Trusted Agent profile · Lewes
★★★★★
1,804 reviews across 2 platforms
78-79 High Street, Lewes, BN7 1XN
Cubitt and West's office in Lewes, at 78-79 High Street, is rated 4.7 out of 5 across 1,804 reviews on two platforms, including 86 Google reviews rated 4.8.
Every review we hold for the Lewes office, from every platform, shown as written. First names only.
5/5
TrustpilotCiaran from the Crawley branch was a…
Ciaran from the Crawley branch was a true gentleman that showed us around the property, very professional friendly and efficient. he listened to all our feedback and has been in contact since providing a wonderful service.
Dear AustenThank you for your kind words about Ciaran of our Crawley Lettings Team. I will be sure to pass your comments along. Best regardsBecky Jennings, Operations Director
5/5
TrustpilotGreat service from team Rustington
Great service from team Rustington, thanks to James, Aneesa, Tony and Fay. Made selling my home stress free.
5/5
TrustpilotDan has been really helpful with…
Dan has been really helpful with everything and nothing was ever to much bother. Definitely went the extra mile for us!
5/5
Trustpilotwe have had the best experience with…
we have had the best experience with this agent compared to any of the agents we have used before
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been.Best wishes,Cubitt & West.
5/5
TrustpilotCiaran Street of Cubitt & West at…
Ciaran Street of Cubitt & West at Crawley work efficiently to find a property for rent from the beginning, with his excellent communication and instant response. I strongly recommend him.
Hello Liza,Thank you so much for taking the time to leave us a review, we're delighted to hear that Ciaran was able to support you in finding a rental property!Best wishes,Cubitt & West
5/5
TrustpilotSuper service so far
I’ve been dealing with Ellie in the Horley branch and Ray from Mortgage Matters (C & W’s recommended mortgage advisor) both have been brilliant so far and really helpful with any queries I’ve had around the home buying process... would thoroughly recommend
Dear MichaelThank you for taking the time to leave a review of our Horley branch. I am delighted to read how helpful Ellie and Ray have been in helping you find a home. I know that they will both appreciate your recommendation. Kind regardsBecky JenningsOperations DirectorCubitt & West
5/5
TrustpilotRented a property with Marcus…
Rented a property with the help of Marcus.F.Was a pleasure to deal with him. He was friendly, down to earth and nothing was a problem.He made our problem of finding a property a great one.Thank you.
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team and in particular Marcus. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotA brilliant team!…
I would like to say thank you to the wonderful staff at the Patcham branch of Cubitt and West. They displayed exceptionally professional qualities from start to finish. Eloise, Alice and Charlotte many thanks!
The Patcham team were overjoyed to read your review of their service. Thank you.
5/5
TrustpilotDefinitely recommend
The most friendliest, professional and helpful staff. Such lovely people to have help guide you and always so willing to answer any questions. Made me feel so comfortable taking the steps as a first time renter and I couldn't be more appreciative.
Hello, Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotBest Estate Agency in Portsmouth ✨
Purchased my first property with them and they’ve been very supportive. Both Zoey and Julie from the Portsmouth branch have been extra attentive to answering any first time buyer questions I had! Thank you!
Good afternoon Char,Thank-you for your kind words about the Portsmouth team of Cubitt & West and in particular Zoey & Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
1/5
TrustpilotExtremely poor service
Extremely poor service. No interest with selling our property. Never call back and no one in branch (Preston Drove, Brighton) answers the phone. Always a different agent showing the property. One viewing the agent turned up late and missed the viewing.
Dear JamesThank you for your feedback . Please be assured that we do take any comments received very seriously and we are sorry that we were unable to successfully sell your property on this occasion.We are disappointed to learn that communication from the branch was not as regular as it should have been in relation to your marketing. Our staff arranged many viewings, some of which were unfortunately cancelled by the viewers and we are sorry if you were not kept fully appraised of what was happening during that time.It is regrettable that a member of staff was delayed which resulted in them arriving later than planned for a viewing however we understand that they attempted to make contact with you to advise, but the call went to answerphone. Once again we would like to express our regret that we were unable to assist you with the sale of your property and would like to wish you the best for the future. Should you wish to discuss your feedback in more detail, our Customer Relations department may be contacted on 017020 540802 or at customer.relations@arunestates.co.uk. Kind regardsCubitt and West
5/5
TrustpilotWe were very pleased with the service…
We were very pleased with the service we received from Nicola and Robin at the Waterlooville office who were very professional and helpful during our search for a propertyStan and Sandra
Dear GuestThank you for your kind words about Kurran at our Sutton branch. I will be pleased to to pass your comments along. Kind regardsBecky Jennings, Operations Director
5/5
TrustpilotAngel Harmer was a great help
Angel Harmer dealt with our first Buy To Let purchase. She was friendly, helpful and knowledgeable throughout the viewing and offer process and kept us updated on a daily basis which was really reassuring. 5 Star Service.
Hi David,Thank-you for your kind words about the Southsea office and in particular Angel. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotA big thank you to all of the members…
A big thank you to all of the members of staff at C & W in Uckfield. This was possibly not the easiest of transactions because of one 'awkward issue' but with patience and diplomacy we all worked through and completed the task. I offer a sincere and personal gratitude to the branch and would highly recommend them for there professionalism and courtesy.
5/5
TrustpilotPetersfield branch
Yasmin, samara and Jacki have all been extremely helpful throughout my purchase. Highly recommend the petersfield branch
Hi Bernard,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how extremely helpful you found them to be throughout.Best wishes,Cubitt & West.
5/5
TrustpilotGood experience
I thank Lauren Raycraft for her help and patience, for trying different alternatives and for not letting me down.
5/5
TrustpilotExpirienced staff and great service…
Expirienced staff and great service helped my boyfriend to go through the completion date on timeThank you all for your hard work
Hi Tanja,Thank you leaving a review! It's great to hear how positive your experience with our team has been.Best wishes,Cubitt & West.
5/5
TrustpilotFirst time buy in Petersfield
I’ve had a great experience with Cubitt and West. They are friendly and very responsive to all my emails and phone calls and an all round good experience. I can’t fault them.
Good afternoon,Thank-you for your kind words about the Petersfield team of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
5/5
TrustpilotQuick and easy
Clear, quick process of viewing, signing and moving in. No dramas here and Becky from the Portsmouth office was always on hand to help, and offer advice. Lovely lady
Good afternoon Connor,Thank-you for your kind words about our Portsmouth Lettings team. I will be sure to pass your kind comments along. Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
1/5
TrustpilotVery Rude Manager Caterham branch Lucy…
Very Rude Manager Caterham branch Lucy is awful
5/5
TrustpilotGreat service
Great service from Maddison, Robin, Emma and Nicola, at the Waterlooville branch, gaining us a quick sale which enabled us to secure the property we wanted moving forward. Highly recommend.
Good morning Mr Stewart,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Maddie, Robin, Emma & Nicola- I will be sure to pass them along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotExcellent service and communication for…
Excellent service and communication for our sale and purchase from Heidi and Charlotte. They were always quick to reply and answer any queries that we had, thank you!
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
4/5
TrustpilotThe staff at the Petersfield branch…
The staff at the Petersfield branch have been outstanding. I’m particular, Francesca’s ability to communicate and ensure a sale for us was exceptional.In addition to this Deans advice was also useful.
Good afternoon Emily,Thank-you for your kind words about the Petersfield team of Cubitt & West and in particular, Francesca & Dean. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotI had a very positive experience with…
I had a very positive experience with Julie Bramble and Zoey McGovern at Cubitt & West. They were both very friendly, helpful and kept me updated every step of the way
Good afternoon Adam,Thank-you for your kind words about the Portsmouth team of Cubitt & West and in particular, Julie & Zoey. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
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