Trusted Agent profile · Petersfield

Cubitt & West Petersfield reviews

4.7

★★★★★ Excellent

1,678 reviews across 1 platform

Exchange Buildings, High Street, Petersfield, GU32 3JU, GU32 3JU

Part of Cubitt and West, see every office.

Cubitt & West's office in Petersfield, at Exchange Buildings, is rated 4.7 out of 5 across 1,678 reviews on 1 platform.

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1,678

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Reviews

Every review we hold for the Petersfield office, from every platform, shown as written. First names only.

4/5

Trustpilot

We’ve been dealing with Katie Sheridan…

We’ve been dealing with Katie Sheridan now for a few years - as she has managed our property let - it can be a tricky job balancing the needs of both tenants and owners - in our experience Katie has managed this effortlessly - unlike some who we have used in the past in a different part of the country - Personal relationships and trust are important characteristics when deciding which agency to use - and so far we have made the right choice

Robin · 20 June 2025

5/5

Trustpilot

Really enjoyed the services from mark…

Really enjoyed the services from mark with Cubitt&west . Mark is really attentive and gives positive vibes.

Gangadevi · 17 November 2025

5/5

Trustpilot

Fantastic

From the 1st phone call we ever had & right up to the last has been such a lovely experience buying our first home! A big special thank you to Oliver, Samuel, Richard, Jessica, Gill & Harry for always being so helpful & understanding. We will be very happy in our new home, thank you!

Molly · 20 December 2021

Agent replied · 28 December 2024

Team Bognor are delighted with your comments and so pleased they could make your first house buying experience a good done. Thank you.

5/5

Trustpilot

Renting out a flat

We used Cubitt & West to rent out our flat in Littlehampton, can honestly say we've had absolutely no issues with the whole process moving ahead very quickly, from finding a tenant to getting the tenancy agreement set up, it's been an incredibly smooth process. The majority of the correspondence and information was passed through Marcus Farrow who was able to answer all and any queries and we are very grateful for his quick replies to emails and how stress free the whole process was

Matthew · 2 February 2024

Agent replied · 28 December 2024

Hi Matthew,Thank you for leaving a review! It's great to hear how positive your experience of renting out your flat with our agents has been and how incredibly smooth the process has been for you.Best wishes,Cubitt & West.

5/5

Trustpilot

What an amazing group of people

What an amazing group of people. Julie has been a fantastic help during our move. Nothing has been too much, no phone call no many. A calm voice at all times. I would thoroughly recommend!

Emma · 24 November 2023

Agent replied · 28 December 2024

Hi Emma,Thank you for leaving a review! It's great to hear how amazing you've found our team to be and how fantastic Julie in particular has been throughout your move.Best wishes,Cubitt & West.

5/5

Trustpilot

Paige was brilliant

Paige was brilliant and extremely helpful and being able to assist us in securing our property. All the staff were warm and very helpful. Good experience.

Lisa · 28 May 2024

Agent replied · 28 December 2024

Hi Lisa,It's great to hear that Paige and the team were warm and helpful in their approach. We really value your feedback.Best wishesCubitt & WestArundel

5/5

Trustpilot

"Excellent experience with Cubitt &…

"Excellent experience with Cubitt & West! Their lettings team especially Emily Jones and Becky Darby provided top-notch service, from finding the perfect property to seamless communication throughout the tenancy. Professional, friendly, and efficient - highly recommend!"

Nisha · 20 April 2025

5/5

Trustpilot

Cubitt & West Crowley Branch

Thanks to Cubitt & West Crowley branch letting agents for their valuable service. Also, i would like to thank Aden Radojevic for his professionalism and customer care exhibited throughout the referencing and finalization of tenancy agreement.

Nizam · 24 October 2023

Agent replied · 28 December 2024

Dear Nizam,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how professional you found Aden to be throughout the process.Best wishesBecky Jennings, Cubitt & West

5/5

Trustpilot

Amazing experience with Cubitt & West

Amazing experience with Cubitt & West, many thanks to Daniel who has been been very responsive, quick on delivering the updates and everything needed for a smooth and easy process. Thank you to Marcus as well, very friendly and nice to talk to over the phone. Totally recommend this agency.

Ana-Maria · 29 July 2022

Agent replied · 28 December 2024

Good afternoon Ana-Maria,Thank-you for your kind words about Marcus & Dan from the Portsmouth Lettings office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Cubitt & West, Southsea

I cannot praise Maddison & Claire at Cubitt & West highly enough. Despite the fact that our circumstances did not allow us to proceed beyond getting our house valued, Maddison and Claire were super helpful and professional. What shines through is their enthusiasm for what they do and we would definitely feel confident in using their services again.

Jo · 19 April 2021

Agent replied · 28 December 2024

Good afternoon,Thank-you for you kind words about Cubitt & West Southsea and in particular Maddison & Claire; I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

We had a burst water main and although…

We had a burst water main and although we ended up without water for a week and risk of it being turned off again after a weekend of it being on and still leaking, Sadie at the management hub was and has continued to be really amazing. She was sympathetic, empathetic and everything she set out to do, in order to resolve the problem she did. She chased landlords, contractors and even provided me with information on who else to contact to get the matter resolved.5 star rating from me. She checks in and makes sure it's all still ok even months after the incident.

Customer · 16 January 2024

Agent replied · 28 December 2024

Thank you for leaving a review! It's great to hear how positive your experience with our agent, Sadie, has been and how she's supported you in getting the leak in your home resolved and continued to check in to ensure everything is ok after the incident.Best wishes,Cubitt & West.

5/5

Trustpilot

We have finally exchanged in what was a…

We have finally exchanged in what was a rather prolonged chain . My elderly mum was selling her property and moving for the first timeIn over 50 years. Julie was so helpful and understanding of the issues this brings with it . Really valued her support along the way. Very happy with the work she put in to make this happen

Sara · 13 March 2024

5/5

Trustpilot

Maddison and Robin

Maddison, Robin and the team at waterlooville have been absolutely fantastic ! Always professional and efficient and extremely helpful at all times with any questions and helping us to sell and find our new home. Even received a lovely little hamper on moving day, thank you.

A · 9 December 2022

Agent replied · 28 December 2024

Good afternoon,Thank-you for your kind words about Maddie, Robin and the team at Cubitt & West from the Waterlooville office. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

I can't thank Julie at cubit and west…

I can't thank Julie at cubit and west enough for all her help and advise throughout the 12 weeks it took for us to move, every email/question I asked was replied to almost instantly and in a very friendly manner.Thanks Julie and a very merry Christmas.

Ian · 7 December 2022

Agent replied · 28 December 2024

Good afternoon,Thank-you for your kind words about Julie, our Senior Sales Progressor at Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Fantastic team

When it came to selling our house in Billingshurst we wouldn’t chose any other Estate Agent but Cubitt&West in Pulborough! Martin and his team are fantastic from valuation, superb marketing from Kirsty and great follow up and communication from Nick. Thank you to all of you, we would recommend you to everyone!

Hazel · 19 March 2022

Agent replied · 28 December 2024

I am delighted to hear that Martin and his team provided you with such a good service; and that you would recommend them. Thank you.

5/5

Trustpilot

Great Service

Robin, the Estate Agent gave great service showing us around soon to be new home! Julie, the Senior Sales Progressor went above and beyond with continued communication and made sure all forms were ready for completion. All in all a great service from start to finish.

H · 25 November 2022

Agent replied · 28 December 2024

Good afternoon,Thank-you for the kind words about out the Waterlooville office of Cubitt & West and in particular Robin & our Sales Progressor, Julie! I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director

1/5

Trustpilot

Mediocre

Despite a very convincing hard sale, with promise of above market service, it was all very mediocre. There was poor copper action with our requests in the marketing material. The open day was managed by very junior, inexperienced staff. A worse if all the verbally agreed price with the branch manager was not the final demand. The advert 'no added extras' was not applied as they added a marketing charge to the agreed price. This company is not worth the extra cost. Mediocre at best. Avoid .

Gi · 3 September 2022

5/5

Trustpilot

Unfortunately the sale of the property…

Unfortunately the sale of the property took a lot longer than anticipated.Tried to keep everyone up to date with the situationJulie Bramble was on the ball by contacting all parties to ascertain progress and to resolve any worries

Jenny · 27 July 2023

Agent replied · 28 December 2024

Hi Jenny,Thank you for leaving a review! It's great to hear that although the sale took longer than hoped, Julia was on the ball with updates and getting things moving along.Best wishes,Cubitt & West.

5/5

Trustpilot

A big thank you to Cubitt & West Petersfield Team

Can’t thank Cubitt & West’s Petersfield Team enough! All through our selling process, they have gone above and beyond! Listening with empathy at our stressed rants, kept in constant communication with updates, and more importantly demonstrating their expert property knowledge and experience to give us the best possible outcome. Superb service. Thank you Team.

Sally · 26 October 2021

Agent replied · 28 December 2024

HiSally,Thank-you for your kind words about our Petersfield office. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

Efficient, professional and friendly

Samara was proactive in contacting us about suitable properties, by phone rather than just email - making the service more personal. She is always quick to respond and kept us up to date without having to be chased. Very friendly and professional, thank you.

Wendie · 17 January 2023

Agent replied · 28 December 2024

Good morning Wendie,Thank-you for your kind words about Samara from our Cubitt & West Southsea office. I will be sure to pass your comments along!Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Excellent service *****

I sold my property with the help of Cubbit & west. Every one was very professional and kind. Specially Wahida , Katlina and Rocco were very friendly. My property was sold within 4 weeks. Additionally Craig was Fantastic he made sure I get my mortgage offer. We thank you every one in this team . Aparna

AG · 17 May 2021

Agent replied · 28 December 2024

Dear AparnaThank you for taking the time to leave a review. Our Shirley team will be extremely happy to read your review and to know they were able to provide a professional and friendly service. We are also delighted to read that Craig our Mortgage Advisor was able to help you with your mortgage. Kind regardsBecky Jennings, Operations Director, Cubitt & West

5/5

Trustpilot

Fantastic Service

Fantastic Service ! Cailean went above and beyond our expectations to find us a home . Providing brilliant communication , knowledge and experience put us at ease . We cannot thank you enough for finding us our home ! Highly recommend to anyone buying or sell their home through Cubitt & West !G&J

Gemma · 24 November 2021

Agent replied · 28 December 2024

Dear Gemma,Many thanks for your feedback on the level of service you received from our East Grinstead branch, and in particular from Cailean. Cailean prides himself in providing the best possible service to his customers and was delighted to receive such positive feedback.Kind regards,Becky JenningsAssociate Operations Director, Cubitt & West

5/5

Trustpilot

Finding a tenant for my home.

Yasmin and Robin were very professional and helpful in all aspects of finding a new tenant for my home ,they went above and beyond in my experience also Yasmin kept me fully aware and sorted everything out to the very end,one very satisfied customer thankyou

Barry · 16 November 2022

Agent replied · 28 December 2024

Hello Barry,Thank you for leaving us a review. We're delighted that Yasmin and Robin were able to help you to find a new tenant!Best of luck on your property journey,Cubitt & West

5/5

Trustpilot

Our experience to find a new home

Our experience going through a stressful search for a new property has been handled with great care and support from Aden. Aden has been a resourceful and dependable agent, keeping us regularly updated and working proactively with us to find our next home. Thank you also to the lady that conducted our mist recent viewing, unfortunately forgotten her name, but she was very welcoming, friendly and supportive Thanks Jack and Beth

Jack · 24 May 2023

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