5/5
GoogleQuick and easy letting experience, by a friendly and knowledgeable teamPositiveResponsiveness, Quality, Professionalism, Value
Trusted Agent profile · East Suffolk
William H Brown Lowestoft reviews in East Suffolk
★★★★★
1,457 reviews across 2 platforms
138 London Road North, Lowestoft, NR32 1HB, East Suffolk, NR32 1HB
William H Brown's office in East Suffolk, at 138 London Road North, is rated 2.5 out of 5 across 1,457 reviews on two platforms, including 254 Google reviews rated 4.4.
Reviews
Every review we hold for the East Suffolk office, from every platform, shown as written. First names only.
Google1/5
TrustpilotAVOID AVOID AVOID!!!!!
AVOID AVOID AVOID!!!!!THEY WILL TOTALLY MESS UP YOUR SALE OR PURCHASE. PLEASE READ REVIEWS HERE.
1/5
TrustpilotOne star is too much I have used and…
One star is too much I have used and had worst experience. Very poor service and very unprofessional and useless
1/5
TrustpilotAbsolute shambles of a company.
Even their complaints department can't investigate the right complaint. Need I say more? Stay clear of absolutely every department!
1/5
TrustpilotWorst company I have ever had to deal…
Worst company I have ever had to deal with. Never again. If I could I would give 0 stars.
1/5
TrustpilotNot sure how is how is this possible
Not sure how is how is this possible. Them listing properties with some offers already.
2/5
TrustpilotVery slow to respond to requests to…
Very slow to respond to requests to have changes to the tenancy agreement and not interested at all in tenants interests
5/5
TrustpilotThank you luke at the nottingham branch…
Thank you luke at the nottingham branch for helping me and my mum get the house we wanted!! Really appreciated 😁
1/5
TrustpilotAbsolute clowns of a company
Absolute clowns of a company! Stay well clear ! Strike all the way
1/5
TrustpilotWilliam H Brown estate agents Rainham branch
Avoid this estate agent at all costs.. totally unprofessional from start to finish.. I rest my case!!!
4/5
GoogleProfessional team using up to date technologies like Adobe verisign and with trusted back office support for check in a d maintenence.
2/5
TrustpilotTried looking up a property on their…
Tried looking up a property on their site and it doesn't even recognise the name of the town! I.wont bother.
5/5
TrustpilotExcellent service
Excellent service, first class
1/5
TrustpilotHorrible horrible service
Horrible horrible service! Do not recommend.
1/5
TrustpilotWorst estate agents ever
Worst estate agents ever. All they care about is sales; not their customers. Slowest estate agent in the chain.
1/5
TrustpilotUtterly dreadful
Utterly dreadful. Suppose to be moving a tenant in today but William H Brown has failed to get the paperwork sorted out
1/5
TrustpilotDo not use at all
Do not use at all - they are useless !
5/5
TrustpilotI find the staff and service they…
I find the staff and service they provide wonderful. Titans goes over and above to help you.
1/5
TrustpilotFailed to turn up for valuation…
Failed to turn up for valuation appointment, waste of time and energy
5/5
Googleexcellent service, very helpful and kept me informed with regards my home purchase. very friendly and accomodating.
1/5
TrustpilotAwful communication
Awful communication. Have to chase for any news. Just an awful organisation. Had to deal with Mildenhall branch, Gwen.
1/5
TrustpilotSwaffham branch
Swaffham branch. No feedback. Unprofessional. Unhelpful. No thankyou or contact on completion. Disappointing. Buyer beware.
5/5
GoogleRating only, no written review.
Agent replied · 10 November 2025
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
5/5
TrustpilotSuccessful purchase
All good although communication could have been more effective at times.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about William H Brown Lowestoft
How many reviews does William H Brown Lowestoft have?
William H Brown's East Suffolk office has 1,457 reviews across two platforms: 254 on Google, 1,203 on Trustpilot (across the whole business).
What is William H Brown Lowestoft's rating?
William H Brown Lowestoft is rated 2.5 out of 5 across all 1,457 reviews, and 4.4 out of 5 on Google from 254 reviews.
Where is William H Brown's East Suffolk office?
William H Brown Lowestoft, 138 London Road North, Lowestoft, NR32 1HB, East Suffolk, NR32 1HB.
