Trusted Agent profile · Lowestoft
★★★★★
1,500 reviews across 2 platforms
138 London Road North, Lowestoft, NR32 1HB, NR32 1HB
William H Brown's office in Lowestoft, at 138 London Road North, is rated 2.5 out of 5 across 1,500 reviews on two platforms, including 299 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. William H Brown Lowestoft hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lowestoft.
Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.
1/5
TrustpilotVery rude
Very rude, dishonest, liar and they don’t know how to speak with customers. They are very great liar and liar.. please be aware these kind of agency.. the agency makes me high temper and he waste my 2 days 8hrs expenses!!! I never have experience like this person.. go hell
5/5
GoogleWe have just secured a 5 year mortgage and life insurance with the help of Vikki. Nothing was too much trouble for her and she went above and beyond to find the products to meet our needs. We will be highly recommending Vikki to our family and friends. Trevor and Lisa
5/5
GoogleBoth Sam and Ellie are excellent at what they do. They work hard at matching tenants to properties and ensure that both the landlord and tenant have a good experience. I have been a client of the Lowestoft branch for 7 years and always found them to be professional and helpful.
5/5
GoogleI spoke with Gina Comerford from William H Brown about a certain property her communication, advice and detail was great. I would 100% recommend William H Brown. I found every worker I spoke to very easy to talk to happy and informative. Highly recommended.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleQuality professional service. I carry out Energy Certificates for this branch of WHB. I have had the pleasure of dealing with Megan and Sophie recently who always helps with any queries I may have regarding jobs. Keep up the good work!!
1/5
TrustpilotAvoid Avoid Avoid
Trust me- just don't, cant go into specifics just yet as may be taking legal action against this bunch of questionable ethics cowboys, but lets just say I have experienced similar issues to other reviewers as well as a possible forging of a signature on a contract
5/5
GoogleWhen registering with William H Brown I was greeted very politely on the phone and advised very helpfully by the lady on the phone. It was quick and efficient and I'm very happy and confident in the service they provide.PositiveProfessionalism
5/5
TrustpilotThroughout this difficult time WHB have…
Throughout this difficult time WHB have helped us move into our new family home and with a baby on the way it's been abit stressful. But what a fab job would like to say thankyou to WHB and our landlord for all your help.Amy & Charlie
1/5
TrustpilotI made the worst choice with this…
I made the worst choice with this agency. They took my money before the bank confirmed the loan. I find it very difficult to answer your phone, email. Avoid this agency so you don't waste your money
4/5
GoogleRichard and I have sold and purchased our property through WHBrown in Lowestoft and we have been really happy with their service . Charlotte in particular, her communication is gre and very friendly, and always keep in touch.We would have no hesitation in recommending WHBrown to other prospective customers.
5/5
TrustpilotMade house purchase smooth and stress…
Made house purchase smooth and stress free. Friendly staff.
5/5
TrustpilotI received the best customer service in William H brown estate agent harlow branch.
I received the best customer service from Ben,- i had a lot of queries and he dealt with them very professionally.I would definitely recommend william H brown Estate Agent,harlow branch. I'm a very happy customer
1/5
TrustpilotIt is not a property agency anymore
It is not a property agency anymore, it's a auction company to selling them more than probably more commissionLook at their listing in Rightmove
1/5
TrustpilotToo bad you can't lose stars
Too bad you can't lose stars. A bad agency that doesn't contact you back. I think I'm doing tricks with the agents and mortgaging their advaizer. I DO NOT RECOMMEND TO ANYONE. Stay away
1/5
TrustpilotPlease stop cold calling at my door
Please stop cold calling at my door. Please stop spamming me with mail. If I required your services I would contact you. I've requested you removed me from your database (A database I have never registered on or even been in contact with your for any reason!) Total pests
4/5
GoogleLindell escorted us for a viewing of potential property in Lowestoft, as requested. All good, no problems, Many thanks
5/5
GoogleHave dealt with William H Brown for a while now, can’t fault the service at all. Also happy to help, Rob and Katie have also been a pleasure to talk too.
1/5
TrustpilotIt's one of the worst estate agents…
It's one of the worst estate agents in scunthorpe. I given my property for rent out for two years. No professional aproach by the staff.Customer service the worst ever seen in the country. Stay away from this people
1/5
TrustpilotAVOID AT All COSTS
AVOID AT All COSTS, THERE BUYERS ARE TIME WASTERS, THEY USE PPL SOLICITORS READ THE REVIEWS, NOTHING HONEST ABOUT WHB THERE BUYERS OR THERE SOLICITORS AVOID AVOID AVOID
3/5
TrustpilotExcellent service from day one.Nothing…
Excellent service from day one.Nothing was to much trouble in contacted with updates constantly .All staff friendly ,helpful an polite.Top Mark's to Selene who went that extra mile an beyond for what wasn't a straight forward case,she was patient ,diligent an very reassuring an friendly.Thanks all team.Gloria Elden..
5/5
GoogleFound Katie in the lettings department very helpful and pleasant to deal with. I would thoroughly recommend them.
1/5
TrustpilotThey were quick to take £200 off us for…
The St Albans branch were quick to take £200 off us for an EPC check which we had done already, but they insisted another one had to be done by them. After he walked out the door we were effectively forgotten. Zero effort and zero customer service.
2/5
TrustpilotVery poor experience so far
Very poor experience so far, the staff simply don't communicate with each other within branch or with other branches, we are now 19 days since we went to get my wife added to the tenancy agreement, still waiting for it/
1/5
Trustpilotseller not getting best price
son placed higher bid for a property and it was sold at a lower price, if i was the seller i would not be happy. no chain involved first time buyer. having read previous reviews it looks like this sort of thing as happened before
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Tell us what you need and we'll put you in touch. William H Brown Lowestoft hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lowestoft.
