Trusted Agent profile · Ealing
★★★★★
113 reviews across 3 platforms
4 Manor Road, West Ealing, London, W13 0LH, W13 0LH
Sutherland Estates's office in Ealing, at 4 Manor Road, is rated 4.5 out of 5 across 113 reviews on three platforms, including 103 Google reviews rated 4.5.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
5/5
GoogleI'm truly satisfied with Sutherland Estates's service. Outstanding communication, they facilitated very well the rent terms between the landlords and myself. Rami has a personalized approach, very professional and reliable. He made it easier for me from day of viewing until day of moving in! I highly recommand Sutherland Estates for anyone looking for rent!
5/5
GoogleExecellent service. Very good approach and explains nice way. Everything was easy and smooth entry.
5/5
Trustpiloteverything was explain perfectly on the…
everything was explain perfectly on the phone and describe the place as it is 5 star for this and Wasim was excellent at telling us what it would include in the price.
1/5
GoogleIF YOU ARE THE POTENTIAL NEW TENANT OF 48 DRAYTON GARDENS BEWARE. Yesterday (Friday 22nd of April) I received a call regarding 48 Drayton Gardens (top floor room). I discussed the property with an agent and arranged a viewing later that day, informing I would be driving half an hour after work for the viewing. The agent called half an hour before viewing to check I was coming and on time - which was fine with me as I take others' time seriously. After 30 mins of viewing the property, the agent told me that someone has already placed a holding deposit and is awaiting their reference checks. I couldn't quite believe what I was hearing. Thinking of the new tenant who has paid a deposit to hold the property, they would be rightly appalled to know that you're continuing to advertise and conduct viewings. What does a holding deposit mean if you don't hold the property for them? This immediately removed any credibility or faith one could have had in Sutherland Estates. Worse than this was the complete waste of my time attending this viewing. They were aware of my 1 hour round trip, and the time needed to view the property, yet even when calling ahead to check I was still coming they didn't have the decency to tell me the room has already been taken. Don't lose 1.5 hours of your day like I did. My advice to anyone considering a viewing or paying a deposit - it's not worth the risk, look elsewhere!
5/5
GoogleSoutherland is VERY easy find a place with, the places are great, DEFINITELY recommend!
5/5
GoogleIt was a great experience working with Sutherland Estates team. They were really very professional and kind to go out of their way and meet every requirements I had. Really appreciate all the help.
5/5
GoogleAmazing staff, very helpful and honest. Everything was very straightforward and on time. Highly recommended.
5/5
GoogleReally Friendly. A big Thanks to Wasim Hussain and Dee who were really helpful in a finding us a property. One of the best agencies.
5/5
GoogleSutherland Estates has excellent customer service, the transition to my tenancy was very seamless, being a first year university and trying to find a place last minute, Sutherland estates was great help and took their time to answer all my questions and helped me have peace of mind during the transition!
5/5
GoogleVery helpful in finding best accomodation, friendly and best service... specially Miss Dee is very helpful 👍👍 …
5/5
GoogleRami helped me and my family find a big and suitable home. He is an excellent and reliable individual.
5/5
GoogleExcellent service by the company, and very helpfull staff, I will truly recommend this company for buying properties.
5/5
GoogleI was very impressed with the service I received at Sutherland Estate Agents. Wasim in particular helped us with patience and exceptional customer service from our first viewing right through to exchange of contracts! He was informative, friendly and great to have to guide us through the entire process. A huge thank you to the whole team - I highly recommend!
5/5
GoogleVery quick and good service. Wasim Hussain and Dee were really helpful.
5/5
TrustpilotSuper excellent service
Rami showed me around a flat at Hawkins House in Ealing Broadway. He did a brilliant job explaining everything to me and answering my many questions. He was flexible, changing the time of the appointment to suit my schedule and all his communications were spot on message. He was extremely courteous, knowledgeable and trustworthy - a great asset to Sutherland Estates.
5/5
GoogleGreat service from Sutherland Estates. They matched my requirements and found me a property in the time I needed to move! Thank you to the agent and everyone involved that made this a smooth and fast process!
5/5
GoogleExcellent and quick smooth service. We got a new home on such a short notice, Hats off to the entire team they were super supportive throughout. Definitely recommended.
5/5
GoogleI found a lovely 3 bedroom property with Sutherlands and was very satisfied with the service and process overall from viewing the property to moving in! Can't recommend this agency enough, thank you to the team involved!
5/5
GoogleHonest Review, they are very helpful and respectful, the manager the agent Ravi; They found me a place very easy, in a a nice area within days. After long struggle with apps and different agencies. I totally recommend them.
5/5
GoogleBest agent ever , thank you for your kindness and dedication... me and my family will always remember how hard you tried to help us until we find our new home .. May Allah bless all of you
5/5
GoogleOutstanding service from the agent who was incredibly responsive, went above and beyond to make the whole process smooth, and secured it for me within just a week of the viewing! Highly recommend their services
5/5
GoogleThank you to the agent who helped me find a place in no time! I’m very satisfied with the services received and would recommend this agency to others without a doubt!
5/5
GoogleMade my experience so easy! I contacted them and everything else was sorted within 8 days. Would definitely recommend if you're moving to London.
5/5
GoogleSutherland Estates has been very helpful in finding me and my family a suitable and lovely property to move in! I’ve been satisfied with their approach and all round customer service. Would recommend them to anyone looking!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sutherland Estates's Ealing office has 113 reviews across three platforms: 103 on Google, 4 on Facebook, 6 on Trustpilot.
Sutherland Estates Ealing is rated 4.5 out of 5 across all 113 reviews, and 4.5 out of 5 on Google from 103 reviews.
Sutherland Estates Ealing, 4 Manor Road, West Ealing, London, W13 0LH, W13 0LH.
