Trusted Agent profile

Fox and Sons reviews

4.8

★★★★★ Excellent

169 reviews across 1 platform

161 Church Road, Hove, East Sussex BN3 2AD

Fox and Sons's East Sussex office at 161 Church Road is rated 4.8 out of 5 across 169 reviews on 1 platform, including 169 Google reviews rated 4.8. Checked 9 October 2026.

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4.8 / 5

169

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the East Sussex office, from every platform, shown as written. First names only.

5/5

Google

I had a fantastic experience working with Rebecca (Becki) Lake while arranging my mortgage in principle. As I was completely new to the process, I really appreciated how clearly and patiently she explained everything to me. She broke down what could have been an overwhelming process into manageable steps and made sure I understood all my options. Becki was approachable, knowledgeable, and always happy to answer my questions, no matter how small. Her guidance gave me real confidence and peace of mind at what can be a stressful time.

Maria · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We are so glad to hear that you had a fantastic experience with our team member, Rebecca. Making sure our clients understand and feel confident in the mortgage process is a top priority for us. We pride ourselves on approachability, knowledge, and patience, and we are thrilled to hear that you experienced just that. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I’ve recently purchased a house in Hove and Ben Heasman was my contact at Fox & Sons. Ben kept in regular contact, returned my calls and quickly came back with answers on my many queries (which was challenging as the owner lived abroad). Ben was always friendly yet professional and I can honestly say I rate the service he provided higher than that of my own estate agent. If I was ever to sell my house Ben would be the person I’d contact, he is a credit to Fox & Sons and a very valuable member of their team.

Angela · 21 December 2025

Agent replied · 28 December 2025

Thank you for choosing Fox & Sons for your home purchase in Hove! We're thrilled to hear that our agent, Ben, provided top-notch service and exceeded your expectations. We'll be sure to pass along your kind words and we look forward to working with you again in the future. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I've purchased a property though Fox and Sons and the process has been quite long and frustrating but Becki has been a star. She went above and beyond to help us with out mortgage application and try to speed up the conveyancing process when everyone went silent. She's always proactive and explains things clearly and simply. I'm so glad that she's our Broker and I would definitely recommend her

Federica · 16 January 2026

Agent replied · 16 April 2026

Thank you for your kind words! Our team takes pride in providing exceptional service and we are delighted that Becki was able to make a positive impact on your property purchase. It was our pleasure to assist you and we truly appreciate your recommendation. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

I recently purchased a flat in Hove through Fox and Sons. My Mortgage Broker was Rebecca Lake (Becki), and she was fantastic. She was incredibly clear, patient, fast to respond, and found me rates that were unavailable with L&C. She was always happy to answer questions I had, and she went above and beyond to make sure I understood everything. I always felt like I was in safe hands. I honestly can't recommend her enough! Although Fox and Sons (the agency) were technically representing the seller, they were always responsive, open to negotiation, and I sincerely appreciated Francesca's help getting things over the line.

Arnie · 22 July 2025

Agent replied · 28 December 2025

Thank you so much for your wonderful review! We are thrilled to hear that Becki provided exceptional service as your mortgage broker. Our team at Fox and Sons always goes above and beyond to ensure our clients are well taken care of. We truly appreciate your recommendation and thank you for choosing us for your home-buying needs. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Myself and my partner recently purchased our first home together. We did this with the help of Rebecca Lake, the mortgage broker at Fox and Sons Hove. Becki has been phenomenal, I sincerely believe we wouldn't have got a mortgage without her help and skills. She has made herself contactable throughout our buying process, and has been always happy to help and answer questions - she even helped us go through our surveyor's report! She really has gone above and beyond for us, and words can't express how grateful we are for everything she has done for us. I think it is worth mentioning as well that I am on a stipend instead of a wage and so it was definitely going to be challenging to get a mortgage, and yet Becki found us not just a mortgage agreement but one with excellent rates and for more than we expected.

Amber · 11 June 2025

Agent replied · 28 December 2025

Thank you for choosing Rebecca Lake at Fox and Sons Hove to help you with your first home purchase. We are thrilled to hear that she went above and beyond to find you a mortgage with great rates despite your unique financial situation. Congratulations on your new home! Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Having purchased my first property, I couldn’t have been any more greatful for the knowledge, support and dedication from Becki Lake in the Hove branch. A real asset! Nothing was too much to ask, no such thing as silly questions, and in such a stressful time, this was greatly appreciated. Thank you Becki!

Fern · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled that Becki's knowledge, support, and dedication made buying your first property a positive experience. We will make sure to pass along your feedback to her. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We used Fox&Sons to buy our new house and we couldn't be happier. Special thanks to Rebecca Lake for her support , provided excellent advice, kept us informed at every step, and handled all the paperwork diligently. We definitely recommend her and Fox & Sons agency in Hove . Aga and Ago

X · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words, Aga and Ago! We are thrilled to have helped you find your dream home with the support of our dedicated agent, Rebecca Lake. It was our pleasure to keep you informed and handle all the paperwork diligently. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

As a first-time buyer, I approached the process with a great deal of apprehension, unsure of what to expect. However, from the moment I stepped into Fox & Sons, my concerns were immediately put at ease. I was warmly welcomed by the lovely Laoisa who talked me through the process, who then introduced me to Becky, the mortgage advisor. From that initial meeting, everything became remarkably straightforward, and I felt genuinely supported throughout. Becky has been truly exceptional, her professionalism, knowledge, and unwavering support made what could have been a daunting experience into a smooth and even enjoyable journey. Thanks to her dedication and guidance, I am now preparing to move into my dream home, something I never imagined would happen so seamlessly. I am incredibly grateful for the outstanding service I received, and I cannot recommend Fox & Sons, and especially Becky, highly enough.

Ella · 24 April 2025

Agent replied · 20 May 2025

Thank you for taking the time to share your experience with us! We are so glad to hear that our team, especially Laoisa and Becky, were able to make your first-time buying process smooth and enjoyable. Kind regards, Lucy, Customer Relations.

5/5

Google

Lizzie was amazing, for personal reasons I was both absent physically and mentally & If it had not been for Lizzie (& the team) sorting out everything for me, I would have had to withdraw the sale. I was kept informed at every stage. All contractors were sourced and engaged with no dramas & I was consulted ar every stage. The whole sale so well managed. I am sure Lizzie went way above what was necessary to make it happen.

Karen · 20 March 2025

Agent replied · 15 April 2025

Thank you for taking the time to leave us your 5* review Karen! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

The team in Church Street, Hove were brilliant from start to finish helping me find the right home and throughout the buying process. Fran was always there to take my calls, answer all my questions and Kate patiently accommodated all my viewing requests. Thanks so much for making nothing seem like too much trouble, it's been a pleasure

Elaine · 29 September 2025

Agent replied · 28 December 2025

"Thank you for your kind words! Our team at Church Street is dedicated to providing top-notch service and helping you find your dream home. We're glad Fran and Kate made your buying process smooth and stress-free. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Rebecca Lake supported me through the purchase of my flat and was absolutely brilliant. She was consistently available, patient and clear, and guided me through every step of the process. Thanks Becky !

Claire · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words! Rebecca is an exceptional member of our team and we are thrilled that she was able to provide you with a smooth and positive experience. We truly appreciate your business and hope you are enjoying your new home. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have never thought about the level of difficulties of moving in England, it seems be almost impossible that human beings can control the process without God's help. If we didn't meet Fox and Son Hove, particularly Keira, I probable had already given up the idea of moving. She is such a good communicator dealing with every details and make things move on. She was not even my agent (I was the buyer not a seller) but I owed a lot to her from first veiwing to final completion. Thank you, Keira, you are truly EXCELLENT!

Hyangkue · 25 July 2024

Agent replied · 24 August 2024

Hello Hyangkue, thank you for your wonderful review! We're thrilled to hear that Keira was able to assist you so effectively throughout your moving process. Your kind words mean a lot to us, and we'll be sure to pass along your gratitude to her. Kind regards, Lucy, Customer Relations.

5/5

Google

We’ve had a great experience with Kate at Fox & Sons she’s been incredibly helpful, responsive, and attentive throughout. Even though we ultimately decided to pull out of the sale, her support and professionalism really stood out. Overall, a really positive experience thanks to Kate, and we’re super grateful for all her help!

Danielle · 1 July 2025

Agent replied · 28 December 2025

Thank you for your glowing 5* review Danielle. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We used Fox & Sons to sell our sea front flat and were really impressed with the experience - from the outset communication was excellent and their local knowledge and expertise was clear. They held our hand throughout the process and we wouldn't hesitate to recommend the team, who work together in a way we haven't experienced with other estate agents before. Thank you Sam, Keira, Natalie and everyone else involved in selling our flat!

Natalie · 25 July 2024

Agent replied · 24 August 2024

Thank you for your terrific 5* review and recommendation Natalie. Best wishes, Lucy, Customer Relations.

5/5

Google

Becki is a fantastic, thorough and very knowledgeable mortgage advisor. She’s arranged quite a few for me now and I’d be reluctant to work with anyone else.

Becki · 16 January 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! It's always a pleasure working with you and I'm grateful for your trust in my expertise. Looking forward to continuing to support you with your mortgage needs. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

I have just completed on the sale of my flat. It has been a long and often frustrating process, but Georgia in the Hove Branch took it on and I truly feel that if she wasn't there the sale would not have proceeded as it did. She was constantly on the case and was so supportive and she always responded to queries, emails and calls immediately. A true professional and a real asset to Fox & Sons.

M · 21 December 2025

Agent replied · 28 December 2025

Thank you for taking the time to leave this wonderful review! We are delighted to hear that Georgia provided such exceptional service during your flat sale. Our team takes great pride in helping our clients every step of the way. We truly appreciate your business and will be sure to pass along your kind words to Georgia. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Rebecca Lake (Becki) was my broker during the purchase of a flat. AMAZING wouldn't be enough to describe how helpful she has been throughout. Everyone should have someone like her when going through such a stressful time as buying a flat. She is always available, responsive, patient, goes above and beyond and explains very clearly step by step. She is exceptional and I consider myself very lucky that I got to know Becki

Sveva · 16 January 2026

Agent replied · 16 April 2026

Thank you so much for taking the time to share your positive experience with us, we're thrilled to hear that Becki was able to provide exceptional service during your flat purchase. Our team strives to go above and beyond for our clients, and we're glad that Becki was able to make the process smooth and stress-free. We appreciate your kind words and are lucky to have Becki as a valuable member of our team. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

The best, friendliest, most understanding and nice team ever. As a first time buyer that knew NOTHING, all people in the office were so patient and kind to me and basically held my hand every step of the process, even when I had a family crisis during the mortgage process, they gave me extra support and consideration and I cannot thank Keira, Natalie, Sam & Jack any more. Thanks so much guys!

Jo · 26 May 2024

Agent replied · 11 June 2024

Dear Jo Elias, thank you for your kind words! We are thrilled to hear that our team provided you with exceptional support and guidance throughout your first home buying experience. Keira, Natalie, Sam, and Jack are delighted to have been able to assist you every step of the way. We appreciate your feedback and wish you all the best in your new home!

5/5

Google

My husband and I recently sold and bought through fox and sons and wouldn't hesitate to recommend them. Ben Heasman and Fran Barnett handled the process and did so professionally and effectively. A few unavoidable moves/staffing changes midway through left us a little nervous but Ben took over the process and was amazing. We had really regular updates and he was so proactive. I've purchased 3 properties and have never had an estate agent chasing so regularly on my behalf (at least not without first being nudged by me). We all know estate agents have a certain reputation but our experience could not have been further from this. No sleeze, no hard sales tactics, no dodging our phone calls - just professionalism, efficiency and friendliness. We hope we've found our forever home but if we ever did sell we wouldn't hesitate to reach out! Thanks! Alex and Gina

Anon · 29 September 2025

Agent replied · 28 December 2025

Thank you for sharing your wonderful experience with us, Alex and Gina! Our team at Fox and Sons takes pride in providing professional and effective services to our clients. We are glad to have Ben and Fran on our team who went above and beyond to make your selling and buying process smooth and stress-free. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Fox and Sons were amazing! Keira was our agent and she couldn't do enough to help us and make the sale as swift and easy as she could. I would highly recommend using this agency - they are responsive and reliable. Thank you!

Kate · 16 April 2025

Agent replied · 24 August 2024

Many thanks for your fantastic 5* review and recommendation Kate. Best wishes, Lucy, Customer Relations.

5/5

Google

Sam and Francesca were both super helpful throughout the process. As a first-time buyer, I had lots of questions, and they were always patient and happy to assist. Their support made everything much easier, and I really appreciated their guidance. Would definitely recommend!

Emily · 14 February 2025

Agent replied · 20 May 2025

It’s really lovely to read another 5* review and recommendation Emily. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

Fox and Sons went above and beyond selling the property. Very prompt, very polite, and no service was lacking. Also very friendly meaning I would walk in or call up with any problems had. Special thanks to Keira, Natalie, and Sam.

Kevin · 23 August 2024

Agent replied · 24 August 2024

Many thanks for the fantastic 5* review Kevin. Kind regards, Lucy, Customer Relations.

5/5

Google

We found the whole team, particularly Keira (who's now sold a second property for us!!) and Jack (excellent mortgage advisor), extremely helpful and always quick to act in a calm and highly professional manner. We really felt they were getting things moving, resolving problems speedily, especially towards the latter stages leading up to exchange, taking as much stress out of the situation as was possible. Great team, highly recommended. Thanks a million, Cathy and DesmondPositiveResponsiveness, Quality, Professionalism, Value

Desmond · 10 April 2024

5/5

Google

Fox & Sons did a great job of selling our cottage. They were positive from the get-go & we sold pretty quickly. Sam & the team kept in touch with Fran doing a lot of the 'heavy lifting' as completion drew near. They're well worth their fee.

Lisa · 29 September 2025

Agent replied · 28 December 2025

Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.

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Read Fox and Sons's Google reviews

Questions about Fox and Sons

How many reviews does Fox and Sons have?

Fox and Sons's East Sussex office has 169 reviews across 1 platform: 169 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Fox and Sons's rating?

Fox and Sons is rated 4.8 out of 5 across all 169 reviews, and 4.8 out of 5 on Google from 169 reviews, checked 9 October 2026.

Where is Fox and Sons's East Sussex office?

Fox and Sons, 161 Church Road, Hove, East Sussex BN3 2AD.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.