Winkworth Ealing reviews

★★★★★ 1/5

Google

wish I could leave zero stars. We dealt with Shanara and before Gilberto (same old issues seems to be a branch issue). This agent is an absolute nightmare. We reported a leak from the flat they manage above us on November in W3. Since the slowest of slow actions. Every time we ask for updates, they respond with defensiveness and outright abrasiveness. All the tenants who live in the property they manage also complain of how slow they are. At one point, they admitted they were slow to act but now, they’re hiding behind their client on moving things forward. Their lack of action poor communication with their contractor has caused extensive damage and even their tenants mention how slow they are, and they don’t care. Avoid them at all costs. It’s also funny Winkworth were the agents who acted for the vendor when we purchased the flat and were terrible then too.

Jordan · 16 February 2026

★★★★★ 5/5

Google

I rented my flat through Winkworth for 10 years and have recently come to the end of my tenancy. I’ve had different experiences but recently I have dealt with Shanara and was impressed with her efficiency and professionalism! She’s so kind and has a great energy. Shanara you have been an absolute pleasure to deal with!

Maya · 16 March 2026

★★★★★ 5/5

Google

Would definitely recommend! They didn’t bombard me with calls and emails about flats that didn’t suit my search, unlike 19,693 other estate agent’s I’d been in touch with before. Huge shoutout to Shabana who helped manage the process from start to finish, she understood what I was looking for and never suggested any outlandish shoebox studios. Changed my outlook on estate agents to be honest, would definitely recommend working with her if you’re looking for an elite agent. Also lil mention to Elmast who showed me around the property and was honest with any questions I had.

William · 3 April 2025

★★★★★ 5/5

Google

Nik and the team at Winkworth have been really brilliant to work with selling my flat. There was always someone available to speak to and Nik checked in with me regularly, always calling back quickly and responding to e-mails, I felt really supported by them throughout the process. Highly recommend!

Suzanne · 16 January 2026

★★★★★ 5/5

Google

Winkworth Ealing is till date our best estate agent we worked with. As tennant we have come across many estate agents but got amazed with top-notch profesisonalism, speedy response time, and resolving issues in quick time. Amazing last five years as tennants. Tess is star!

Tushar · 16 January 2026

★★★★★ 5/5

Google

We rented with Winkworth and our point of contact, Tess Calder was excellent. She was friendly and professional and kept us updated on issues she was communicating with the Landlord about and was always keen to reach a solution. Before Tess took on the property, we did have a slight issue with the previous point of contact, but this was resolved immediately and personally by Fiona, the partner in charge of the branch, hence the 5 star review.

Elaine · 16 October 2025

★★★★★ 5/5

Google

I bought my flat last year with the help of Jake, and he was by far the best estate agent I’ve ever dealt with. From start to finish he was kind, open, and honest, never pushy, never dismissive, and I never once felt like he was prioritising the seller’s interest over mine as the buyer. He really listened to my concerns, took them seriously, and always helped find practical solutions. Even when an unexpected hurdle came up right at the end, he was proactive and direct with the seller on my behalf, making a tricky situation much easier to navigate. Unlike other agents I’d spoken to before, who often made me feel silly for asking questions, Jake was approachable, warm, and professional throughout. He made the whole process feel smooth and supportive, and even after completion he’s continued to check in and answer questions. I couldn’t recommend Jake highly enough, if you’re buying or selling, you’ll be in the very best hands. Thank you, Simmy

Simmy · 8 September 2025

★★★★★ 5/5

Google

Renting through Winkworth Ealing was a pleasure! The team was very kind and professional. Special shoutout to Shanara, who made the whole experience easy and stress-free. Everything from check-in to check-out was handled efficiently and fairly. Highly recommend!

Griselda · 16 November 2025

★★★★★ 5/5

Google

Winkworth handled the sale of my property on Gunnersbury Triangle exceptionally well. The sale was incredibly challenging, due to issues with the buyer's competence, problems with their solicitor, surveyor and lender. To add to the those difficulties there were also issues further down the chain. The Winkworth Agent assigned to our case was Mr Nikolay Trifonov. He really went above and beyond what you could reasonably expect from an Estate Agent. I am convinced that if it hadn't been for his hard efforts at every step of the way, my sale would almost certainly have fallen through. He diligently chased the conveyancing process, but also helped plug the many gaps in the buyer's understanding of the process and survey report. He was extremely professional, polite and patient. I cannot recommend Nik and Winkworth enough.

Rob · 2 August 2025

★★★★★ 5/5

Google

Both Winkworth and Nik were amazing- highly recommended for sales and letting

Patrice · 16 January 2026

★★★★★ 5/5

Google

I had a great experience working with Nik while buying my first property. From start to finish, he was incredibly transparent and took the time to clearly explain every step of the process, which made everything feel much less overwhelming. He and the team kept me informed throughout, always checking in and making sure I understood what was happening next. I really appreciated how professional, approachable and responsive they were, and would recommend them to anyone looking in the area.

Huda · 10 April 2026

★★★★★ 5/5

Google

Winkworth in Ealing is a very great agency. Ezra has been so helpful and professional since the beginning, from the viewings until the last stage of the process. Great communication and professionalism.

Iolanda · 2 April 2026

★★★★★ 5/5

Google

Erza has been very helpful in finding me and me flatmates a property and getting a offer. Communication has been quick and efficient. Would reccomend.

LuckyStrider · 2 April 2026

★★★★★ 5/5

Google

I am truly grateful to Winkworth for their exceptional support in selling my property, especially Nikolay, Fiona, and the wider team. Their resilience, perseverance, and consistent professionalism made the entire process smooth and reassuring. I highly recommend their services to anyone seeking a reliable and dedicated estate agent.

Andrew · 15 September 2025

★★★★★ 5/5

Google

Nik Trifonov from Winkworth showed the great negotiating skills and patience to secure the sale of my house in Acton. In the current market conditions he achieved a very good price!!! I am very happy with him and his team!

Tomek · 16 March 2026

★★★★★ 5/5

Google

We recently moved house for the first time and Winkworth Ealing were fantastic in ensuring it was a smooth and easy process. Our estate agent Elmast was really proactive in helping us get the property we wanted and we felt well guided throughout the process.

Calvin · 3 August 2025

★★★★★ 5/5

Google

Had a great experience renting a South Ealing Property with Winkworth, especially Shanara Simms from the team was extremely warm and professional during the entire stay. The inventory check-in and check-out process was fairly handled as well

Shivangi · 23 October 2025

★★★★★ 5/5

Google

I thoroughly recommend the sales team. Nikolay took the lead with our sale and conscientiously and efficiently got the job done. Having dealt with both Nik and Jake, I can vouch for them both having excellent communication, professionalism and efficiency.

Michelle · 16 February 2026

★★★★★ 5/5

Google

Emanuele has helped us find our rental home in Ealing and we couldn’t be happier with his services. He was easy to talk to, very transparent and honest. Everyone at Winkworth has been very helpful. Gabriela and Shanara have both been very nice and fast to respond to our queries, and so was April. Shabana was also very kind and found a way to show us the property very last minute. Best real state agency that we have dealt with.

Nathaje · 18 January 2024

★★★★★ 5/5

Google

We would like to express our sincere thanks for the work and dedication that the Winkworths' team has shown over the years that you have managed our property. It has been so reassuring having a managing agent that you can trust who is professional and responsive and offers good advice. When we came to sell our home in the area recently Fiona Lee and Nikolay Trifonov were absolutely the right agents for us. Their local knowledge and perseverance in a lengthy sales process were invaluable. You gave us a lot of confidence when it looked at times the sale could fall through. We have no hesitation in recommending you to future sellers.

John · 20 October 2023

★★★★★ 5/5

Google

House hunting for 3 sharers has been a true trial and tribulation, but with the assistance of Erza, we are in the right steps to finding our place. They understood our requirements and respected them. No unwanted offers outside our price range (something we have faced and wasted time with other agents). Many thanks for the assistance!

Charmane · 2 April 2026

★★★★★ 5/5

Google

My brother and I dealt with Nikolay from Winkworths as we were buying our first home. Nik was extremely helpful - being first time buyers - guiding us through the process, settling our concerns when they arose and regular weekly catchups on the phone for process management. Whilst he represented the vendors in the transaction - we felt we were very well looked after by Nik and his team and that he had our best interests at heart too. We were never put under pressure and he took time to understand the picture on our side and mediate between the two ongoing legal processes. We look forward to working with him again in the future. If you're looking to move to the Ealing or Acton area - choose Winkworths!

Giles · 22 July 2023

★★★★★ 5/5

Google

We are so grateful to Emanuele for all his help in finding us a flat to rent. He went out of his way to organise viewings for us and couldn’t have been more kind, approachable or helpful. He put our offer in straight away for us and the very next morning it was accepted and we are just thrilled and cannot wait to move in! It hasn’t been easy to find a flat to rent but thank goodness we discovered Emanuele! Thank you so much Emanuele, we couldn’t be more thankful to you.

Kate · 17 June 2023

★★★★★ 5/5

Google

We had great service from Winkworth and in particular Nik. He was very efficient and kept us constantly updated, even when there was little to update, he would always call on a regular basis. I am normally very sceptical of estate agents, but these guys, in particular Nik are a breath of fresh air. Thank you guys.

Client · 2 October 2024