Trusted Agent profile · Lewes

Cubitt and West Lewes reviews

4.7

★★★★★ Excellent

1,804 reviews across 2 platforms

78-79 High Street, Lewes, BN7 1XN

Cubitt and West's office in Lewes, at 78-79 High Street, is rated 4.7 out of 5 across 1,804 reviews on two platforms, including 86 Google reviews rated 4.8.

Google logo

4.8 / 5

86

Reviews on Google

This office

Trustpilot logo

1,718

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lewes office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service and help.

Great service and help.. thank you Ciaran Street

Phil · 21 February 2023

5/5

Trustpilot

Micah

My experience was really good due to micah being extremely helpful throughout the whole process and very responsive when replying to my emails and calls. Thank you

Jade · 2 November 2022

Agent replied · 13 June 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Ciaran Street, the best agent

Great experience,great agent, many thanks Ciaran Street!

Bogdan · 21 March 2023

5/5

Trustpilot

Bognor Regis…office are superb

Paige and Marcus of the Bognor Regis office gave us outstanding and friendly service. They found us a suitable property to rent, convinced the Landlord that we were good tenants and arranged all the necessary documentation in a very short timescale.

Steve · 7 March 2024

5/5

Trustpilot

Highly professional

Highly professional, efficient and friendly service.

Anna · 2 May 2024

Agent replied · 10 June 2024

Hi Anna, Thanks for leaving us a review.Kind regards,Cubitt & West

5/5

Trustpilot

Becky Darby

Becky Darby, was informative, support and clear all the way through the process. Very good customer service

Helen · 31 August 2023

Agent replied · 10 June 2024

Hi Helen,Thank you for leaving a review! It's great to hear how positive your experience has been and especially how informative and supportive our agent, Becky, has been throughout.Best wishes,Cubitt & West.

5/5

Trustpilot

Cubitt & West Redhill = THE Dream Team

This is my first house sale and I have been supported every step of the way by Michelle, Tyrone and Jason. Always courteous and attentive, they made my house-selling journey more manageable. In person and on the phone, they are there to assist and always keep you in the loop. I really can't recommend them enough. A really great team!

Mrs · 31 August 2022

5/5

Trustpilot

Professionalism and great communication skills Kurwahn Coote

Kurwahn Coote,Great communicator, good listener with a great potential to learn new skills every day. Very adoptable, respect cultural diversity and values, understands peoples' needs and ensure that both Tenants and Landlord treat fairly. Well done Kurwahn

Julie · 16 April 2021

Agent replied · 13 June 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Nicola from Cubitt & West ws great!

Nicola from Cubitt & West was brilliant, really helpful and friendly service during our hunt for our home.Service highly recommended!

Scott · 2 June 2023

Agent replied · 10 June 2024

Good afternoon Scott,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Nicola. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West

2/5

Trustpilot

Disappointed experience with Cubitt and West Leatherhead

I had a very disappointed experience with Cubitt and West Letherhead. Whilst they represented the vendor, we continually found that miscommunication caused issues between all parties. We never got the feeling they were prepared to go the extra mile and unsurprisingly the sale fell through due to miscommunication.Since the sale has fallen through no explanation was given.A disappointing experience.

Ems · 26 September 2022

5/5

Trustpilot

Great experience.

I have recently let a property through Cubitt and West and the experience so far has been really good. Ciaran in particular is very helpful and always on hand to answer any questions. Even if he doesn’t know the answer there and then, he will endeavour to find out and come back to me promptly.

Becci · 16 February 2023

5/5

Trustpilot

Kat was amazing showing me around ,

Kat was amazing showing me around ,Love this Estate Agency ,Thank you

Evelina · 13 August 2022

4/5

Trustpilot

Good professional service

Good professional service. A little delay in communication a couple of times (from the office staff) but overall good experience. Specially thanks to the selling team (Nicole, Liam and Ben all deserve a special thanks).

Mr · 20 July 2021

Agent replied · 13 June 2024

Dear JamshedThank you for your kind words about Nicole, Liam and Ben. I will be sure to pass your comments along.Kind regardsBecky Jennings, Operations Director

5/5

Trustpilot

Superb team helped us meet stamp duty…

Superb team helped us meet stamp duty deadline in time. Ross, Lindy and Pam all helped us in the negotiations, questions and chasing when needed and were a valued support whilst purchasing our new property.

Emma · 3 July 2021

Agent replied · 13 June 2024

Dear EmmaMany thanks for taking the time to give Ross, Lindy and Pam at our Cranleigh branch such a lovely review. They were really pleased to receive this as they pride themselves on giving an exemplary service to their customers.I wish you all the best in your new home.Kind regardsBecky JenningsOperations Director, Cubitt & West

5/5

Trustpilot

Amazing service and advice provided by…

Amazing service and advice provided by Becky Darby (Cubitt & West Portsmouth). Easily the best letting experience I have had. Thanks, Becky, you have been an absolute super star!!

Terri · 6 June 2022

Agent replied · 13 June 2024

Good afternoon Terri,Thank-you for your kind words about the Portsmouth team of Cubitt & West and in particular, Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

We honestly have had the best…

We honestly have had the best experience with Cubitt & West, Abbie Tallack helped us all the way through the process and we really feel like she went the extra mile.Would highly recommend!

Chloe · 25 October 2021

Agent replied · 13 June 2024

Good morning,Thank-you for you kind words about the Portsmouth Lettings office of Cubitt & West and in particular Abbie. I will be sure to pass on your comments.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

The staff at peacehaven have all been…

The staff at peacehaven have all been great espiecaly Karen has always kept us up to date with all goings on thank you to her and everyone at c and w from Paul b

BLADON · 23 July 2021

Agent replied · 13 June 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Excellent Agent!

Excellent Agent!I was extremely impressed with Paul & Kurwahn at Cubitt & West. Fantastic customer service, marketing, & photographs. My flat let really quickly to a high quality tenant. I would highly recommend using this company.

Caterham50 · 13 February 2021

Agent replied · 13 June 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

1/5

Trustpilot

AVIOD LINDSAY ROWLATT (HORAM)

This estate agents is a complete joke. The whole time we have had Lindsay unfortunately, poor communication, stinking attitude and expects us to jump when it takes her a lifetime to sort anything out.Never will I go through estate agents again. Sort your self out and do your job. All you care about is your bloody commission

Stephanie · 19 October 2022

1/5

Trustpilot

Very poor experience

The office in Worthing presented us with false updates on our selling, and kept avoiding contact with us for 2 weeks just to protect the buyers'side in the deal. Very poor experience overall.

Georgi · 1 September 2021

Agent replied · 13 June 2024

Dear GeorgiThank you for taking the time to leave us a review. Please be assured that customer satisfaction is of paramount importance to us and it is therefore disappointing to read your comments. During the conveyancing process Cubitt & West take their role as liaison very seriously and aim to provide honest and regular updates to their customers. We apologise if some responses took longer than anticipated as we endeavour to respond to customers in a timely manner. We always aim to act in the best interests of our customers and would encourage you to contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk should you wish to discuss your comments further. We would like to congratulate you on the successful sale of your property and wish you the best for the future.Kind regardsCubitt & West

5/5

Trustpilot

Professional and proficient service!

I received a great service from Abbie and Becky, they were professional, thorough and regular in their communications as well as polite and easy to deal with. Thank you!

C · 10 April 2022

Agent replied · 13 June 2024

Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Abbie & Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Understood our situation with the sale…

Understood our situation with the sale of the property, and proved to be very helpful during the sale and to it's final completion.

Jacqueline · 14 December 2022

Agent replied · 11 June 2024

Hello Jacqueline, Thank you for leaving us your feedback! Best wishes,Cubitt & West

5/5

Trustpilot

Can’t fault anything the lovely Abbie…

Can’t fault anything the lovely Abbie tallack from the Portsmouth branch has kept us informed throughout the whole process and everything has been done very quickly for our move back to Portsmouth.

Lyn · 19 October 2021

Agent replied · 13 June 2024

Good morning,Thank-you for you kind words about the Portsmouth Lettings office of Cubitt & West and in particular Abbie. I will be sure to pass on your comments.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

Cubitt and West Sutton have been so amazing

Cubitt and West Sutton have been so amazing. They have gone above and beyond to help us . The whole team have been unbelievable and so professional . A really big thank you especially to Joe ,Katie and Roanna. Great communication ,friendly team.I would recommend them to anyone looking to sell their property

Debbie · 16 February 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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