Every review we hold for the East Malling office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service & reliable
We have used Mode Letting for a number of years to look after our 2 properties whilst living internationally. They have always been very professional and reliable and have dealt with tenant issues very promptly and without fuss. We would be happy to recommend Mode to family and friends.
Dulcie · 2 October 2018
Agent replied · 28 May 2026
Thank you so much for leaving us a stellar review. We really appreciate it.
★★★★★ 5/5
TrustpilotStanding the test of time
I’m now into my 4th year renting via Mode Letting and their service to me at a tenant continues to be excellent.
Ms · 26 June 2023
Agent replied · 29 August 2024
Thank you so much for leaving us a stellar review. We really appreciate it.
★★★★★ 5/5
GoogleHe could not help me on this occasion, but tried his best.
L · 23 January 2024
Agent replied · 21 June 2024
Hi, L. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
TrustpilotExcellent service.
Gemma helped me find a house when I was struggling to find somewhere for my two children and two dogs.
Adam · 27 June 2023
Agent replied · 29 August 2024
Thank you so much for leaving us a stellar review.
★★★★★ 5/5
TrustpilotI have used Mode Letting for a number…
I have used Mode Letting for a number of years and have always found David to be professional. Any problems that arise are always dealt with quickly and efficiently. I would not hesitate to recommend him to others.
MALCOLM · 16 January 2021
Agent replied · 29 August 2024
Thank you so much for leaving us a stellar review. We really appreciate it.
★★★★★ 5/5
GoogleFantastic estate agent very supportive and need anything done very quick and efficient
Tina · 24 November 2023
Agent replied · 21 June 2024
Hi, Tina. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleExcellent at communicating and inspect our property every six months. Would highly recommend.
Becky · 24 November 2023
Agent replied · 21 June 2024
Hi, Becky. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
TrustpilotDave and the Mode Letting team are…
Dave and the Mode Letting team are absolutely first class. They are responsive, professional, knowledgeable and take great pride in providing a first class service. They found a tenant with ease and have managed our property superbly.
Darren · 22 February 2021
Agent replied · 29 August 2024
Thank you so much for leaving us a stellar review. We really appreciate it.
★★★★★ 5/5
GoogleWas pretty straightforward did what they said they were going to do.
Adam · 24 November 2023
Agent replied · 21 June 2024
Hi, Adam. We appreciate the kind words and are glad we could provide you with a positive experience!
★★★★★ 5/5
Googleevery thing is GREAT , no comments thank you all .
Liyam · 12 December 2023
Agent replied · 11 December 2024
Hi, Y. We are thrilled to learn that you had a positive experience with us!
★★★★★ 5/5
GoogleCan't praise Mode highly enough. Complete service - efficient, friendly and on time.
Christopher · 25 October 2023
Agent replied · 21 June 2024
Hi, Christopher. Your feedback is highly appreciated. Thank you for the review!
★★★★★ 5/5
TrustpilotI earlier made a negative review on my…
I earlier made a negative review on my misunderstanding of the situation.
Jeffrey · 28 April 2025
★★★★★ 5/5
TrustpilotMode Letting is the 4th agent I have…
Mode Letting is the 4th agent I have used since becoming a BTL landlord almost 20 years ago. I've tried local and national agents and Mode is by far the best. Keep up the good work!
Chris · 22 January 2021
Agent replied · 29 August 2024
Thank you so much for leaving us a stellar review. We really appreciate it.
★★★★★ 5/5
Googleevery thing is GREAT , no comments thank you all .
Y · 24 November 2023
Agent replied · 21 June 2024
Hi, Y. We are thrilled to learn that you had a positive experience with us!
★★★★★ 5/5
GoogleSuper professional and safety conscious.
J · 23 March 2024
Agent replied · 21 June 2024
Hi, J. Your feedback is highly appreciated. Thank you for the review!
★★★★★ 5/5
TrustpilotFriendly and Helpful.
We have had the best experience being tenants. Always friendly and helpful if we need any help, the property we rent is great and good value. As landlords I would recommend anyone to use them.
Jo · 15 January 2021
Agent replied · 29 August 2024
Thank you so much for leaving us a stellar review. We really appreciate it.
★★★★★ 5/5
GoogleGreat communication and service
Gemma · 23 March 2024
Agent replied · 21 June 2024
Hi, Gemma. We are thrilled to learn that you had a positive experience with us!
★★★★★ 5/5
GoogleGreat service, very responsive and professional. Would recommend
Richard · 24 November 2023
Agent replied · 21 June 2024
Hi, Richard. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
TrustpilotProfessional and very helpful from the…
Professional and very helpful from the first moment of asking to view property till the very end. Willing and happy to answer any questions or queries. Would recommend to anyone.
Emma · 26 September 2018
Agent replied · 29 August 2024
Thank you so much for leaving us a stellar review. We really appreciate it.
★★★★★ 5/5
GoogleThe team at Mode Letting have been amazing! As tenants, we have been so well understood and supported. I would highly recommend them as agents who care for tenants and deliver a fantastic service.
Mel · 22 June 2023
★★★★★ 5/5
TrustpilotI have been using Mode letting for a…
I have been using Mode letting for a number of years now. Always professional but also easily approachable .
John · 15 January 2021
Agent replied · 29 August 2024
Thank you so much for leaving us a stellar review. We really appreciate it.
★★★★★ 5/5
TrustpilotFriendly and professional approach
Friendly and professional approach, easy to deal with, and Dave goes the extra mile to make sure everything is as it should be
Clare · 1 October 2018
Agent replied · 29 August 2024
Thank you so much for leaving us a stellar review. We really appreciate it.
★★★★★ 5/5
TrustpilotWhen any problems occurred with the…
When any problems occurred with the property I am renting, Mode letting is always fast to respond and get things sorted out.
Stephen · 29 September 2018
Agent replied · 29 August 2024
Thank you so much for leaving us a stellar review. We really appreciate it.
★★★★★ 5/5
TrustpilotGreat agent!
David from Mode lettings is very easy to work with and always very professional.
Carl · 2 September 2020
Agent replied · 29 August 2024
Thank you so much for leaving us a stellar review. We really appreciate it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.