Every review we hold for the East Devon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA fantastic service from the Your Move…
A fantastic service from the Your Move team. Everyone was friendly, helpful, and always willing to answer my questions. They communicated clearly throughout and went above and beyond to ensure everything progressed smoothly. Thank you for making the process so easy. Highly recommended!
Veena · 10 September 2026
Agent replied · 22 September 2026
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with our team. It's fantastic to know that our clear communication and dedication made the process easy for you. We truly appreciate your recommendation!
Regards,
Your Move
★★★★★ 5/5
TrustpilotThe manager & staff were amazing
The manager & staff were amazing, nothing was too much trouble for them. I mentioned I was disappointed with the photographs taken for a previous property I had sold and manager, Steve, came out with a drone & took the splendid photos himself
CustomerJennie · 3 September 2026
Agent replied · 22 September 2026
We are so happy to hear about your positive experience with us, especially regarding the extra effort with the property photographs. It's wonderful to know that our team's dedication to assisting with viewings, even in your absence, made a difference. We truly appreciate your kind words and are delighted we could achieve a great result for you.
Regards,
Your Move
★★★★★ 5/5
TrustpilotIt has being a great experience with…
It has being a great experience with Yourmove, the sales rep Guy made the whole process seamless and straightforward.
Seun · 14 March 2026
Agent replied · 20 March 2026
Morning Seun, Thanks so much for this positive review. I will pass your kind words on to Guy. Many thanks from Myles and the team.
★★★★★ 5/5
TrustpilotMy Move was an Easy Move
Easy to contact and pleasant to do business with. Achieved plenty of footfall and kept me apprised at all times of viewings. Quick to provide feedback. Gave good advice about completing the process and remained engaged until the sale was completed.
Mr · 10 September 2026
Agent replied · 22 September 2026
Thank you for your wonderful review! We are so pleased to hear that you found our team easy to contact and that we kept you well-informed throughout the entire process. We appreciate your kind words about our advice and continued engagement until the sale was completed.
Regards,
Your Move
★★★★★ 5/5
TrustpilotExcellent all round
Excellent all round. Spot on with valuation with likely price point to sell, very good solicitor associated, very very smooth. Good materials.
From targeted marketing date to sale
1 x month to completion was 4 months end to end.
Mark · 22 September 2026
Agent replied · 10 October 2026
We're delighted to hear about your excellent experience with our valuation, associated solicitor, and the smooth, efficient process from marketing to completion. Thank you for your wonderful feedback!
Regards,
Your Move
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish, Victoria and Lauren were so helpful and kept us up to date all the way through the process
Brooke · 14 September 2026
★★★★★ 5/5
TrustpilotEasy to use , quick , straight forward
Very straight forward app to use while we try and sell our house , and also see viewing information etc. east to use , loads of prompts and took 2 minutes to set up. Very happy so far!
Fe · 22 September 2026
Agent replied · 10 October 2026
We're so glad to hear our app is making the process of selling your house and managing viewings straightforward and easy to set up. Thank you for your wonderful feedback!
Regards,
Your Move
★★★★★ 5/5
TrustpilotExcellent tour
Jack was delightful and answered any questions we had. He was well informed and knew the house which was very helpful.
Pam · 24 September 2026
★★★★★ 5/5
GoogleWe chose Piers and his team having had a good experience with them over a decade ago. We are extremely glad we did.
Piers gave us honest and realistic market advice from the start that proved to be spot on. Mandy, who was our main contact was faultless from start to finish in a long and sometimes very challenging process, with Piers stepping in on occasion when Mandy was away, with his normal professional and competent manner.
They earned every bit of their percentage and more, and everyone in the branch, is genuinely lovely to deal with. Nothing was too much hassle for them. We highly recommend.
Matt · 25 October 2023
Agent replied · 24 October 2024
Thank you for your kind review, we are so pleased that you were happy with our service and we wish you both well for the future in your new home.
★★★★★ 5/5
TrustpilotAmazing experience for our family
Me and my partner were looking for a property for months due to having our little boy. All the staff especially Sophie made this experience so smooth and ensured they kept us up to date with every move. We are now settled in our new home in time for Christmas. Can’t thank yous enough!
Nikki · 18 December 2025
★★★★★ 1/5
TrustpilotAvoid if you are a landlord or tenant!
Avoid if you are a landlord and wish to use their rental service, non existent, ignore communication, contacted 3 times without response over a 28 day period, when it comes to cancellation due to breach of contract they're impossible to get hold of. Quick enough to take your money but terrible customer service for landlord and tenant!
Clark · 16 March 2026
Agent replied · 20 March 2026
We’re sorry to read your review and are disappointed that you feel this way about the service provided.
We responded to your initial enquiry and were in the process of gathering further information in order to provide a full response to your second email. We always aim to ensure that any information given is accurate before replying, which can occasionally take a little time.
We take customer service very seriously and always try to assist both landlords and tenants as promptly as possible. If you would like to discuss this matter further, please contact the office directly and we will be happy to review it with you.
Kind Regards
Matt Poole
Lettings Manager
★★★★★ 5/5
TrustpilotVery helpful.
Yourmove have been very helpful with all the process of moving,especially when my sale collapsed.They reorganised things and found me another buyer very quickly and kept in contact as to how things were going.
Andrea at the forum office has been very helpful and supportive, and there at the end of a phone if I had any questions.
Rosalyn · 2 October 2026
★★★★★ 5/5
GoogleIt took a lot of time to get my mother’s home sold but Mandy was awesome through the whole process and kept us on track, even when we thought the deal was lost. Thankfully Mandy thought outside the box and held it all together. Thanks to Piers also but especially Mandy, she is a true gem.
Ruth · 10 October 2025
★★★★★ 5/5
TrustpilotQuick fast to get lots of viewings on…
Quick fast to get lots of viewings on my bunglow. Helpful when you speak to the your move agent on the phone or at their office.
Mr · 21 September 2026
Agent replied · 10 October 2026
We're so happy to hear we quickly secured many viewings for your bungalow and that our team was helpful. Thank you for your kind words!
Regards,
Your Move
★★★★★ 5/5
TrustpilotManaged to get the house on the market…
Managed to get the house on the market a couple of days after contact. Kept us up to date at every stage and offered advice when required.
Laura · 27 August 2026
Agent replied · 22 September 2026
We're so glad we could get your house on the market quickly and keep you informed every step of the way. Your positive feedback means a lot to us!
Regards,
Your Move
★★★★★ 5/5
GoogleAll thanks to Mandy for her care and support during what can be quite a confusing experience, this house-buying malarkey. She and the team did all they could to help with timeframes, couldn't have asked for more!
Saara · 10 February 2026
★★★★★ 5/5
TrustpilotThe agents were friendly & informative…
The agents were friendly & informative from being to end, giving us their expertise & advice. I would highly recommend them.
Mrs · 22 September 2026
Agent replied · 10 October 2026
We are so happy to hear our agents were friendly and informative, providing expertise and advice. We truly appreciate your high recommendation!
Regards,
Your Move
★★★★★ 5/5
GoogleJust wanted to say a massive thanks to Mandy at your move Edwards for providing an outstanding service with our house move. The whole process was very stressful for different reasons, not by your move, but Mandy made me feel at ease throughout the duration and guided me every step of the way. I would 1000% recommend your move to anybody wishing to sell or buy a property through them. If you could give more than 5* I would!! Many thanks to you all, we are now settled and loving the new home. Many thanks Ryan & Katie 😊😊
Ryan · 24 September 2024
★★★★★ 1/5
TrustpilotAbsolutely appalling how they handle…
Absolutely appalling how they handle tenants, when i moved in the apartment was dusty and unkempt, they take age to respond to service requests, wont help the tenant in case of emergencies, and their units in Edgbaston have rats. Reported this for 5 months in a row until I left the apartment. They then proceed to take part of your deposit so they can apparently clean the house for the next tenant, rent with them at your own peril.
Jay · 17 March 2026
★★★★★ 5/5
TrustpilotProfessional and honest.
The staff were professional and kept us informed throughout our journey.
They provided advice in a sensitive but honest manner.
Jan · 21 September 2026
Agent replied · 10 October 2026
We're so happy our team provided clear and sensitive guidance throughout your journey. We appreciate you sharing your positive experience!
Regards,
Your Move
★★★★★ 2/5
TrustpilotClueless no communication . POOR SERVICE
Viewed with clueless agent could not even take details . Made offer told they would come straight back 10 days later no communication ,and they have ni idea what is happening . I guess they are showing flat hopping for a higher offer or they just leave flats on right move for an advert
Mark · 13 January 2026
Agent replied · 22 January 2026
Hi Mark, sorry to hear of your experience. I've sent you a request for information. It would be great if you could let me know which branch this review refers to so we can feedback to them. Many thanks
★★★★★ 5/5
TrustpilotHighly recommend
Late review, but would highly recommend Your Move - they were excellent throughout my house purchase, especially Emma and Rob, keeping me informed and chasing all parties through to completion.
Christine · 11 March 2026
★★★★★ 5/5
GoogleMandy and Piers sold our house, and the house we bought was also listed by them. The whole process went really smoothly. I was a bit apprehensive about selling our house as it was the first time we’d sold but it couldn’t have been made any easier. Mandy and Piers were really easy to get in touch with, clear about everything at all stages, and we would fully recommend them.
Jessica · 5 January 2025
★★★★★ 5/5
GoogleOur experience with Your Move has been super. Mandy has been professional and attentive and has kept in regular communication with us with potential properties that would suit us.
Chris · 10 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.