Every review we hold for the East Grinstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent
Alia was brilliant, supported me through everything even when there was a number of bumps in the road. First time buying and knew very little about the whole process, she made everything clear and helped me every step.
Alex · 11 April 2024
Agent replied · 23 October 2024
Hi AlexMany thanks for your review about Alia. We are so glad she has helped you out being as you are a first time buyer as it can be very daunting. We will be sure to pass on your comments to her and wish you the best of luck.Best wishesCubitt & West
★★★★★ 5/5
TrustpilotPro Active Company
The valuer/salesman Scott was very professional, friendly, approachable, and pro active. He certainly sold the company and their services well, which would make me want to use them to sell my property.
Coral · 28 July 2024
Agent replied · 23 October 2024
Hi Coral,Thank you for your lovely review! We're thrilled to hear that Scott's professionalism and friendly approach made a positive impression on you. We're here to help you move forward whenever you're ready.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotCranleigh Cubitt and…
I can’t recommend Cranleigh Cubitt and west enough. Putting our house on the market just before a pandemic wasn’t what we had planned, but the team at Cranleigh branch was so helpful and provided us with regular updates. Kerry-anne went above and beyond to answer any questions I had or worries, even if this was out of office hours. The whole team are incredibly friendly and helpful.
Jessica · 10 June 2021
Agent replied · 23 October 2024
Dear JessicaMany thanks for your review and recommendation. I am so pleased that you found the Cranleigh team to be so helpful. Kerry-Anne consistently goes out of her way to assist our customers. She and the team at Cranleigh will be delighted to read your complimentary review. Kind regardsBecky Jennings, Operations Director, Cubitt & West
★★★★★ 5/5
TrustpilotWe’re really pleased with the team at…
We’re really pleased with the team at Cubits. They helped get the flat back on the market very quickly. Sophie was very helpful and friendly which made the process easy and smooth.
Stephen · 23 July 2024
Agent replied · 23 October 2024
Hi Stephen,Thanks for your review, we're delighted to hear that you're happy with our service. We strive to help our customers through what can be a stressful time.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotHad a really great experience
Had a really great experience with Cubitt and West when arranging my valuation. Molly was really helpful and went through the process when I was unsure how it worked and Molly has since emailed asking how things are going and offering support and help if needed. Really impressed overall and have no hesitation recommending
Laura · 17 February 2023
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about our Waterlooville office and in particular Molly-Mae- I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotExcellent team at Cubitt and West led by Maddison.
Maddison and her team were very proactive at marketing my mum’s property and Robin kept me informed of viewings and any feedback. Once we had a buyer, Julie was very helpful in keeping me up to date with progress and any queries about the process. Thank you.
Su · 8 September 2023
Agent replied · 23 October 2024
Hi Su,Thank you for leaving a review! It's wonderful to hear how proactive our agents have been at marketing your mums property, as well as how helpful they've been in keeping you up to date throughout the process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotOliver Munro is great
Oliver Munro is great, answered immediately and from there on out he was very responsive. Where it takes days to hear back from agent,Oliver has responded within minutes, sometimes even seconds! He was a true professional. His advice and support through closing was invaluable. He was polite, available, friendly, and knowledgable. I have and will continue to recommend him to all my friends.
Miss · 18 January 2022
Agent replied · 23 October 2024
Dear Alexandra,Many thanks for taking the time to give Oliver at our Purley branch such a glowing review. He was really pleased to receive this as he prides himself on giving an exemplary service to his customers.It was a great pleasure passing on your kind words, Oliver was delighted to read your positive comments. Best regards,Becky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotGreat Service from C & W
Very pleased to have sold my house through Cubitt and West. Maddison and Nicola were great and showed many people around before the right ones chose the house. Very pleased with the service from all the people at C & W.
Andrew · 20 January 2024
Agent replied · 23 October 2024
Hi Andrew,Thank you for leaving a review! We're delighted to hear how pleased you are to have sold your house with the help of our agents and how happy you are with the service you received.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotJulie Bramble @ Cubitt and West
Julie Bramble was exceptional in the handling of Mum's sale of her flat. When things got too much and we didn't understand what was being asked of us, Julie called and reassured us, also emailing us to let us know what was happening at every step. Its a shame the process isn't a little quicker, but now Mum is moved in, and we can look back, Julie made it a pleasurable experience.
Rebecca · 8 February 2024
★★★★★ 5/5
TrustpilotFantastic experience!
Our experience of moving in with Cubitt & West was easy and fantastic! We would like to especially thank Marcus Farrow from Bognor office for his attentive, friendly and proactive service throughout the process. Carina and Garfield
Carina · 9 April 2024
Agent replied · 23 October 2024
Hello Carina, Thanks for your review, we're delighted you're happy with our service. Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotTyler in lettings was outstanding tenant secured in 24 hours.
I had troubles with a different agent who were complacent with my property as a guaranteed landlord so they thought! Tyler was fantastic in not only dealing with everything promptly and effectively. He listened to my concerns and who I wanted for my property. Had the property live and a tenant secured within 24 hours of being on the market.Brilliant work AJ
Aj · 18 February 2022
Agent replied · 23 October 2024
Dear AjThank you for your kind words about Tyler in our Sutton Lettings Team. I will be sure to pass your comments along to him.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotJulie the gem
We have just exchanged contracts today and had Julie Bramble as our sales progressor. She was so helpful, responded quickly and provided us with plenty of updates. It’s been a long and stressful eight months but her help was invaluable to us. She is a gem and perhaps deserves a little pay rise ;) thank you Julie!
Cheryl · 29 September 2022
Agent replied · 23 October 2024
Good afternoon Cheryl,Thank-you for your kind words about our Senior Sales Progressor, Julie Bramble. I will be sure to pass your kind comments along. Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotFriendly and professional with great local knowledge
Cailean has been incredibly helpful and it's been a pleasure to deal with him. He's shown us a couple of properties so far and we were instantly put at ease by his friendly and professional manner. He's also given us great tips regarding the area which has given us a really good feel for what it's like to live here. Thank you Cailean!
Jennifer · 8 December 2021
Agent replied · 23 October 2024
Dear Jennifer,Many thanks for taking the time to leave a review and recommendation. I am delighted to read about the outstanding service that you have received from Cailean at our East Grinstead branch. It will make his day to read your kind comments. Best regards,Becky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotMy first point of contact was Ross…
My first point of contact was Ross Dealhoy who very friendly and most helpful as the property i was interested in was a shared ownership property. He explained the whole process very clearly and precise, which I followed and 9 months later I completed on my lovely flat in Cranleigh. Thanks to Kerry-ann, Ross and all the team at cubitt and West in cranleigh. Would recommend any day.
Gary · 21 November 2020
Agent replied · 23 October 2024
Dear GaryMany thanks for taking the time to leave a review and recommendation of the Cranleigh team. I am delighted to read how friendly and helpful you have found them and we wish you all the best in your new home. Kind regardsBecky JenningsOperations DirectorCubitt & West
★★★★★ 5/5
TrustpilotPleased with the Sales progression on our house sale
We have just exchanged on our house it was a bit of a complicated sale but Cubit and West E.G handled everything very well for us and our sales Progressor Aumit has been amazing, kept in touch regularly and made phone calls to help get the sale through when needed and kept me up to date with everything he was a massive help! Thank you so much.
Lucy · 15 February 2021
Agent replied · 23 October 2024
Dear LucyThank you for taking the time write your review for our East Grinstead team.It was great to hear that despite a complicated sale the team in East Grinstead and Aumit looked after you throughout the process.We all wish you the very best in your new home.Kind regardsBecky JenningsOperations DirectorCubitt & West
★★★★★ 5/5
TrustpilotBecky Darby was amazing helping us
Becky Darby was amazing helping us. If we hit any problems she dealt with it quickly. She communicated really well with us was friendly and easy to work with. Also was happy that if Becky was out the office Dan or someone else was there to help us out
Lee · 14 June 2023
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Becky & Dan. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotWe had a great experience with cubit…
We had a great experience with cubit and west. From the get go communication was fab and any questions were answered. Andrew was very informative and could point us in the direction of people who could help if he wasn’t able to (which was rare) An amazing price for a lifetime cover. Would highly recommend.
Ally · 28 November 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotHELPFUL, PROFESSIONAL, ENTHUSIASTIC
I would like to thank Maddison and Julie for making the sale of my mums little flat run smoothly from start to finish, even with a few trying times Their professionalism, and enthusiasm is what made me pick them to market mums flat. And I would highly recommend Maddision and her team at Cubitt & West Southsea to anyone to take there property to market
Mr · 10 July 2021
Agent replied · 23 October 2024
Good morning,Thank-you for your kinds words about the Southsea office of Cubitt & West and in particular Maddie & Julie - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotThankyou for a speedy and smooth…
Thankyou for a speedy and smooth process in finding my new home. Paige was very professional, went the extra mile and complimented the service to me with warm personal touch. Many thanks again.
Sally · 7 June 2024
Agent replied · 23 October 2024
Good Morning Sally,Thanks for your kind review, we're delighted you're happy with our service.Best wishes, Cubitt & West Arundel Estate Agents
★★★★★ 5/5
TrustpilotZoe has been an amazing help to me and…
Zoe has been an amazing help to me and my Partner. Her knowledge and expertise was second to none. Her honesty was very refreshing also. even though it has not worked out for us this time . we will be coming back to use your services again when we are ready to purchase out new home in the Future.
Ann · 29 May 2022
Agent replied · 23 October 2024
Good afternoon Ann,Thank-you for your kind words about the Portsmouth team of Cubitt & West and in particular, Zoey. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotGreat service
Our sale was very long winded but both Julie and James kept me informed of progress throughout. They were professional and helpful at all times.
Jenny · 3 November 2025
★★★★★ 5/5
GoogleI had an excellent experience using Cubitt and West who helped me find good tenants for my property.
Both Ciaran Street and Sophie Charman were very helpful, communicative and pleasant to deal with, making it a smooth process. I highly recommend their services!
Lili · 24 October 2023
Agent replied · 23 October 2024
Dear Lili
Thank you for leaving a review! It's great to hear how excellent your experience with our agents has been and they've been great in helping you find good tenants for your property.
Best wishes
Becky Jennings, Cubitt & West
★★★★★ 5/5
TrustpilotHighly recommend for a Great service
I had the pleasure of dealing with Heidi and Charlotte at the Ashington Branch concerning a complex deceased estate. They couldn’t have been more warm, helpful and responsive to our needs. Heidi was very well informed and generous with the information she shared. I feel confident in recommending Heidi and Charlotte at the Ashington branch.
Joanne · 19 October 2022
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
★★★★★ 5/5
TrustpilotEnthusiastic, professional and a pleasure to deal with
Unlike some of the disinterested and disengaged estate agents in the area, Maddison was confident and enthusiastic about taking on our property. She was professional and very easy to deal with, as were her colleagues managing the viewings. The video and photos were excellent and the property was sold at asking price.
Jonathan · 4 February 2023
Agent replied · 23 October 2024
Good afternoon Jonathan,Thank-you for your kind words about Maddison from our Waterlooville branch, and it's great to hear about the video and photos. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
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