Every review we hold for the East Kilbride office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI bought a rental property where Bensons were the seller and the process was very smooth, attentive and personable staff. The experience was so positive I chose Bensons to advertise my property on the rental market and source a suitable tenant. Again this process was smooth and well executed. Thorough checks and sound advice regarding potential tenants. Helpful staff, Kevin, Sam and Shaun just to name a few. I'd recommend Bensons both to sell a property through, to buy from and to help with rental properties. Good job;)PositiveResponsiveness, Quality, Professionalism, Value
Duncan · 28 August 2021
Agent replied · 29 May 2023
Thank you Duncan for your lovely feedback. I will ensure it's passed onto the team.
Many thanks,
Bensons Estate Agents
★★★★★ 5/5
GoogleAbsolutely brilliant from start to finish. Stuart was great and helped us enormously. Thank you
Leigh · 30 June 2023
Agent replied · 5 July 2023
Hi Leigh,
Thank you for your review! It's hugely appreciated and we'll make sure the team is aware.
Many thanks,
Bensons Estate Agents
★★★★★ 5/5
GoogleBensons were always available and quick to respond to any of my emails or phone calls whilst renting a flat in East Kilbride. I would recommend their services if you want to be able to count on a professional standard of service and care from the beginning of the process through viewing; the communication throughout my tenancy; and also for vacating at the end, and I would happily use them again.PositiveResponsiveness, Professionalism
Jenny · 28 August 2022
Agent replied · 29 May 2023
Hi Jenny,
Thank you for your lovely review of our support and service. We aim to exceed the expectations of our landlords and tenants and we're delighted you feel satisfied with your experience.
Thank you for the 5 star review!
Many thanks,
Bensons Estate Agents
★★★★★ 5/5
GoogleDavid was great as usual. Very professional and helpful with any questions I had
Rois · 18 July 2023
Agent replied · 25 July 2023
Hi Rois,
Thank you for your wonderful 5 star review!
Kind regards,
Bensons Estate Agents
★★★★★ 5/5
GoogleSamantha at Bensons has been incredibly helpful every step of the way, guiding us through the process of selling our house! We have sold our house within 7 days, with an offer higher than the valuation. Samantha has been in touch every day to keep us up to date with everything and promptly answered any question we had. Would use Bensons again in a second! Thank you for a great service!
Stacey · 30 May 2018
★★★★★ 5/5
GoogleDavid is extremely helpful and professional. He is a great advert for Bensons.
Robert · 11 July 2023
Agent replied · 25 July 2023
Hi Robert,
Thank you for your wonderful 5 star review!
Kind regards,
Bensons Estate Agents
★★★★★ 5/5
GoogleIt is one of the best letting agencies I have ever used.
Every property has its floor plan included, pictures and virtual tour is true to the actual state of the property.
Agents are polite and professional.
I recommend the agency to anyone who looks for quick and hustle free move.
Experiment · 24 February 2024
Agent replied · 25 March 2024
Thank you for your fantastic review of our service, it's hugely appreciated.
Kind regards,
Bensons Estate Agents
★★★★★ 5/5
FacebookWe have recently used bensons to sell our house in Bathgate. Samantha was our main contact and dealt with everything in a quick, professional manner. She kept us informed through the full sale and we can’t thank her enough for all her help. Our viewers also advised how good bensons were keeping them informed in anything needed. Would definitely recommend! Thanks again Sam, you have been amazing! X
Natalie · 12 April 2018
★★★★★ 5/5
GoogleWe rented a flat with Bensons for just over two years and they were very helpful throughout our tenancy (responsive to questions and dealing with issues straight away). The flat was in a good condition when we first moved in and we enjoyed our time there. Since moving out, they have been quick to finalise the deposit we were due back along with any overpayments. A very smooth and stress free experience.PositiveResponsiveness, Professionalism
Sarah · 28 August 2021
Agent replied · 29 May 2023
Hi Sarah
Thank you very much for taking the time to leave a review and again we wished to say thanks for looking after the property so well. We hope you're settling into your new place and if you need anything in terms of renting or selling in the future we'd love to hear from you.
All the best,
Alan Craig
Bensons Estate Agents
★★★★★ 5/5
GoogleI can't praise Bensons highly enough. I am a landlord and use Bensons to manage properties I own. They take care of absolutely everything impeccably, from checking the property regularly, collecting rent, deposits, organising repairs, cleaning and finding new tenants when required. They make the whole process simple and stress free. Top marks!
Brian · 8 October 2023
Agent replied · 29 October 2023
Hi Brian,
Thank you for your fantastic review and for trusting Bensons with the management of your rental properties. It's been a pleasure to support you.
Kind regards,
Bensons Estate Agents
★★★★★ 1/5
FacebookAvoid at all costs. Have never experienced a more useless, discriminatory estate agents in my life. They should not be allowed to deal with rentals. Took the landlords side even though I was living in a building site for 4 months, and even went to the extent of lying for the landlord. Communication was so poor, always having to call about 6 times before actually getting to speak to someone about a problem as they never ever call back.They seem to have a lot of rogue landlords on their register so I would watch out and do checks and reviews before renting any property from them!!
Shannen · 25 April 2019
Agent replied · 26 May 2023
No way horribly run business and to have landlords like the one we experienced is shocking
★★★★★ 5/5
GoogleEverything was done professionally and without a hitch. The staff are friendly and helpful. Bensons provided me with an easy, hassle free experiencePositiveProfessionalism
Jerr · 28 August 2021
Agent replied · 29 May 2023
Dear Mr Fawbert,
Thanks for taking the time to leave a review for us and we hope you're settling in well. If you need anything at all just feel free to phone or email us anytime. The Landlord is happy to help and appreciates your assistance as well.
Kind regards,
Alan Craig
Bensons Estate Agents
★★★★★ 5/5
GoogleBenson's have been excellent to work with. Alan has been superb throughout our whole renting process. Jemima as well has always been incredibly responsive and helpful to any questions we have had. We were gutted to have to move but the staff at Bensons made everything easy and as simple as possible.PositiveResponsiveness, Quality, Professionalism, Value
Rachael · 28 August 2021
★★★★★ 1/5
GoogleUnhelpful
Enquired multiple times, rental passport is complete but never get response to any queries. Pop in to have a word but condescending attitude from the guy behind his desk.
This is our personal experience***
Brian · 20 August 2024
Agent replied · 27 August 2024
Hi Brian,
I'm sorry to hear you've had a negative experience. We don't have any record of you coming into our offices, would you mind reaching out to us via lettings@bensonsestateagents.com please? We really care about providing a highly supportive service and we would be keen to know more about your experience.
Kind regards,
Bensons Estate Agents
★★★★★ 5/5
GoogleOver the past year myself and my partner decided to rent out a flat with bensons and do not regret a thing, they are easy to work with, paperwork was straight forward and professional and they are a very understanding agency and help in every way they can. Whenever we would phone or email all staff couldn’t be any nicer. I would totally recommend this estate agents to people looking for sure !PositiveResponsiveness
Jennifer · 28 August 2020
Agent replied · 29 May 2023
Hello Jennifer, thank you for your kind words and we hope your new family are doing well with relocating. If you ever need anything else feel free to get in touch. Wishing you all the best from our team at Bensons.
Kind regards
Alan Craig
Bensons Estate Agents
★★★★★ 5/5
GoogleBensons Estate Agents are efficient and professional with a friendly and personal touch, making your move that bit less stressful. Highly recommend choosing Bensons - high quality rental properties, excellent customer service and easy to follow processes throughout the property search to move in journey.
A · 25 December 2023
Agent replied · 24 December 2024
Thank you Aleish! We were delighted to help - thank you for choosing and trusting us.
We're incredibly grateful that you took the time to leave your review. I'll ensure it's shared with all our team.
Kind regards,
Bensons Estate Agents
★★★★★ 5/5
GoogleExcellent professional advice and response always given speedily
Always professional always helpful and always almost immediately.
Have total trust and respect for all the advice and for all the people I have dealt with.PositiveResponsiveness, Quality, Professionalism, Value
Joe · 29 May 2024
Agent replied · 29 May 2023
Hello Joe, we're delighted to hear how satisfied you are with our support. It's hugely appreciated that you've taken the time to leave a 5 star review. We are here to help - please don't hesitate to let us know if there's anything we can do.
Kind regards
Bensons Estate Agents
★★★★★ 5/5
GoogleAlan was very friendly, polite and helpful
Caroline · 28 February 2023
Agent replied · 29 May 2023
Thank you Caroline for your positive, 5-star review.
Kind regards,
Bensons Estate Agents
★★★★★ 5/5
GoogleBensons could not have done more to make my role as landlord easier. This is the third letting they've done for me, so easy to deal with and so professional.
Jim · 5 September 2024
Agent replied · 26 November 2023
Hi Jim,
Thank you for your detailed review of our support! Your wonderful feedback is greatly appreciated and it really is a pleasure to assist you.
Thank you for taking the time to leave us a 5 star review!
Kind regards,
Bensons Estate Agents
★★★★★ 5/5
GoogleI love the flat and have found the staff at Benson's to be very helpful. David, the inspector, is very professional and friendly and in his two visits thus far, was very thorough and happy to answer any queries that I had. A very impressive service.
Robert · 8 October 2023
Agent replied · 29 October 2023
Hi Robert,
Thank you for your feedback and for taking the time to leave us a wonderful 5 star review. It is our pleasure to assist you.
Kind regards,
Bensons Estate Agents
★★★★★ 5/5
GoogleBensons Estate Agents took care of my buy to let properties from start to finish. The worker provided excellent service, maintaining contact with me throughout and providing helpful guidance and advice. Would recommend contacting Bensons …
Hazel · 15 April 2024
Agent replied · 29 May 2023
Dear Hazel,
Thank you for your lovely feedback. It was our pleasure to assist you. We're … More
★★★★★ 5/5
GoogleWonderful service. The welcome package provided was really thoughtful and contained loads of discounts to ease with the home move. I would 100 percent recommend them for their brilliant customer experience.
Sazzy · 7 July 2024
Agent replied · 27 August 2024
Hi Sazzy Bass,
Thanks very much for taking the time to leave us your feedback. We're delighted we were able to exceed your expectations and thrilled you would recommend our service to others.
Kind regards,
Bensons Estate Agents
★★★★★ 5/5
GoogleRecently rented a property from Bensons and cannot fault the process at all the level of detail on photographs taken prior to move on date very reassuring to see, have helped to make it a pretty stress free process also the welcome pack is a lovely touch
Kate · 11 July 2023
Agent replied · 25 July 2023
Hi Kate,
Thank you for your lovely 5 star feedback! We're delighted to have helped.
Kind regards,
Bensons Estate Agents
★★★★★ 5/5
GoogleGreat service from Kevin , and the team , as usual . They sold my flat in two weeks . I cant recommend enough . Ive used them a few times over the years , and they never disappoint .
John · 30 December 2023
Agent replied · 25 March 2024
Hi John,
Thank you for your wonderful feedback - it was our pleasure to assist you.
Kind regards,
Bensons Estate Agents
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