Cubitt and West Brighton reviews

★★★★★ 5/5

Google

We are buying through Patcham Cubitt and West. We have had a fantastic experience so far. Eloise and Zak have been really great at helping us find our new house. They've really taken the time to get to know our needs. They have been patient and accommodating with us asking for lots of repeat viewings.

Kelsh · 13 August 2026

★★★★★ 5/5

Google

Elouise and her team have been excellent when handling both my recent purchase and a sales listing. Their knowledge of the local Market and the properties is invaluable. They really care about your transaction and this shows is their attention to detail

Pip · 23 September 2024

★★★★★ 5/5

Google

Alice is an amazing agent - she was so knowledgeable about the property she showed us. She knew the house's history, where everything was(which I'm surprised that many agents don't ie. washing machine) and when areas of the house were renovated. Although the home was in great condition and very modern, she also gave a lot of suggestions of how we could improve things further from the garden to the garage. I would 100% recommend Alice as an agent and her expertise.PositiveResponsiveness, Quality, Professionalism

Lisa · 10 June 2021

★★★★★ 5/5

Google

Buying your first home is a stressful life event for anyone! Thankfully we had a fantastic team at Cubitt & West Patcham who made the process as smooth as possible, nothing was too much trouble, very responsive to all queries and multiple viewing requests, highly recommend the team I dealt with - Zak, Veronica and Eloise. Thank you all, Raja & Sultana.

BME90 · 16 August 2025

★★★★★ 2/5

Google

We recently bought our first house through Cubitt and West Patcham. There were good elements of service. We were generally shown round by helpful staff and the sales progression (based in Peacehaven) was generally quick and courteous. But our experience of getting an offer accepted was problematic. I felt it should be shared as a warning to other first-time buyers. After putting our offer in, I was told by ‘Joe’ in the office that the previous buyer had dropped out because of ‘solicitor issues’ and that if we went with the Cubit approved solicitor, that would improve the chances of our bid being successful. This was strange because at viewing we were told the previous buyer pulled out for personal reasons. I wanted to close the sale but said I would look into this solicitor that was recommended by them and get back to him asap. On the way out of the office I received a phone call from Joe again saying the offer would only be accepted if we used the Cubitt recommended solicitor. I explicitly asked ‘Are you telling me that the offer being accepted is contingent upon us using this solicitor, according to the vendor’ I was told it was and we would not get the house if we didn’t oblige. When me and my partner looked into this solicitor, they not only charged double other solicitors, but also pay Cubitt a fee for everyone passed to them. The next day when my partner called Joe, he was informed that there was ‘confusion’ the day before, and our offer had already been accepted, regardless of solicitor. I felt that Joe was using time pressure and my perceived vulnerability as leverage to force us to use their preferred solicitor. This was a lie which was quickly retracted, but was still unprofessional, misleading and unethical. If you use this estate agent beware, do not trust their stories and do not use their recommended solicitors or brokers, independent services cost much less and you can guarantee their independence.

Kerry · 10 June 2020

★★★★★ 5/5

Google

These guys are lovely!! A big shout out for Alice, Zac and Eloise for being so incredibly good at communication - but especially Alice as she's brilliant at personal skills and staying in touch! You you feel very well looked after with this crew :-)

Paula · 10 May 2024

★★★★★ 5/5

Google

Alice @ Cubitt and West in Patcham was great to deal with (as well as the rest of the team we spoke with) always friendly, helpful and understood what was important to us when trying to find a property. We were shown some great properties - thanks C&W and Alice!

Chris · 15 July 2023

★★★★★ 5/5

Google

I highly recommend Cubitt & West in Patcham, and in particular Alice who has gone above and beyond the usual level of service expected from an Estate Agent. Professional, friendly and very helpful.

Hazelle · 2 June 2024

★★★★★ 5/5

Google

Our experience with Cubitt and West Patcham branch has been nothing short of excellent. We are first time buyers buying a house through them, and for anyone that's been in that position, you'll know that there is a lot of information to take in, and it can be a confusing place to be. The team at Patcham took us 'under their wing' with the most personal touch you could hope for, guiding us through the process and continually going above and beyond their duties to make us feel at ease. I honestly can't recommend Alice, Eloise and Zach at C&W Patcham enough, I wish all businesses everywhere were run with this approach.

John · 10 June 2023

★★★★★ 5/5

Google

I honestly cannot thank Alice and the rest of the team at Patcham enough. We were living up North, and trying to buy a house in Brighton during the current boom, from a distance, was a bit of a nightmare. Once we got in touch with Alice, however, all that changed. She kept in touch regularly, not only letting us know of new properties to the market, but also giving us a "heads up" as to ones likely to be coming to market soon. This gave as a great advantage and, after lots of effort & determination all round, we secured the property we wanted. When a problem did arise during the conveyancing, despite being off sick, both Alice and Eloise both got on the phone and had things sorted quickly and with minimum fuss. I honestly think that our return to Brighton would have been far more difficult with any other agent. Alice in particular is a credit to Cubitt & West. Thank you so much!

Mike · 10 June 2023

★★★★★ 5/5

Google

I’ve had a very positive experience with Cubitt and West, and especially with Alice in the Patcham branch. Always very friendly, helpful and enthusiastic. We’re currently looking for a property to buy and she’s been great to deal with and keeps us up to date with new listings. Viewings always well run. Thank you Alice, much appreciated.

Foodie · 10 June 2022

★★★★★ 5/5

Google

Alice @ Cubitt and West in Patcham, I am writing to express my sincere gratitude and admiration for the exceptional service provided by you during our recent property viewing. Although we ultimately did not proceed with the purchase, I wanted to convey our utmost appreciation for your professionalism, knowledge, and dedication throughout the process. From the moment we met, it was evident that you were committed to understanding our needs and preferences. Your thorough understanding of the property, coupled with your ability to provide insightful information about potential extensions and the seller's status, greatly impressed us. Your attention to detail and willingness to answer all of our questions made us feel confident and well-informed. Moreover, your enthusiasm for the property was infectious, and your passion for your work was evident in every interaction we had. Your extensive knowledge of the local market and your ability to communicate effectively ensured that we had a comprehensive understanding of the property and its potential. Despite not proceeding with the purchase, I want to emphasize how satisfied we were with your service. Your professionalism, integrity, and dedication are truly commendable, and I would not hesitate to recommend you to anyone in need of a reliable and knowledgeable real estate agent. Thank you once again for your outstanding service. It was a pleasure working with you, and we wish you continued success in your career. Sincerely,

Bürge · 10 February 2024

★★★★★ 5/5

Google

Eloise and the team were invaluable in assisting with the sale of my Father's house. They were quick to respond to queries, went above and beyond by assisting my Dad with the paperwork involved in a house sale, nothing was too much bother. I would highly recommend the services of Eloise and the team.PositiveResponsiveness, Quality, Professionalism, Value

Stewart · 12 June 2021

★★★★★ 5/5

Google

My experience of visiting properties and finding out more about the buying and selling process with Alice has been absolutely brilliant! I really feel like she's on my side and she's gone out of her way to be helpful. She's insightful about the properties and is always well prepared. She's also given me lots of information and top tips to help steer me through the process of house moving. Really impressive. All the people in the Patcham branch have been so helpful and professional as well. A really excellent service.

Sue · 26 August 2022

★★★★★ 5/5

Google

I think Cubbitt & West are one of the best agents in Brighton. They are organised, helpful, friendly and super honest when it comes to valuations. Alice is amazing and is great at returning calls and getting any info you might need. The staff are always friendly and professional and I have always recommended them to others because they just get the job done. Cannot speak highly enough of these guys.

Laetitia · 10 June 2023

★★★★★ 5/5

Google

Robert from cubitt was in my opinion really really good! I viewed a house he had for me and he was able to accommodate viewings at short notice. Even though I did not buy the house at the end, Robert was really courteous and understanding. Really professional!! I remember thinking how nice he was and patient he had been!

Nicky · 10 June 2020

★★★★★ 5/5

Google

Zak has gone above and beyond since start to finish. Very knowledgeable, friendly and responsive to anything I was unsure. I’ve met many estate agents but he’s the best I’ve come across by a county mile.

Martin · 13 June 2026

★★★★★ 5/5

Google

I can't thank Eloise enough for the help and commitment she demonstrated during the sale of my property from when I first thought about selling through to a successful completion. At all times she was kind, courteous and professional even when I was debating whether or not to stop my sale. Even then she was understanding and I did not at any stage feel any pressure to change my mind. Thank you so much Eloise for all your help - you are a credit to your organisation.

Diana · 10 June 2022

★★★★★ 5/5

Google

I can’t recommend C&W highly enough. It was a pleasure to deal with Eloise, Zak and Alice (and thanks to those behind the scenes who I didn’t meet). From the outset they all went above and beyond to get viewings and to get the property …

Sarah · 16 April 2025

★★★★★ 5/5

Google

No need to go anywhere else.Cubitt and west were exceptional. Eloise,Alice and Zac,A great team.Went over and above to secure a pretty tricky buyer to completion.Cant thank you enough!

Louise · 13 October 2025

★★★★★ 5/5

Google

We have just bought a property via Cubitt & West Patcham and it was a well managed simple process with good communication. Thanks Zak

Mark · 12 December 2023

★★★★★ 5/5

Google

I've been dealing with Michael and his team at Patcham branch for a while now and honestly it's an absolute breeze. They are always on hand to help, communication is always 10/10 and I couldn't fault Michael at all. Looking forward to continuing to work with you all!

Tanya · 11 June 2019

★★★★★ 5/5

Google

Zach from the Patcham branch was outstanding, lovely fella very personable and professional, really easy to deal with.

Iain · 16 October 2025

★★★★★ 5/5

Google

Can't believe how quickly they sold our house and moved us in to our new home. Alice and Eloise looked after us and were both fantatsic. We sold our house for more than we were expecting because we chose Cubit and West and they gave us really good advice. Alice especially is a lovely bubbly sales person so we knew our house was in good hands with her. Many thanks!

Mat · 10 June 2023