Graham Butt East Preston reviews

★★★★★ 1/5

Google

I rented a property that was managed by Graham butt. The flat was flat 10 thornton court. It had horrific mould conditions due to no ventilation and had storage style heaters that work off peak sadly for a year they did not work and I had to use plug in heaters. I was patient all the way through the tenancy asking for help until the end where it was so bad I had to leave the property I was denied a discussion with the landlord for no heat, I was denied a conversation with the directors of graham butt. Every email with visitation and solutions by Kate at Graham butt never came to be. During the one year no one from Graham butt attended the property. When I left I went out of my way to clean the property to a higher standard than I received it. I also made sure it was respectful for viewings. They took some of my deposit for professional cleaning and have yet to produce any invoices or receipts to prove this. Be very careful of this company at all levels of their business from cleaner to director they are very soulless people . Do not let these people manage your tenancy if you're a tenant

Jamie · 25 December 2023

★★★★★ 5/5

Google

Very helpful, knowledgeable and professional service. Followed their advice and they sold my property in one day! Over the years we have moved a number of times. Without a doubt the team at East Preston Graham Butt were the best agents we have ever dealt with. Their knowledge, professionalism and efficiency were outstanding as was their customer service and support through difficult circumstances. Had it not been for their support we may well have decided not to sell. I can't thank them enough and wouldn't hesitate to recommend them.

Bernadine · 16 September 2023

★★★★★ 5/5

Google

‘Very professional, Pat managed everyone smoothly in what was a complex set of requirements differing for each seller/buyer- would highly recommend Pat’!

Rachel · 11 April 2024

★★★★★ 5/5

Google

Jonathan and the whole team at East Preston branch have been really supportive from negotiating and securing the purchase through to exchanging contracts. Throughout the process, communication was first class and they guided us every step of the way, dealing with solicitors and advising on the next steps to ensure everything was in place when it needed to be.

Julie · 4 October 2024

★★★★★ 5/5

Google

My partner and I sold and purchased our respective houses through Graham Butt. Tobie and his team were very cordial and professional from start to finish. The whole process was very painless and they did a lot of hard work to complete both property transactions. Theresa and I could not be happier with the service and we would highly recommend them to anyone looking to buy or sell their properties. A BIG THANK YOU!PositiveProfessionalism

Nightwish · 18 June 2022

★★★★★ 5/5

Google

Tobie and Johnathan were the agents who sold my late mothers property they and there office staff were excellent, we on there advise had a one day viewing fifteen people viewed three made offers we accepted an offer £10,000 over the asking price the property was sold and completed in under six weeks. I can highly recommend Tobie and is team at the East Preston branch. Roger Bluck

Roger · 16 September 2022

★★★★★ 5/5

Trustpilot

A stress free sale

A stress free sale due to great communication and helpful advice from polite professional staff.

Michael · 20 May 2026

★★★★★ 5/5

Google

Fabulous - let me see the property multiple times, never felt rushed or pressured and answered all my many questions. No pressure to buy or place an offer, no sales tactics just good honest communication.

Sonal · 7 March 2024

★★★★★ 5/5

Google

The team at East Preston Graham Butt supported me every step of the way when purchasing my new home: Available on several occasions to view the property when deliberating my purchase. Always happy to discuss matters on the phone. Informative as to the area I was looking to move to - indeed welcoming me to the area. And with the increased demands being placed on the sector, their efforts as a team and when managing the sale as we progressed, I could not have asked for more. Thank you, Jonathan, Tobie and Pat.

Sara · 16 September 2022

★★★★★ 5/5

Google

We have just exchanged contracts on a sale and purchase with the office in Rustingon. We dealt primarily with both Jack Lydon and Ellie Norman and the service we received from them was excellent, both with the initial offers and then progress of the sale and purchase. They were both professional, efficient, and polite. In particular we apprciated the regular feedback and communication, even when very little was happening they kept in touch. All the staff at the Rustington office are always polite and helpful and I would thoroughly recommend them.

Sue · 16 September 2022

★★★★★ 5/5

Google

Having been let down by our previous seller, Jonathan worked hard to find us another alternative as soon as possible, in an ever shrinking market. Despite many problems due to probate on our second property, the whole team at East Preston have dedicated a great deal of their time in helping us to secure the purchase, and give us the benefit of their experience when looking for local removal companies and suppliers. We continue to work with them to ensure the smooth transition from renting to purchasing our property once probate has been granted.

Dennis · 16 September 2022

★★★★★ 5/5

Google

Great estate agent very helpful 5 stars

Tony · 30 April 2024

★★★★★ 5/5

Google

Would not hesitate in recommending Graham Butt Estate Agents in East Preston whom handled the recent sale of a property for me in the area. Both professional and friendly, nothing too much trouble, respond quickly to phone calls/e-mails and the Branch Manager and his colleagues make an excellent team, always on hand to help if need be.

Sue · 17 March 2022

★★★★★ 5/5

Google

We have just completed a sale of a bungalow in East Preston and would like to say how very impressed we have been with the professional and friendly service we received from all the team at the East Preston office of Graham Butt Estate Agents.

Martin · 17 March 2022

★★★★★ 1/5

Google

Poor service , don't call you back

Shalini · 9 June 2022

★★★★★ 4/5

Google

Friendly, efficient and competitively priced

Mark · 8 October 2024

★★★★★ 5/5

Google

Very professional experience. The price they obtained for my house was a good deal higher than I had expected, we had a sale STC within less than a week, and they were very helpful throughout. Really highly recommended.

Steve · 9 June 2022

★★★★★ 5/5

Google

Fantastic Team! Very professional. Do a great Job. They ar efficient and deliver results.

Alex · 7 March 2024

★★★★★ 5/5

Google

Great service, really friendly and easy to deal with and helped make the process smooth from start to finish. Would use again in future!

Nateshot3 · 13 March 2023

★★★★★ 5/5

Google

Despite other detrimental comments, I've found the staff at Graham Butt absolutely professional at all times. I have never had any problems with having any communication. All I can say is that I've received a 5 star service.

Phil · 16 September 2020

★★★★★ 5/5

Google

Probably the best professional company in South England 👏. Thank you to all help with the buying my new house 🏠 …

Mario · 9 June 2022

★★★★★ 1/5

Google

Would not recommend based on my personal experience very unprofessional staff and manager doesn't get back as promised

Marion · 9 June 2022

★★★★★ 5/5

Google

Great honest service, always happy to help and never kept you waiting. Would definitely recommend.

Lisa · 17 March 2022

★★★★★ 1/5

Google

Never contact you when they say they will. Never pass information over. Change their story all the time - will never be using again.

Rachel · 17 March 2020