Every review we hold for the East Hampshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBecky Darby was amazing helping us
Becky Darby was amazing helping us. If we hit any problems she dealt with it quickly. She communicated really well with us was friendly and easy to work with. Also was happy that if Becky was out the office Dan or someone else was there to help us out
Lee · 14 June 2023
Agent replied · 28 December 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Becky & Dan. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotWe had a great experience with cubit…
We had a great experience with cubit and west. From the get go communication was fab and any questions were answered. Andrew was very informative and could point us in the direction of people who could help if he wasn’t able to (which was rare) An amazing price for a lifetime cover. Would highly recommend.
Ally · 28 November 2022
Agent replied · 28 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotThankyou for a speedy and smooth…
Thankyou for a speedy and smooth process in finding my new home. Paige was very professional, went the extra mile and complimented the service to me with warm personal touch. Many thanks again.
Sally · 7 June 2024
Agent replied · 28 December 2024
Good Morning Sally,Thanks for your kind review, we're delighted you're happy with our service.Best wishes, Cubitt & West Arundel Estate Agents
★★★★★ 5/5
TrustpilotHELPFUL, PROFESSIONAL, ENTHUSIASTIC
I would like to thank Maddison and Julie for making the sale of my mums little flat run smoothly from start to finish, even with a few trying times Their professionalism, and enthusiasm is what made me pick them to market mums flat. And I would highly recommend Maddision and her team at Cubitt & West Southsea to anyone to take there property to market
Mr · 10 July 2021
Agent replied · 28 December 2024
Good morning,Thank-you for your kinds words about the Southsea office of Cubitt & West and in particular Maddie & Julie - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotGreat service
Our sale was very long winded but both Julie and James kept me informed of progress throughout. They were professional and helpful at all times.
Jenny · 3 November 2025
★★★★★ 5/5
TrustpilotZoe has been an amazing help to me and…
Zoe has been an amazing help to me and my Partner. Her knowledge and expertise was second to none. Her honesty was very refreshing also. even though it has not worked out for us this time . we will be coming back to use your services again when we are ready to purchase out new home in the Future.
Ann · 29 May 2022
Agent replied · 28 December 2024
Good afternoon Ann,Thank-you for your kind words about the Portsmouth team of Cubitt & West and in particular, Zoey. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotThank you to the Brighton Fiveways team
A big thank you to the team at Cubitt and West, Brighton Fiveways - Jess was our main contact and was brilliant - when she wasn't there, everyone else we spoke to was also really helpful and friendly. We found out more about what was going on with our purchase through the C&W team than through the solicitor so it was very useful.
Joannie · 29 October 2021
Agent replied · 28 December 2024
The Fiveways staff always work as a team and pride themselves on making everyone's experience of buying and / or selling the best it can be. Thank you.
★★★★★ 5/5
TrustpilotExcellent
Ava, Ruby and Ciaran were so helpful and kind. They helped me every step of the way to get my dream home. I am so grateful.
Awa · 21 October 2025
★★★★★ 5/5
TrustpilotAbsolutely amazing
Absolutely awesome service. Alia from Cubitt & West has been nothing short of amazing in every way form getting us in contact with the correct people, and advised us on the best steps forward with everything we need to get our property sorted out. Highly recommend 10/10 for everything.
AD · 18 May 2026
★★★★★ 5/5
TrustpilotExceptional service
Exceptional service from Sam and his team at Cubit and West Bognor.Special mention to Isobel for going above and beyond with my requests and keeping me calm I would 100% recommend using them to sell.
Alison · 12 April 2024
Agent replied · 28 December 2024
Hello Alison, Thanks for leaving us such a lovely review, we really appreciate it. Customer satisfaction is always of the utmost importance to us. Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotEnthusiastic, professional and a pleasure to deal with
Unlike some of the disinterested and disengaged estate agents in the area, Maddison was confident and enthusiastic about taking on our property. She was professional and very easy to deal with, as were her colleagues managing the viewings. The video and photos were excellent and the property was sold at asking price.
Jonathan · 4 February 2023
Agent replied · 28 December 2024
Good afternoon Jonathan,Thank-you for your kind words about Maddison from our Waterlooville branch, and it's great to hear about the video and photos. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
★★★★★ 5/5
TrustpilotHighly recommend for a Great service
I had the pleasure of dealing with Heidi and Charlotte at the Ashington Branch concerning a complex deceased estate. They couldn’t have been more warm, helpful and responsive to our needs. Heidi was very well informed and generous with the information she shared. I feel confident in recommending Heidi and Charlotte at the Ashington branch.
Joanne · 19 October 2022
Agent replied · 28 December 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
★★★★★ 5/5
TrustpilotGreat Service from start to finish
I just wanted to say a big thank you to Marcus from Cubitt & West who helped our son through every step of the renting process. Everything was dealt with speedily and efficiently. I am very happy with the service provided.
Samantha · 4 December 2023
Agent replied · 28 December 2024
Hi Samantha,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Marcus, has been and how he's helped your son through every step of the renting process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotThanks Dan! - Great experience
Brilliant experience throughout.Dan from the North End office was super helpful and professional with helping us rent our first house. Viewings were easy to book and he helped us with everything leading up to moving in.He kept us informed throughout and made the whole process super easy!
Cat · 5 July 2023
Agent replied · 28 December 2024
Hi Cat,Thank you for leaving a review! It's fantastic to hear how positive your experience with Dan has been, we'll pass your kind words along.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotVery helpful
Very helpful. Organised a quick viewing. Sale is progressing well. Thanks to the team, in particular Alia. Look forward to getting the keys. Thank you
Nigel · 28 September 2024
Agent replied · 28 December 2024
Hi Nigel,Thank you for your kind review - we will pass this on to the team! We're always here to help you move forward on your property journey.Best of luck,Cubitt & West
★★★★★ 4/5
TrustpilotHelpful and quick in getting sales
I had 4 different buyers for mums bunglow through waterloovile office.3 buyers pulling out for different silly reasons but each time the property was resold straight away. All the office were helpful and friendly. Julie kept me up to date with happenings and she always got back to me with answers if they were not readily to hand.
Peter · 29 May 2022
Agent replied · 28 December 2024
Good afternoon Peter,Thank-you for your kind words about the Waterlooville team of Cubitt & West and in particular, Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotCubitt and West provided an amazing experience.
Cubitt and West provided an amazing service and sold my property without a hitch. Andy and the team kept me up to date on the sale and they were helpful and found a buyer quickly. I was dreading the process of selling but they have delivered and it has been a pleasure dealing with all the team. Thank you all for your hard work.
THOMAS · 9 June 2021
Agent replied · 28 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotAlthough Cubitt and West are slightly…
Although Cubitt and West are slightly more expensive than other estate agents, they were worth it - you get what you pay for!! From start to finish, they were very professional. Our buyer’s solicitors were slow (and frustrating) but thanks to Caitlin Rosser pushing things along for us, we made the deadline we had hoped for. Thank you Caitlin!
Emma · 2 April 2022
Agent replied · 28 December 2024
Dear EmmaThanks for leaving a great review about Caitlin in our Shirley branch. She cares greatly about making sure you are looked after all the way and especially when there are deadlines involved.All the best for the future and we will be sure to pass your review onto Caitlin.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotWe had a difficult buyer but Cubitt &…
We had a difficult buyer but Cubitt & West kept us well informed and updated at all times. Julie Bramble in particular chased tirelessly on our behalf. Thank you Julie
Simon · 2 July 2024
Agent replied · 28 December 2024
Hello Simon,Thanks for your review, we're delighted you're happy with our service. We'll see to it that your kind words are passed on to Julie.All the best, Cubitt & West Arundel Estate Agents
★★★★★ 5/5
TrustpilotBest estate agents
Best estate agents, Dan has been very helpful and went above and beyond to help me with measurements, giving me extra information and to have a bigger picture of the potential my first flat would have. The entire team has been amazing and informative throughout my application process and I couldn’t recommend them enough!
Nina · 2 November 2022
Agent replied · 28 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 1/5
TrustpilotI am writing this negative review…
I am writing this negative review because I moved into a property 6 weeks ago, ...............................
Anthony · 20 May 2026
Agent replied · 24 May 2026
Thank you for taking the time to leave us a review and we are sorry that you have experienced some issues with your hot water since moving into a property that we manage.
Whilst the staff at the Customer and Property Care department will be best placed to assist you with any maintenance concerns that you have, if you are experiencing any issues with contacting them, please do not hesitate to call our Customer Support department on 01702 540802. Thank you.
Kind regards
Cubitt & West
★★★★★ 5/5
TrustpilotNicola made viewing a pleasure
Nicola at the Waterloo branch have been really helpful. Buying a property can be really stressful but Nicola made us feel comfortable and was very friendly at the viewing. She was open and honest when answering questions and viewing the property way less stressful.I can't recommend them enough
Paul · 15 May 2023
Agent replied · 28 December 2024
Good afternoon,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Nicola. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotFantastic professional service
Good, clear communication from Ebba Morely in the Fiveways, Brighton sales team in setting up viewings and coordinating our offer to buy. Garry Wheeler, our progression agent, was incredibly tenacious and efficient in progressing our sale despite a very long and complex chain, liaising regularly with all parties and checking in with us every few days to update us on progress, which was invaluable. Genuinely, I don't think we'd have managed it without him!
Lucy · 3 September 2024
Agent replied · 28 December 2024
Dear Lucy,Thank you for your kind review. We pride ourselves on providing excellent customer service, so it's fantastic to hear that Ebba and Garry provided such great support throughout your buying process. We're pleased that their dedication and regular updates made a real difference for you. Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotI highly recommend Cubbett&west…
I highly recommend Cubbett&west Southsea , this is my second time I’ve used them for my purchase and sale , they Very friendly , polite and professional team . I want to say massive thank u to Julie and Maddison in particular , they have been very helpful and proactive during the whole time . Well done to ur hard work .
Ouahid · 22 September 2021
Agent replied · 28 December 2024
Good morning,Thank-you for you kind words about the Southsea office of Cubitt & West and in particular Julie & Maddison. We wish you every success for the future.Kind regards,Neil PiperOperations Director
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