Every review we hold for the Petersfield office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotThank You Julie
Special thanks to Julie Bramble for her patience and help during the recent sale of my property. She was always available to take any questions and dealt with all matters so efficiently. She kept me going through a bit of a rough ride. Everything was much appreciated.
J · 16 February 2023
Agent replied · 28 December 2024
Good morning,Thank-you for your kind words about our Senior Sales Progressor, Julie - I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotGreat letting agent ! (Daniel)
From the very beginning of meeting our agent Daniel, we received a very warm welcome. He was very kind to us during the house viewing, we felt very comfortable in asking him any questions that we had. He also gave us our own time to view the house which I thought was really nice as it allowed us to take in the moment with our “future home”. Daniel was also very responsive with any form of contact whether this was a telephone call or an email. This was very helpful for us during the whole process as we knew he was an email away. He also made sure to keep updating us with the process from the landlord to the referencing company. This was very good experience for us!
Nashemilliecent · 12 January 2023
★★★★★ 5/5
TrustpilotThank you to Cubbit and West for…
Thank you to Cubbit and West for helping us find a move into our flat! A big thank you to Kamile for coming out yesterday to help me with the washing machine when even an electrician struggled to get it working 🙈Cubit and west couldn’t be more helpful 🙌
Diane · 8 December 2022
Agent replied · 28 December 2024
Hello Diane Katrina, Thank you for leaving us your feedback! Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotHad the best experience with Cubitt and…
Had the best experience with Cubitt and West. Looking for a rental for the first time was a bit stressful but Abbie was fantastic from start to finish. Excellent communication via email and phone and always kept me up to date with progress on the chosen property. Would definitely recommend!
Hannah · 31 October 2022
Agent replied · 28 December 2024
Good afternoon Hannah,Thank-you for the kind words about the Portsmouth Lettings office of Cubitt & West in particular Abbie. I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotSeamless process
I recently got a flat with Cubitt&West and it’s amazing. The whole process was fast and seamless. Special thanks to Olivia.
Didi · 23 September 2024
Agent replied · 28 December 2024
Hi Didi,Thank you for your kind words about our Arundel branch, and in particular our staff member Olivia. Congratulations on moving into your new flat, we're thrilled to hear that you had such a good experience with us.All the best,Cubitt & West
★★★★★ 5/5
TrustpilotAlia was so helpful and really kept us…
Alia was so helpful and really kept us in the loop with the properties we were interested in. She also gave us some very helpful tips in purchasing our first home. Thank you!
Averyl · 16 February 2024
Agent replied · 28 December 2024
Hi Averyl & DanThank you for taking the time to leave a review about Alia in our Cubitt & West Reigate office. We are so glad she was able to give you useful tips in buying your first home. We will be sure to pass on your comments to her.Best wishesCubitt & West
★★★★★ 5/5
TrustpilotWe were selling a park home and a lady…
We were selling a park home and a lady on the site used cubitt and west and recommended them very highly.As soon has we got them on board we knew we were in good hands, they went over board and got us a buyer for our park home.Samara, Nicola, Madison, Daisy we couldn't have done it without you. Thank you all so much for all you did for us. Marcus & Jean.
Jean · 4 August 2024
Agent replied · 28 December 2024
Good morning Jean,Thank you so much for your kind review! We're thrilled to hear that the team were able to assist you so effectively in selling your home. It's fantastic to know you felt in good hands throughout the process. We truly appreciate your kind words and recommendation.Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotSingle Room Tenancy Lettings Agreement
Becky Darby was a great lettings advisor from start to finish. She made sure there were reasonable amendments to the room so it suited my requirements and the entire process was quick and easy. Communication was also always efficient. I would highly recommend Becky as well as Cubitt & West as a lettings agency.
Millie · 3 May 2022
Agent replied · 28 December 2024
Good afternoon MIllie,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotWe just moved into our new home and…
We just moved into our new home and whole experience was made much easier because of a lovely Cubitt & West from Patchdean. Where to start with how brilliant Zak has been through out the journey, very helpful, flexible, polite and friendly.We requested for couple of viewings and Zak was flexible to accommodate in his busy schedule and always answered our queries with patience.Thanks a lot Zak and Cubit & West Patchdean Team.Always professional, efficient, reliable, friendly and helpful.Thank You.Ravi
Ravi · 3 January 2023
★★★★★ 5/5
TrustpilotAden was great with showing the…
Aden was great with showing the property and assuring me the landlord will sort any problems out .I must say that I can see a that he wants to grow in this business and that is really something that is missing from now days generation .He should be proud that he is one of the few people now days to work towards his future which I know that will be really bright.Thank you for everything Valentin
Valentino · 12 May 2023
★★★★★ 5/5
TrustpilotBrilliant Service - Thank You
I have been using Cubitt & West since 2005 and they have always been extremely efficient, communicative and professional. This time my property was let with Dan's help who delivered as above. I wouldn't use any other agency in the area as they are brilliant. Many thanks Dan for all your help.
Andrea · 20 July 2022
Agent replied · 28 December 2024
Good afternoon Andrea,Thank-you for your kind words about Dan from the Portsmouth Lettings office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil Piper Senior Operations Director
★★★★★ 5/5
TrustpilotVery happy with the service
Very happy with the service, happy to chase information if not something they know straight away and quick to respond to emails too. Julie was super helpful with the after purchase side of things keeping us informed of developments and always available to answer any questions as completion date approached. Would recommend people give them a try
Simon · 28 October 2021
Agent replied · 28 December 2024
Good morning,Thank-you for your kind words about Julie our Senior Sales Progressor for Cubitt & West - I will be sure to pass them along.Kind regards,Neil PiperOperations Director
★★★★★ 4/5
TrustpilotWe’ve been dealing with Katie Sheridan…
We’ve been dealing with Katie Sheridan now for a few years - as she has managed our property let - it can be a tricky job balancing the needs of both tenants and owners - in our experience Katie has managed this effortlessly - unlike some who we have used in the past in a different part of the country - Personal relationships and trust are important characteristics when deciding which agency to use - and so far we have made the right choice
Robin · 20 June 2025
★★★★★ 5/5
TrustpilotFirst Time Buyer
As a first time buyer I was quickly put at ease with the end-to-end process explained. Samara kept in regular contact with recommended properties and went out of her way to ensure our offers were considered by vendors. Thanks to her hard work we've now been accepted on a property and (hopefully) will soon be moving in!
A · 17 October 2021
Agent replied · 28 December 2024
Hi there,Thank-you for your kind words about Samara. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 1/5
TrustpilotDo not use Redhill branch
Poor communication from the letting manager and staff at the Redhill branch, before, during and definitely after tenancy. Manager makes appointments then doesn't show up. Very poor problem solving during tenancy, then when it's time for check out after termination of contract will find any reason to charge you £200. It's been said before in a few reviews. Blatantly accused me of losing keys to property then when challenged several times, they found them in their office exactly where I said they were dropped off and now just as others have said they'll find another issue with the property to the value of £200. Please for your own good do not use this branch in Redhill.
Howard · 21 February 2024
Agent replied · 28 December 2024
Dear Howard,Thank you for taking the time to leave a review and we’re sorry to learn that you are dissatisfied with the service provided. We would like to assure you that customer service is of the utmost importance to us, and we would appreciate you contacting our Customer Support team to discuss your concerns in more detail, you can reach us on 01702 540802 or at customer.support@arunestates.co.uk. Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotEstate Angels
Becky and Dan were an absolute dream to work with, they were efficient, fast and incredibly professional and worked with and supported us amazingly, highly recommend anyone to use these amazing estate agents, they're really setting the standard for how it should be everywhere.
Jack · 24 April 2023
Agent replied · 28 December 2024
Good afternoon,Thank-you for the kind words about the Portsmouth Lettings team and in particular Becky & Dan. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotI would just like to say a big thank…
I would just like to say a big thank you to Dan and Becky from the North End branch for being so helpful and professional in making our move go smoothly from start to finish your a credit I would highly recommend cubitt & west
Gary · 22 March 2023
Agent replied · 28 December 2024
Good morning,Thank-you for your kind words about the Portsmouth lettings team and in particular Dan & Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotGreat service from Cubitt&West
Ciaran and the whole team were amazing.Aden was the one we mostly spoke to, we were very impressed. He went above and beyond keeping us informed throughout the whole process till our move in day.Will definitely recommend Cubitt&West again &again .Thank you
Francy · 20 June 2023
Agent replied · 28 December 2024
Hi Francy,Thank you for leaving a review! It's great to hear how positive your experience with our team has been and particularly how Aden has gone above and beyond for you.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotGreat service and communication
Top rate service from the time I purchased the property to letting it out fully managed. Excellent communication, I hope to continue to do business with the team. Marcus was a delight to talk to and Becky never failed to get back to me and support me along the way. Highly recommend, thanks team 😊
Laura · 1 February 2022
Agent replied · 28 December 2024
Good afternoon Laura,Thank-you for your kind words about Marcus & Becky from the Portsmouth office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotReally enjoyed the services from mark…
Really enjoyed the services from mark with Cubitt&west . Mark is really attentive and gives positive vibes.
Gangadevi · 17 November 2025
★★★★★ 5/5
TrustpilotRenting out a flat
We used Cubitt & West to rent out our flat in Littlehampton, can honestly say we've had absolutely no issues with the whole process moving ahead very quickly, from finding a tenant to getting the tenancy agreement set up, it's been an incredibly smooth process. The majority of the correspondence and information was passed through Marcus Farrow who was able to answer all and any queries and we are very grateful for his quick replies to emails and how stress free the whole process was
Matthew · 2 February 2024
Agent replied · 28 December 2024
Hi Matthew,Thank you for leaving a review! It's great to hear how positive your experience of renting out your flat with our agents has been and how incredibly smooth the process has been for you.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotFantastic
From the 1st phone call we ever had & right up to the last has been such a lovely experience buying our first home! A big special thank you to Oliver, Samuel, Richard, Jessica, Gill & Harry for always being so helpful & understanding. We will be very happy in our new home, thank you!
Molly · 20 December 2021
Agent replied · 28 December 2024
Team Bognor are delighted with your comments and so pleased they could make your first house buying experience a good done. Thank you.
★★★★★ 5/5
TrustpilotWhat an amazing group of people
What an amazing group of people. Julie has been a fantastic help during our move. Nothing has been too much, no phone call no many. A calm voice at all times. I would thoroughly recommend!
Emma · 24 November 2023
Agent replied · 28 December 2024
Hi Emma,Thank you for leaving a review! It's great to hear how amazing you've found our team to be and how fantastic Julie in particular has been throughout your move.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotPaige was brilliant
Paige was brilliant and extremely helpful and being able to assist us in securing our property. All the staff were warm and very helpful. Good experience.
Lisa · 28 May 2024
Agent replied · 28 December 2024
Hi Lisa,It's great to hear that Paige and the team were warm and helpful in their approach. We really value your feedback.Best wishesCubitt & WestArundel
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