Trusted Agent profile · East Hertfordshire
★★★★★
130 reviews across 2 platforms
9 Parliament Square, Hertford, SG14 1EX, East Hertfordshire, SG14 1EX
Thomas Childs & Co's office in East Hertfordshire, at 9 Parliament Square, is rated 4.9 out of 5 across 130 reviews on two platforms, including 125 Google reviews rated 4.9.
Every review we hold for the East Hertfordshire office, from every platform, shown as written. First names only.
5/5
GoogleAfter a bad experience with another local agent, it was refreshing to appoint TC to sell my parents house - Sharon, Thomas and the team were friendly, professional and regularly kept me up to date with progress from start to finish.Would highly recommend!
5/5
GoogleI have left my details with a few estate agents in the last week. Emma at Thomas Childs has been only one to return my call. Very helpful. Thank you
5/5
GoogleIt was great contacting Thomas Childs & co. My experience with them was really pleasant. The team is highly professional and courteous. Alex was really helpful and supportive all through the process.
1/5
GooglePerhaps the most incompetent Lettings Agent you will ever encounter. Their inability to perform simple tasks was staggering. At every point we had to remind them or ask them to action items, yet we were paying for a property to be fully managed. Avoid using Thomas Child's letting at all costs. There are much better, more helpful and professional people out there. We have moved to a local firm who are a breath of fresh air. Things are done quickly, proactively and efficiently. Three words that will never be used in a sentence relating to Thomas Childs.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleThe best estate agents that I have dealt with hands down! Following the stamp duty relief in the summer, I experienced a string of disappointments from various agents. Often it was clear that they would pit other customers against me or flat out lie about competing offers, house prices and the view of the vendors. It was a great change to have a company that I felt I could actually trust. They were honest from the start to the end of the process and not once did I feel that they were interested in their commission only, it’s quite clear their focus is providing and excellent service. Thomas Child’s and co is a real gem in a sea of sharks. Recommend them to anyone and I won’t be going anywhere else. Shoutout to Mr Alex Philippou who demonstrated excellent customer service!
5/5
GoogleI both bought and sold through Thomas Childs. From the outset, their approach to selling my home was refreshingly different from other local agents and there is no question that this resulted in me achieving a higher price on the sale of my home. Through a six-month, highly stressful process on the buy and the sell side, they remained committed, professional, supportive, responsive and calm. The team is fantastic and their combined years of experience gave me huge comfort. Nothing is too much trouble, including three of them mucking in as my last-minute removal team on the day I moved! I cannot recommend them highly enough.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGreat service, Emma and Justin especially!
5/5
GoogleWhen you have your heart set on a house, you just want the buying process to run as quickly and smoothly as possible Thomas absolutely made this happen for us. His guidance, support and professionalism were all contributing factors in securing our ‘dream house’. His extensive knowledge of the local area also proved invaluable to us, when moving from LONDON to Hertfordshire, I would highly recommend. Mr and Mrs R
5/5
GoogleWe found Emma Vullo and the Thomas Child team to be very professional and easy to deal with. They made the whole rental experience very smooth. Highly recommended.
5/5
GoogleVery happy in our new home thanks to Emma. Smooth easy process and really grateful for all her help and support.
5/5
GoogleVery professional, efficient and friendly.
5/5
GoogleI cannot recommend Thomas Childs highly enough. Lovely people, always there to help and made such a difference to the whole moving process. This is the second time we have used then and would do so again (not that I’m planning to move again any time soon!). Thank you.
Elizabeth, Thank you for your very kind review. We loved dealing with you and your family again. We wish you all the happiness in your beautiful new home. Thomas
5/5
GoogleKaren from Thomas child was so Good on her knowledge regarding house prices, sold are house very quick, she was so helpful and accommodating, made the whole process hassle free, would highly recommend them, superb service thank you Thomas child
Dear Kelly, Thank you so much for your kind review and thank you for choosing our firm. We wish you all the happiness in your new home.
5/5
TrustpilotHappy Tenant.
I am a long term tenant in a property managed by Thomas Childs & Co. I can honestly say that they take as much care and trouble over looking after the tenants needs as they do meeting the landlords requirements. They have been a pleasure to do business with from the off and I definitely would recommend them over and above many of the larger letting agents from the point of view of both tenant and landlord.
5/5
GoogleEmma at Thomas Childs was brilliant at finding us a tenant for out flat. She was friendly and professional and worked on a bank holiday Monday to help the our tenants move go smoothly. We would definitely recommend using Thomas Childs as your estate agent.
5/5
GoogleFantastic service and really easy to deal with, highly recommended for sales or lettings!
5/5
GoogleProfessional and always on hand when you need them. The aftercare service from Emma was sublime
5/5
GoogleExcellent service, quick and responsive. Would highly recommend Tom in lettings, he was very helpful.
5/5
GoogleI just rented a house with Emma, all done quick and easy.
5/5
GoogleI've been a Landlord with Thomas Childs since 2020 and l'm very satisfied with their Service. I have dealt mainly with Emma and more recently with Freddie and they both make my life as simple as possible
5/5
GoogleVery professional agency, providing value and good service. Emma is always helpful.PositiveQuality
5/5
GoogleExcellent service, always kept me up to date with the progress of my property and very friendly. They used all their assets to ensure my property was let as quickly as possible. Very reasonable fees.
Michele, Thank you for your review. It makes a real difference to hear about your experience.
5/5
GoogleI've been dealing with Thomas Childs for over a year now, they are an exemplary Estate Agent. Tom and Kerry have been fantastic and found us the perfect home, after trying a number with us! They are responsive, helpful and decent people. They act with integrity. Highly recommended.
5/5
GoogleAs a tenant I have found Thomas Childs & Co to be highly professional, friendly, efficient and quick to respond to any questions or matters that needed addressing. Highly recommend them!
Nicola, thank you for your kind words. It’s good to know that our tenants appreciate the work that goes into managing property.
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