1/5
TrustpilotSly and underhanded
Twice, offers accepted, mortgage in place and solicitors instructed. Seller pulls out, gazumped. Should try a lockout agreement in future, wasted two months of time and money with these jokers.
Trusted Agent profile · East Suffolk
William H Brown Lowestoft reviews in East Suffolk
★★★★★
1,501 reviews across 2 platforms
138 London Road North, Lowestoft, NR32 1HB, East Suffolk, NR32 1HB
William H Brown's office in East Suffolk, at 138 London Road North, is rated 2.5 out of 5 across 1,501 reviews on two platforms, including 299 Google reviews rated 4.4.
Reviews
Every review we hold for the East Suffolk office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotSEVERELY DISHONEST COMPANY
SEVERELY DISHONEST COMPANY. PREDATORY PRACTICES AROUND STEALING HOLDING DEPOSITS DESPITE ENTERING INTO HONEST AGREEMENTS. AVOID AT ALL COSTS!!!!!!!!!!
1/5
TrustpilotBury st Edmunds
Avoid at all costs, communication is terrible, never get back to you, always make some excuse as to why they have not replied to emails, wrongly advise on mortgages, one of the worst I have dealt with!!
1/5
TrustpilotWe decided we no longer wanted to use…
We decided we no longer wanted to use them as estate agents, was told over the phone we would receive a full refund. Then a week later emailed us to say they had changed their mind and we would get nothing!!Disgusting
5/5
GoogleBoth Megan and Kirsten are polite and helpful and very quick to answer any queries and follow up any questions that we put to them Highly recommend this office
5/5
GoogleWe have a rental property via William H Brown, today we had our home inspection and Megan came to do it, very friendly and professional. Great place to rent from.
5/5
TrustpilotWilliam.h.brown Willerby Office.
All staff at this office were more than helpful when it came to buying my new house. I was kept informed and helped every step of the way by friendly staff.I would recommend this Estate Agents.'Thankyou'. J.P.
5/5
TrustpilotProfessional and Friendly
I found William H Brown to be extremely helpful and a breeze to use.I made enquires with Stacey Pearson and she was professional & friendly. I would recommend using them again to anyone
5/5
TrustpilotRyan Crawt keep up the good work
Ryan at the Cowgate branch was very helpfuland listened to what we were looking for in a property. Not the usual rush rush situation you find yourself in with estate agents.
1/5
TrustpilotAbsolutely dreadful avoid at all costs
Absolutely dreadful avoid at all costsDreadful company only interested in getting your money used for letting property, hidden extras that they forget to mention. Never return phone calls. Run by inexperienced school kids with no knowledge of the real world
5/5
TrustpilotExcellent service cannot fault them
Excellent service cannot fault themThey sold our property within days and all completed in just under 12 weeksThe communication was second to none in fact we were kept updated by them more than our solicitor and probate executorHighly recommended
1/5
TrustpilotDo not rent with this company
William H Brown require landlords to give six months notice to terminate the management contract. Completely unacceptable. Not very good at replying to emails or returning calls.
5/5
TrustpilotImogen
Imogen, Jo and the rest of the letting team are very well organised, helpful nothing is too much trouble for them and give good advice. Ten out of tenThanks for your hard work
1/5
TrustpilotRead the reviews below and be …
Read the reviews below and be warned...truly awful outfit, If the dream house you want is with them I wish you luck, but whatever you do NEVER use their in house conveyancing firm, Fosters....You may never get your house,
1/5
TrustpilotUseless in every way
Useless in every way. Poor communication, misinformation, false promises, antagonising and losing our potential buyers, dragging their feet with documentation. Absolutely nothing to recommend them whatsoever. Would give them 5 minus stars if it were possible
1/5
GoogleAbsolute rubbish they don't want to help me and will not respond to my requests for updates on my house sale it's as if the do not care
3/5
GoogleBit cheeky coming round in an attempt to sell our place when we had another estate agents board up. Hey ho I suppose they are trying, quite debonair.
4/5
GoogleLindell escorted us for a viewing of potential property in Lowestoft, as requested. All good, no problems, Many thanks
5/5
TrustpilotVery good follow up to issues I have…
Very good follow up to issues I have with my buy to let property. Pleasant and professional staff a pleasure to deal with. Stephen Voyce
5/5
GoogleAmazing agency, very friendly,helpful and very responsive. I have delt with few agency's when I was trying to find a house for rent but it's nothing like with William H Brown. Highly recommended from me.
5/5
GoogleThe team at William H Brown have been brilliant from first viewing, through the process of moving and beyond. Always responsive, friendly and professional. Particular mentions to Sam and Kirsten for their patience with us.
5/5
TrustpilotThe Agents are so polite and help
The Agents are so polite and helpful. They take their time to answer questions and show you around the property.
1/5
TrustpilotThe worst awful experience
The worst awful experience. They are ridiculously lazy and I am fully convinced all the reviews are fake.
1/5
TrustpilotBunch of amateurs.
Sat waiting outside the house for a viewing, only to get a call 2 minutes before to tell me that they have lost the keys and can we do the appointment later. Amateurs, don’t bother.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
