William H Brown Beverley reviews in East Riding of Yorkshire

★★★★★ 5/5

Google

I had a fantastic experience with Phillipa at William H Brown. She was friendly, professional and incredibly helpful throughout the whole mortgage process. As a first-time buyer, there was a lot I wasn’t familiar with, but Phillipa explained everything clearly, answered all my questions and made the whole process feel much less daunting. She was always approachable, kept me updated and genuinely seemed to care about getting the best outcome for me. I really appreciated all of her help and would happily recommend Phillipa to anyone looking for a mortgage broker. Thank you!

Mathew · 10 September 2026

★★★★★ 5/5

Google

We have been dealing with Cara who has been very helpful, quick to respond, friendly and given good information about the surrounding area. My boyfriends 4 year old autistic and ADHD nephew came with us to the second viewing. Cara was fantastic with him, talking to him about different things including the house. We greatly appreciate everything Cara has done to help us find our first home together.

Katie · 10 August 2026

★★★★★ 5/5

Google

We had a really positive experience with William H Brown from start to finish. Ellie was professional, friendly, and always quick to respond to any questions we had. She kept us informed throughout the whole process and made everything feel much less stressful. Her knowledge of the market and attention to detail gave us a lot of confidence. We would happily recommend them to anyone looking to sell a property.

Kathryn · 10 July 2026

★★★★★ 5/5

Google

Phillipa has been super helpful in helping me buy my first house. Everything seemed really confusing but Phillipa handled pretty much everything from finding the best mortgage deal, contacting solicitors and the sellers estate agent. Every step was explained clearly and all my questions answered quickly. i cannot find fault with anything she has done for me.

Connor · 10 September 2026

★★★★★ 5/5

Google

I received the ultimate service from Kara while navigating lots of viewings. Kara was helpful with directions, parking and more. When I had lots of questions regarding properties I'd viewed she handled queries and responses with speed, clarity and efficiency. This helped to make a complex logistical process a breeze. Thank you Kara and William H Brown. Well done. 👏

Christine · 10 August 2026

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ Kara has been absolutely fantastic throughout my property search. Her personality is energising, encouraging, and genuinely warm, which made what can be a stressful process feel far more positive and manageable. Even though I didn’t end up purchasing through William H Brown, Kara was by far the most pleasant, helpful, and knowledgeable person I dealt with during my search. She was always approachable, proactive, and took the time to understand my needs, offering clear advice and support without any pressure. Her professionalism and enthusiasm truly set her apart, and she is a real credit to both the Beverley branch and William H Brown as a whole. I wouldn’t hesitate to recommend her to anyone looking for a supportive and knowledgeable estate agent. ⭐⭐⭐⭐⭐ Philippa, the mortgage advisor at William H Brown Beverley, has been a complete breath of fresh air throughout the entire process. She is extremely knowledgeable, open, and honest, and from the very beginning she gave me real confidence while navigating what is usually a stressful procedure. She took the time to explain everything clearly, answered questions thoroughly, and ensured I felt informed and supported at every stage. Thanks to Philippa’s professionalism and calm approach, what could have been a very stressful experience has been made genuinely stress-free. She is a real asset to the Beverley branch, and I would highly recommend her to anyone looking for clear, trustworthy, and expert mortgage advice or related products.

Katie · 10 February 2026

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ Ellie has been absolutely fantastic throughout what’s been a long buying process (through no fault of the estate agents). She’s always been friendly, responsive, and incredibly supportive on every call and email, which has made a stressful process feel much easier. She’s been really accommodating with viewings, letting me pop back to the house when needed, and even went the extra mile when my little boy Sam visited, including a game of hide and seek, which was such a lovely touch. Ellie is a real credit to the team and I couldn’t recommend her highly enough.

Charlotte · 10 February 2026

★★★★★ 5/5

Google

It was an absolutely great experience working with our mortgage advisor at the Beverley branch, Phillipa 🙏 From start to finish, she was incredibly supportive, knowledgeable, and patient. She took the time to explain everything clearly, kept us informed at every stage, and made the whole process feel smooth and stress-free. Her professionalism and dedication truly stood out, and her help made a real difference. We would highly recommend Phillipa to anyone looking for reliable and professional mortgage advice.

Seyed · 10 January 2026

★★★★★ 1/5

Trustpilot

I was the winning bidder for the…

I was the winning bidder for the property and, following the auction which ibs iamsold I was taking steps to arrange the required mortgage documentation and obtain my Agreement in Principle (AIP). There was initially some delay because I later became aware that the relevant person was away on holiday. Importantly, the auctioneer instructed me by telephone to wait until I had obtained my AIP before paying the Reservation Fee. I relied on this instruction and understood that I was following the process as advised by the auctioneer. At no point was I informed that my winning bid had been cancelled and was sold .I only became aware of this when I followed up with the agent yesterday and was told that the property had already been offered to the second bidder. I am therefore concerned that the property was offered to another bidder without giving me any prior notice or opportunity to proceed, particularly when I had been following the auctioneer’s specific instruction regarding the Reservation Fee. I acted in good faith throughout the process and relied on the information and instructions provided to me by the auctioneer. I did not withdraw my bid or indicate that I was unwilling or unable to proceed. I feel really frustrated about this , no proper communication.

Josephine · 14 August 2026

★★★★★ 5/5

Google

During the process of selling my house I dealt with most of the staff in the Beverley branch at some point and found them all very professional and helpful. For the most part I dealt with Kara, who impressed me with her ability to get things moving and get me answers when I wasn't getting any updates from my original solicitor (replacement solicitor far better).

Colin · 10 April 2026

★★★★★ 5/5

Google

Kara @ WilliamhBrown Beverley has been amazing throughout the purchase of our property. She has been in regular communication, supportive through every step of the process and clearly explained everything we needed to do. Such a friendly team making you feel like you are their only client. Thank you so much.

Sarah · 10 July 2026

★★★★★ 5/5

Google

Kara was very helpful throughout my property buying process. She answered emails quickly, and was able to arrange a second viewing at very short notice. This in turn led to the successful purchase of the property, and large credit is due to Kara's professionalism and fast response times. Thank you, keep up the excellent work!

Plamen · 10 May 2026

★★★★★ 5/5

Google

The girls in the Beveley office keep us updated with the process of our Vendor. Kara is our main go to and she is more than happy to answer any queries. We have been very pleased with thier service so far.

Vicki · 10 August 2026

★★★★★ 5/5

Google

Kara was a fantastic support when buying my house from the first look round, right till the final handover! Always quick to respond and helpful with my endless questions! Stress free all the way, thank you so much!

Vicky · 10 August 2026

★★★★★ 5/5

Google

I'm very grateful to the team at William H Brown, I found myself in an unfamiliar position following a change in personal circumstances, they've been supportive and really helpful, the process has been effortless, I couldn’t recommend Phillipa enough for anyone needing help with their mortgage, she explained everything really clearly, was very patient with my lack of preparation, and helped me to secure what I needed to move on. It enabled a challenging situation to be much smoother.

Claire · 9 August 2025

★★★★★ 5/5

Google

Ellie Walker showed us around. Throughout the viewing she was the perfect combination of professional yet engaging and friendly. We are not local to the area and Ellie was able to answer all our questions about the town and was an excellent ambassador for Beverley.

Alison · 10 May 2026

★★★★★ 5/5

Google

Every time I’ve had to call Kara has been so helpful. Always come off the phone satisfied with my call and never a problem for her.

Pippa · 10 September 2026

★★★★★ 5/5

Google

Great service especially Phillipa who was so helpful and supportive in not only setting up my new mortgage but also answering questions about my house move.

Sara · 10 September 2026

★★★★★ 5/5

Google

Kara was so helpful when I was buying my new home. Nothing was too much trouble and I knew I could contact her at any time, even if I felt like it was a silly question. She was always kind and polite. A credit to the team. Thank you so much Kara.

Rebecca · 10 February 2026

★★★★★ 5/5

Google

If I could give a 6 star review for Ellie & the team at William H Brown in Beverley I would. From start to finish they made what can be a stressful time so much easier, nothing was too much trouble, they were very professional, I very rarely had to call them as they were always on top of everything, and most importantly they were just calm and friendly. I dealt mainly with Ellie & Carla but Cara and the rest of the team were brilliant too and always seemed to know exactly what was happening if I had a quick question. I would most definitely recommend them to anyone buying or selling a house.

Julia · 10 July 2026

★★★★★ 1/5

Google

Very disappointed with the way our rental application was handled. We were told our application was successful, yet viewings continued and another application was accepted afterwards. We had already relied on their confirmation and given notice on our existing home, causing significant stress and inconvenience. In our experience, the agency was not professional in its communication or in the way it dealt with us as customers.

Motaz · 12 September 2026

★★★★★ 5/5

Google

Great on boarding service and support from Helen Dixon…. For sale and ready to roll! Thank you Helen!

999jonti · 10 September 2026

★★★★★ 5/5

Google

Ashley Taylor and the team at William H Brown in Beverley, East Yorkshire, have been brilliant in helping us navigate the local property market. They gave us the lowdown on current conditions and our property’s value with spot-on, timely advice, no pressure, just proper support. I’d recommend Ashley and his crew for their know-how and straightforward approach, whether you’re buying or selling. Their accurate valuations lead to quick sales, showing their top-notch service.

Elise · 17 May 2025

★★★★★ 5/5

Google

Ellie was very helpful to us as first time buyers. She helped us all the way through the processes and answered all our questions.

James · 10 July 2026