Stirling Ackroyd Ealing reviews

★★★★★ 5/5

Trustpilot

Excellent Sales & Letting service

My experience with Stirling Ackroyd Sunbury branch goes back 12 years when I purchased my first house through the Sunbury branch.I consequently moved area with work 9 months later and rented out the house through the Sunbury branch.In October 2022 i sold the house, again through Sunbury branch.During all these years I have experienced consistent professional and very efficient service.On both the rental and sales sides the staff have always gone beyond whats called for on many occasions. They always regularly update me on the progess of any situation. They have been so helpful and friendly and deal with all queries in calm manner no matter how busy they are. I have always been treated like a valued customer. I would highly recommend Stirling Ackroyd in Sunbury.

Chrissy · 18 January 2023

★★★★★ 1/5

Trustpilot

I do not recommend

Extremely awful communication with that company. Tried to sign the contract as a new tenant, we agreed to do that and Sebastien Lewis told me that he will send me email the same day. He did not. I tried to send emails, I called and he kept saying that he will send the email same day. He never did. 2 MONTHS LATER I received an email from them to send them filled form ASAP. Ridiculous.

Czegda · 20 June 2023

★★★★★ 5/5

Trustpilot

Mr Casini Bikram

While not having met Mr Casini Bikram face to face, I have been dealing with him over the phone for several months. I can say that he has been helpful, has a positive outlook and has a good manner. Overall my experience with Sterling Ackroyd has been a good one. They rented my flat within a day at the full asking price. And fingers crossed the tenants seem to be good, compared to the previous ones through another agency. Well done!

Jivaretnam · 11 January 2023

★★★★★ 5/5

Trustpilot

Consistently professional and friendly

We decided to use Stirling Ackroyd as our lettings agents due to the great service we've received from our main contacts Georgia Buckle and Sam Humphreys. They both have that invaluable human touch and approach. Professional, yet friendly. Georgia has kept in touch for well over a year, but never driven a "hard sale", only been there for a quiet nudge and been able to give great advice. When we finally decided to put our flat on the marked, the process couldn't have been quicker or smoother.

Vibeche · 10 January 2023

★★★★★ 5/5

Trustpilot

I would like to thank Alex for the time…

I would like to thank Alex for the time and dedication given during our call into the arrangement for the property view. Professional and friendly to talk with.

Nicholas · 17 May 2023

★★★★★ 5/5

Google

Robert and his team delivers every time I need their help. Great branch always helpful

Jeetendr · 26 March 2024

★★★★★ 5/5

Trustpilot

I had a good conversation with Ellis…

I had a good conversation with Ellis this evening - he went out of his way to be helpful.

Claire · 21 October 2024

★★★★★ 5/5

Trustpilot

We have worked with Bonita on multiple…

We have worked with Bonita on multiple occasions and it is a pleasure liaising with her. She is always polite and clear in the action she requires us to take. She is always available to answer queries we have when necessary’

Optimal · 25 November 2021

★★★★★ 5/5

Trustpilot

I could not be more pleased with the…

I could not be more pleased with the service from Nadine, so helpful and always kept me in the loop with the whole process of my rental! I will definitely be keeping my property in her safe hands, thank you Nadine

George · 25 November 2021

★★★★★ 5/5

Trustpilot

Brilliant estate agents!

Brilliant estate agents! Hade the please to buy a buy to let with these guys. Smoothe transaction and an excellent front and back office to make it happen. Thanks Spencer and Kieran will be using you again!

Fatos · 14 June 2022

★★★★★ 5/5

Trustpilot

Alex was a great help in arranging a…

Alex was a great help in arranging a valuation appointment, answered all questions I had. Was also very polite and professional and really enjoyable to talk to

Aaron · 2 June 2023

★★★★★ 5/5

Trustpilot

Karina has been managing the property I…

Karina has been managing the property I rent since I moved in last year. She has been super helpful with all my questions and queries and very quick to respond to all matters. Thank you Karina!

Havva · 13 July 2022

★★★★★ 5/5

Trustpilot

Really helpful and friendly service…

Really helpful and friendly service from David Harvey. I have high hopes that we'll find the property we're looking for.

Rosie · 23 September 2024

★★★★★ 5/5

Trustpilot

Best agency

Matthew Brennan is the property manager in my current rental apartment and it was probably the best experience I've ever had with letting agencies! Any basic or maintenance inquiries are processed and resolved quickly and professionally. I'd definitely recommend this agency to anyone who wants a positive renting experience!

Olga · 16 August 2019

★★★★★ 5/5

Trustpilot

Issue solved within a day.

We have contacted the agency/senior property manager Tim Nagamani for an issue with the drain and everything has been solved within a day. Tim has been very prompt and helpful. Thank you very much for being very professional.

Luminita · 22 March 2022

★★★★★ 5/5

Trustpilot

Useful advice and guidance

David Harvey was extremely helpful . We talked about the properties advertised as well as honing down on those I might have available for rental

Jennifer · 4 July 2023

★★★★★ 1/5

Trustpilot

If I could give them -100 I would

If I could give them -100 I would. We only spent a year in a property being let by SA but I feel like I have aged 10. Every time we needed something as tenants it was like drawing blood out of a stone. They are so unbelievably incompetent and shady. Every repair took weeks for them to sort out, it makes you wonder what they're doing all day. And they blamed it all on the landlord, who when we finally met her was also aghast at the service she had received from them. Real estate people are the scum of the earth.

Corall · 18 November 2022

★★★★★ 5/5

Trustpilot

Nia in renewals is amazing

Nia in the renewals team is a superstar, very helpful, extremely professional and an overall friendly and highly competent individual. She stepped in to help me with a renewals issue that was causing distress she quickly understood the situation and resolved it in a matter on minutes. I appreciate her help and will be recommending Stirling Ackroyd to others because of her. Thanks again!

The · 5 February 2024

★★★★★ 5/5

Trustpilot

Great service

Property manager Letizia Lupi has been a delight to deal with. She is always responsive, helpful and efficient.

Raeesa · 23 December 2023

★★★★★ 5/5

Trustpilot

Efficient and helpful

I dealt with Casini Bikram- he was very helpful, to the point and provided an overall excellent service. Would be happy to deal with him again.

Eanna · 30 May 2023

★★★★★ 5/5

Trustpilot

Jake was a very kind agent

Jake was a very kind agent. He helped me out with all my questions and his responses were very fast and adequate.

Ceren · 15 September 2023

★★★★★ 5/5

Trustpilot

Great service

Liam was very helpful in the purchasing process from viewing to completion with excellent communication skills throughout. Thoroughly recommended

Johnny · 4 September 2017

★★★★★ 5/5

Trustpilot

my moving experience was very simple …

my moving experience was very simple and easy. would definitely use them again - William was a great help.

Jordon · 3 July 2017

★★★★★ 5/5

Trustpilot

👍🏻👍🏻👍🏻👌

Following on from an online enquiry earlier this year I was contacted by Sandra Holmes from Stirling Ackroyd...I've only spoken to her on a few occasions but I have to say what a pleasant experience it always is, she is like a ray of sunshine on a rainy day, honestly!It's always a pleasure to hear her voice, helpful and approachable and very easy to talk to... it feels like I've known her for years.. If you need someone to help you with a good understanding of the industry I would highly recommend you give Sandra Holmes a call.Thanks for all your help Sandra.*****

Rom · 27 October 2022