Trusted Agent profile · Eastbourne
★★★★★
203 reviews across 1 platform
44 Terminus Road, Eastbourne, BN21 3LP
Part of Freeman Forman, see every office.
Freeman Forman's office in Eastbourne, at 44 Terminus Road, is rated 4.6 out of 5 across 203 reviews on 1 platform, including 203 Google reviews rated 4.6.
Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
5/5
GoogleWhen tenants lived out early, Freeman Foreman stepped in and found tenants immediately and had my place relet as quickly as possible
Thanks Rosemary for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently rented a property through this agency and had a great experience. My main point of contact was Natasha who was so helpful, friendly and positive throughout the whole experience and along with her colleagues Ryan and Felicity, made the process very smooth and hassle free. Highly recommended.
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFelicity, Natasha, Ryan, and the team were amazing. The service provided was really good. We had a problem with the first property but they were able to help us find another property instead. A big thank you to everyone for the help. We really appreciate it. Highly recommended!
Thank you for leaving us your superb recommendation and 5* review Jenny. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you the perfect services provided on both properties. Very good communication and effort which leads to a very good outcome.
Thank you for your kind words, Nik! We are thrilled to hear that you were pleased with our services and communication. Your satisfaction is our top priority. If you need any assistance in the future, feel free to reach out.
5/5
GoogleSuperb! I pleased I changed managing agents for my rental property, when I was seriously considering going back to self managing.
Thanks Michelle for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSold a few times, but my experience with Freeman Forman was by far the best, Ross, Lucy & Jamil were a pleasure to deal with!PositiveProfessionalism
Many thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleThanks so much for the service provided by Felicity and Daisy from their Eastbourne office finding me a good tenant.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleI would like show my upmost appreciation for Freeman Forman Lettings for once again setting a superb standard of professionalism from start to finish in letting out my property. They are yet to fail to fulfil their promises and year after year take it upon themselves to make the job as painless as possible for me as a landlord, even in this climate. Thank you guys! Keep up the good work. Best regards,PositiveProfessionalism
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
4/5
GoogleAll staff are friendly & polite. Returned calls promptly at times they were busy. Fees were good too. Thank you everyone especially Lucy for all her help and advise. I would definately recommend.
Hi Shellie Thank you for leaving this review. I am delighted to hear that Lucy and the team have managed to provide such an excellent level of customer service. If there is anything we could have done to earn that extra star do not hesitate to let us know! Kind regards, Chris
5/5
GoogleI am extremely grateful for the support and patience that I received Freeman Forman. Any issues that had was resolved efficiently by the Letting Agents Felicity and Natasha. Thank you so much for helping through the process of renting my property. Highly recommended!
Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
5/5
GoogleGreat service from Harley. Repairs are sorted quickly. Highly recommend them to anyone who is looking for a property.
Thank you for your 5* review and recommendation Paul. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleDaisy and Felicity have been amazing at finding me tenants for my properties the past few years. If I have any problems, they are always so helpful and understanding. I would highly recommend Freeman Forman Lettings team! Such a lovely team!
Dear Liam, thank you for your kind words! Daisy and Felicity are thrilled to hear about your positive experience with our lettings team. We appreciate your recommendation and look forward to continuing to provide you with excellent service. Thank you for choosing Freeman Forman Lettings!
5/5
GoogleVery helpful staff, nothing was ever too much to ask! Thank you Eastbourne team for being covid safe and working hard during these times.PositiveProfessionalism
Many thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have recently instructed Freeman Forman to find a tenant for my property and was delighted with the service from the moment I walked into the office until the tenant moved in. The marketing was comprehensive, accurate and attractive. They were also the most competitively priced. I dealt exclusively with Alex, the assistant Lettings manager and I cannot speak highly enough of him. He is polite, personable, knowledgeable, efficient and reliable. His communication at each step of the process was exemplary. He made the whole process a stress free as possible. I couldn’t recommend him and the company highly enough.
Hi Jenny Thank you for taking the time to leave this review and the excellent comments about Alex. I will make sure everything you have said is fed back to him because it sounds like he has earned those 5 stars! Kind regards, Chris
5/5
GoogleThank you so much to all the team at freeman forman in Eastbourne for helping me find a new property! I love it and I’m so happy in my new home. Especially the letting team and felicity for getting everything processed really quickly for me
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent friendly service. Dan was the best.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe whole process was made very easy, we were never kept waiting for any information and were always kept in the loop. Ryan who we dealt with for the face to face aspects was particularly friendly and very approachable. Every other member of the team we spoke to on the phone/via email were also wonderful.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat staff. Very satisfied with their service. They are excellent at finding good tenants. Very trustworthy
Many thanks Ingrid for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently rented a beautiful 2 bed apartment in Eastbourne on the harbour, and both Natasha a felicity have been amazing through the entire process, always on hand to help and always find an answer or resolution quickly. Thanks guys
Hi Arron, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
5/5
GoogleCharlotte at Freeman Foreman in Eastbourne has been extremely helpful and efficient at dealing with new tenants and making sure the process went as smooth as possible.
Hi, Tony Thank you for taking the time to leave this review. I'll make sure this gets fed back to Charlotte as it sounds like she has earned each of those 5 stars! Kind regards, Chris
5/5
GoogleLorna is Really friendly and helpful! Made our move very easy and always quick go respond with any queries we have had! Highly recommend!!!
Thanks Katy. Best wishes, Mark
5/5
GoogleGreat service throughout the whole letting process for me as the landlord. Staff are professional in a friendly and sincere manner. I have used this firm several times and I've always been very satisfied. They have a great team in Eastbourne which I can highly recommend!
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleVery good experience, Lorna was very nice with us and made it very easy and quick for us to move in.
Thank you Kieron for the excellent 5* review, I hope you are all settled in to your new property. Best wishes, Lucy
5/5
GoogleExcellent customer service from Felicity in the Eastbourne branch.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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