Trusted Agent profile · Eastbourne

Freeman Forman Eastbourne reviews

4.6

★★★★★ Excellent

203 reviews across 1 platform

44 Terminus Road, Eastbourne, BN21 3LP

Part of Freeman Forman, see every office.

Freeman Forman's office in Eastbourne, at 44 Terminus Road, is rated 4.6 out of 5 across 203 reviews on 1 platform, including 203 Google reviews rated 4.6.

Google logo

4.6 / 5

203

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.

5/5

Google

Friendly and helpful. Highly recommend

Jason · 21 August 2023

Agent replied · 16 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

amazing experience, liam was so helpful and made me feel super comfortable :)

Sammy · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

We have had a lot of help from Mollie five star treatment,very professional service,very polite allways willing to help many thanks

Stuart · 17 June 2020

Agent replied · 16 June 2024

Thank you for your 5* review! I will make sure your kind words are forwarded onward to the local team. Best wishes, Scott

1/5

Google

Found Lucy in letting to be rude, snorting and hanging up on me because I complained. Poor attitude, much friendlier and professional agents in the town

Spud · 18 June 2017

Agent replied · 16 June 2024

Good afternoon, thank you for taking the time to leave us this feedback. I would like to apologise for you having received poor service and assure you that this is certainly not what we expect. If you would like to discuss this further, please contact us at customercare@countrywide.co.uk. Many thanks

5/5

Google

Fantastic service from Alex and Dan in the lettings team. Best lettings service I have received in 12 years of experience!

Aimee · 18 June 2019

Agent replied · 16 June 2024

Hi Aimee Thank you very much for this review and the 5* rating! Great to hear that Alex, Dan and the lettings team have provided you with such fantastic service! Kind regards, Jake

5/5

Google

Keep up the good work Liam :)

Georgia · 17 June 2022

Agent replied · 16 June 2024

Hey Georgia! Thank you for your lovely 5* review for the branch. Liam and the team really appreciate you taking the time to leave us this feedback. Best wishes, Graham - Customer Relations

5/5

Google

Agency highly recommended. A huge range of properties, useful and polite staff. Customer service really good.

Juan · 17 June 2020

Agent replied · 16 June 2024

Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.

5/5

Google

Well organized and efficient!

Giacomo · 17 June 2022

Agent replied · 16 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Really great services at Eastbourne. Thank youPositiveResponsiveness, Quality, Professionalism, Value

Grace · 17 June 2021

Agent replied · 16 June 2024

Many thanks for the wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

helpful, great customer service! highly recommend.PositiveProfessionalism

Lilyceleste · 17 June 2021

Agent replied · 16 June 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Very helpful and friendly thank you

Stuart · 17 June 2021

Agent replied · 16 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations

5/5

Google

Professional and friendly staff in Eastbourne branch. The real estate agent to go to!

A · 18 June 2018

Agent replied · 16 June 2024

Good morning, Thank you for leaving this wonderful 5* review about our Eastbourne Branch. It is great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide. Many thanks again for taking the time to leave this review. Kind regards, Regan.

5/5

Google

Dealing with freeman and foreman made my whole moving experience an absolute breeze. I had the pleasure of dealing with charlotte and she really went above and beyond to make sure I found a place that i felt at home in. Very thorough and very friendly.

Graham · 18 June 2018

5/5

Google

Genuine n convenient i really like their service.

Hon · 17 June 2020

Agent replied · 16 June 2024

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

Friendly and polite staff, willing to help.

Kazimiera · 18 June 2019

Agent replied · 16 June 2024

Thank you Kazimiera. Best wishes, Mark

1/5

Google

Rating only, no written review.

Jordan · 12 August 2026

Agent replied · 12 October 2026

Thank you for your feedback and we’re sorry if you’ve had a difficult experience. We’d like to know more about this so please email us at review@countrywide.co.uk and we’ll happily look into this for you.

1/5

Google

Won't return calls. Rude and time wasters.

Jon · 18 June 2017

Agent replied · 16 June 2024

Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience, if you would like to discuss this in further detail please contact review@countrywide.co.uk, Many Thanks.

1/5

Google

Inefficient and incompetent!

John · 18 June 2018

Agent replied · 16 June 2024

Hi John, Thank you for taking the time to leave this feedback. I am disappointed to read this. If you have any concerns you would like to discuss, please do not hesitate to contact us here at Freeman Forman. Many thanks again, Regan.

5/5

Google

Rating only, no written review.

Jatavath · 26 March 2026

Agent replied · 16 April 2026

Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!

5/5

Google

Throughout the process the Freeman Foreman team were helpful supportive and took the initiative to make sure the move went really smoothly. Thank you !

John · 18 June 2018

1/5

Google

Rating only, no written review.

Arantxa · 24 September 2025

Agent replied · 16 June 2024

Thank you for your 5* review!

5/5

Google

Rating only, no written review.

Carlos · 28 July 2025

Agent replied · 16 April 2026

Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team

5/5

Google

Rating only, no written review.

SAI · 16 April 2025

Agent replied · 16 June 2024

Thank you for your 5-star rating!

5/5

Google

Rating only, no written review.

Philip · 16 April 2025

Agent replied · 22 October 2024

Thank you so much for leaving us a 5* review Philip!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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