Fox and Sons reviews

★★★★★ 5/5

Google

Jack Johnson is a super hero. Very knowledgeable, patient and diligent. He will always be my go to for mortgages and I would recommend working with him for your mortgage, without any hesitation or caveats whatsoever.

Thomas · 12 June 2023

★★★★★ 1/5

Google

Officially *the* laziest estate agents in Brighton & Hove! Well done!!! Shockingly poor service. On two separate occasions they were unable to attend a viewing and stood me up. When arranging a second viewing on a property I was informed of the 'situation' which the first agent had 'forgotten'. Blatantly encourage gazumping. Have had similarly poor experience at their Western Rd office. Proper cowboys, they just need somewhere to leave their horses and the look would be complete!

Tony · 13 June 2016

★★★★★ 1/5

Google

I had my property on sale with Fox & Sons Hove branch for no less than 3 years. Admittedly it probably was a niche house to sell as it had seven bedrooms. However, there were a whole series of problems that didn't help the sale. Firstly, I think the initial valuation by them was probably too high, but they may have done this so that they secured the business. Secondly the marketing was very poor. I had to rewrite the initial introduction on the sales document as it was so poor. The photographs taken did not do the house justice as was remarked on by several viewers. Then the best of the photographs that were taken were excluded from the sales document and it took them a long time to retrieve these. Thirdly, I felt the manager tried to bully me into actions I didn't want to take, and I had at least two flaming rows with him. To be fair they did do some good things like help to get me a roofer quickly when a tree blew down in my garden and the manager did put more effort into selling it when he latterly came on board. If things had stayed there I may have been tempted to give two stars. However, the thing that I have really given the one star for is what happened when a buyer was finally found. I had really semi taken the property off the market after three years with no sale, but allowed someone to come and see it and they made an offer. However, in three years you can imagine the price of houses had gone up a lot and my asking price hadn't. I initially accepted the offer but on looking at other houses, my house seemed very under priced. The manager at Fox Sons told me that these were just asking prices and the price i got was good. However, I did not trust this answer and got three more agents to value the house. Two said I should get 200,000 more and the third much more. The manager of Fox & Sons had anticipated this would be the case, as I think he knew how under priced my house was and had already asked the buyers what they could go to. The buyers could go to another 100,000, which I accepted as I was sick of the whole business after three years. However, the overall impression I have was that Fox & Sons are not professional and that they really didn't care that the price of my house was way too low as long as they got a sale; i.e. I felt they were not acting in my best interest but theirs. I wil never use them again and suggest you don't.

Roger · 12 June 2023

★★★★★ 5/5

Google

All the team at Fox and Sons Hove have been amazing. The mortgage process was made easy by Jamie Elvin, who helped me through every aspect of the complicated project I presented him. His ability to work through the facts and figures with ease and speed is admirable. I have recommended them to friends and acquaintances many times.

Linda · 12 June 2022

★★★★★ 5/5

Google

Great service and excellent communication. It really felt like Keira, Sam and the rest of the team had our backs throughout the sale process. Would definitely use again. Thanks!

Rob · 25 July 2024

★★★★★ 5/5

Google

brilliant service provided on getting my property completed before Christmas! Keira was so helpful with everyhthing always replied to emails and phone calls never ignored me which with alot of estate agents this happens! also i Will be using fox and sons again in 3/4 years time when I want to buy a bigger property :)

Luke · 13 June 2018

★★★★★ 5/5

Google

We recently brought our first property through Fox and Sons Hove; Drew and the team were so helpful, and managed to get help get our purchase through really quickly. We had regular updates, which helped put our mind at ease as we previously had a purchase fall through with a different agent. Will definitely use again.

Samantha · 13 June 2018

★★★★★ 5/5

Google

Jack was a fantastic broker who I would recommend over and over. He was so informative, thorough, accommodating and reliable! He explained things perfectly for me as a first time buyer!

Tally · 12 June 2023

★★★★★ 5/5

Google

Bought through Hove Fox and Sons and they were super nice and helpful all the way through the process. From the first viewing which i was late for through to the stressful final weeks of closing. Everyone I dealt with there was really really great, especially Keira!

Poppy · 12 June 2021

★★★★★ 5/5

Google

Sam and Keira, have been a pleasure to work with in the purchase of our new home. Communication has been clear, with regular updates. I would recommend them. Dean

Creative · 25 June 2024

★★★★★ 5/5

Google

James Elvin provided an exceptional service from start to finish. Extremely knowledgeable and communication skills were second to none. Very professional throughout and nothing was ever too much. I would highly recommend to all friends and family. Thank you James!PositiveProfessionalism

Marvin · 12 June 2022

★★★★★ 5/5

Google

Jack at Fox and Sons was a superb advisor. He went above and beyond what I was expecting and I am glad to have built up this relationship for future Mortgage discussions. Would recommend

Evan · 10 February 2024

★★★★★ 5/5

Google

I bought a property advertised by this branch of Fox and Sons. Darren and his team were really helpful in arranging appts and making sure both I and the vendor were staying focused and responding promptly. Very good.PositiveProfessionalism

Teji · 12 June 2022

★★★★★ 4/5

Google

I purchased my property through fox and sons and whilst it wasn’t without it’s stress fox and sons were great at helping. Keira was fantastic and really helped move things along and kept me up to date.

Sarah · 12 June 2022

★★★★★ 5/5

Google

Jack was a fantastic broker who I would recommend over and over. He was so informative, thorough, accommodating and reliable! He explained things perfectly for me as a first time buyer!

Talya · 12 December 2022

★★★★★ 5/5

Google

Brilliant friendly service from start to finish. Updated regularly on progress of sale. Very sensitive to the fact my mother-in-law was an elderly lady. The team supported her throughout and were always happy to have a chat when calling with the purchasers. Thank you Drew and team greatly appreciated.

Gillian · 13 June 2018

★★★★★ 5/5

Google

I dealt with Fox and Sons in Hove for the purchase of a flat on Hove seafront in late 2021. All the staff at the branch were extremely helpful throughout the whole process, even when the seller had to get rid of an awkward tenant, they really couldn't have done anymore; Keira and Darren in particular were excellent. Jamie at the branch helped me get my mortgage too. I would highly recommend Fox and Sons and wouldn't hesitate to use them again.PositiveResponsiveness, Professionalism

Nina · 25 August 2022

★★★★★ 5/5

Google

Great communication and a nice easy purchase, thanks for all of your help! Would recommend. Keira always on hand when comms was needed.

Amber · 26 May 2024

★★★★★ 5/5

Google

Big thanks to Jamie Elvin for helping us with our mortgage as our broker. He took the time to explain everything and was quick to respond to questions and queries

Rob · 12 June 2022

★★★★★ 5/5

Google

Fantastic, professional, personal and friendly service from Fox & Sons Hove Office. Drew Bailey went the extra mile to help the sale of my property, kept me well informed and proactively helped with communication between all parties involved. Thanks Fox & Sons Hove!

Justine · 13 June 2019

★★★★★ 5/5

Google

From start to finish we felt we were in safe hands with the Hove branch of Fox and Sons. They are a friendly, efficient, professional team and it was good to have them in our corner during a long and difficult sale process. They chased up the solicitors, kept in regular contact with us and with the buyers, and were always there at the end of the phone with reassurance and advice. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Jane · 25 August 2022

★★★★★ 5/5

Google

Jamie has been a god send, taking the time to guide me through various mortgage figures and scenarios. Great knowledge of how everything works - thanks for your support!

Oliver · 12 June 2022

★★★★★ 5/5

Google

Excellent service throughout. Everyone kept us informed and helped speed the progress where they could. Would definitely recommend

Brian · 11 June 2024

★★★★★ 5/5

Google

Keira and team were fantastic during the purchase of my flat. She was always on call and ready to answer my endless questions! I'll definitely be using Fox & Sons again in the future.

William · 12 June 2021