Trusted Agent profile · East Kilbride

Slater Hogg & Howison East Kilbride reviews

4.7

★★★★★ Excellent

137 reviews across 1 platform

10 Brouster Gate, East Kilbride, G74 1LD

Slater Hogg & Howison's office in East Kilbride, at 10 Brouster Gate, is rated 4.7 out of 5 across 137 reviews on 1 platform, including 137 Google reviews rated 4.7.

Google logo

4.7 / 5

137

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the East Kilbride office, from every platform, shown as written. First names only.

5/5

Google

Heather our Mortgage Advisor was exceptional throughout the process. Heather was very professional in her approach and was very clear in understanding our needs and worked toward those needs consistently. Heather was very Proactive which helped us to get our mortgage offer in time. Heather knows her responsibilities and her knowledge is worth mentioning in this area. The proactiveness was also evident in getting us very good deal in insurance related issues. I recommend Heather to anyone who wants assistance in this process. Heather showed a very polite manner and showed her care in all our conversations. Heather also communicated regularly and quickly to all our queries. I will surely be approaching her in future.

Aaron · 9 November 2022

Agent replied · 7 July 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

For my first time renting a property I was extremely anxious at the prospect however the professional and caring experience I received at Slater Hogg & Howison in East Kilbride was amazing. Lori Bell talked me through everything I needed to know and made the process smooth and stress free, cannot thank her enough for all her help.

Shane · 20 May 2024

Agent replied · 27 November 2023

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Onboarding process for my tenancy was seamless and quick. Special thanks to Erin for all her help!

Jude · 30 October 2025

Agent replied · 29 December 2025

So glad to hear that you had a seamless and quick onboarding experience with us. We'll be sure to pass on your kind words to Erin! Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Google

I would not recommend Slater Hogg for their letting/ property management service. They were great at the beginning, but unfortunately that service fell away pretty quickly. The communication was almost completely absent. We had to chase to remind them to do the property inspections. The statements are opaque about the charges being applied (I had to ask what various charges were that I saw on my statement, e.g. 'CRS'). They didn't seem to take repairs seriously (once quoting me £660 to repair a shower tray. When I asked for a second quote this dropped to £156). Everything just required multiple exchanges and was like wading through treacle. I ended up switching to another management company a year ago. But I've just received an invoice from Slater Hogg for work that was done on the house 12 months ago. No explanation, no apology just an 'administrative error'. That was what prompted me to write this review. The company I'm using now are so much better and caring about customer service.

Velavan · 10 September 2022

Agent replied · 7 July 2023

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

I worked with Heather and Nina to sell and buy at the same time. They were very knowledgeable about the process and were a calming and encouraging presence throughout. Heather was very helpful by arranging a mortgage for the new property which accounted for my situation with a potential early repayment charge. Heather was also invaluable in checking whether interested buyers were actually able to put offers in as well as speaking to selling estate agents to get an idea of the size of the offers they would expect to receive which was greatly helpful in managing to submit a successful offer. Nina showed great interest in the house that I was selling as I showed her round which gave me confidence as I did not wish to show viewers around myself. In addition to taking the viewings, I found the feedback that Nina provided very helpful in knowing what viewers thought and gave a good idea whether an offer would likely be made which helped me know where I stood in the process. I found both were very easy to contact throughout and would definitely use both again.PositiveResponsiveness, Quality, Professionalism, Value

Adam · 26 August 2022

Agent replied · 7 July 2023

Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We had an issue with our fridge freezer and the communication was fantastic back and fourth. I dealt specifically with Abi Cowan and she was great in getting things sorted in a timely fashion for us. Keeping us updated along the way made a great difference. Thank you!

Jasmine · 15 March 2026

Agent replied · 15 April 2026

Thank you for taking the time to leave us a review! We are thrilled to hear that Abi provided excellent customer service and helped resolve your fridge freezer issue in a timely manner. Our team takes pride in keeping our customers updated and ensuring a smooth experience. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have given Slater Hogg in East Kilbride a five star rating. From the moment I contacted them to finalising a property purchase my experience has been nothing short of being completely satisfied with their service. The team are professional, responsive and provide customer service at the very highest level. My purchase went through without any anxiety and I was advised in a caring manner with each step of the process. I wouldn’t hesitate to deal with them again. A huge, massive thank you to Karen and her fabulous team. Thanks for making my new purchase such a lovely and non stressed experience.

Peter · 7 July 2022

Agent replied · 7 July 2023

Thank you for your superb 5* review and kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We were supported greatly by the team at Slater Hogg and Howison to help us get on the property ladder. Heather guided us from start to finish and took a stressfull time and somehow made everything so simple and made our whole journey feel so easy. Thank you again Heather

Stephanie · 15 February 2026

Agent replied · 15 April 2026

Thank you so much for your kind words! We are thrilled to hear that Heather provided exceptional guidance and made the process of purchasing your new home so smooth. It was our pleasure to help you achieve your goal of getting on the … More

5/5

Google

I knew I was going to engage the services of Slater Hogg after Nina popped round to do the valuation and took her shoes off at the door. Nina was both professional and approachable, taking her time to explain all the options available. Her recommendations on our marketing photos/video were, I am certain, what drew in the viewers and solid offers we received. Covid hit just after we accepted an offer, but with the help of Nina and Karen, we got where we needed to be. Incredibily supportive and patient is how I would describe them. A big company who knows that the little things are what really matter. So if you're looking for the best, you'll find it with Nina, Karen and other ladies we dealt with. Thanks so much for putting up with me.

L · 11 November 2021

Agent replied · 10 November 2024

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

Recently just used slater Hogg. My main point of contact was Natalia, I could not recommend her enough. Natalie was so helpful from the get go and was so lovely and welcoming when we first met her. Natalia was so easy to contact and she was extremely good at providing information about the property which I had requested. Overall Natalia made the process very easy and enjoyable without any stress. Thank you so much again.

Rosie · 7 July 2022

Agent replied · 7 July 2023

Thank you for your glowing recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I knew I was going to engage the services of Slater Hogg after Nina popped round to do the valuation and took her shoes off at the door. Nina was both professional and approachable, taking her time to explain all the options available. Her recommendations on our marketing photos/video were, I am certain, what drew in the viewers and solid offers we received. Covid hit just after we accepted an offer, but with the help of Nina and Karen, we got where we needed to be. Incredibily supportive and patient is how I would describe them. A big company who knows that the little things are what really matter. So if you're looking for the best, you'll find it with Nina, Karen and other ladies we dealt with. Thanks so much for putting up with me.

Bran · 26 August 2021

Agent replied · 25 August 2024

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

Slater Hogg & Howison always seemed to perform well in the area where my old house was so it was a no brainer that I would use them when it came time to sell. Nina, Karen and the team handled my sale professionally and just as they promised, I had people lining up to buy which was especially reassuring in the pandemic times. So good infact that the house was sold with 24 hours of the listing going live. The fees were very reasonable too and the pictures and video made the old place look great.PositiveResponsiveness, Quality, Professionalism, Value

Ed · 26 August 2021

Agent replied · 7 July 2023

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Picked up the keys yesterday for my new property and I ha e to say I am delighted with the service I received from Karen and the team at Slater Hogg in EK. Due to the sellers circumstances the deal wasn’t straight forward however all the ladies bent over backwards to help the seller and myself get everything sorted and got the full sale completed in 4 weeks as expected. Communication was excellent, so thanks again. Will definitely use in the future when both selling my property and buying my next one. JPPositiveResponsiveness, Professionalism

JP · 26 August 2021

Agent replied · 7 July 2023

Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

I knew I was going to engage the services of Slater Hogg after Nina popped round to do the valuation and took her shoes off at the door. Nina was both professional and approachable, taking her time to explain all the options available. Her recommendations on our marketing photos/video were, I am certain, what drew in the viewers and solid offers we received. Covid hit just after we accepted an offer, but with the help of Nina and Karen, we got where we needed to be. Incredibily supportive and patient is how I would describe them. A big company who knows that the little things are what really matter. So if you're looking for the best, you'll find it with Nina, Karen and other ladies we dealt with. Thanks so much for putting up with me.

Lou · 7 July 2021

Agent replied · 7 July 2023

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

The East Kilbride office has gone through a difficult period since being taken over by Slater Hogg, however since the arrival of Hannah Bonnar, things have improved markedly. Hannah goes the extra mile to keep you appraised on any issues and managed to quickly secure tenants for a property that had only just become vacant. Well done Hannah.

Stuart · 30 September 2025

Agent replied · 29 December 2025

Thank you for your kind words! We are thrilled to hear that our new team member Hannah has made such a positive impact. Our dedicated team strives to provide excellent service and we are delighted that you have noticed an improvement since her arrival. Best wishes, Lucy, Customer Feedback and Support Team.

1/5

Google

Unfortunately can’t give zero stars. Shockingly poor service. Would not recommend. Having to take complaint to ombudsman as they are demanding payment for a service that was first presented not fit for purpose then ignored requests to resolve. Eventually nothing provided and silence. But happy to bill you for doing nothing.

Julie · 29 November 2025

Agent replied · 29 December 2025

Hello, please contact us via review@connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Kirstie and Natalia went above and beyond to help me and my partner find the perfect rental. 10/10 customer service from both, always happy to answer any questions we had and made the experience totally stress free. Thanks again!

Leah · 22 September 2024

Agent replied · 25 August 2024

Many thanks for your marvellous 5* review Leah. Best wishes, Lucy, Customer Relations.

5/5

Google

My partner and I have just sold our property and are now purchasing a property through Slater Hogg and they have been amazing. They were on the ball with every enquiry and accommodated any questions we had (there was loads). They kept us up to date with everything and gave advice where necessary. Karen was amazing, so polite and cheery. She was always helpful. Fraser was brilliant, the pictures he took trumped the ones our previous estate angent took which we think is what helped massively in gaining the sale . And Blair was just full of knowledge and helped keep things calm when we started panicing! Thank you so much guys! Fantastic service!

Stephanie · 8 July 2019

Agent replied · 7 July 2023

Thank you Stephanie for your wonderful 5* review. I'm delighted that Karen, Fraser and Blair at the branch have provided such a great experience for you. Best wishes for the purchase of your new home. Tracey.

5/5

Google

It was our first time selling our family home so it was very nervous time for us but the reassurance from Nina and Karen was first class. We were kept informed throughout the process from putting our house on the market to the house being sold. I would not hesitate in recommending them to my friends and family and wish them the very best in the future. Thank youPositiveResponsiveness, Quality, Professionalism, Value

David · 26 August 2021

Agent replied · 7 July 2023

Thank you for your wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations.

1/5

Google

Always check your sale details before signing anything. We were given an estate agent fee which was agreed on a home visit and this was changed by the estate agent during in the agreement. Yes, you could say we should have double checked …

Tracy · 15 December 2025

Agent replied · 29 December 2025

Hello, please contact us via review@connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I recently used the services of Slater Hogg EK and could not praise them highly enough. They were extremely accommodating of my needs, with a special mention to Nina, who was friendly and helpful from start to finish. The turnaround on responding to my enquiry was second to none and the excellent service contined throughout the entire process. I will definitely use them again in the future and would be happy to suggest them to friends or family too.

Laura · 8 July 2019

Agent replied · 7 July 2023

Thank you Laura for your wonderful and detailed 5* review of our local team. I will of course make sure your kind words are forwarded to the whole team and their Regional Director. Kind regards, Scott

5/5

Google

Heather was fantastic in supporting me through the process of buying my first property. She was always available for any queries and ensured things were chased up when required. She communicated with me the whole way and this made the process easy. I would highly recommend her professional service when needing advice and support for mortgages/house buying. Many thanks again!!!

Craig · 9 December 2022

Agent replied · 7 July 2023

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Our consultant Heather was excellent!! 🌷🌺🌹 As a first time buyer, the process was easy and stress free. Such excellent service from start to finish. Professional in his job.🫶I would 100% recommend Heather to my friends, thank you.🙏 …

Cristina · 20 May 2024

Agent replied · 25 August 2024

Thank you for your glowing recommendation and 5* review Cristina Poitan. Kind regards, Lucy, Customer Relations.

5/5

Google

Massive thank you to Lynn Carmichael for all of her support while trying to find the perfect home for our family. She has been understanding, helpful, and such a friendly lady that it really made the whole experience less stressful. I would recommend contacting Lynn to help make your home move an easy transition.

Tracy · 8 May 2023

Agent replied · 7 July 2023

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Slater Hogg & Howison's Google reviewsLeave Slater Hogg & Howison a review

Questions about Slater Hogg & Howison East Kilbride

How many reviews does Slater Hogg & Howison East Kilbride have?

Slater Hogg & Howison's East Kilbride office has 137 reviews across 1 platform: 137 on Google.

What is Slater Hogg & Howison East Kilbride's rating?

Slater Hogg & Howison East Kilbride is rated 4.7 out of 5 across all 137 reviews, and 4.7 out of 5 on Google from 137 reviews.

Where is Slater Hogg & Howison's East Kilbride office?

Slater Hogg & Howison East Kilbride, 10 Brouster Gate, East Kilbride, G74 1LD.

The Trusted Agent

Is this your office? Claim your page.