Cubitt and West East Sussex reviews

★★★★★ 5/5

Google

I had a fantastic experience with the team at Cubitt & West in Woodingdean. A special thank you to Lisa, who truly went above and beyond throughout the process. She took the time to show me several properties, was always friendly and professional, and made the whole experience feel easy and stress-free. Lisa was also the one who handed over the keys, which was a really lovely moment after all her help along the way. I’d also like to thank John, Kelly and Donna in the office, who have both been incredibly helpful with the aftercare. Any questions or small issues were handled quickly and professionally, which made everything run very smoothly. Overall, a great team and excellent service from start to finish. I’d definitely recommend Cubitt & West Woodingdean to anyone looking to buy or rent in the area.

Jack · 19 March 2026

★★★★★ 5/5

Google

I had a meeting with Kelly from Cubit and West to discuss the potential value of my house. Because we only needed a valuation and have no immediate plans to sell the house I let Kelly know this in advance. In spite of this she really took her time to carry out the valuation and to present me with comparable sales in the area. She was very friendly and helpful and shared a lot of her expertise. I wouldn’t hesitate to recommend Cubit and West and will be sure to appoint them when we decide to sell.

Emily · 16 March 2026

★★★★★ 5/5

Google

Great experience buying our bungalow with Cubitt and West Woodingdean. John and his team were very helpful responding to telephone and email enquiries and they were friendly when answering our questions. They helped make the whole transaction very straightforward and even afterwards found solutions to support us. Thank you for all your help!"

Helen · 26 March 2026

★★★★★ 5/5

Google

We are very grateful with Cubitt and West Woodingdean especially Kelly, Lisa, John and Donna who helped us through out the process of purchasing our new house. They are very approachable and they really guided us to have a smooth process. From viewing to completion. Thank you very much.

Rachelle · 16 February 2026

★★★★★ 5/5

Google

We worked with Garry Wheeler for our home purchase in Woodingdean. I’m new to the area, the country, and the UK buying process. Garry’s guidance and patience at explaining things and following up with vendors and solicitors helped me feel more confident. We couldn’t have done this without him!

Jane · 16 January 2026

★★★★★ 4/5

Google

Our sale ended up taking a lot longer than expected due to a chain collapse on the verge of the initial completion. We can’t blame the agents for this but sometimes communication with us and across the chain could have been better. However, when the sales progressor was changed to Garry Wheeler the improvement in communication and ultimate progress to exchange of contracts felt much smoother and less stressful. I really feel that if Garry had been on our case from the start, the process would have been faster and less stressful and so my 4 stars reflect the excellent job when he arrived compared to less good one up to that point. 31 weeks from offer to completion really shouldn’t be normal or acceptable today when technology combined with good communication could reduce risks of chains collapsing. Thank you Garry for your dogged persistence and daily communication on progress.

Steve · 24 September 2024

★★★★★ 5/5

Google

I can not praise enough the team of Estate Agents at Cubitt & West in Woodingdean. John O'Neill, Garry Wheeler, Lisa Mears and others gave us a professional service with all aspects of marketing from initial consultation and measuring the property to photographs, presentation and arranging viewings. We accepted a good offer price within the first few viewings. The Cubitt & West team continued to suport with communications until sale completion. I would recommend their services for anyone seeking to buy or sell a property withing the Brighton and Hove Area.

Greg · 16 February 2026

★★★★★ 5/5

Google

Though I didn’t use John O’Neill at the Cubitt & West branch, Woodingdean to buy or sell a property, he recommended their in-house solicitors and mortgage services. As a first time buyer, his recommendation and guidance was invaluable. Mortgage Matters Direct were totally amazing in securing me a mortgage, a fast and efficient service with great communication throughout. I would highly recommend them. JS Law, the conveyancers recommend by Cubitt and West were also great, Lauryn Parker-Beaton was very patient in taking me through the complexities of buying a leasehold apartment. Though it took a while, she did a good job in getting the property to completion. John’s knowledge and experience of the buying process was also invaluable, as a first-time buyer this was daunting and stressful, he simplified the whole process for me and held my hand the whole way through. I would highly recommend him and his team of experts, thank you John, I couldn’t have done this without you!

Jason · 26 July 2024

★★★★★ 5/5

Google

To Cubitt & West Estate Agents From day one (Valuation day) of our recent completed move all the staff, John, Lisa, Sarah, Donna at the Woodingdean office and Garry at the Peacehaven office have all been fabulous. When our first buyer pulled out John managed to get another the same day. The ladies in the office were always willing to help if John was away from the office, many questions cropped up as we do not do on line very much, however we were always greeted with a smile and very professional helpful attitude! Several problems cropped up which Garry at Peacehaven calmly sorted out for us in a very friendly, professional manner. Lastly we would like say a big thankyou to Lauryn at the company's solicitors who always had to compromise as we did not do on-line. Kind Regards, Colin & Angela Smith 07/07/24

Colin · 26 July 2024

★★★★★ 1/5

Google

STAFF DO NOT DO DUE DILLENGENCE - It was only after waiting 9 months for the property I was purchasing to complete I was informed this property on Langley crescent was an ex council house that was being bought back by the council instead of being sold to me. They strung me a long with so much false hope. This costed money in conveyancing fees and wasted so much of my time. This branch staff will string you a long and DO NOT do their due dillengence, be sure to do your own - BEWARE and AVOID.

Anthony · 16 January 2026

★★★★★ 5/5

Google

I would just like to say that Garry Wheeler the sales progressor for the Woodingdean office is worth his weight in gold we had a very complexed time having to continuously chase my buyers solicitors, but we got there in the end. So a big thank you Garry.

Kevin · 16 August 2025

★★★★★ 5/5

Google

We recently purchased our first home through Cubitt and West, and as first-time buyers, we felt well-informed and supported throughout the process. After visiting several other estate agents, we often felt like we were being used as bait for bidding wars, but that wasn’t the case here. A special thanks to Garry Wheeler, who kept us updated regularly and made sure everything ran smoothly with the purchase

Az · 24 October 2024

★★★★★ 5/5

Google

Throughout our long journey to find the ‘dream house’ and subsequently the buying process, Cubitt and West, Woodingdean were excellent. Special thanks to Lisa Mears who patiently showed us lots of properties and quietly and professionally smiled at our desire to take on a ‘project’. Once we’d found our house, it was never a bother for Lisa to view the property several more times with us. She kept us informed along the way and answered any questions quickly. Gary Wheeler also kept us very much in the loop with regards to where the sale was at… he chased other parties where necessary and kept open communication between all solicitors and those in the chain. Huge thanks to you both for making, what was a lengthy sale, smooth and hassle free. We’d thoroughly recommend buying/selling through this team.

Alison · 31 May 2025

★★★★★ 5/5

Google

Lisa and Kelly were a great help in getting our sale completed, excellent communication and very friendly & helpful

K · 16 January 2026

★★★★★ 5/5

Google

I just want to share a huge thank you to the Cubitt & West team in Woodingdean for the fantastic job they have done to sell my house, in particular John O’Neill, Lisa Mears and our sales progressor Garry Wheeler. It has been a tough journey over many months due to my original chain breaking down, but John especially was incredibly supportive and provided good advice and guidance when it was needed. It would have been easy to give up but I’m glad I didn’t ! Thank you so much for the great job you have done - I wouldn’t hesitate to recommend you to anyone !

Steve · 19 March 2025

★★★★★ 5/5

Google

Lisa and the rest of the team at woodingdean branch were a pleasure to deal with. the moment we first spoke to Lisa she came across very professionally and put …

Stephen · 16 September 2025

★★★★★ 5/5

Google

It was a great experience and pleasure to work with Cubbitt&West and Kelly in particular. She is the most patient friendly and welcoming agent I have met while looking for our dream home. She did run a mile in accommodating me with my search and criteria. Thank you very much Kelly for your professionalism and for being an amazing person.

Victoria · 16 February 2026

★★★★★ 5/5

Google

House sold to the first viewer through the door. Listing to exchange of contracts in 14 weeks. Excellent service. Very customer focused. Thanks to John and Gary.

Colin · 16 September 2025

★★★★★ 5/5

Google

The team at C&W, Kelly, Lisa, Garry, Donna and John were very helpful during our purchase and made the process a lot less stressful than it might have been.

Andrew · 11 August 2025

★★★★★ 5/5

Google

Steve, Sarah, Gary and their team are so professional and totally amazing. All were friendly and approachable and nothing was too much bother. They were always quick in dealing with queries, but the main thing was they were always there for us, without them we would not of been able to get through the sale or purchase, they were always there to reassure us when things got stressful. I’d whole heartily recommend them, they are a great team.PositiveQuality

Julie · 14 June 2022

★★★★★ 5/5

Google

As a purchaser, we found Cubitt and West’s team professional, very easy to deal with and knowledgeable about the Woodingdean area. Our purchase came with a new home gift box which includes some useful introductory offers for home buyers for things like furniture, DIY, and services discounts which was a nice surprise.

Aidan · 16 January 2026

★★★★★ 5/5

Google

Steve Clamp recently visited our property for a valuation, it was an absolute positive experience and we cannot recommend Cubitt & West high enough. Steve was respectful, polite, so knowledgeable and understanding of the difficult decision whether to put our home on the market or not. Steve's personal knowledge of the Woodingdean area is invaluable and his genuine enthusiasm for his work is evident. Thank you for your service Cubitt & West. Kind regards.PositiveResponsiveness, Quality, Professionalism

Sidney · 14 June 2022

★★★★★ 5/5

Google

thank you to the team at Woodingdean we have brought our dream house ( might not look it at the moment!). I would like a special mention to Sarah from the Woodingdean office. Sarah took us around our house for the first time back in June and as it was a probate case we have been through ups and downs of the buying process. I am so grateful to her for making a little bit of sunshine whilst going though this process, always kind and cheerful but mostly professional and always on the end of the telephone. Eventually we got it and she was so genuinely pleased for us and always wanted us to get it. So thank you Sarah you were amazingPositiveResponsiveness, Quality, Professionalism, Value

Aly · 26 August 2021

★★★★★ 5/5

Google

Cubbit and West offered us a brilliant service when we sold our house in Woodingdean recently. They also sold our old house to us 7 years before so we knew that we wanted to sell through them this time . Steve and Sarah were in touch constantly with us about booking viewings alongside covid restrictions . We accepted an offer after just 4 weeks of our property being on the market . All the way through Cubitt and West were professional, accessibile and very supportive. They couldnt have done anymore for us. Thank you again ...to the Cubbit and West team . Nicki and DomPositiveResponsiveness, Quality, Professionalism, Value

Nicki · 26 August 2021