Acorn Sales & Lettings reviews

★★★★★ 5/5

Trustpilot

Liam at O’Riordan Bond in Duston North…

Liam at O’Riordan Bond in Duston North has been an absolute star. Selling and buying my new home was stressful at times, but having Liam in my corner made all the difference. He was kind, patient, and always kept me in the loop, never had to chase him once, no confusion, just genuine support and great communication. You could tell he really cared, and that meant a lot. I honestly don’t know how I’d have got through it without him. Thank you, Liam!

Mr · 9 May 2025

★★★★★ 5/5

Trustpilot

Fantastic Team of Sales Agents - Thank you

Thank you to Matthew, Liam and the team for all your support during our very lengthy house sale/move!! Your patience and advice has been invaluable and very much appreciated. You always had time to respond to questions which is great and is very reassuring, we all know how stressful house moves can be! We had a bumpy journey but you definitely made it easier, and huge THANK YOU for that. Would 100% recommend your services to anyone.

Irina · 31 March 2025

★★★★★ 1/5

Trustpilot

Do not use O'Rioden Bond Estate agents…

Do not use O'Rioden Bond Estate agents Earls Barton! They were agents for the sale of my uncles house. They lied about the property saying it hadn't had a survey done by a potential client when it had. The manager lied saying if the jobs(central heating)hadn't been done on the property prior to being sold it would be worth ZERO! Doesn't she know about homes under the hammer?! No property is worth zero.

Joanne · 28 May 2026

★★★★★ 5/5

Trustpilot

I would like to say a very big thank…

I would like to say a very big thank you to all the team at Duston North especially Liam, Ben and Joe. They're were all amazing. I would recommend them to anyone wanting to sell or buy a house. It also helps that you're easy on the eye. Thanks again. Regards Sharon

Sharon · 23 June 2025

★★★★★ 1/5

Trustpilot

I don’t recommend this agency

I don’t recommend this agency. We applied to rent a property, there was a mixup with my partner’s landlord, the estate agents were made aware of this and they said it is fine. We have been reassured that everything is fine, the property is ours so we stopped looking for other properties just to be told 2 weeks after that actually the landlord refused the application due to them being unable to confirm the previous landlord. They were really not helpful, they promised call backs which did not happen, I have asked numerous times what we can do to sort this out and they were just not interested due to Christmas coming and NY as they were all off. They lie to you in your face, they are not being honest and really not helpful.

M · 3 January 2026

★★★★★ 2/5

Trustpilot

Weston Favell Gangster Estate Agents

We sold and purchased with the Weston Favell branch. We found ourselves needing to “play the dirty game” with them and put up with the rude, patronising tone of Steph. If anything, navigating the gangsters of estate agents adds to your stress when they’re not genuine and only motivated by money alone and get no job satisfaction with a happy customer. They don’t check buyers affordability (didn’t even ask for proof from us either) so chains will be wobbly. They hide reasons for previous sale collapses including what’s uncovered in surveys and will try deter you from getting full reports to avoid extra stress for them, they don’t care, they just want their money! They don’t care about ensuring the transaction is right for seller and buyer or being honest when asked directly… they lie. The only bonus about buying and selling with them is it’s double the commission so more a money motivator for them alone. They like to make a quick buck (don’t we all?). Minimal after care customer service when you have legal issues, they literally wipe their bands of you claiming a “concluded end” to an issue they created. The only reason why we have given it a 2 star is that it was boosted by two factors, we actually completed (when we lowered ourselves to play the dirty game) and that Chelsea in the admin office was the only genuine and caring person we came across. Avoid Stuart though, he will breach GDPR by association and talk to you like you’re something on the bottom of his shoe. Be prepared to be compliant with their tricks and try stay one step ahead if you choose to do any transactions with this branch. Nothing worse than having to lower your morales and ethics just to buy and sell a house.

EvolvingKitten · 21 December 2025

★★★★★ 1/5

Trustpilot

4.5 months in and no exchange

I have dealt with the kingsthorpe branch, all seemed quite positive initially, quick "sale" I.e. offer and accepted within a few days with info that the buyer had sold. I waited 9-10 weeks before I started chasing as there was zero communication. Was then informed the help to buy property of the seller always holds things up (had never been advised of this before, only after nearly 3 months patiently waiting). Also used the estate agents recommended conveyancer as it should apparently "make it more straightforward forward". When I chased with the conveyancer (key conveyancing) I was told it wasn't appropriate for them to advise on certain things as they were representing the buyer as well and to go through the estate agent. From there it was never clear who to talk to about what. The client liaison often delivered bad news with a helpful laugh. I was very upfront I would struggle for this to go past the 4 month mark due to financial constraints, cue a cheery email detailing due this near to Christmas the buyer would struggle to get a removal firm so to round it up to Jan. I was told exchange was imminent on wed or Thursday this week now on Friday and still no exchange. I'd emailed the conveyancers who failed to respond all day. Managed to get hold of them on the phone this afternoon to a vague excuse where the usual help to buy red tape was trotted out. When I pressed them it seems its an outstanding query from the bottom of the chain. They seemed to have really good reviews on here so hopefully this review gives a bit more balance. If you value honesty, transparency, effective communication and respect, go elsewhere with your business.

Gemma · 19 December 2025

★★★★★ 1/5

Trustpilot

ORiordanBond, Northampton : I cannot recommend this agency either

I cannot recommend this agency either. The faciliated a tenant for me, and I purchased GoodLord rent insurance from them. A nightmare to deal with and no active follow up for payout. ORB holds the rent insurance contract and GoodLord is not easily reachable. While GoodLord has made payment for 2 months rent, I am still waiting for the remaining months. Stay away from both!!!!

Dr · 13 April 2026

★★★★★ 1/5

Trustpilot

I had a contract with Oriordabond fir…

I had a contract with Oriordabond fir selling a property. I've decided to go with another estate agent after 10 days and I cancelled my contract with Oriordanbond. After 6 days I learned that Oriordanbond is still advertising my house online. This caused a big confusion to me. I would not advise to anybody to use Oriordanbond

Eleonora · 12 February 2025

★★★★★ 5/5

Trustpilot

Great team and would use again

Smooth process from listing to exchange. Helpful and pleasant and from experience of many agents I would happily recommend the team at Upton St Crispins office. Lucia has been fantastic assisting with the sales chasing and is a credit to the company. Well done

Ian · 30 May 2025

★★★★★ 1/5

Trustpilot

Extremely disgusted by the service here. Clear micro aggression and lack of accountability.

I initially had a good experience with Stuart who showed me the house. From then I was not exactly sure who I was to be in contact with as several people emailed. I then spoke to Kirsty who was friendly and helpful enough. I did ask her to reach out to my lawyer for a few questions she asked but aside from that all good.However I am extremely disappointed with the service I received towards the end of the house purchase. When it was time to pick up the keys confusing and conflicting information from different staff. First time purchase so was genuinely concerned something had gone wrong. When I mentioned I would leave a review about was told Stef and Mathew “I am being threatening and aggressive”. As a woman of colour am I surprised by the language they used to describe me when expressing my disappointment at the service and confusion? No. Disgusted!

Amaka · 31 August 2023

★★★★★ 1/5

Trustpilot

Rude Receptionist , Left a bad impression

Abbi answered the telephone when I called the agency. She was so rude , unprofessional and her manner was curt . She needs to work on her customer service skills - honestly ridiculous.

Leya · 26 August 2026

★★★★★ 1/5

Trustpilot

WHAT A BUNCH OF JOKERS….I RENT THROUGH…

WHAT A BUNCH OF JOKERS….I RENT THROUGH THIS LOT. I PAY PROBABLY THE HIGHEST RENT FOR A 2 BED APARTMENT IN NORTHAMPTON, PAY RENT 10 DAYS EARLY EVERY MONTH FOR OVER 2 YEARS. INSPECTIONS ARE A JOKE, THEY CANCEL, DONT TURN UP AT ALL. THEY AGREED WORKS TO THE FLAT MONTH AGO…,GUES WHAT? EXCUSES AND NOTHING. THEY SEEM TO EMPLOY KIDS THAT CANT DEAL WITH ISSUES BUT ARE OBVIOUSLY CHEAP.

Mr · 27 October 2025

★★★★★ 1/5

Trustpilot

Worst letting agents ever, stay clear or you will waste time and money

I had a very negative experience with O’Riordan Bond Lettings and I would stay clear if you want to save yourself time, money and stress.I found them highly unprofessional from the moment I took out a tenancy with them. They emailed me the wrong documents and leaked someone else’s personal data. On the day when I was supposed to collect the keys for the property they sent me to the wrong office and didn’t apologise. There were issues with the property that were raised and they never bothered to fix. They were very bad at communicating key information and some of the agents were particularly rude. Paige was particularly unprofessional, rude and unhelpful. They tried to claim part of my deposit to fix problems with the property that were already there when I moved in and we had to go through the very time-consuming process of starting a DPS dispute. I got my money back eventually but they’ve done this to other people (see previous reviews). Overall it was the worst experience I’ve ever had with a letting agency

Steve · 22 September 2022

★★★★★ 5/5

Trustpilot

Outstanding service

I really can't recommend the team at The Duston office enough. Liam, Matthew and Joe all went above and beyond what they needed to do to make sure our house sold and we found one to buy very quickly when our original purchase fell through in the last couple of weeks. Without their hard work I genuninely don't think we would have ended up moving. I had 3 estate agents in to quote to sell our home and they were by far the most professional and suggested the best price which we got fairly close to. Other estate agents had quoted significantly lower as though they just wanted a quick sale. Team, you were all fantastic, I really can't thank you enough and if I move again I would definitely be coming back. You also did a great job with the house sale/purchase for my parents, equally as efficient and helpful.

Sally · 27 April 2025

★★★★★ 5/5

Trustpilot

We did it

Firstly, to Steph; no one could have worked harder to sell our house. She was absolutely brilliant! Just when we were about to give up, she gave it one last push and sold it for us. Her determination and positivity never wavered, and we’re so grateful for everything she did. We are now moving to our dream home next week!

Melanie · 12 November 2025

★★★★★ 5/5

Facebook

My fiancé and I are first time buyers and the estate agents made this daunting experience, a pleasant one. We explained to the branch what kind of property we were after, and even though the market has been really crazy, we were notified when houses that fit our criteria came on the market. As first time buyers we had a lot of questions all through the process and luckily the agents never made us feel as if anything was too much trouble and always got back to us quickly, with things explained fully, which again made the experience much more manager and exciting. In particular Fraser and Tom from the Hunsbury branch have been extremely helpful and we can’t thank them enough for everything they have done to help us along the way. Would recommend these guys to anyone who is looking for a property in the area.

Ben · 21 July 2021

★★★★★ 5/5

Facebook

I lost my investment of €35.000, scams like these are always final, especially when an exit scam is been pulled. Recovery is difficult but trust me, its very possible, if you seek counsel from the right Recovery experts. After losing so much to this fraudulent investment company, I realized I've been scammed and then my world turned upside down. I started looking for help, luckily I was referred to Recovery Inc. who are a group of recovery specialists with effective procedures to recover lost funds, and with their help, I was able to recover my investments. I'm willing to share my experience with anyone that needs help.

Danny · 16 August 2020

★★★★★ 1/5

Trustpilot

Arrogant and disinterested Salesman!

I had a viewing today with Lewis Boyall - sale manager! He arrived late to the viewing, was not interested to share information about the property [possibly he does not know much about it!] or even to give a leaflet regarding the property in question for sale. He did not appear to know much about the property, but he knew about the folding door! I would not put my property for sale with someone who was disinterested and he was in hurry to leave the property. We felt rushed out. I would not recommend to buy or to sell through this estate agency unless they change their behaviour!!

Sobhi · 22 November 2024

★★★★★ 1/5

Trustpilot

I wouldn’t recommed 😞

Sadly, I would not recommend this estate agent. This is due to an experience with one agent, but I am afraid I would not recommend on this basis. We were not made fully aware of our sellers true position- which would have been possible to do in a professional manner and not at the sellers expense and so, wasted months waiting for them to find a house only to discover, eventually, they were only looking at ‘one road’ in a particular area. The agent did not keep us updated on progress, as obviously there was none and so I had to keep calling them. I felt fobbed off and let down and when I challenged the agent never felt I received a proper explanation or a honest response! I can’t imagine we were the first buyers who experienced this here either! Better luck to the next! An awful extra stressful waste of time for all in our chain. 😞

Jo · 19 October 2024

★★★★★ 5/5

Trustpilot

Weston Favell Office - Great Team

Steph and Matthew kept us up to date with our sale, Kirsty moved things along towards exchange, Chelsea showed us properties to rent....The whole team at Weston Favell Northampton were brilliant! They know their market, are truthful and honest about viewings and feedback and are all easy to contact on the phone when necessary

Mogstar · 1 August 2023

★★★★★ 5/5

Trustpilot

Great communication from Dan

Great communication from Dan, Georgia and the team. Nothing was too much trouble and we had a smooth and pain free sale & purchase.

Mark · 14 January 2025

★★★★★ 1/5

Trustpilot

I do not recommend this agency

I do not recommend this agency, they do not answer the phone, we were deceived, there was supposed to be no chain, but it turned out that there was, Before buying, repairs were supposed to be done, as bad as a broken hinge in the main door, there was no handle to exit to the garden from the kitchen, 3 skips of rubbish, we were assured that it would be done, after exchanging contracts, the agency's answer "that's how it sometimes is". This is unacceptable. After finalizing the contracts, they do not care about anything anymore. I definitely do not recommend!!!!

Adriana · 13 August 2024

★★★★★ 5/5

Facebook

The team at Brixworth did a great job in managing our sale from the valuation right through to completion. We knew we wanted to move but only to the right house and Adele offered her thoughts on how to go about this, giving us confidence throughout. We were well supported throughout the viewing process. Finally, during the completion phase, Laura was superb in keeping us informed and making sure everything was in place to complete the sale.

Kylie · 25 November 2017