Every review we hold for the East Ham office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleVery bad customer service .He never bothered to take us our number for finding to rent a property.
Diana · 25 May 2022
Agent replied · 25 May 2023
Hi Ms Sunil.
I am the owner of ARQ Homes and am reaching out to less than an hour of seeing this review. This is how much passion we have for helping our customers.
I have spoken to my team already and there is no registration with your name.
We are used to getting 5 Stars for our service and my team never warrant a one star rating.
I have ensured registrations are made easier by investing in a new website which allows you to request a viewing directly.
Since we don’t hold any records for you. Feel free to email me directly at info@arqhomes.co.Uk. Enclose your telephone number and I will give you a personal call.
★★★★★ 5/5
FacebookI Lime this agency îs good ANd helpfull ANd the stuf Which is rafiq as a good agent
Alin · 10 November 2015
★★★★★ 5/5
FacebookArq homes are so professional and helpful! They truley work their hardest for you! And work round the clock to find ur dream home! Thank you so much x
Sarah · 5 January 2020
Agent replied · 25 May 2023
Thanks Sarah. Were really grateful for your review x
★★★★★ 5/5
FacebookGreat customer service! Thank you to the whole team especially Tristian! I would definitely recommend this agency!
Nikol · 10 March 2017
★★★★★ 5/5
FacebookI have had great support from Hamad, Rafiq , Ali and Ahmed. As a landlord all my questions are answered promptly and in a professional manner. Any issues I have had with the property have always been dealt with swiftly. The whole ARQ Homes team have always been very supportive. Excellent Customer Service...
Khamadi · 16 November 2021
★★★★★ 5/5
FacebookDropping you a quick line to express how pleased we are with your services.Your systematic process makes it easy to communicate.Special thanks to you & your team for listening to our concerns & providing us with the support as and when we needed it.We highly recommend your company to anyone in a similar position. Wishing you all the success in the future.Yours TrulyRuby & Mabz
Daily · 4 March 2014
★★★★★ 5/5
GoogleBrilliant service, Easy Communication, very helpful, very professional, always quick to respond back . Would highly recommend. If you need any help with houses please go and talk to them they are friendly and always there to help you and give you some ideas of what steps to do next.PositiveResponsiveness, Quality, Professionalism, Value
Yusuf · 25 August 2021
★★★★★ 5/5
FacebookAbsolutely great service, they were alway there when needed them and went beyong what an estate agent would do. Thank you, we are now settled in our new home
Valentina · 4 February 2019
Agent replied · 25 May 2023
Thats lovely to hear Valentina! Special praise goes to Iqubal and Imran who progressed the sale. We wish you and your family many happy years ahead in your new home xx
★★★★★ 5/5
FacebookARQ guys are brilliant at what they do. Especially Ali when it comes to customer's service!
Jehanzeb · 9 February 2014
★★★★★ 5/5
FacebookI have never used ARQ, but I know him. He is a very nice person and he supporting at central park primary school. Thank you sir!
Eszti · 4 January 2020
Agent replied · 21 March 2026
Hi Eszter. Apologies for the late reply on here. Thanks for your review. Love to your little girl. Next time I will definiately wave back as she passes my office. Sorry 'K....'. Abs ❤️
★★★★★ 5/5
FacebookI have never used ARQ, but I know him. He is a very nice person and he supporting at central park primary school. Thank you sir!
Eszter · 4 January 2020
Agent replied · 25 May 2023
Hi Eszter. Apologies for the late reply on here. Thanks for your review. Love to your little girl. Next time I will definiately wave back as she passes my office. Sorry 'K....'. Abs
★★★★★ 5/5
FacebookVery many thanks to Ali and all the staff for an excellent and courteous service.
Tanya · 5 March 2014
★★★★★ 5/5
GoogleProfessional friendly staff. Excellent service company to work with.
Pam · 26 December 2022
Agent replied · 25 May 2023
Hi Pam.
Thanks for taking the time out to appraise our work.
Lovely to hear you’re happy with my Helping Tenancies Team.
Well done guys 👍🏼👌🏼🙌🏽
Kind regards
Abdul
Company Owner
★★★★★ 5/5
GoogleExcellent customer service, staff went above and beyond with advice and assistance. Highly recommended
Razwan · 25 May 2022
Agent replied · 25 May 2023
Thanks Razwan! 🙌🏽🙏🏾 …
★★★★★ 5/5
FacebookAli has a great customer service and dealing excellent with our needs. Thanks Ali
János · 2 July 2015
★★★★★ 5/5
GoogleExtremely professional and responsive team. As I have worked with ARQ Homes and based on my experience this the best place to market your property whether its for sale or for rent. Employees like Ali at ARQ always help their customers and ensure they are satisfied with ARQ Homes services.
H · 25 May 2021
★★★★★ 5/5
FacebookThanks Abs for your advice and honesty! Great customer service! ��
Suzila · 14 September 2016
★★★★★ 1/5
Googledoes not respect the line
Siaum · 25 January 2023
Agent replied · 28 August 2023
Hi Siaum Mollah.
Not entirely sure what this means.
However, as the business owner, who is passionate about customer care, for his business, I am replying in the hope that we can have a chat about your experience.
Email me @ info@arqhomes.co.uk
My names Abdul and let’s see how we can revise this review.
We never warranty one star, come on, Siaum, my team is driven to care for people.
Hopefully, we can speak soon.
Ps apologies for the delayed reply. My dad passed and I’ve not been myself. I’m getting through our reviews today.
Kind regards
Business Owner
Abdul
★★★★★ 5/5
GoogleI had my school work experience at Arq. I really enjoyed my time here and the staff were very friendly. They do a lot for the local community and I am glad to have had the opportunity to have had my placement here . Thank youPositiveQuality, Professionalism, Value
Iqra · 25 August 2021
★★★★★ 5/5
FacebookVery friendly staff and efficient service, always go the extra mile which makes them special in the area. Were situated across the road to office in BestTurkish Kebab and they often have their lunches in here. I have never heard a customer who used their service ever complain about them. Quite the opposite they are always full of praise.
Emirhan · 10 December 2015
★★★★★ 5/5
GoogleI have my property managed by ARQ homes since 2015 . I have been liaising with Hamad who is very helpful and responsive. My rent is on time and tenants are looking after the property which is off course a biggest concern for the landlords.
Thank you ARQ team.
George · 25 May 2021
★★★★★ 5/5
FacebookWe thank Arq Homes for how we were treated especially Tristan
Muscaloiu · 19 May 2015
★★★★★ 5/5
GoogleARQ helped us find tenants and rent out our house, they were fantastic. We felt they were highly trustworthy and knew what they were talking about. We had found tenants within 2 weeks. They kept us regularly updated throughout and everything was done on time. Couldn’t recommend more highly.PositiveResponsiveness, Quality, Professionalism, Value
Harriet · 25 August 2020
★★★★★ 5/5
FacebookThis is a very professional company that treats everyone with respect. They did a great deal to help me find the perfect property.
Asf · 13 June 2019
Agent replied · 25 May 2023
You're very welcome Asf Interiors. Thank you for your kind feedback :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
