 16 June 2024

Thanks for your great 5* review ashley watson. Kind regards, Lucy, Customer Relations.

5/5

Google

Staff are brilliant, I had direct dealing with Jamil and Lucy. They did try their best in achieving the sale although I priced the property above market price. Thank you for all the hard work and efforts.

William · 18 June 2018

Agent replied · 16 June 2024

Fantastic to read William that you found the whole team at Freeman Forman in Eastbourne so brilliant and hard working. Thank you for your 5* review! Best wishes, Scott.

5/5

Google

Freeman Forman gave me an outstanding support and they sorted out a house for me very fast. Charlotte and the staff in Eastbourne branch made everything clear and pleasant. Thank you ever so much guys!

Ricardo · 18 June 2018

Agent replied · 16 June 2024

Hi, Ricardo Thank you for leaving this review. I'm glad to hear that Charlotte and her team ensured that everything ran so smoothly for you. All the best at your new property! Kind regards, Chris

5/5

Google

Great experience with Liam couldn’t have been any more helpful lovely gentlemen best estate agent I’ve dealt with for sure

Michael · 17 June 2022

Agent replied · 16 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

When you walk in the staff are very helpful,very polite. Its really clean and tidy.My first time at a estate agents,would really recommend Freeman Forman at eastbourne .5 Star

Sandra · 17 June 2020

Agent replied · 16 June 2024

Thank you for your 5* review! I will make sure your kind words are forwarded onward to the local team. Best wishes, Scott

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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