Every review we hold for the East Hampshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHenry Adams Estate Agents Storrington Lettings Department
I am using Henry Adams Estate Agents Lettings Department in Storrington to manage a property and my experience has been very very good. They have been extremely professional and thorough from advertising the property promptly and accurately, to doing viewings and helping me to find a great tenant quickly.On every occasion that I have liaised with them they have been good at communication, professional, and very reliable. I believe they provide a great service and good value for money.They always responded to my questions promptly and are quick to help the tenant if there are any questions or issues. Nothing has been too much trouble.I would highly recommended them and the Lettings team in Storrington.
Mark · 1 October 2022
★★★★★ 5/5
TrustpilotRachel Mills from Bognor agency
Very lovely woman who take care of me with my renting!So supportive and helpful!If you with Henry Adams agency ask for Rachel for lettings and any thing else!Ewa
Ewa · 29 January 2024
Agent replied · 24 October 2024
Hi Ewa, thank you for your 5 star review of Rachel at our Bognor Regis lettings office - I will be sure to pass this onto her!
★★★★★ 5/5
TrustpilotPeace of Mind and Practicality
As we live in France, we have Henry Adams to take care of our apartment in the UK and they have been so very well for ten years. The service is excellent and their management more than anything provides peace of mind - they have always been able to find good tenants quickly. Any maintenance issues are sorted out without delay from their raft of electricians, plumbers, handymen etc. Thoroughly recommend.
Brian · 18 March 2023
★★★★★ 1/5
TrustpilotBidding on a house
Went to view a property priced at £1450 a month, absolutely loved it, it was perfect and seemed promising. It all felt like false advertising especially when I went to place my application, I was given an opportunity to basically bid on the house by upping the offer for rent a month? How ridiculous! No one should have to bid on a house to get a higher chance to be accepted. Especially when everyone is struggling for money. The owner took a higher offer of course and the company were useless at letting us know. Not a professional setting at all. Ridiculous
Bob · 25 March 2022
★★★★★ 5/5
TrustpilotI want to say big Thank You to Charlie…
I want to say big Thank You to Charlie Salter for helping me to find the property for rent.Thank you Charlie well Done!
Dumitru · 7 March 2023
★★★★★ 1/5
TrustpilotAn experience to be forgotten
An experience to be forgotten. Spare yourself the "how not to service a customer" experience and rather don't engage with this awful agency. Care is not in their vocabulary.
Doug · 7 May 2022
★★★★★ 5/5
TrustpilotI'm so glad.....
I'm so glad about to met the right letting agent at a right time. Massive thank should goes to Alex Bush at Storrington branch who helped me to get this lovely new home. The team is very friendly and helpful at every step.
Asiri · 17 September 2024
★★★★★ 1/5
TrustpilotAWFUL
AWFUL - WOLVES - harassed me during lockdown in 2021 - TRAVEL and TOURISM sector did not need this ontop of everything else going on - pushed me out in the end - judged and assumed but only made and ass out of themselves. What goes around comes around Emily! AND after I upscaled the damp apartment and garden the landlord put the rent up! Hang your heads in shame! Not even worthy of a 1 star!
Donna · 25 September 2021
★★★★★ 5/5
TrustpilotVery knowledgeable, friendly and helpful team
Throughout my local house hunting I found the Henry Adams team, and Oliver and Daniel in particular, to be extremely knowledgeable about the Petersfield and surrounding villages property market. I hugely valued the expertise they were able to provide me. I was also really impressed with their friendly and courteous manner. They returned messages and emails promptly and went out of their way to help. I would highly recommend their personable service to people looking to buy and sell in this area.
Amy · 10 February 2021
★★★★★ 1/5
TrustpilotSeem good at first but then cracks appear quick
They seem really good at first, but then as weeks and months go by, you notice malicious and incompetent behaviour.They never seem to get my email correct, especially upon needing my deposit back. They visit your flat while you’re away despite you asking them not to (illegal), and when you visit the office, you see why they are less diligent. Fortunately I won’t have to use these again. Disappointed basically.
David · 31 July 2022
★★★★★ 1/5
TrustpilotBad attitude for buyer and seller …
My husband and I want to relocate from Suffolk to the South Downs snd I wanted to view a property. Henry Adam’s were obstructive snd unhelpful (not great for the seller) and when I did get to view the property were rushing me round the house. Two days later I asked to have a second viewing. I was rushed round the property in 20 minutes. Not a very professional attitude / the house was selling for 830k and they expected me to make a decision in less than an hour. Bad attitude!
Andrea · 9 November 2020
★★★★★ 1/5
TrustpilotIt can't be any better than 1 star.
It can't be any better than 1 star.As soon as you sign that tenancy contract they disappear...No response to any requests. When you start dropping F bombs they may come back with some annual leave or story, etc.Very poor service. I basically repair things on my own cost as asking them about anything is a big deal.You won't get far running business like this. I feel sorry for the guy who owns the agency as those people don't do their job even at a minimum level.Dude, if you see this - you need to let go some people...
Adam · 20 August 2020
★★★★★ 5/5
TrustpilotHenry Adams Storrington
Henry Adams Storrington, what can I say expect they are very helpful and professional.I was struggling to find a bigger place for me and my family until I spoke to them.I told them what I was after and they found me the perfect place. with in weeks I was in my new place and am very happy I used them.I will be recommending them to all my family and friends.
Tim · 5 April 2022
★★★★★ 5/5
TrustpilotStorrington branch - Alex
Dealt with Alex at the Storrington branch.He was professional, very knowledgeable regarding the property and genuinely a lovely guy!Would definitely recommend.
Karina · 16 May 2022
★★★★★ 5/5
TrustpilotWe rent off of Henry Adams and find…
We rent off of Henry Adams and find them amazing if we have any Issues in the property, it’s dealt with very quickly with good communication to a high standard - Michelle in particular at Henry Adams is really lovely and helpful x
Michelle · 14 May 2024
★★★★★ 5/5
TrustpilotPastiest and understanding
This is our first secured rented property and Henry Adams have been incredibly helpful all the way through. Our agent Charlie salter has been patient and very understanding of our situation he has answered all our questions that we’ve had. The processes has ran smoothly and we couldn’t be more happier with the customer service that we have received.
Charlotte · 17 March 2023
★★★★★ 1/5
TrustpilotVery disappointing with their very poor…
Very disappointing with their very poor advice and valuation when I called them in to carry out a valuation.Probably,a chimpanzee could have out performed Henry Adams,who wanted to charge highest commission and also had the cheek to want the client to pay for professional photography.If you list the property at such a low price as they often do,they are NOT acting in your best interest.AVOID!!
Claudia · 26 February 2022
★★★★★ 1/5
TrustpilotThis is a terrible agency
This is a terrible agency. We have been renting for 3 years and have had heating issues since the beginning. They have failed to fix numerous problems and we're constantly living in cold conditions. The electricity cuts out and nobody can fix this! The attitude of the agents is appalling, yet they are happy to charge us an extortionate amount. Avoid this agency at all costs!
Rudi · 7 November 2021
★★★★★ 5/5
TrustpilotEvery people from this agency is verry…
Every people from this agency is verry friendly, fast response for every problemes do you have. Is second time when we rent house from them and is the best choise. I recomand them for all you will need
Elena · 12 March 2024
★★★★★ 1/5
TrustpilotWARNING! Do NOT Use this letting agency!
WARNING!! Do NOT use this company!!
Sevanswood · 16 June 2025
★★★★★ 4/5
Trustpilotwould recommend
I have been renting from Henry Adams for 10 years and overall experience was very good. They deal with any issues in a prompt and professional manner, but still maintain a personal approach.
Katalin · 13 March 2024
★★★★★ 5/5
TrustpilotExcellent service and great…
Excellent service and great communications throughout, thank you Goretti and your team.
Karen · 3 July 2021
★★★★★ 4/5
TrustpilotThroughout the years of renting my…
Throughout the years of renting my house, I have been lucky to have Michelle Tattersall looking after my property. Hard working, honest and understanding; and a huge asset to Henry Adams. Thanks for all your help Michelle. Best wishes Sandy x
Sandy · 21 March 2023
★★★★★ 5/5
TrustpilotReally helpful at viewing
Really helpful at viewing, flexible with viewing timings
Olivia · 1 March 2023
Agent replied · 24 October 2024
Thank you for your feedback Olivia!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
